kiosk hours - Peninsula Village

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Mar 3, 2016 - dessert and tea/coffee. 2.00pm ... it‟s letting people know what the business of care means. It doesn‟
"Cooinda" means "Water" Water Satisfies and Promotes Peace

Relax in our landscape gardens and enjoy our beautiful water views

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Tuesday 1st Wednesday 16th

10.00am 2.00pm 10.45am

Thursday 24th

2.00pm 11.30am

Friday 25th Wednesday 30th

2.00pm 10.00am 2.00pm

Lifter bus leaving for Umina Kids Club Performance by “Sing Australia” in the Hall Bus leaving for Avoca Theatre “Showtime”. $19.50 which includes live entertainment, fish n‟ chip lunch and movie. This month‟s movie is Hail Caesar. A comedy starring George Clooney. Performance by Kerrie Lewis in the Hall Bus leaving for Gosford Races. Cost $35 which includes racecourse entry, race book, main meal, dessert and tea/coffee Performance by the “Gals” in the Hall Ecumenical Good Friday Service in the Hall “Singing Hands Choir” perform in the Hall

Friday 1st April

2.00pm

“The Frantastics” perform in the Hall

Monday 25th April 10.00am

Anzac Day Service & morning tea in the Hall

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I hope you are all well. The way we do things around here – ICCARE The biggest personal challenge that I have and does sometimes keep me awake at night is how do we keep our staff motivated and engaged, particularly as we introduce something new. I have to rely on more people to help me. How do we make sure the message is right? So while we introduce ICCARE today our challenge is to keep everyone focused on the future. Whether you call it culture, atmosphere or climate, we need to generate a feeling or atmosphere which has our staff and residents feeling comfortable or being guided to a way of operating, making a difference. So if you can make the individual feel as comfortable as possible, they will perform better, meaning better care. Atmosphere is all about making people feel comfortable; it‟s letting people know what the business of care means. It doesn‟t necessarily have to mean more money; it can mean respect, training and career progression. Generally speaking, people understand that if we grow there are benefits for everyone. Atmosphere /culture sets the tone for what is expected in an organisation. What is reward, what is tolerated and what is “off limits”. It affects how people behave at work and where they focus their energy. A healthy culture can increase effort and improve outcomes. It can also aid creativity and innovation. Conversely an unhealthy culture can stifle performance, focus people on internal issues, hinder people and hold an organisation back from fulfilling its potential. New generations and most people in the workforce are looking for meaning and engagement and are not prepared to accept a culture climate that doesn‟t fill their values and beliefs. So to attract and retain talent, organisation climate are a critical factor in why people choose to join, to stay and perform. “How we do things around here” is a believed way to think and feel. Culture heavily influences what we stand for which influences what we reinforce this focus on our residents and ourselves. I seek your endorsement of ICCARE to position Peninsula Village at the forefront of care. ICCARE is part of our commitment to ourselves and residents - everywhere, everyday 3

At Peninsula Village it means many things, excellence in resident care, excellence in supporting our staff, excellence in working with each other. I introduce ICCARE to Peninsula Village as we pride ourselves on our values of Integrity, Community, Compassion, Accountability, Respect and Excellence. It is delivering on them in a real and meaningful way that is our challenge. How can you help with ICCARE? Talk about it every chance you get. Use it daily to make decisions and solve issues. If we keep it fresh on everyone‟s minds, others will remember it and respond to it. It‟s important to “walk the talk” Everyone needs to understand and demonstrate the kind of behaviour that you want from others. ICCARE is a moment of truth for Peninsula Village as our interactions with residents and others will judge our level of service and care. ICCARE is about the values that matter the most to us and our residents each value Integrity, Community, Compassion, Accountability, Respect and Excellence will ultimately determine how we and our residents feel about our service and reputation. “At the end of the day people won‟t remember what you said or did, they remember how you made them feel “ Maya Andelo

