Learning Nexus Curated Content - Full List

Learning Nexus Curated Content - Full List (Updated September 2017)

Legislation and Ethics Diversity, Equality and Discrimination Equal Opportunities in the Workplace - Parents in Employment Avoiding and Dealing with Sex Discrimination Avoiding and Dealing with Disability Discrimination Avoiding and Dealing with Race Discrimination Avoiding and Dealing with Age Discrimination Avoiding and Dealing with Sexual Orientation Discrimination Avoiding and Dealing with Religious or Belief Discrimination Avoiding and Dealing with Gender Reassignment Discrimination Flexible Working An Overview of the Data Protection Act 1998 Freedom of Information Act 2000 Freedom of Information (Scotland) Act 2002 Information Governance The Bribery Act 2010: Identifying and Avoiding Principled Business: Ethical and Ethic Right To Work Modern Slavery Payment Card Industry Data Security Standard

Working with Others A Background to Body Language Silent Speech - Understanding Body Language Using Body Language in the Workplace Silent Selling - Using Body Language in Sales An Introduction to Listening Removing the Barriers to Listening Becoming a Better Listener Why are Questions Important? Using Open and Closed Questions Using Probing Questions Unproductive Questions

Improving Work Performance Preparing for Presentations Delivering Presentations Introduction to Negotiation Negotiating Strategies 1 - Strategy Basics

Page: 1 Company registration No. 10056772 VAT No. GB249857939

Negotiating Strategies 2 - Psychological Strategies Creating SMARTER Objectives SMARTER Objectives for Managers An Introduction to Time Management The Importance of Setting Goals in Time Management Time Management: Deciding Your Priorities Time Management: Planning and Scheduling Time Management: Managing Disruption and Keeping Focused Right to Work Equal Opportunities in the Workplace: Recruitment & Selection The Recruitment Process - An Overview Job Analysis, Job Descriptions and Person Specifications Attracting Candidates and Producing Job Advertisements Shortlisting Candidates and Selection Techniques An Overview of Performance Appraisal Preparing for the Appraisal The Appraisal Discussion Ongoing Appraisal The Role of the Coach Delegation Introduction to Meetings and Meeting Types Organising and Running Effective Meetings Understanding and Handling Meeting Behaviour

Health and Social Care Safeguarding Adults

Personal Wellbeing Handling Stress at Work – A Guide for Managers and Staff (RoSPA) Handling Violence and Aggression at Work Lone Working - Hazards and Risks Lone Worker Types and Typical Risks Personal Safety in Other People’s Homes and Premises Harassment and Victimisation Preventing Bullying in the Workplace (RoSPA)

Safety Essentials Hand Hygiene - A Video Guide to Effective Hand Washing (RoSPA) RSI - Repetitive Strain Injury (RoSPA) An Introduction to Health & Safety at Work (RoSPA)


Display Screen Equipment and Workstation Safety (RoSPA) Fire Safety and Evacuation (RoSPA) Fire Safety and Evacuation Refresher (RoSPA) Safe Manual Handling (RoSPA) Slips Trips and Falls (RoSPA) Fire Prevention and Evacuation (RoSPA) An Introduction to Basic First Aid

Practical Safety An Introduction to Managing Health and Safety (RoSPA) Risk Assessment for Managers (RoSPA) Staying Safe with Noise (RoSPA) Staying Safe with Electricity (RoSPA) Staying Safe with Hazardous Substances (RoSPA) Protecting the Environment at Work and Home (RoSPA) An Introduction to Working at Heights (RoSPA) Working at Heights Roofs and Fragile Surfaces (RoSPA) Working at Height with Access Equipment, Ladders and Stepladders (RoSPA) Working at Height - Scaffold and Scaffold Towers (RoSPA) Managing Electrical Safety - Principles of Electricity and its Effects (RoSPA) Managing Electrical Safety - Identifying High Risk Electrical Hazards (RoSPA) Managing Electrical Safety - Controlling Electrical Hazards (RoSPA) Managing Electrical Safety - Inspection, Test and Maintenance (RoSPA) Managing Electrical Safety -Live Overhead and Buried Power Lines (RoSPA) Ionising Radiations - A Background (RoSPA) Ionising Radiations - Risk Control (RoSPA) Non-ionising Radiations (RoSPA) Staying Safe in Confined Spaces (RoSPA) COSHH Awareness (RoSPA) Asbestos Awareness (RoSPA) Asbestos Basics (RoSPA) CDM Regulations 2015 (Updated 2016) Legionella Awareness

