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More about Raymond Corporation’s 75th patent year

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Raymond Coporation celebrates 75 years

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BY MATTHEW WHITE Sun Staff Writer [email protected]

GREENE – We live in a world of commerce. Like our brothers and sisters around the globe, nearly everything we own, need or simply want and desire are merely minute cogs in an global supply and demand machine. The science of efficiently moving those cogs is essential and necessary, and the Raymond Corporation —initially The Lyon foundry — headquartered in Greene, NY has been at the head of the pack: innovating an industry it spawned more than three quarters of a century ago right here in Chenango County. Like the year 2013 before it, 2014 was yet another big year for the local manufacturer in terms of growth, production and capacity. The year also served as a milestone for the company as it celebrated the 75th anniversaries of arguably the two most important patents in the history of US material handling. Two inventions from the 1930's - a double-faced

wooden pallet and a hydraulic hand pallet truck - changed the way manufacturing business was conducted forever on November 7, 1939. From there, one could say that the rest is history, but settling has never been the vision of the Raymond Corporation. Refocusing the vision of the company from manufacturing foundry goods to electric fork trucks came at a time when the demand for standardized domestic logistics was supported by increase of manufacturing shortly after World War II. Raymond Sr., along with engineer William House would create and patient those first universal pallets and lift trucks together in the 1930's, firmly planting the stakes of one of the worlds fastest growing industries. Over the past seven decades, Raymond has evolved from the early days of the old foundry; to the inventions of pallets and the pallet jack; to the first electric narrow-isle reach truck in 1949. “From there forward we

have fostered a series of growth and continual upgrades in warehousing and warehousing equipment,” said Michael Field, President of Operations and Engineering at Raymond. The company has maintained it's market relevance though a series of engineering achievements and continuous improvements which can be visualized by touring the Raymond “Hall of History” which chronologically displays the company's progress from day one to today. It's safe to say that George Raymond, Sr., who founded the company in 1922 would be amazed at how the company has grown, and how the Greene community that Raymond proudly supports has heartily flourished into 2014. "What was thought to be a simplistic idea at the time, creating a pallet and a hydraulic jack to move it, has been able to grow into an industry," said Field. One can find the pallets with lineage to the Greene CONTINUED

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Norwich Pharma prepares for future growth with its parent company

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committed to supporting its growth and sharing in the success. [email protected] “Our focus is to be here a long time. We have been in business for over 127 years, Norwich Pharmaceutical Services made and we want to be here as long, if not significant employment and facility longer,” said Director of Human changes in 2014, but these changes were Resources, Ric Festarini. only in preparation for future growth with its parent company, Alvogen. As Alvogen, CONTINUED ON PAGE 10 continues to expand, Norwich Pharma is BRITTANY GROVE

Sun Staff Writer

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PROGRESS CHENANGO 2015

Success Story Northeast Classic Car Museum 2014 proved to be an exciting and record year for the Northeast Classic Car Museum. The Museum completed renovation on its NBT Bank Event Room. In addition to new walls and storage space, renovations include a food preparation area, new tables and chairs, audio-visual equipment, and 100-square foot projection screen. This renovated space can accommodate up to 300 guests in an enclosed, private space for any event - from family gatherings, special celebrations, or corporate events. Use of the NBT Bank Event Room increased by nearly 20% over 2013. In May of 2014, the Museum opened a new exhibit, "CarTunes: A Celebration of Cars in Song". The response was enthusiastic - a record 13,000 guests visited the Museum over the past year. These visitors came from locations throughout New York State, from every state in the US, and from around the world. It is estimated that visitors to the Museum brought over one million dollars into the Norwich/Chenango County community. The Northeast Classic Car Museum continued to build community relations. In March, the Museum was the site of the Norwich City Centennial Celebration kickoff event, which featured "throwback" admission prices and the unveiling of the year-long celebration events. The Museum also served as host site for City Centennial and Norwich Merchants Association meetings. 2015 looks to be as exciting. The Museum's Exhibit Committee is hard at work on the Museum's newest exhibit, "Muscle Cars, Motorcycles, & Memories", which will open in May 2015. Other 2015 events include "Dancing With The Cars" oldies dance, a 2-for-1 admission special on Superbowl Sunday, its annual Father's Day "Picture This" special, Classic Casino Night, and of course, the Museum's Annual Mustang Raffle. Grants from the Follett Foundation, Greater Norwich Foundation, and R.C. Smith Foundation are enabling the improvement and maintenance of the 2-acre lot on the Museum's south side, as well as two parking lots on State Street. These improvements will enable the Museum to host outdoor events such as cruise-ins, picnics, and car shows. More information about any of the programs, meeting/event rooms, memberships or more can be found by visiting www.classiccarmuseum.org or by calling the Museum at 607-334-2886.