Something you may find interesting! Population Growth Stronger than expected. Australia‟s population will hit 24 million this month, 17 years earlier than official predication‟s made at the turn of the century. Away ward movement in the fertility rate, greater longevity and robust net migration has driven the faster than expected arrival at this population milestone. When Australia ticks over 24 million this month we have added the latest million in record time it is just two years and 9 months and two days since we ticked over 23 million the one before that took over 4 and a half years to add each million. In late 1999 when the population reached 19 million the Bureau of Statistics projected the national population would reach 24 million in 2033. Trends at the time suggested that each new million people would be added in seven to nine years but instead Australia has been adding an extra million every three to four years. One factor is the 4

mini baby boom last decade. Australia‟s fertility rate rose from 1.7 babies per woman in 2011 to two babies per woman between 2007 and 2010. But well below the peak fertility rate of 3.5 babies per woman which was reached in 1960 to 1961. Our improving longevity has also made a difference. Since the turn of the century, life expectancy has risen from 76.6 years to 80.3 years for men and from 82 years to 84.4 years for women. Despite recent population growth, Australia accounts for only 0.32 per cent of the world‟s population. If Australia‟s population continues to grow at 1.5 per cent per year the bureau‟s population clock will reach 40 million by mid-century. Melbourne is projected to become Australia‟s most populated city by the mid-2050s. Australia‟s population is projected to be about 53 million by 2100. Population Clock 1 birth every 1 min: 44 sec 1 death every 3 min: 24 sec Good health Shane

At Peninsula Village we have recently welcomed 4 new appointments to our Board of Directors, bringing with them a wealth of knowledge from their professional experience to their business associations and volunteer work. Our Board now comprises of 11 members (Darrell Pannowitz, Geoff Melville, Rosemary Neale, Pamela Palmer, Daniel Smith, Jan Tweedie, Chris Westacott , Shannon Durrant, Susan Guest, Linda Watts, Wayne Dowdle) with the majority being females, bucking society‟s trend of a male dominated board. Our new members include – Shannon Durrant Shannon is the Risk & Compliance Manager at Life Direct Distribution at Suncorp. And brings with her to this appointment a great deal of expertise in the financial planning, governance and risk arena. In addition to being on the PVL board, Shannon is an Executive Director – Vice President with „Without a Ribbon Inc.‟ and a Non-Executive Director with Pony Club Australia. Whilst also being a Senior Member with Financial Executive Women. 5

Susan Guest Susan has been well versed in holding Director Roles spanning the past 10 years, and is at present a director with ADSSI HomeLiving Australia. Her passion is working in the Not-forProfit sector namely with ageing and disability services. With this experience Susan has a strong background in Finance, Auditing and Risk Management. And currently has the position of Head of Internal Audit at a large Not-for-Profit organisation. Susan is also in the process of completing a Masters of Business Administration at Charles Sturt University.

Linda Watts With a Bachelor of Arts Honours and Master of Arts from Cambridge University, UK, Linda gained international career experience with a large global company. Linda comes to us as a leader in Marketing, Strategy and People Development. She is currently the CEO of an environmental charity Bushcare‟s Major Day Out (Not-for-Profit) and prior to this held a consultancy position at Kantar Retail and was a Youth Mentor with the Raise Organisation. She has been a non-executive director on two boards previously.

Wayne Dowdle Wayne has had an association indirectly and directly with Peninsula Village for over ten years and sees holding a position on the Board of Directors a natural progression. Wayne is a qualified Surveyor and astute business man and has run his own company for the past 25 years. He is at a point of change with his business being restructured due to his impending retirement. Wayne has been a member of the Board of the Rotary Club of Umina Beach since 1992 and has held various positions on the Board over this time. We would like to welcome our four new appointees to Peninsula Village and look forward to sharing in their knowledge and experience.