Staying Safe with Transport Safe Working with Workplace Transport (RoSPA) Managing Workplace Transport Health and Safety Risks (RoSPA)

Staying Safe with Food Food Safety Essentials (RoSPA)


Safety Risk Assessments Introduction to Risk Assessment (RoSPA) DSE and Workstation Safety Risk Assessment Slips, Trips and Falls Risk Assessment Manual Handling Risk Assessment Repetitive Strain Injuries Risk Assessment Stress in the Workplace Risk Assessment

Management Videos People Skills Why people become difficult and what to do about it? How do I use questions to control situations? How do I become a better listener? How do I deal with difficult people? How do I ask open questions?

Performance management Dealing with poor performance How do I give a verbal warning? How do I start the conversation? How do I specify the problem? How do I highlight the impact of poor behaviour? How do I specify the changes in behaviour? How do I explain the consequences of bad behaviour? How do I close the conversation? How do I write objectives? Why both with objectives?

Meeting management Running effective meetings Getting the results you want out of meetings How do I create a meeting agenda? How do I schedule meetings effectively? How do I become more talkative at meetings? How to control a meeting by setting ground rules How to control a meeting by being assertive

Managing teams The bullied manager Creating accountability in teams Managing young people - what's different? Encouraging creativity in teams


Resolving conflicts in teams Do I delegate effectively? Play chess not draughts How do I deal with mobile phone use at work? Should I worry about conflict in my team? How do I identify good and bad conflict in my team? When do I use my authority to resolve conflict?

New management issues and skills Becoming the boss Fear of making mistakes Learn to let go Different strokes for different folks Success breeds success The importance of humour Managing friends How do I get my team on my side? How do I network successfully?

How do I build trust? How do I motivate my team? How do I decide to whom I should delegate? How do I decide what tasks to delegate? How do I maximise the chances of achieving team goals?

Women in management Getting heard at meetings One of the girls - a good idea? Office politics How to deal with being ignored? How to get noticed How do I present a problem to my boss?

Time Management Prioritising Projects Making your to do list work for you Some people are too good to lose How do I deal with interruptions? How do I manage my email? How do I manage my email inbox? How do I describe to do list tasks so they work for me?


Job seekers What is a job interview? What should you take to a job interview? Tell us about yourself What can you bring to this job?

Health and Social Care Appraisal in Social Care (Coventry City Council) Arthritis and Other Bone Conditions (Coventry City Council) Cardiac and Respiratory (Coventry City Council) Caring for Carers in County Durham (Durham County Council) Confidentiality in Social Care (Durham County Council) Deafblindness Awareness (Durham County Council) Diabetes (Coventry City Council) Dyslexia in the Workplace (Affinity Sutton) Epilepsy Awareness (Durham County Council) Hearing Loss (Durham County Council) Heart Disease (NHS Fife) Heart Disease: Acute Coronary Syndrome (NHS Fife) Heart Disease: Cardiac Rehabilitation (NHS Fife) Heart Disease: Coronary Artery Disease (NHS Fife) Heart Disease: Heart Failure (NHS Fife) Heart Disease: Primary Prevention (NHS Fife) Medicines Optimisation Training (Ealing Hospital) Mental Capacity Act 2005 Awareness (Coventry City Council) Mental Health (Durham County Council) Mental Health in the Workplace (Affinity Sutton) Motor Neurone Disease (MND) (Coventry City Council) Oral Hygiene (Durham County Council) Pandemic Influenza (Durham County Council) Parkinson’s Disease (Coventry City Council) Private Fostering (Durham County Council) Progressive Supranuclear Palsy (Coventry City Council) Sight Loss Awareness (Durham County Council)


