Apr 12, 2018 - Welcome to our new Non-Executive Director â Lyn Cole. Lyn has a wealth ..... department, is a volunteer
Spring 2018
NEWS YOU for
Latest news for members Governor Update
Path to Excellence
NHS 70
The path to
excellence
Phase 1
- Decisions
Paul Chapman
Phase 2 Anita Hagon
ent
- Staff engagem
Part of: South Tyneside and Sunderland Healthcare Group
NEWS for YOU
Spring 2018
Welcome from Neil and Ken
to the first members ‘news for you’ of 2018
Chairman y Neil Mund
Chief Executive Ken Bremner
We would like to welcome you to the first newsletter of 2018 and begin by thanking all of our staff for their hard work over the winter period. Winter always brings a very different set of challenges and, like all Trusts across the country, South Tyneside has been dealing with a period of high activity. However, through their sheer commitment and dedication, we have continued to deliver safe and effective care for our patients.
Almost two years on since coming together with an ambitious vision to transform local healthcare services, the strategic alliance between the Trust and City Hospitals Sunderland has already brought many benefits with shared clinical expertise helping to improve access, quality of care and outcomes for patients. Following discussions with Governors in January, the Boards of both Trusts shared a mutual desire to begin exploring the possibility of becoming one organisation in the future. There is a long road ahead but, together, we will start to examine what further benefits this could bring for both patients and staff in future. Safety and quality of care is our top priority and following an inspection by the Care Quality Commission at the end of 2017, they have confirmed that, whilst a number of areas still require improvement, substantial progress has been made since their last visit in 2015.
It’s a challenging and very important time for the Trust and we’ll continue to keep you up-to-date with developments. We are keen to step up our communications with our Members going forward and it would be helpful if as many members as possible provided us with their e-mail address to allow us to do this as effectively and efficiently as possible. Despite the pressures on the NHS, our staff continue to be recognised for going above and beyond by achieving awards for services to patients. More details of these achievements are provided in this newsletter. Finally, we would like to take this opportunity to thank you all for your valuable contribution to the work of the Trust and ask that you continue to share your views and feedback about our services. It is only through your feedback that we can continue to deliver high quality, patient-centred care.
Welcome to our new Non-Executive Director – Lyn has a wealth of experience as a Board member and has worked in education, community development, urban regeneration and housing. Lyn worked for the Big Lottery Fund (BLF) for 18 years. She has an extensive track record of strategy, creative thinking, team building, collaboration, communication, financial management and change management. 2
South Tyneside
care for older people has the mark of quality
A ward at our hospital has once again been recognised for the high quality of care it provides for frail, older people and for the team’s dedication to continuous improvement. Ward 19 has retained The Royal College of Psychiatrists’ Quality Mark for Elder-Friendly Hospital Wards, which it gained in 2014 and which only 40 wards across England have achieved to date. Information from a variety of sources was used during assessment for the mark. This included patients and their family members and carers reporting their experience of the quality of essential care provided on the ward. Also, members of the ward team rated their morale, the quality of leadership and teamwork, and whether they had the necessary skills, time and resources to meet the care needs of patients. The Trust is also involved in pioneering work which is reducing in-patient falls in older patients. A ‘falls risk assessment and
individualised care plan’ was introduced across the Trust in summer 2017, which allows for all patients aged 65 and over who are admitted to South Tyneside District Hospital to be assessed within 48 hours of admission for their risk of falling. It was voted as the best idea for other Trusts to follow by fellow members of NHS Improvement’s Falls Collaborative, which was set up to reduce the rate of in-patient falls and share examples of best practice and innovation across the NHS. Melanie Johnson, Executive Director of Nursing and Patient Experience at the Trust, said: “The award of the Quality Mark is a fantastic achievement and everyone at the Trust is extremely proud of the team who do such a wonderful job and are always willing to go the extra mile to provide care of the highest quality and excellent patient experience. It is great news, too, for South Tyneside patients, and their relatives and carers, as they can be assured that they are receiving the best care.”
Lyn Cole
Lyn was named in the 2016 New View 50 list as one of the top 50 most influential Black and Minority Ethnic people working in the public sector. Lyn said…. “I’m absolutely delighted to join the Board at South Tyneside NHS Foundation Trust. I’m very excited to be able to help deliver our vision of delivering high quality healthcare for the people we serve. I was particularly drawn to a number of the Trust values which chime with my personal values, such as working together for the benefit of patients, families and carers; openness and honesty, and respect and encouragement for staff. I’m looking forward to getting stuck in!”