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Hi, This month we will be reintroducing the monthly “Staff vs Residents team challenge”. The matches will alternate between the main hall and Jack Aldous House hall. This month‟s challenge will be in the main hall on Thursday 10th March with a match of indoor golf at 10.00am. On the day we will be also holding a fundraising B.B.Q with sausage and onions sandwiches and egg and bacon rolls. The B.B.Q will be available between 10.30am and 1.30pm from the B.B.Q in the Village grounds. Our seasonal Footy Tipping competition will be commencing on Thursday 3 rd March. It costs $26 for the season which equates to $1 per week with the $26 being paid up front. Lifestyle staff will deliver the footy tipping sheets or alternitively tipping sheets can be collected from the kiosk. When the sheets are completed they are to be placed in the footy tipping box which is located on the piano at the back of the main hall. The tips must be placed in the box no later than 4.00pm each Thursday afternoon. If you are interested in joining the Footy Tipping competition place your name on the sheet located in the Self-care and Hostel bus lists folder. I would like to take this opportunity to thank Brendon, one of our valued Peninsula Village residents for organising and running the Friday afternoon movie sessions in the main hall. His movies are always well received and I would like him to feel appreciated. Talking about movies, we have a great trip coming up to Avoca Beach Picture Theatre. Each month they run a day called “Showtime”. The cost is $19.50 which includes a new release movie, live entertainment and fish n‟ chip lunch. We have not been able to attend previous days as the movies haven‟t been suitable for our residents but the March movie should be fun. It is George Clooney‟s latest move “Hail Caesar”. It is a comedy and we will get the opportunity to see George in a very different role. It you would like to attend on Wednesday 16th March please pay reception. It is time to start thinking about our new Resident representatives. The nomination forms will be in your letterboxes in the near future. Have a great month Paula 7

Social Support Ponderings Picture yourself leaving your home. You have just shut the front door and you realise you have left your keys behind. What would you say to yourself? Write three words or phrases. We are often encouraged to think of ourselves in terms of self- esteem, that is the confidence we have in our own worth or abilities, we have all done the „feel good‟ affirmations, saying to ourselves that we are special, beautiful etc. does it really work? For me I feel that it is more like self-flattery which is not very convincing. I find that most of us are able to show and give kindness and compassion to others but are not very good at being kind to ourselves. We recognise when others are hurting but may not recognise when we, ourselves, are hurting. We may have difficulty forgiving ourselves as we continue to live with deep regrets for the mistakes we have made in the past1. Self-compassion is the ability to be kind to ourselves even or especially when we feel a failure or are disappointed or hurting or feeling rejected. Kristin Neff 2 has identified three elements of self-compassion: self-kindness, common humanity and mindfulness. I will look at the first element this month. Self-kindness: Self-compassion requires that we relate to ourselves with kindness and understanding not harsh judgement (are we tougher and more critical of ourselves than of others). It entails being warm and understanding towards ourselves when we suffer, fail, or feel inadequate, rather than ignoring our pain or flagellating ourselves with self-criticism. Self-compassion requires that we recognise that being imperfect, making mistakes and experiencing the difficulties of life are inevitable, and so we are gentle with ourselves when confronted with painful experiences rather than getting angry when life falls short of set ideals. We cannot always be or get exactly what we want. When this reality is denied or fought against our suffering increases in the form of stress, frustration and self-criticism. When this reality is accepted with sympathy and kindness, greater emotional equanimity is experienced. Next month I will look at the elements of common humanity and mindfulness. 8

Return to the scenario posed at the beginning of this article. How self–compassionate are your responses? Can you make some changes that reflect self-compassion? References: 1. Rev Professor Bruce Stevens; Mindful Self-Compassion for Chaplains and Aged care Workers, presented at the 2015 Elizabeth MacKinlay Annual lecture. 2. The Center for Mindful Self-Compassion http://www.centerformsc.org/what_is_mindful_self-compassion_%28MSC%29

Again another month has gone by and we are now in March the first of Autumn. A lovely time of the year with the trees turning a rich golden colour. We will also be celebrating Easter. My poem this month is about this.

The Glory of the Easter Story. By Helen Steiner Rice. In the glorious Easter Story a troubled world can find Blessed reassurance and enduring peace of mind... For though we grow discouraged in this world we‟re living in, There is comfort just knowing God has triumphed over sin... For our Saviour‟s Resurrection was God way of telling men. That in Christ we are eternal and in him we live again... And to know life in unending and God is endless too. Makes our daily tasks and burdens so much easier to do... For the blessed Easter Story of Christ the living Lord, Makes our earthly sorrow nothing when compared with this reward.