Smoking and your Health (Durham County Council) Stroke (Coventry City Council) Substance Misuse v2 (Learning Nexus)

Housing and Community An Introduction to Universal Credit (Clarion Group) ASB: Anti-Social Behaviour Investigations (Affinity Sutton) ASB: Introduction to Anti-Social Behaviour (Affinity Sutton) ASB: Working with Third Parties and Solicitors (Affinity Sutton) Community Safety and Section 17 (Durham County Council) Contracts Management (Clarion Group) Decanting Tenants (Affinity Sutton) Decanting Tenants (Affinity Sutton) Disability Confidence (Clarion Group) Environmental Awareness (Affinity Sutton) Estate Management – A Guide to Estate Inspections (Affinity Sutton) Hoarding & Self Neglect (Affinity Sutton) How to Write an Effective Newsletter (Clarion Group) Introduction to Housing (Learning Nexus) Invasive Plants (Clarion Group) Lone Working (Teign Housing) Managing Agents Awareness (Affinity Sutton) Mutual Exchange – Policy Changes 2013 (Affinity Sutton) Northwards DPA Overview (Northwards Housing) Personalising Services (First Wessex Housing) Professional Boundaries (Clarion Group) Record with Care: An Introduction to Recording in Adults’ Social Care (Coventry City Council) Resident Involvement (Affinity Sutton) Succession (Affinity Sutton) Water Hygiene Awareness (Affinity Sutton) Welfare Reform (Northwards Housing)

Local Government Customer Experience (Exeter City Council) Customer Service: Meeting Charter Standards (Coventry City Council) Growth & Development (Exeter City Council) Incident Reporting and Investigation (Coventry City Council) Induction Programme for New Staff (Exeter City Council) Local Government Finance for Admin Staff (Exeter City Council) Local Government Finance for Budget Holders (Exeter City Council)


MIP for Beginners (Derby City Council) Performance Management (Coventry City Council) Prevent (Durham County Council) Promoting Health at Work: Return to Work Meetings (Coventry City Council) Promoting Health at Work: The Absence Reporting Call (Coventry City Council) Step Away Guidance (Exeter City Council) Writing Reports for Cabinet and other Political Bodies (Coventry City Council)

Workplace Skills Assertiveness (Coventry City Council) Energy Efficiency for Managers (Coventry City Council) Evening and Weekend Teaching Staff Induction (City of Glasgow College) How to Produce Clean Mail (Coventry City Council) ICT Induction (Orbit Group) ICT Mobile Device Security (Teignbridge District Council) Information Security (Exeter City Council) Interview Skills (Coventry City Council) Joining a Video Conference (Stroke Association) Learning Resources Centre Induction (Forth Valley College) Managing a Grievance (Coventry City Council) Managing Performance and Capability (Coventry City Council) Managing Probation (Coventry City Council) Organising a Video Conference (Stroke Association) Volunteers’ Induction (Stroke Association) Writing Compelling Reports (Coventry City Council) Writing Minutes (Coventry City Council) Writing Your CV (Coventry City Council)

Law, Equality and Diversity Child Development (Kirklees Safeguarding Children Board) Counter Fraud Strategy (Exeter City Council) Data Protection (Exeter City Council) Data Protection Act (First Wessex) Deprivation of Liberty Safeguards (Coventry City Council) Law and Physical Intervention (Durham County Council) Promoting Health at Work: Supporting Disabled Employees and Making Reasonable Adjustments (Coventry City Council) Recruiting within the Law (Affinity Sutton) Recruitment and Selection (Coventry City Council) Safeguarding Adults (Durham County Council)