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Festarini was hired by Norwich Pharma last fall and moved all the way from Alabama to take the job in Norwich. He said he and his family “enjoy living here because it is a beautiful community with a really nice chamber of commerce.” According to Festarini, the Norwich Pharma facility has incredibly high potential. “Our ability to right-size is crucial to our success. That's what were doing, identifying and streamlining processes to the right size, and ensuring our costs,” said Festarini. Vice President of Operations, Charlie Andrews said, “I think the year started out with some challenges in us trying to align the business with future objectives. We had to make some employment changes at the beginning of the year and towards the end of the year in 2014,” said Andrews. In the fall of 2014, Norwich Pharma reduced its workforce by approximately 25 percent. The employment change was due to decreased product demand and delayed production forecasts from Norwich Pharma's third-party customers. Despite these necessary changes in employment, a statement issued by Norwich Pharma in 2014 said it will “continue to employ nearly 300 local residents and remain a cornerstone business in the local community.” The changes in employment had to do with the uncertainty in the third-party pharmaceutical business, which recently had decreased product demand and delayed production forecasts. This

caused Norwich Pharma's manufacturing volume to decrease. “One of our biggest challenges is the unpredictable nature of our third-party business forecast. They have to estimate how much product they need manufactured and transferred. We have to rely on their prediction of how much they are going to sell,” said Andrews. “It's always vulnerable.” Historically, a majority of Norwich Pharma's business has been manufacturing drugs for third-party companies, and before being bought by Alvogen, it was Norwich Pharma's only business. “We didn't own the drugs, but we made them,” said Andrews. After Norwich Pharma was bought by Alvogen, Andrews said, “We were making drugs for other companies and for our parent company too.” When Alvogen first bought Norwich Pharma, the parent company did not have the business to support the facility and keep its doors open. “Alvogen only had a few different drugs for us to manufacture at the time, so we kept our third-party customers. We had built up a customer base of 30 plus third party companies,” said Andrews. Years later, Alvogen has grown exponentially from when it first purchased Norwich Pharma. “Our parent company is a fast growing and internationally successful business. We fully expect to increase the demands on our facility over the next five years,” said Andrews. Norwich Pharma's parent company currently distributes an impressive 350 generic products worldwide, and it is

one of the largest pharmaceutical companies in the country. The generic drugs Alvogen distributes are sold internationally. The Norwich facility currently manufactures some of these products for Alvogen, but the manufacturing demand from Alvogen has steadily increased. It is expected to continue increasing as Alvogen develops future projects. After the decrease in the manufacturing volume of third-party customers and now that Alvogen has more business to support the Norwich manufacturing facility, Norwich Pharma has reemphasized making drugs for its parent company. The future growth of Alvogen is almost certain, unlike the unpredictable and vulnerable nature of the third-party drug manufacturing business. “You can't serve two masters as they say. We have become more selective about who we manufacture thirdparty drugs for now, because the manufacturing demand has increased for our parent company and continues to increase,” said Andrews. “It's the natural evolution and progression for us to focus less on our third-party manufacturing and more on our future growth with our parent company,” added Festarini. Andrews said he expects Norwich Pharma to grow and hire more employees in the future. He also said the company wants to continue its investment in the local community. “The leadership team at Norwich is dedicated to growing the business and CONTINUED

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Raymond: Currently serving 52 countries – CONTINUED

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plant ranging from retail stores, to the back of semi trucks, to the warehouses, to the manufacturing plants," said Dave Brigham, general manager of the hand pallet truck division at Raymond. Raymond's invention and development of the doubleface pallet in essence created a new industry and allowed people to focus on what can they do to make industry more efficient, lower costs and make it safer for people to operate. The Raymond Corporation again saw significant growth last year as it continued to diversify in an effort to remain the global leader in the narrow-isle electric fork truck industry. As it stands, just over 1,600 employees work three shifts at the Greene facility alone, making the Chenango County's largest employer, and representatives for the manufacturer forecast additional expansion for the year ahead. “We've added approximately 120 to our workforce in the last calendar year and have about 50 current open positions. We plan on hiring an additional 100 beyond that in 2015,” said Stephen VanNostrand who heads up the company’s human resources department. “Our people are what make this all happen, without their dedication and pride we would not be able to achieve the quality benchmarks that we consistently strive for,” added Field.