Some of the staff from Ward 19 at South Tyneside District Hospital who are celebrating the Elder-Friendly Quality Mark. Left to right, staff nurse Kelly Hicks, auxiliary nurses Carole Leithead and Amelia Hambley, Dr Dominic Maxfield, staff nurse Karen Turnbull and auxiliary nurses Susan Pratt and Lisa Hall
3
NEWS for YOU
Spring 2018
Your NHS needs you to help celebrate
70 wonderful years! On 5 July 2018, our NHS will celebrate its 70th birthday and healthcare leaders in South Tyneside and Sunderland are looking to capture the thoughts, memories and reminiscences of those that have worked in or been treated by local NHS services over the years.
• People who worked in the NHS back in 1948 when it all began to get a sense of what healthcare was like and how much it has changed over the years
Melanie Johnson, Executive Director of Nursing and Patient Experience with South Tyneside and City Hospitals Sunderland NHS Foundation Trusts, said:
• People who remember the days before the NHS and what happened if you became ill
To help celebrate the momentous occasion, both South Tyneside NHS Foundation Trust and City Hospitals Sunderland NHS Foundation Trust would like to hear from:
Both Trusts are interested to hear from local people about their memories of the NHS and to see any old photographs or artefacts they might have which would be of interest to the local community as we recognise the achievements of one of the nation’s most valued institutions.
“Seventy years is a remarkable milestone and the perfect opportunity for us to recognise the achievements of our local NHS and the vital role it plays in all of our lives. We are really interested to hear from people about their experiences of the NHS and their memories over the last seven decades – whether as a patient, a member of staff, a carer, a volunteer or simply a supporter. I’m sure there will be people out in the communities of Sunderland and South Tyneside who have some wonderful stories to tell and some fantastic memories to share with us.
• Any staff working in the NHS who began their careers in the fifties, sixties and seventies • NHS families! Any generations of nurses/ midwives/doctors in South Tyneside or Sunderland who have all worked in the NHS
Leaders at South Tyneside and Sunderland Trusts are also keen to hear from any patients who simply want to say thank you to the NHS for the care and treatment they may have received in our local areas.
“Over the last 70 years, the NHS has become the envy of the world and delivered huge medical advances and improvements to public health, meaning we can all expect to live longer lives. None of this would be possible without the skills, dedication and compassion of NHS staff.” We would love to hear about your memories and see any old photographs or artefacts you might have. Please get in touch via:
[email protected] or by calling 0191 404 1127 To find out more about NHS 70 nationally go to www.nhs70.nhs.uk
1948
- The first UK 2 - One shilling charged for prescriptions ...1968 78 - World’s first test tube baby is hear - The birth of the NHS ...195 born t transplant ...19
4
reast screening ... 1994 - Free b - NHS Organ Donor Register begins ... 2007 - National smoking ...1988 ban begins ... 2012 - UK’s first hand transplant operatio n
5
NEWS for YOU
Spring 2018
The path to
excellence
The Path to Excellence How we create the best possible improvements for healthcare in South Tyneside and Sunderland
Phase one decisions South Tyneside and Sunderland CCGs held a joint governing body meeting in February where the following recommendations were approved: Maternity (obstetrics) and women’s healthcare (inpatient gynaecology) services Recommendation that option one be taken forward for implementation: • A new midwife-led Birthing Centre at South Tyneside District Hospital for low risk deliveries • Consultant-led maternity care for high risk deliveries and co-located midwifery-led care at Sunderland Royal (including Special Care Baby Unit and Neonatal Intensive Care) • Outpatient antenatal and postnatal care to continue at both sites • Community midwifery care delivered through a joined-up team across both South Tyneside and Sunderland • Gynaecology outpatients to continue on both sites (with the majority of day case surgery at South Tyneside District Hospital and inpatient surgery at Sunderland Royal Hospital)
Stroke services Recommendation that option one be taken forward for implementation: • To combine all hyper acute and acute stroke care at Sunderland Royal Hospital
Urgent and emergency paediatrics Recommendation that option two (a day time nurse-led paediatric minor injury/illness service at South Tyneside District Hospital and 24/7 paediatric emergency department at Sunderland Royal Hospital) was the most sustainable longterm model. However, both CCGs recognise that it will take a period of time for work to be done to develop the nursing workforce to make this option deliverable. Both CCGs have therefore also recommended that option one (a day time medical-led paediatric emergency department and children’s short stay assessment unit at South Tyneside District Hospital and 24/7 paediatric emergency department at Sunderland Royal Hospital), be implemented in the immediate short-term as a transitionary step towards option two. • Under both options, and following feedback gained from the consultation, the CCGs have agreed to amend the opening hours from 8am until 10pm (rather than 8am until 8pm) with a two-hour period after 10pm (internally) to allow children to be treated, discharged or transferred • Under both options, outpatient and community-based paediatric services would continue locally in both South Tyneside and Sunderland
• To provide all hospital-based acute rehabilitation at Sunderland Royal Hospital Our aim is now to work towards implementation by April 2019 and, in the case of paediatrics, we will aim to have the transitionary model of option one in place by April 2019 and work towards full implementation of option two by April 2021. 6
Phase two Work is now underway on phase two of the Path to Excellence programme. Over the next 12 – 18 months, colleagues across both South Tyneside NHS Foundation Trust and City Hospitals Sunderland NHS Foundation Trust will be working together to review the following key clinical service areas and think about how we can provide the very highest quality of safe patient care, which delivers the best possible clinical outcomes and sustainable local healthcare services for the future:
help inform discussions as to how and where we can improve patient care across both of our Trusts. Over 700 staff took part in this survey.