Health and Safety Child Accident Prevention (Kirklees Safeguarding Children Board) Falls Prevention (Coventry City Council) Gas Safety Awareness (Affinity Sutton) Health and Safety Induction (Forth Valley College)

Languages Talk Now! American Talk Now! English Talk Now! French Talk Now! German Talk Now! Spanish Talk Now! Italian Talk Now! Russian Talk Now! Dutch Talk Now! Portuguese Talk Now! Swedish Talk Now! Norwegian Talk Now! Danish Talk Now! Finnish Talk Now! Hungarian Talk Now! Greek Talk Now! Turkish Talk Now! Hebrew Talk Now! Arabic (Egyptian) Talk Now! Mandarin Talk Now! Japanese Talk Now! Welsh Talk Now! Maltese Talk Now! Czech Talk Now! Slovak Talk Now! Croatian Talk Now! Serbian Talk Now! Bulgarian Talk Now! Polish Talk Now! Romanian Talk Now! Hindi Talk Now! Zulu Talk Now! Swahili Talk Now! Setswana Talk Now! Persian

Talk Now! Icelandic Talk Now! Afrikaans Talk Now! Malay Talk Now! Indonesian Talk Now! Thai Talk Now! Vietnamese Talk Now! Korean Talk Now! Pidgin Talk Now! Irish Talk Now! Xhosa Talk Now! Albanian Talk Now! Brazilian Portuguese Talk Now! Cantonese Talk Now! Bengali Talk Now! Marathi Talk Now! Assamese Talk Now! Gujurati Talk Now! Malayalam Talk Now! Telugu Talk Now! Tamil Talk Now! Latin Talk Now! Slovenian Talk Now! Tibetan Talk Now! Sardinian Talk Now! Catalan Talk Now! Basque Talk Now! Latin Spanish Talk Now! Scotttish Gaelic Talk Now! Saami Talk Now! Estonian Talk Now! Latvian Talk Now! Lithuanian Talk Now! Amharic Talk Now! Haitian Creole


Talk Now! Igbo Talk Now! Sesotho Talk Now! Yoruba Talk Now! Khmer Talk Now! Tagalog Talk Now! Occitan Talk Now! Breton Talk Now! Ukrainian Talk Now! Papiamentu Talk Now! Manx Talk Now! Cornish Talk Now! Nepali Talk Now! Swiss Talk Now! Romansh Talk Now! Corsican Talk Now! Arabic (Modern) Talk Now! Jerriais Talk Now! Navajo Talk Now! Somali Talk Now! Hawaiian Talk Now! Tamazight Talk Now! Maori Talk Now! Yiddish Talk Now! Burmese Talk Now! Quechua Talk Now! Luxembourgish Talk Now! Alsatian Talk Now! Pashto Talk Now! Hausa Talk Now! Georgian Talk Now! Macedonian Talk Now! Armenian Talk Now! Mongolian Talk Now! Shona

Talk Now! Malagasy Talk Now! Canadian English Talk Now! Canadian French Talk Now! Greenlandic Talk Now! Kazakh Talk Now! Azeri Talk Now! Belarusian Talk Now! Uzbek Talk Now! Kirghiz Talk Now! Chichewa Talk Now! Chuvash Talk Now! Provencal Talk Now! Arabic Talk Now! Luganda Talk Now! Galician Talk Now! Faeroese Talk Now! Lingala Talk Now! Dari Talk Now! Frisian Talk Now! Aymara Talk Now! Esperanto Talk Now! Flemish Talk Now! Klingon Talk Now! Abruzzese Talk More American Talk More English Talk More French Talk More German Talk More Spanish Talk More Italian Talk More Russian Talk More Dutch Talk More Portuguese Talk More Swedish Talk More Norwegian Talk More Danish Talk More Finnish Talk More Hungarian Talk More Greek Talk More Turkish Talk More Hebrew Talk More Mandarin Talk More Japanese