But even the best and brightest companies face challenges, and Raymond is no different. If ever there were a “good problem” to have, maintaining a specialized and talented workforce would be it for the company. According to both Field and VanNostrand, the feelers are always out there in terms of recruiting and procuring an ever changing workforce. It's worth noting that as Chenango County’s largest employer, the types of employees is very diverse. From entry-level assemblers, welders and support staff to white-collared engineers, management professionals and IT techies — the company offers a lucrative array of employment opportunities that qualified job seekers are looking for. Raymond also works handin-hand with several area high schools, trade schools and universities to attract and seek out future talents of the workforce both locally and nation wide. Raymond again in 2014 regularly hosted several students from the Greene Central High School Physics Department to provide education on careers in the manufacturing industry and a look at the engineering behind Raymond. In alignment with the objectives of the Science, Technology, Engineering and Mathematics (STEM) Education Coalition council for Chenango, Delaware and Otsego counties, hands-on event provided students the unique opportunity to get a

detailed look at STEM-related careers at Raymond. “Programs like this help introduce students to all the career possibilities that a manufacturing company like Raymond can provide,” says Ethan Leet, physics teacher at Greene Central School. “We are so grateful to have Raymond as a resource right here in our own backyard — helping introduce students to excellent opportunities for their future.” Multiple hands-on experiments and informational sessions on engineering tools and programs are led by Raymond engineers. Students were also enlightened on the inner workings of field operations of a global manufactur-

Chenango County is often a tough sell for the industries brightest young minds. The area lacks the allure for a younger generation of growing professionals, but certainly once they arrive and the familiarize themselves with the area, many recruits find themselves falling in love with location and it's four seasons and decide to say to put down roots of their own. Retention of those employees is of utmost importance to the company as well, and a wall adorned with hundreds of brass nameplates commemorates those who have stood by the company for 20, 25, and on up to 45 years of dedicated service. Mutual appreciation from the top down keeps employees satisfied and about 75 new forklifts –built from scratch– going out the doors every day. “Currently, we sell in 52 ing corporation beyond man- countries,” said Combs. ufacturing — covering areas Raymond products can be such as human resources, spotted around the globe with sales and marketing. the exception of continental “We've increased output Europe which is served by by about nine percent in the BT industries, a Raymond last year, and in order to keep counterpart in the European up with those numbers we market also owned by the need a greater number of Toyota parent company. Last employees,” said Field. year Raymond placed their “It's fair to day that it is an products in warehouses from ongoing challenge to find the India to Nigeria and China to right kind of labor,” said Tim Oceania. Combs who serves a and “We had a very strong year Executive VP of Sales and in 2014 in our core market Marketing. “But we will con- and I suspect that when we tinue to reach out to find the get our year-end results we right individuals,” he added. will find that we came out on Boasting the largest weld- top of that based upon the ing shop in New York state, success we have had,” said the company is always on the Combs. hunt for skilled welders. Increased productivity Combs admits that means more revenue and

hight output. It doesn't take an engineer to figure out that with that increase demand, output and necessary labor – the facilities required to house those additional bodies becomes something of a priority in and of itself. In 2014 the grounds of the facility evolved once again as another parking lot was added to the southwest of the plant to facilitate the needed increase in manpower. As of the date of this publication, Raymond is amidst yet another expansion — this time vertically with a second level for operations office space — to facilitate more production floorspace. “We're not sure how much more growing we can do at this location. The conversation has shifted to efficiency and how we can utilize the footprint we have to maximize production,” said Combs. Speaking of efficiency, Raymond is continuing to push the boundaries now with a focus on “big data.” The newest project, called “iWarehouse” allows warehouses to gather information on any given electric fork lift in its facility and understand how the operator is using it, all in the name of innovation and efficiency. With the essence and spirit of George Raymond Sr. ever at the fore, it’s clear that Chenango County can expect more of the same progress that has made The Raymond Corporation a global leader in the materials handling industry into 2015 and beyond

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A big thank you to all of our advertisers that have shown their support and pride in Chenango County by being a part of one of the best Progress Chenango editions ever. I look forward to assisting you in the coming year with all your advertising needs. Thanks again.