• Acute medicine and emergency care
• Hear feedback from the early engagement work which has taken place to gather staff and patient views
• Acute surgery, theatres and critical care • Elective (planned) care and specialist services • Clinical support services During December, the core design teams held their first meetings and the need for wider staff engagement from the outset of phase two of the Path to Excellence programme has been emphasised and acknowledged. Members of staff working in the core areas listed above, were asked for their input and views via an online survey to
Important update Following the decisions made by both CCGs for phase one, the South Tyneside and Sunderland Joint Health Overview and Scrutiny Committee (JHOSC) has decided to refer Phase One of the Path to Excellence consultation process to the Secretary of State for Health. Along with both CCGs, we have asked the JHOSC to make this process as swift as possible in order to minimise risks to service continuity given the fragility in these areas, but also to minimise any delays to implementation which will inevitably cause further uncertainly for our staff and patients.
Three dedicated ‘time out’ sessions for each workstream took place at the end of March, 2018. These sessions were well attended by staff, who had the opportunity to: • Receive an update on discussions which have taken place so far within the workstream
• Share their own views, opinions and ideas on how and where we need to improve • Understand the clinical service review process and timescales we are working towards All feedback from these staff engagement sessions will be fed into the core design teams for each workstream as part of discussions moving forward and will help inform the case for change for phase 2.
As a group of NHS partners we are very clear that we must continue to plan for implementation based on the decisions made by both CCGs and in particular to help prevent any crisis situations occurring. As such, our operational teams are continuing to talk with staff working in these areas to ensure we are mitigating risks and planning as fully as possible given the difficult circumstances we currently find ourselves in. Whilst we are not able to make any definitive changes during this time, we do, however, have a duty of care to our staff and patients and must continue to plan as effectively as possible to ensure the ongoing safety of services.
Find out more Website: www.pathtoexcellence.org.uk
Facebook: Search: nhsexcellence
Twitter: @NHSexcellence 7
NEWS for YOU
Spring 2018
Election results
Election of two new Public Governors Following the recent elections we are pleased to welcome two new Public Governors to our Council of Governors.
an
m Paul Chap
Anita Hagon
Joining the Council as Public Governors for Sunderland are Paul Chapman and Anita Hagon. Special congratulations to Bashir Malik and Nigel Thomas who have been re-elected as Public Governors for South Tyneside.
Governors have an important role in making foundation trusts better for patients and staff. They hold non-executive directors to account for the performance of the Board and represent the interests of Trust members, the public and staff by asking questions on their behalf.
These are your Governors:
Mo Abuzahra
Alan Cormack
Eleanor Dawson
Terry Haram
Sunderland Governor
s
Hemendra Gandhi
Chris Morgan
Also Paul Chapman and Anita Hagon shown ab ove.
David Herbert
Gateshead Governors
Robert Buckley
Bashir Malik
Nigel Thomas
8
A ceremony to mark the signing of the Armed Forces Covenant by South Tyneside NHS Foundation Trust has taken place. The covenant represents a promise by the nation that those who serve or have served, and their families, are treated fairly. The key principles are: • No member of the Armed Forces community should face disadvantage in the provision of public and commercial services compared to any other citizen • In some circumstances special treatment may be appropriate, especially for the injured or bereaved
Signing the covenant identifies the Trust as a forces-friendly employer. We can benefit from the wide range of unique skills and experiences that reservists and veterans can bring to the Trust.
Jamie Hughes, one of the Trust’s Staff Governors was in attendance at the ceremony. Jamie (pictured below, far right with representatives from the armed forces and Chief Executive Ken Bremner, seated right), who works in our Wheelchair Services department, is a volunteer with RAF Cadets.