Talk More Welsh Talk More Maltese Talk More Czech Talk More Slovak Talk More Croatian Talk More Serbian Talk More Bulgarian Talk More Polish Talk More Romanian Talk More Hindi Talk More Urdu Talk More Zulu Talk More Swahili Talk More Setswana Talk More Farsi Talk More Icelandic Talk More Afrikaans Talk More Malay Talk More Indonesian Talk More Thai Talk More Vietnamese Talk More Korean Talk More Irish Talk More Xhosa Talk More Albanian Talk More Brazilian Portuguese Talk More Cantonese Talk More Bengali Talk More Punjabi Talk More Marathi Talk More! Assamese Talk More Kannada Talk More Gujurati Talk More! Malayalam Talk More Telugu Talk More! Tamil Talk More Slovenian Talk More Catalan Talk More Basque Talk More Latin Spanish Talk More Scottish Gaelic Talk More Estonian Talk More Latvian


Talk More Lithuanian Talk More Amharic Talk More Creole Talk More! Igbo Talk More Sesotho Talk More Yoruba Talk More Khmer Talk More Tagalog Talk More Ukrainian Talk More Papiamentu Talk More Manx Talk More! Cornish Talk More Nepali Talk More Swiss Talk More! Arabic Talk More Tamazight Talk More Maori Talk More Quechua Talk More Luxembourgish Talk More Pashto Talk More Kurdish Talk More Macedonian Talk More Shona Talk More Inuktitut Talk More Sinhala Talk More Kazakh Talk More! Belarusian Talk More Chichewa Talk More Arabic Talk More Galician Talk More Dari Talk More Esperanto Talk More! Flemish Talk Business American Talk Business English Talk Business French Talk Business German Talk Business Spanish Talk Business Italian Talk Business Russian Talk Business Dutch Talk Business Portuguese Talk Business Swedish

Talk Business Norwegian Talk Business Danish Talk Business Finnish Talk Business Hungarian Talk Business Greek Talk Business Turkish Talk Business Hebrew Talk Business Mandarin Talk Business Japanese Talk Business Welsh Talk Business Czech Talk Business Slovak Talk Business Croatian Talk Business Serbian Talk Business Bulgarian Talk Business Polish Talk Business Romanian Talk Business Hindi Talk Business Urdu Talk Business Zulu Talk Business Swahili Talk Business! Tswana Talk Business Farsi Talk Business Icelandic Talk Business Afrikaans Talk Business Malay Talk Business Indonesian Talk Business Thai Talk Business Vietnamese Talk Business Korean Talk Business Irish Talk Business Xhosa Talk Business Albanian TalkBusiness Brazilian Talk Business Cantonese Talk Business Bengali Talk Business! Punjabi Talk Business Slovenian Talk Business Catalan Talk Business Basque Talk Business Latin Spanish Talk Business Scottish Gaelic Talk Business Estonian

Talk Business Latvian Talk Business Lithuanian Talk Business Amharic Talk Business Creole Talk Business! Igbo Talk Business Yoruba Talk Business Khmer Talk Business Tagalog Talk Business Ukrainian Talk Business Papiamentu Talk Business Manx Talk Business! Cornish Talk Business Swiss Talk Business! Arabic Talk Business Tamazight Talk Business Maori Talk Business Luxembourgish Talk Business Pashto Talk Business! Macedonian Talk Business Shona Talk Business Inuktitut Talk Business Kazakh Talk Business Chichewa Talk Business Arabic Talk Business Galician Talk Business Dari Talk Business Esperanto Talk Business! Flemish Talk The Talk American Talk The Talk English Talk The Talk French Talk The Talk German Talk The Talk Spanish Talk The Talk Italian Talk The Talk Russian Talk The Talk Dutch Talk The Talk Portuguese Talk The Talk Swedish Talk The Talk Norwegian Talk The Talk Danish Talk The Talk Finnish Talk The Talk Hungarian Talk The Talk Greek