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Chenango United Way: Building on assets rather than dwelling on needs BY MATTHEW WHITE SUN STAFF WRITER [email protected]

NORWICH – For nonprofits, measuring success is a task that involves a much different approach than in the world of their money-making business counterparts where profitability is the measurable. For the Chenango United Way, the measurable by which their success is gauged is often times non-quantitative in immeasurable, but that doesn't mean that progress doesn't exist. Quantitative measures involve simply matching the number achieved with the goal number — which the Chenango United Way accomplished in it's Annual Campaign for 2015. But more than that, the success of qualitative objectives such as organizational reputation and perceived community benefits is an extremely hard sell in a community that is constantly bombarded with bad news and overall negative perceptions of morale on a daily basis. 2014 was the most challenging year that we have ever had to face — and It had nothing to do with any type of disaster or tsunami or flood. This year community morale was the largest hurdle for our agency to overcome; it was as if the community felt helpless and hopeless,” said Elizabeth Monaco who serves as Executive Director of the Chenango United Way, headquartered in Norwich.

Engaging community efforts is as much a concoction of tenacity, dedication and optimism as it is forging constructive relationships, asking the hard questions and identifying where a need is unmet. Agencies like the Chenango United Way are constantly surveying and reassessing where their focus should be. In the past, the organization spent a great deal of time preparing for and coordinating that annual campaign, and that was no different in 2014. “The United Way is so much more than that,” said Monaco. This past calendar year we have focused a great deal on building relationships to generate positive outcomes beyond raising and allocating to funds into the community, we're staying focused on resolving issues rather than throwing money at them. We are going to continue to build upon the three community impact teams into 2015,” said Monaco. “In 2015 the United Way will place an increased emphasis on continuing it's roll of being of taking a proactive role in the revival of our community. This will involve the continuation of putting various groups in contact with one another to establish some open lines of communications that have led to some substantial positive outcomes for Chenango County in 2014,” said Monaco. And by all accounts that

increased focus is paying off. According to Monaco, the organization has been regularly facilitating conversations — essentially acting as a hub of communication between partner organizations, Community Impact

Teams, the media and local government on a monthly basis. “These three groups are meeting every month and are fostering a constructive dialogue at the heart of the issues —including income, educa-

tion and health— that plague our community,” said Monaco. “What's important to note is that these conversations are new, there had been none in the past,” Monaco added. According to Chenango

United Way Operations Manager Victoria Mitchell, The United Way believes whole-heartedly that bringing all of the key community players together with regard CONTINUED

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Success Story Mayhood’s Sporting Goods Mayhood’s Sporting Goods, Inc. is a locally owned and operated business that has been in the area for over 50 years. It started around 1964 on Division St in Norwich, N.Y. At first we only sold worms off from a back porch. In 1991 Mike and Barb Mayhood took over the business. Mayhood’s Sporting Goods outgrew the backroom and was relocated three times before it’s current location. The business is currently within a 7000 square foot building on Route 12 in Norwich. We now stock everything for the sportsman including: hunting and fishing supplies, guns, ammunition, archery products, camping supplies, clothing, footwear, trapping equipment, live bait, and more. We also provide customers with the options of layaways, gift cards, and special ordering items. There are currently nine employees on staff. We provide many services to our customers including: selling sporting licenses, bow tuning, winding line, and gun repairs. Mayhood’s Sporting Goods, Inc. is open year-round, 7 days a week. Each year Mayhood’s Sporting Goods, Inc. holds a Customer Appreciation Day in August to thank all of our customers for their valued business. The event involves huge sales and free food. We invite several of our sales representatives to assist with the event and to answer any questions about their products. Each year we also hold archery leagues, which usually run during the months of January and February. We have both instructional leagues for the beginner and animal leagues for the experienced hunter. We carry several lines of compound bows including PSE, Parker, Bear, and Mathews. Our crossbow selection has been increased in the past year with the re-opening of a crossbow season in New York State. We carry crossbows from Missions, Parker, PSE, Barnett, Ten-Point, Wicked Ridge, and Excaliber. We have the largest selection of guns and long guns in the area. We are currently in the process of expanding our customer base by reaching out to people online. You can visit our website at mayhoods.com. Our new website features many of our products with several more being added every day. At Mayhood’s Sporting Goods, Inc we keep up with current trends and stock the newest items available. Mayhood’s Sporting Goods, Inc. has many items in stock so hunters and fishermen can make just one stop for all of their needs. Our knowledgeable staff is always willing to assist our customers. The Mayhood family has owned the business for over 50 years. They invite you to stop in and check out our store. Mayhood’s Sporting Goods, Inc. 607-334-2001 Route 12 South Norwich.