At a gallery a couple went to look at some paintings .One of pictures was of a beautiful naked woman with only a little foliage covering the appropriate areas.

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The wife thought the picture was in bad taste and moved on quickly, but the husband lingered, completely transfixed .What are you waiting for? called the wife . Autumn? An American maestro was so furious when the clarinettist in the orchestra he was conducting ruined a slow passage piece of music that he took out a gun and shot the man. He was arrested convicted and sent to the electric chair for his crime. The lever was pulled three times, but with no effect .He survived, because he was a bad conductor. That all till next month Pat

Why isn’t the number 11 pronounced onety-one?

If 4 out of 5 people SUFFER from diarrhea...does that mean that one out of five enjoys it? 10

C.E.O Shane Neaves

Darryl Pannowitz

Craig Oeding

Melinda Dempsey

Chairman of the Board

C.F.O

Executive Care Manager

I.C.C.A.R.E is Peninsula Village‟s new values statement. 11

Values Statement Integrity • I am actively open and transparent in my approach • I do what I say I will do • My appearance and dress are professional and reflects my respect for myself, our residents and clients • I always behave professionally and encourage others to do the same • I recognise the importance of trust and strive to gain the trust of others • I take pride in my department, contributing towards maintaining a clean and safe working environment that is litter-free • I will only utilise my position for the benefit of the organisation and our residents

Community • I am a team player • I care about the safety and the well-being of others around me • I always aim to speak positively and constructively about Peninsula Village • I am proud to work at Peninsula Village and contribute to the communities in which we operate • I try not to impact on the well-being care of others by saying “it‟s not my job” • I always seek to enhance Peninsula Village‟s reputation

Compassion • I endeavour to care for and support others • I am sympathetic to the emotions and feelings of others • I try to build trust with others • I show empathy and support to residents and their families at a time of vulnerability • I strive to address concerns with kindness and consideration • I do my best to make time for and listen to others 12

Accountability • I accept that I have a personal responsibility for the reputation of Peninsula Village • I do my job to the best of my ability and accept that everything I do has an impact on the lives of others • I am responsible for my decisions and actions and don„t blame others when things go wrong • I take an active interest in things being done at Peninsula Village • I am open and honest if I make a mistake; I regard this as an opportunity to learn • I actively listen and communicate honestly with others • I am accountable for the skills required for my position and undertake appropriate training to maintain these competencies • I do my best to take action to improve things that are not right and challenge those whose behaviour is not representative of our values • I have an understanding of the impact on others when my behaviours are not in accordance with Peninsula Village values

Respect • I treat others as I would wish to be treated • I value and accept others‟ differences • I treat others with sensitivity and dignity • I always try to challenge those who bully, intimidate, undermine or blame others • I preserve the privacy and confidentially of all • Any information I convey about others and Peninsula Village is factual and relevant to my role • I do my best to acknowledge all with eye contact and a greeting • If visitors need directions or assistance, I will help wherever I can and if feasible I will take them to their destination

Excellence • I always strive to have a positive attitude and do my best • I willingly share my ideas and knowledge with others • I take pride in all that I do • I encourage others to also achieve their full potential • I always endeavour to do things right the first time • I strive towards maintaining the highest standards of safety for residents, employees and visitors in my work environment. 13

Our new weekly program in Pam Palmer House Tea House on Wednesday mornings is proving very successful. All Residents are welcome to join the program at 10.00am.

The Village has two snooker tables. They are located in the Hall and upstairs in Don Leggett House. Residents and families are welcome to use these tables. We have a snooker game programed in Hall every Wednesday morning at 10.00am. At the moment it is just for fun but if we can get enough Residents interested we will run a snooker competition with prizes. All Residents welcome to join the game. 14

The Village was delighted to receive a telephone call from Lonny Edge offering her talents to play the piano and promote a sing-a-long with the Residents in the Hall. The Residents enjoyed their time with Lonny so much that they asked Paula to make a monthly booking with her. Lonny agreed with the request and will be entertaining at the Village one a month on the second Tuesday of the month at 2.00pm. Lonny has asked all Residents to write down on a piece of paper what they would like her to play. These requests will be given to Lonny when she arrives on the day.

