Job Description Template - Xafinity

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Business Area/Department. NPT. Location. Reading. Employment Status. Full time ... About the Business Area/Department. X
Job Title & Reference Number

DC Communications Manager (Ref: 053/17)

Business Area/Department

NPT

Location

Reading

Employment Status

Full time

About the Company

Xafinity Plc is a UK specialist in pensions actuarial, consulting and administration, providing a wide range of advisory and compliance services to over 550 DB and DC pension scheme clients, along with associated ancillary (e.g. life assurance, income protection and healthcare) and flexible benefits. The Company combines expertise, insight and technology to address the needs of both pension trustees and sponsoring companies. The Group has more than 430 employees and offices in 6 locations across the UK: Reading, Leeds, Stirling, Belfast, London and Manchester.

About the Business Area/Department

Xafinity Plc provides professional services to DC Schemes with combined assets in excess of £7 billion, including one of the largest DC schemes in the country. It also offers a market leading MasterTrust; the National Pension Trust. Many of the employers using the MasterTrust have branded communications, bespoked to their requirements. Xafinity’s clients range in size from employers with several hundred employees to those with over 10,000. Memberships range from individuals who first join a scheme at the start of their careers, through to those that are accessing their benefits flexibly – perhaps into their 90s or beyond. Communications should be tailored to demographic and client specific requirements.

Main duties and responsibilities

Reporting to the Head of DC Solutions, the successful applicant will be responsible for delivering joined-up proactive and comprehensive communication strategy for the National Pension Trust. Working closely with Xafinity’s consulting, administration, marketing and IT teams, responsibilities and duties will include reviewing, re-engineering and maintaining market leading: • • •

member communications (print and digital) including guides, forms, letters, newsletters, benefit statements and posters; member web based communications including interactive pensions portals, website builds and phone apps; and employer reporting including web portals, newsletters and Stewardship reports.

Some of the employers wish to implement a communications programme specific to their requirements. The ability to meet clients, understand the audience and build and develop appropriate communication strategies will be important.

Making Sense of Pensions

Job Requirements Essential • • • • • • • • • •

Experienced DC Pension Communications Manager Strong analytical skills Experience of delivering segmented communications to different demographic groups, integrating the full range of communication channels. Has delivered communications frameworks, with all communication opportunities identified, progress to date on each, and detailing next steps. Experience of Life journey Mapping An engagement specialist Ability to manage multiple projects Organised, enthusiastic and hardworking team player First class communicator who can create great relationship with people at all levels Digitally savvy and excellent IT skills, including Adobe design software

Additional Details

We offer an attractive reward package, typical benefits can include: • • • • • • • •

Competitive salary Participation in Discretionary Bonus Scheme 23 days holiday, rising to 25 days after two years’ service Pension Plan Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle Life Assurance cover Xafinity Rewards (offers discounts and savings from retailers and services providers as well as offers available via phone) Interest free season ticket loan

Xafinity is an equal opportunities employer and positively encourages application from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, religion or belief.

How to apply

Please email a copy of your CV and covering letter, quoting the vacancy reference number and job title to [email protected].

Making Sense of Pensions