Talk The Talk Turkish Talk The Talk Hebrew Talk The Talk Mandarin Talk The Talk Japanese Talk The Talk Welsh Talk The Talk Maltese Talk The Talk Czech Talk The Talk Slovak Talk The Talk Croatian Talk The Talk Serbian Talk The Talk Bulgarian Talk The Talk Polish Talk The Talk Romanian Talk The Talk Hindi Talk The Talk Urdu Talk The Talk Zulu Talk The Talk Swahili Talk The Talk Setswana Talk The Talk Farsi Talk The Talk Icelandic Talk The Talk Afrikaans Talk The Talk Malay Talk The Talk Indonesian Talk The Talk Thai Talk The Talk Vietnamese Talk The Talk Korean Talk The Talk Irish Talk The Talk Xhosa Talk The Talk Albanian Talk The Talk Brazilian Portuguese Talk The Talk Cantonese Talk The Talk Bengali Talk The Talk! Punjabi Talk The Talk Slovenian Talk The Talk Catalan Talk The Talk Basque Talk The Talk Latin Spanish Talk The Talk Scottish Gaelic Talk The Talk Estonian Talk The Talk Latvian Talk The Talk Lithuanian Talk The Talk Amharic Talk The Talk Creole

Talk The Talk! Igbo Talk The Talk Sesotho Talk The Talk Yoruba Talk The Talk Khmer Talk The Talk Tagalog Talk The Talk Ukrainian Talk The Talk Papiamentu Talk The Talk Manx Talk The Talk! Cornish Talk The Talk Swiss Talk The Talk! Arabic Talk The Talk Tamazight Talk The Talk Maori Talk The Talk Quechua Talk The Talk Luxembourgish Talk The Talk Pashto Talk The Talk! Macedonian Talk The Talk Shona Talk The Talk Inuktitut Talk The Talk Kazakh Talk The Talk Chichewa Talk The Talk Arabic Talk The Talk Galician Talk The Talk Dari Talk The Talk Esperanto Talk The Talk! Flemish


Managing Safety Managing Safely (IOSH) Managing Safely Refresher (IOSH) Managing Safely International (IOSH) Working Safely (IOSH) National General Certificate in Occupational Health & Safety (NEBOSH) International General Certificate in Occupational Health & Safety (NEBOSH)

Finance Finance for Non-Financial Managers

Project Management PRINCE2 Foundation PRINCE2 Practitioner

Technology Microsoft Office 2016 Word 2016 Word 2016 Word 2016 Word 2016 Word 2016 Word 2016 Word 2016 Word 2016 Word 2016

Level 1 - Introduction and Basics Level 2 - Importing, Navigation and Formatting Level 3 - Managing Documents Level 4 - Paragraphs and Page Layout Level 5 - Tables and References Level 6 - Objects and Printing Level 4 - Paragraphs and Page Layout Level 5 - Tables and References Level 6 - Objects and Printing

Excel 2016 Excel 2016 Excel 2016 Excel 2016 Excel 2016 Excel 2016 Excel 2016 Excel 2016 Excel 2016

Level 1 - Introduction and Basics Level 2 - Cells and Worksheets Level 3 - Views and Layout Level 4 - Sharing and Validating Data Level 5 - Formatting and Proofing Level 6 - Formulas and Functions Level 7 - Presenting Data Visually Microsoft Excel 2016 Advanced - Level 1

PowerPoint 2016 PowerPoint 2016 PowerPoint 2016

Level 1 - Introduction and Basics Level 2 - Creating Presentations


PowerPoint 2016 PowerPoint 2016 PowerPoint 2016 PowerPoint 2016

Level 3 - Slide Content Level 4 - Graphics and Multimedia Level 5 - Charts and Animations Level 6 - Reviewing and Presenting

