it's now been confirmed that all Peter Kay dates have been ... - Eventim

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Your refund will include the face value of the ticket, the booking fee and postage fee – even if your tickets have alr
Will these shows be rescheduled? Unfortunately not – it’s now been confirmed that all Peter Kay dates have been cancelled. Will I receive a refund and what will be refunded? Yes – this will be processed automatically. Your refund will include the face value of the ticket, the booking fee and postage fee – even if your tickets have already been dispatched. How long will it take for my refund to process? We will endeavour to get refunds back to you as soon as possible. Please allow 7-10 working days for these to come through. I already received my tickets – do I need to return them to you in order to get a refund? No – there is no need to return your tickets to us. Any existing tickets will now be invalid. Can you refund my travel / accommodation costs? While we understand that there are additional costs involved in attending these shows for many customers – such as travel and accommodation – we unfortunately cannot refund any costs beyond the tickets you purchased through us. Please contact the service provider for more information. My bank card is no longer valid, how do I get my refund? We are only able to refund to the bank account that was used to make the booking. However, provided that your account is not closed, the banks should be able to route the funds correctly, even when cards have been cancelled or renewed. I’ve contacted your customer service team but can’t get through on the phone or haven’t received a response to my email. Our customer service team are extremely busy and will get back to you as soon as possible, so please be patient when awaiting a response.