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I was born in the East End of London and spent my childhood at New Cross attending Brockley College so I was able to work as a Secretary. I enjoyed my work and retained many of the skills I learnt during my career. I now have a computer and enjoy playing games and sending emails to family and friends. My lifetime achievement has been learning to use my computer when I was 82 years old, as my typing skills helped me immensely. 16

The horses are Lenny, 8 and Sonny 5. They are owned by Gary Cullen. Originally he had them in the Northern Beaches of Sydney. He started doing Nursing Home visits about 4 years ago with Lenny. The horses now reside at Emerald Park Equine at Mandalong as the Northern Beaches are too built out. Gary is a very community minded man and where ever there is an opportunity to show off the incredible nature of these animals; Gary is always willing to contribute. Both boys work in harness pulling a cart, will pull a plough and can be ridden. 17

A new health profession has arrived!

Occupational Therapy is concerned with maintaining function and safety for residents during their daily activities. Occupational Therapists are trained to assess for falls risk, transfer safety, wheelchairs, arm and hand conditions as well as much more. Occupational therapy skills provide solutions to functional or mobility decline, enable residents to conserve energy, limit falls, increase access to the village and community, and numerous other aspects of daily living. Barriers to independence and function are overcome by working closely with clients. Occupational Therapy promotes health and wellbeing through:  Assessment and modification of environments  Client-centred and condition-specific rehabilitation for neurological conditions, fractures, surgery or hand conditions  Equipment prescription and education on appropriate use to assist function  Evidence based group therapy  Evaluation of functional or cognitive decline  Sensory modulation therapy Peninsula Village has recently employed a fulltime Occupational Therapist. Madison Smith is available in the Pam Palmer House and Don Leggett House Wellness Centres. Residents are encouraged to approach Madison or other staff should they feel Occupational Therapy intervention is necessary. Staff are able to refer residents or gain further information through ext. 253 or email [email protected].

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WHO DOES WHAT? A man and his wife were having an argument about who should brew the coffee each morning. The wife said, 'You should do it because you get up first, and then we don't have to wait as long to get our coffee.‟ The husband said, 'You are in charge of cooking around here and you should do it, because that is your job, and I can just wait for my coffee.' Wife replies, 'No, you should do it, and besides, it is in the Bible that the man should do the coffee.' Husband replies, 'I can't believe that, show me.' So she fetched the Bible, and opened the Old Testament and showed him at the top of several pages, that it indeed says 'HEBREWS' UNDERSTANDING WOMEN (A MAN'S PERSPECTIVE) I know I'm not going to understand women. I'll never understand how you can take boiling hot wax, pour it onto your upper thigh, rip the hair out by the root, and still be afraid of a spider.

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Lightning storm over the Grand Canyon

Highway in Japan with snow around more than 10 metres high

Rice fields in China Kalapana, Hawaii where the sea meets the lava 20

Banana parcels

5 minutes preparation + 5 minutes cooking

5 serves of fruit in this recipe Ingredients 4 bananas, peeled and sliced in half length ways Pulp of 1 large passionfruit 4 large strawberries ½ cup low-fat natural yoghurt Rind of ½ orange Method Preheat barbecue. Take 4 squares of aluminium foil and fold to make double thickness. Place banana in centre and sprinkle with half of passionfruit pulp. Turn in the edges of foil to enclose banana. Place on barbecue and cook for 5 minutes. Remove to serving plate. Open up parcel; slice a strawberry on top of each parcel. Top with remaining passionfruit. In the small bowl mix yoghurt and orange rind and serve with parcel. Serves 4. NUTRITION INFORMATION Serve size: 157g Quantity per serving