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Working with its parent company and the community – CONTINUED

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being successful in the generics pharmaceutical industry,” said Andrews. “We have to ensure that we have a very flexible, committed workforce, willing to take on a whole host personal challenges to keep us flexible. We have a very lean workforce right now, and we need everyone's full contribution,” said Festarini. Along with the company's change in business objectives and the right-sizing of its workforce, it continues to invest “significant capital” in its infrastructure and facility to support its future growth. “We are changing with the changing landscape of the pharmaceutical industry and the changing requirements of the regulatory agencies. As we comply with the patient safety standards, we have to invest capital to maintain those standards,” said Festarini. Andrews said Norwich Pharma is focused on manufacturing and process excellence in 2015, while supplying and transferring products to Alvogen. In focusing on its future growth with Alvogen, Norwich Pharma is continuously improving its operations. One of the ways it is improving operations is by focusing on appropriate technical and leadership training. “We have hired a training manager, Charlie Brown. He is focused on delivering the technical and leadership training methods for this year,” said Festarini. According to Festarini and Andrews, Norwich Pharma is

also focused on investing in its people and the community. “We revitalized and revamped our cafeteria. We installed a serving line and contracted a local caterer, Tuller Catering, to bring a hot entree and serve salad and sandwiches. We are reaching out to support the community by partnering with a local business,” said Andrews. “It shows the importance we place on our workforce. It's not just a meal but a good meal. It goes a long way,” said Festarini. Along with hiring a local catering company, Norwich Pharma also uses the local business services of Staffworks in Norwich for hiring services. The company also supports the community by participating in community events like the Main Street Sweep in May. “We had a full community clean-up day. Over 100 people from the company volunteered. We received a thank you from the mayor,” said Andrews. The company is also a top

contributor to the local nonprofit, Chenango County United Way, which helps several community members and organizations. “We are also focused on the protection of the environment through our recently improved recycling methods. We put in a concrete pad for the recycling of items like cardboard, plastic and shrink wrap,” added Festarini. Andrews said Norwich Pharma is committed to invest in its employees by enhancing their workforce skills and knowledge for the sustainability of the business. “As a company, we are committed to partnering with the local community, businesses and educational institutions to support the investment in our business and our people,” added Festarini.

Over The Past Thirty Years We, At Chenango Vision Center, Have Adhered To Our Promise That “We’re Not Satisfied Until You Are.” We pride ourselves on providing thorough eye health and vision examinations. In order to serve you better, we continue to educate ourselves on the latest advances in optometric care and on the newest products available. We appreciate your business and promise to continue serving you in the personal, professional manner you deserve. Thank you again!

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to community development is one of it's greatest achievements in 2014. The idea the we are making these conversations happen is something we work very hard to make happen, and it is something that all of us are very proud of,” said Mitchell. “Simply put, mobilizing communities is what we do. If there are an under-engaged or mildly engaged businesses or private entities out there that want to become actively involved in the community — we can make that happen. I do not think that there are many other organizations out there that can say that... simply because those organizations do not have the time or the resources to do make it happen like the United Way does – it's what we do; we're about mobilizing communi-

ties.” Monaco and Mitchell both agree that many upstate communities are facing some of the same challenges that Chenango County is. “Realizing that we aren't alone and that many of the problems we're being presented with here in Chenango County are not unique make finding solutions even easier,” said Monaco It's no big secret that we live in a humbled community, but lately Monaco has observed a marked increase of community members that believe that the troubles of the community and it's roughly 50 thousand residents can managed effectively. With that in hand, Monaco said that she plans on leading a shift in gears in the upcoming year in regard to the operation of the organization . “I want to harness the ener-

gy and giving nature of the community; the same community that provided the United Way the means to meet an beat our expectations in a year that – to be perfectly candid – didn't look like it was going to happen at one point,” said Monaco. “I feel that we as a community have been shedding a little too much light on the lack of morale. There has been too much dwelling on the increased drug use and the overburdening of social services. I'm making it my mission to show the community that good things are happening here,” said Monaco. Citing the recent success of the United Way's annual campaign, Monaco suggests now it the perfect time to utilize that momentum as leverage. “This improved campaign speaks volumes about the actual morale of the commu-

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nity as opposed to the perceived. For the first time since 2008, we made out goal – and I've got to say that we were just as worried as we had been in past years that we didn't make it,” said Monaco. “We had donors increasing and doubling their annual contributions; many gave two and three times to get us to the mark because they have faith in what we're doing. But more importantly, they have faith in this community,” said Monaco. Monaco went on to explain how the good gesture of the community could act as a springboard for bolstering the strengths of the community and how we can make progress on the changes that need to take place - a pride building exercise for the community to highlight the things that are going right here in Chenango county.