Outlook 2016 Outlook 2016 Outlook 2016 Outlook 2016 Outlook 2016 Outlook 2016

Level 1 - Introduction and Basics Level 2 - Messages and Formatting Level 3 - Managing Messages and Contacts Level 4 - Calendar and Other Folders Level 5 - Auto Features and OneNote

Access 2016 Access 2016 Access 2016 Access 2016 Access 2016 Access 2016

Level 1 - Introduction and Basics Level 2 - Tables and Managing Access Level 3 - Queries and Records Level 4 - Building Forms Level 5 - Designing Report

PowerPoint 2016 PowerPoint 2016 PowerPoint 2016 PowerPoint 2016 PowerPoint 2016 PowerPoint 2016 PowerPoint 2016 PowerPoint 2016

Level 1 - Introduction and Basics Level 2 - Creating Presentations Level 3 - Slide Content Level 4 - Graphics and Multimedia Level 4 - Graphics and Multimedia Level 5 - Charts and Animations Level 6 - Reviewing and Presenting

Windows 10 Windows 10 Windows 10 Windows 10 Windows 10

Windows 10 - Level 1 Windows 10 - Level 2 Windows 10 - Level 3 Windows 10 - Level 4




Microsoft Office 2013 Word 2013 Word 2013 Word 2013 Word 2013 Word 2013 Word 2013

Level 1 - Introduction and Basics Level 2 - Importing, Navigation and Formatting Level 3 - Paragraphs and Page Layout Level 4 - Managing Documents Level 5 - Tables and References Level 6 - Objects and Printing

Excel 2013 Excel 2013 Excel 2013 Excel 2013 Excel 2013 Excel 2013 Excel 2013 Excel 2013 Excel 2013

Level 1 - Introduction and Basics Level 2 - Cells and Worksheets Level 3 - Views and Layout Level 4 - Formatting and Proofing Level 5 - Formulas and Functions Level 6 - Presenting Data Visually Level 7 - Sharing and Validating Data Microsoft Excel 2013 Advanced - Level 1

PowerPoint 2013 PowerPoint 2013 PowerPoint 2013 PowerPoint 2013 PowerPoint 2013 PowerPoint 2013 PowerPoint 2013

Level 1 - Introduction and Basics Level 2 - Creating Presentations Level 3 - Slide Content Level 4 - Graphics and Multimedia Level 5 - Charts and Animations Level 6 - Reviewing and Presenting

Outlook 2013 Outlook 2013 Outlook 2013 Outlook 2013 Outlook 2013

Level 1 - Introduction and Basics Level 2 - Messages and Formatting Level 3 - Managing Messages and Contacts Level 4 - Calendar and Other Folders



Windows Operating System - Complete Training for Windows 8 & 8.1 Microsoft Web Browser Windows 8

Start Screen Apps 1


Windows 8 Start Screen Apps 2 Windows 8 Start Screen Apps 3 Windows 8 Desktop & Windows Settings Windows 8 Icons, Windows and Files Windows 8 Customising, Security and Tools Windows 8 Search, Printing and Networking Windows 8.1 Desktop and Windows Settings Windows 8.1 Icons, Windows and Files Windows 8.1 Customising, Security and Tools Windows 8.1 Search, Printing and Networking Internet Explorer 11 – Introduction and Navigation Internet Explorer 11 – Tools, Search and Printing

Microsoft Office 2010 Word 2010 Word 2010 Word 2010 Word 2010 Word 2010 Word 2010

Level 1 - Basic Word Processing Tasks Level 2 - Formatting Content Level 3 - Applying Page Layout and Reusable Content Level 4 - Using Illustrations and Graphics in Documents Level 5 - Applying References and Hyperlinks Level 6 - Sharing and Maintaining Documents

Excel 2010 Excel 2010 Excel 2010 Excel 2010 Excel 2010 Excel 2010 Excel 2010

Level 1 - Basic Spreadsheet Tasks Level 2 - Creating Cell Data Level 3 - Formatting Cells and Worksheets Level 4 - Applying Formulas and Functions Level 5 - Presenting Data Visually, Sharing, Analysing and Organising Data Level 1 Advanced 2010