Resources and Organisational Development, I was pleased to learn that plans were well underway and my thanks to her and her team for the great work they have done.
We have vacancies for Public Governors in Gateshead and Rest of North East England constituencies.
Tom Scott
Look out for information about future elections later in the year.
Farewell to one of our Non Executive Directors – Pat Harle Pat Harle left the Trust at the end of December 2017 to take up a new role with the Clinical Commissioning Group in Sunderland. Mrs Harle joined the Trust in 2013 and chaired the Charitable Funds and Governance Sub-Committees.
Supporting the Armed Forces Covenant
David Donohue
South Tyneside Governors
Ian Leonard
Governors update
She continually shone a spotlight on compassionate care, ensuring that patients and staff were at the forefront of all discussions. We are grateful to Mrs Harle for her contribution and hard work and wish her well in her new role.
“I was really proud to be asked to attend the signing of the Armed Forces Covenant, as a Staff Governor it’s something which I had raised earlier last year. After meeting with Kath Griffin, Director of Human
“It’s important we recognise the great work our armed forces do and that we support staff within the Trust who are in the reserve and cadet forces, making sure we allow them to carry out their role. It’s a proven fact that staff who are reservists come back from duty, training or deployments with renewed vigour and different and positive ideas of working that obviously benefit not only them but also the Trust. “I currently volunteer with RAF Cadets at 324 (South Shields) Squadron and hold commission as a Pilot Officer. I have gained many transferable skills and would encourage anyone to look towards becoming a reservist. So many roles exist that would be adaptable to your current role within the NHS.” Pilot Officer Jamie Hughes Staff Governor – Non Clinical 9
NEWS for YOU
Spring 2018
Latest news Artwork draws patient praise World-famous South Tyneside artist Bob Olley (pictured right with Miles Weston, MRI Lead) officially opened the new £1.5million MRI scanner service at South Tyneside District Hospital. His colourful work ‘Coal, Ships, Fish and Chips’, which captures some of the borough’s famous landmarks past and present, covers one wall of the scanner room, where it is proving a big hit with patients, providing a talking point and a welcome distraction. South Shields-born Mr Olley, who still lives in the town and who is known for his humorous drawings and paintings of everyday life, has supplied art works to the hospital in the past, some of which brighten the walls in the Radiology department. The new MRI scanner - the first of its kind in the UK – gives patients from South Tyneside and Sunderland access to some of the most sophisticated technology in the world. By providing highly accurate digital images, it is enabling doctors to diagnose more diseases and conditions, from cancers to sports injuries, in more parts of the body, more quickly, thereby revolutionising patients’ treatment, care and experience for patients. The tunnel of the new scanner is shorter, wider and better lit, making it more suitable for claustrophobic
patients who previously had to be referred to an off-site ‘open’ scanner. The wider tunnel is also more suitable for patients larger than those which the previous scanner could accommodate. The previous scanner had different pieces of equipment for scanning different parts of the body, sometimes requiring patients to be moved if multiple areas of the body were to be scanned. The new scanner incorporates this equipment within the patient table and, once the patient is on the scanner table, less movement is required when more than one body area is being scanned. This is particularly important for the comfort and care of patients who are very ill. Mr Olley, who worked as a painter and decorator and as a miner before finding fame as an artist and sculptor, said: “I was very honoured to be invited to officially open the new scanner service. It is wonderful that our local hospital can offer such fantastic equipment. “I have my original ‘Coal, Ships, Fish and Chips’ watercolour, which is 3ft by 2ft 6in, but it is a real thrill to see it displayed on such a big scale in the scanner room. As an artist, you want people to be able to see and appreciate your work and I’d like to think it helps to take people’s minds off what they’re there for and just lifts the spirits of those who see it.”
