Internal/External Job Posting - West Shore Parks & Recreation

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May 19, 2016 - Internal/External Job Posting ... JOB DUTIES & ACCOUNTABILITIES: ... on a personal computer, performs
Internal/External Job Posting POSITION: SALARY: CLASSIFICATION: HOURS OF WORK: STATUS: CLOSING DATE: COMPETITION #:

Front Desk Receptionist $23.82 – 25.65 per hour plus 14% in lieu of benefits J06 Clerk ll Primarily evenings, weekends, and holidays as required. The successful applicants must be available to cover for vacation relief during summer holiday season. Auxiliary May 26, 2016 at 12:00 noon 16-23

POSITION SUMMARY: Under the general supervision of the Reception Supervisor, the Clerk II assists the department in providing customer service and clerical support, including program registration that encourages individuals, families and organizations to participate in and enjoy a wide variety of active and passive recreation activities. The primary objective of the Clerk II is to provide a high degree of customer service and clerical support work in an organized and timely manner.

JOB DUTIES & ACCOUNTABILITIES: Provides ‘first contact’ customer service to patrons and staff, and clerical support to the recreation centre in a variety of areas such as: answers personal and telephone inquiries, directs visitors and calls, provides routine information to facility users and outside agencies regarding programs and services, takes registrations, receives and records payments for programs and services, prepares cash receipts for deposit, deposit summaries and cash reconciliation sheets, prepares lists and tabulations which may involve simple arithmetic calculations, operates standard office equipment such as computer terminals, copiers, fax machines, typewriters, calculators and cash registers, performs word processing on a personal computer, performs other related duties as required.

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High school graduation or equivalent supplemented by courses in customer service, typing and general office practices. Knowledge of office procedures including at least one year's experience in general office work. Must have general personal computer experience including familiarity with Windows, MS Word and Excel, and database systems (preference will be given to those with CLASS registration system experience). Previous reception and switchboard experience is required, including experience receiving and processing computerized registrations or similar functions. Experience handling cash and processing cash transactions required.

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Must have excellent interpersonal, communication (verbal and written), customer service, and public relation skills. Ability to multi-task, prioritize, and effectively and efficiently complete required work assignments. Ability to be tactful, demonstrate excellent judgment, and work as a positive and effective team member is essential. A clear and current criminal record check is a condition of employment, and is the financial responsibility of the successful candidates.

APPLICATIONS: Please submit a cover letter and resume quoting Competition # 16-23 to prior to May 26, 2016 at noon Attention: Human Resources, West Shore Parks & Recreation Society, 1767 Island Highway, Victoria, B.C., V9B 1J1; email: [email protected] This is a union position. Only those candidates under consideration will be contacted. Posted May 19, 2016