PowerPoint 2010 PowerPoint 2010 PowerPoint 2010 PowerPoint 2010 PowerPoint 2010 PowerPoint 2010

Level 1 - Basic Presentation Tasks Level 2 - Creating Slide Presentations Level 3 - Using Graphical and Multimedia Elements Level 4 - Creating Charts and Tables and Applying Transitions and Animations Level 5 - Collaborating, Preparing and Delivering Presentations

Outlook 2010 Outlook 2010 Outlook 2010 Outlook 2010 Outlook 2010

Level 1 - Managing the Outlook Environment Level 2 - Creating and Formatting Item Content Level 3 - Managing Email Messages and Contact Groups Level 4 - Managing Calendar Objects, Tasks, Notes and Journal Entries



Level 1 - Basic Database Tasks Level 2 - Managing the Access Environment and Building Tables Level 3 - Sorting and Filtering Records & Managing Queries Level 4 - Building Forms Level 5 - Designing Reports

Windows Operating System Windows 7 Windows 7 Windows 7 3 courses

Level 1 - Basic Tasks Level 2 - Intermediate and Advanced Tasks Level 3 - Advanced Tasks Windows 7

Microsoft Web Browser Internet Explorer 9 Internet Explorer 9

Introduction and Navigation Tools, Search and Printing

Microsoft Office 2007 Word 2007 Word 2007 Word 2007

Introduction Intermediate Advanced

Excel 2007 Excel 2007 Excel 2007 Excel 2007

Introduction Intermediate Advanced

PowerPoint 2007 PowerPoint 2007 PowerPoint 2007

Introduction Advanced

Outlook 2007 Outlook 2007 Outlook 2007


Access 2007 Access 2007 Access 2007



Windows Operating System Windows Vista Windows Vista


Internet Explorer 8 Internet Explorer 8

Internet Explorer 8

Microsoft Project 2013, 2010, 2007 or 2003 Project 2013 Project 2013 Project 2013 Project 2013 Project 2013 Project 2013 Project 2010 Project 2010 Project 2010 Project 2010 Project 2010 Project 2010 Project 2007 Project 2007 Project 2003 Project 2003

Introduction and Views Formatting Projects Creating Projects Viewing and Updating Data Sharing and Master Projects Tracking, Reporting and Tools Introduction and Views Creating Projects Formatting Projects Viewing and Updating Data Sharing and Master Projects Tracking, Reporting and Tools Introduction Advanced Introduction Advanced

Typing Tutor Typing Tutor

Beginners to Advanced Typing Skills

Firefox Courses Firefox 19 Firefox 19 Firefox 20 Firefox 20 Firefox 21 Firefox 21

Introduction and Navigation Tools, Search and Printing Introduction and Navigation Tools, Search and Printing Introduction and Navigation Tools, Search and Printing


In the design studio: Dementia Awareness Deprivation of Liberty Safeguards Awareness Managing Change in Social Care Awareness Safeguarding Adults Awareness Falls Prevention Awareness Carers Assessment Awareness Mental Capacity Act 2005 Awareness Personalisation Awareness Reablement For Managers Awareness Reablement For Care Workers Awareness Person Centred Practice Safeguarding Children Duty of Care Medication Child Neglect Child Sexual Exploitation/Abuse Diet Nutrition Infection Control Domestic Abuse FGM (Female Genital Mutilation) End of Life/Palliative Care/Dying – Death and Bereavement Handling Information The Care Certificate Private Fostering Substance Misuse Alcohol Misuse Diabetes Awareness Epilepsy Awareness Stroke Awareness Parkinson’s Disease Awareness The Care Act 2014 Equality and Diversity in Health & Social Care Communication Privacy and Dignity Mental Health, Dementia and LD Basic Life Support Health and Safety

(The exact titles and release dates are subject to change).