“The United Way doesn't intend on letting this opportunity pass by, said Monaco. The United Way an integral part of a planning coalition comprised of human service agencies, Southern Tier East Regional Planning and Development and the United States Department of Defense to host a large-scale military training exercise that may bring no-cost health services to thousands of local residents this June. Tasked with coordinating a substantial volunteer effort, the United Way sees Chenango County as the perfect location to serve as a host community for the Innovative Readiness Training (or IRT). “The IRT itself is going to be the single largest task of 2015. The United Way is going to utilize it's power of community mobilization to grow volunteerism beyond

anything this county has ever seen before for this program,” said Monaco. The military training exercise will provide medical, dental, vision and veterinarian services to more than 10,000 community members in a span of just two weeks. “That's going to be amazing for this community,” said Monaco. Said Monaco, “2014 taught the UW many things, and we grew as an organization from the experience that we gained. And it wasn't just about making goal this year It was about getting the community behind our collective vision and we accomplished that. Th past year proved that is you work extremely hard and stay motivated and determined, we can make things happen – we did in 2014 and will in 2015.”

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Success Story Valley View Manor Nursing & Rehabilitation Center – Helping you put LIFE back into your years! Everyone at Valley View Manor brings genuine compassion to health care and varied skills to post-hospital and long-term care. Our mission continues to expand to meet the needs and health care goals of individuals who are discharged from the hospital and require additional nursing and rehabilitation care. One person at a time, Valley View Manor is raising the bar for patient focused, short-term health care. Valley View Manor is Chenango County’s premier short term rehabilitation provider, where we offer a comprehensive in-patient program. Following an illness, injury, or surgery, many people find that they are unable to do the daily activities they did prior to their hospitalization. Muscle weakness, poor stamina, and decreased balance contribute to a need for our rehab services. Valley View Manor features the latest in technology to provide for superior patient outcomes, and our state-of-the-art rehabilitation equipment ensures the highest level of safety for our patients, families and treatment teams. Designed as a post-surgical or major medical bridge between hospital and home, the goal for every patient is to regain their independence and return back to the community. At Valley View we are dedicated to providing unsurpassed medical and rehabilitative services to each person, and as such, a plan is tailored especially for you. Our therapists are highly trained in specialty areas, and help patients everyday who have suffered a loss of function due to hip fractures, knee and hip joint replacement, cervical and spinal surgeries, Orthopedic complications and traumas, strokes, cardiac surgery, coronary artery bypass surgery, amputations, and neurological diseases. Therapy services at Valley View are offered up to six times per week and up to 3 hours in duration. We are revolutionizing rehabilitation with our specialized treatment programs for improved recovery and independence. These programs use a medical technology called Therapeutic Modalities and use ultrasound, shortwave diathermy and gentle electrical stimulation. Our specialized programs may be helpful in the treatment of many common conditions including pain and swelling due to arthritis, muscle weakness, coordination or balance problems, bladder problems, and slow healing wounds. Nintendo Wii is used to provide a measure of fun to the patient’s rehabilitation. At the same time, our therapists are able to choose specific games and activities to strengthen targeted muscle groups, challenge patient’s cognition, improve coordination, and increase endurance. Under the direction of Gregory O’Keefe, Board Certified Medical Director, our exceptional clinical team specializes in geriatric medicine and directs your treatment plan. At Valley View, we have achieved as high as a 98 percent success rate in returning patients back to their residence. Because of our dynamic approach to rehabilitating patients, Valley View Manor has received positive feedback from physicians, hospitals, families and discharge planners. As always, we remain committed to providing exceptional care to our patients. Stop in and take a tour our state-of-the-art therapy suite and meet our therapists – let us help you put LIFE back into your years!

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PROGRESS CHENANGO 2015

PUBLISHED

BY

THE EVENING SUN