A big thank you – our staff are snow-amazing! Thank you to all those staff who went the extra mile to get to work during the bad weather earlier this year. Many staff worked long hours to ensure that we continued to provide safe, high quality care during adverse conditions, with some even staying overnight to ensure that they got in for their shift the next day. Some of those staff were featured in Sky news bulletins. We’re very grateful for their commitment – it really is appreciated. 10
South Tyneside NHS research team wins top award Trust researchers have scooped another prestigious award for their work which is bringing major benefits to patients. The Trust’s successful entry in the Medilink Northern Powerhouse Healthcare Business Awards was for a North East-led research partnership between the NHS, industry, academic centres and patients which is delivering high quality, world-leading, gastrointestinal endoscopy research. As well as winning the Partnership with the NHS: Acute Care category, the entry was selected as the leading award across all categories and, therefore, to go forward to the UKwide grand final. The judges described it as “an exciting partnership that was commercialising product innovation”. The gastroenterology team at South Tyneside District Hospital, which was judged the best in the country for clinical research in the HSJ Awards 2016, piloted the innovative ‘Endocuff Vision’ device, developed by ARC Medical to improve detection of colorectal cancer and precancerous polyps (growths on the bowel wall which can lead to cancer). Colorectal cancer is the UK’s fourth most common cancer and second commonest cause of cancer death, with 40,000 new cases and 16,000 deaths annually. The device is used during colonoscopy - an investigation to detect and prevent colorectal cancer. It attaches to the colonoscope, holding back the lining of the colon and providing better
Members of the gastroenterology research team at South Tyneside NHS Foundation Trust, left to right, Research Nurse Ingrid Emmerson, Research Fellow Martin Walls, Research Lead Claire Livingstone, Research Nurse Gayle Clifford and Endoscopy Manager Zoe Clapham
images, thereby improving the detection rate and preventing cancer. Along with Newcastle University and NWORTH (North Wales Clinical Trials Unit)), large research studies of Endocuff Vision involving 5,000 UK patients were developed to evaluate the effectiveness of the device in clinical practice and to measure benefit to patients. The Trust’s Director of Research and Development, Professor of Gastroenterology at Newcastle University and Consultant Gastroenterologist Professor Colin Rees, said: “I am honoured to work with such a fantastic collaborative team and grateful for their hard work on these studies. We are all also grateful to the patients who took part; without them we wouldn’t be able to achieve better outcomes for future generations.”
Healthy Workplace ambassador South Tyneside NHS Foundation Trust is the first employer in South Tyneside to be awarded ambassador status under a scheme for improving the health and wellbeing of staff. The Trust had already achieved bronze, silver, gold, ‘continuing excellence’ and ‘continuing excellence plus’ in the North East Better Health at Work Awards. As an ambassador, the Trust is seen as a role model for other organisations and can mentor them through the award process and support them by sharing good practice and ideas for engaging staff and improving their health and wellbeing.
Kath Griffin, Director of Human Resources and Organisational Development, said: “Our staff are the heart of our organisation and it’s really important that we do all we can to look after our teams in today’s busy NHS. “Our participation in the North East Better Health at Work Awards has helped us to focus on ways in which we can maintain and improve the health and wellbeing of our staff and I am delighted that the efforts of our wellbeing team have been recognised in this way.“ 11
NEWS for YOU Dates for your diary
All members are invited to attend the following meetings:
Medicine for members Cardiac Devices - a wireless future? • Thursday 12th April 2018 At 2.30pm in the Lecture Theatre, Education Centre, South Tyneside District Hospital, Harton Lane, South Shields, NE34 0PL.
Council of Governors • Tuesday 17th April 2018 • Tuesday 17th July 2018 Both meetings will be held at 3-5pm, Hebburn Central, Glen Street, Hebburn, NE31 1AB
Board of Directors (held in public)
• Wednesday 30th May 2018 • Wednesday 25th July 2018 Both meetings will be held 3-5pm, Community Room A&B, First Floor, Cleadon Park Library, 10 Prince Edward Road, South Shields, NE34 8PS
Save the date:Annual Members meeting/ Annual General meeting • Monday 17th September 2018, 3pm Final details will be announced on our website.
Book your place for the events above - Places
are free but limited.
To avoid disappointment and to help us plan the event, please register by emailing
[email protected] or by telephoning 0191 2024121
If you have any queries about information in this newsletter please ring (0191) 202 4121
Cardiac Devices - a wireless future? Since the first cardiac pacemaker was implanted in 1958, the basic principles of pacing have changed very little. Wireless technology now plays an integral role in many aspects of our lives today, and is increasingly being adopted by cardiac implantable electronic device (CIED) therapies. Using a wireless transmitter in the patient’s home, similar to a broadband router, data from an implanted device is sent to a secure server, which can be accessed by the patient’s cardiology team and can be viewed in real time. This reduces the need for patients to attend hospital for routine visits, and allows for earlier detection of problems. The lead-less pacemaker offers several advantages over the conventional pacemaker. CIED therapy is at an exciting stage of development. Just as the smartphone has revolutionised telecommunications, fundamentally changing both how and what we communicate, the next few years may well see similar advances in the ways that we manage diagnostic information in patients with implanted devices. If you would like to learn more, why not attend the Medicine for Members event detailed above which will be led by Dr Mickey Jachuck (pictured above), MBBS, MRCP, Consultant Cardiologist & Physician.
For Trust information visit: www.stft.nhs.uk www.facebook.com/STNHSFT/ @STFTrust