Quantity per 100g

Energy

508.46kj

324.88kj

Protein

3.79g

4.42g

Fat

0.69g

0.44g

- saturated

0.36g

0.23g

Carbohydrate

23.39g

14.95g

- sugars

20.36g

13.01g

Fibre

3.26g

2.09g

Sodium

23.44mg

14.97mg 21

Leicester, England: Darren‟s death was a mystery. The thirty three year old was found slumped over in the hallway of his house, bleeding from stab wounds to his chest. Police initially assumed that an assailant had attacked him, but they could find no supporting evidence. A year later, the inquest revealed why Darren can stake his claim to a place among the winners of the Darwin Award. Darren had called a friend, but minutes after he hung up, he rang back to ask for an ambulance. The front door was found ajar and Darren was found lying near a bloodstained lock-knife he had purchased whilst on holiday in Spain. The circumstances of his death were puzzling. Forensics investigators saw no indication of a struggle and the coroner reported that the stab wounds seemed to be selfinflicted. However, Darren had shown no suicidal tendencies. His wife, who was on holiday at the time of the incident, cleared up the mystery and revealed why our subject will go down in history as a Darwin Award winner. As she was leaving for the holiday she remembered Darren wondering whether his new jacket was “stab-proof” That‟s right, Darren decided to find out if his jacket could withstand a knife attack. Did he choose to test his jacket while it was draped over the back of a chair? No, our man thought that the best approach would be to wear the garment and stab himself. Sadly, his armour proved less resistant to a sharp blade than he had hoped. The coroner reached a verdict of accidental death by “misadventure” Belize: Benjamin Franklin reputedly discovered that lightning equals electricity when he flew his kite in a lightning storm. However, certain precautions must be taken to avoid sudden electrocution. Kennon, twenty six, replicated the conditions of Ben Franklins experiment but without Ben‟s sensible safety precautions. Kennon was flying a kite with a short string that he had extended with a thin copper wire. You see, he was an electrician, and copper wire was just handy. The copper made contact with a high tension line, sending a “terminal” bolt of electrical lightning sizzling toward the man. Just bad luck? Not according to Kennon‟s father, who said his deceased son was an electrician and “should have known better”. “An electrifying experience or shockingly stupid” 22

TO BE CAUGHT RED HANDED Meaning: To be caught doing something wrong History: This saying originated because of a law. If someone butchered an animal that didn‟t belong to him, he had to be caught with the animal‟s blood on his hands to be convicted. Being caught with freshly cut meat did not make the person guilty.

DON’T THROUGH THE BABY OUT WITH THE BATH WATER Meaning: Hang on to valuable things when getting rid of unnecessary things History: During the 1500s, most people bathed once a year. Even when they did bathe, the entire family used the same tubful of water. The man of the house bathed first, followed by other males, then females, and finally the babies. You can imagine how thick and cloudy the water became by that time, so the infants‟ mothers had to take care not to throw them out with the bathwater when they emptied the tub.

GIVE THE COLD SHOULDER Meaning: A rude way of telling someone he isn‟t welcome History: Although giving someone the cold shoulder today is considered rude, it was actually regarded as a polite gesture in medieval England. After a feast, the host would let his guests know it was time to leave by giving them a cold piece of meat from the shoulder of beef, mutton, or pork.

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Services in our Chapel Anglican Church Catholic Church Celebration of Mass Uniting Church Village Fellowship Celebration of Life

9.30 am every Wednesday 9.30 am every Thursday 9.30 am 4th Friday every month 9.30 am 3rd Tuesday every month 9.30 am 1st, 2nd & 4th Tuesday every month 10.00 am 3rd Friday every month

Centrelink phone number for any enquiries is 132 300 Staff Service Award Certificate Don’t forget that the Staff Service Nominations Blue Forms are located at Reception for staff, Residents and visitors to fill in if they believe a staff member has provided exceptional service. Just fill in the details and return the form to Reception. All staff nominated will receive a Staff Service Award Certificate and one lucky staff member per month will receive a gift voucher.

RESIDENT TRUST ACCOUNTS Money can be deposited to and withdrawn from Resident Trust Accounts between 9.00 am and 2.00 pm Monday to Friday excluding public holidays.

You can pick up your loyalty card from our Kiosk. Just buy five cups of coffee and the sixth free 25

Your feedback is always appreciated. Name: ……………………………………………………………………... Address: …………………………………………………..……………… ……………………………………………………………………………….. Phone Number: …………………………………………………………... Feedback: ………………………….……………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. Please return your feedback sheet to Reception, Attention Paula Newman