LIBRARY PROGRAM COORDINATOR (LIBRARIAN) - Marion Public ...

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website vendor relations, including host and domain vendors. • Assists other ... Familiarity with public library compu
LIBRARY PROGRAM COORDINATOR (LIBRARIAN) DIGITAL INFORMATON SERVICES / IT SUPPORT NEW 11 20 15 NATURE OF WORK This is a supervisory professional position at the Marion Public Library. The employee manages a division of the library under the direction and supervision of the Library Director. The employee assists the library’s diverse patron population, both in person and through performing specialized library functions. The employee serves as a member of the management team that develops library policies, service programs, and collections; participates in strategic planning and problem solving, marketing and outreach activities, space utilization planning and display of library materials FAIR LABOR STANDARDS ACT CLASSIFICATION In accordance with Federal Fair Labor Standards Act requirements, this position is a learned professional position and has been classified as exempt from the Fair Labor Standards Act. This position is not a paid overtime position per City of Marion and Marion Public Library policies. EXAMPLES OF WORK PERFORMED Virtual Services Management     

Plans, organizes, and evaluates effectiveness of virtual/online information resources and services – maintains library website as 24/7 virtual branch Manages and evaluates library website technology and usability; manages website vendor relations, including host and domain vendors Assists other staff with updating website sections Coordinates selection, purchase, setup, and maintenance of new database/online services, including working with the vendor to set up authentication and working with other staff to promote new services Coordinates patron education on use of database/online services; organizes and provides IT device use instruction

IT Support   

Coordinate with Cedar Rapids Public Library on management/maintenance of public internet stations and network, including imaging and DeepFreeze Manages Envisionware software and vendor relations; including RFID, updates Troubleshoot individual public and staff IT hardware

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Troubleshoot individual and staff IT software Routinely update public checkout laptops (Windows, Java, Flash, etc.). Update OPACs and self-check stations as necessary Purchase and prepare new computers for staff using imaging software with assistance from city IT Coordinate purchase and installation of software for staff computers, including updates Maintain PCI Compliance, including coordinating yearly staff training and monthly equipment inspections

City IT Liaison   

Attend IT liaison meetings, serve as information point for staff Maintain IT asset inventory for hardware and software (licenses) Coordinate with Marco managed IT service on phone and staff computer troubleshooting, adding new user accounts, etc.

Other Responsibilities      

Train, supervise, and evaluate division staff Conduct library tours Attend and participate in library staff meetings and training sessions Participate in professional organizations and continuing education activities Work at public service desks Supervision of the library when the Library Director and the Assistant Library Director are not present

Daily work may include some clerical and paraprofessional tasks including but not limited to general circulation duties and minor maintenance. REQUIRED KNOWLEDGE, ABILITIES AND SKILLS         

Knowledge of online and digital information resources Website management experience, including familiarity with content management systems (like Drupal or WordPress) Familiarity with public library computer networking, including client-server-ILSreservation-printing interfaces, preferably Envisionware Experience with an integrated library system, preferably Sirsi-Dynix Workflows Excellent overall computer skills (Windows, Microsoft Office applications) Familiarity with mobile devices and library-specific apps (Overdrive, Zinio, etc.) High comfort level with learning and implementing new technology Ability to participate in multiple concurrent projects in a given timeframe, monitor project workflow, provide regular reports or updates as necessary, and meet project deadlines Teaching or library instruction experience is strongly preferred

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Ability to communicate clearly and concisely, both orally and in writing Ability to perform mathematics necessary calculating statistics and performing quantitative analysis of services Ability to work with minimum supervision Ability to supervise, train and evaluate staff Ability to represent the library to the public and profession

ESSENTIAL FUNCTIONS - include but are not limited to the following:    

Ability to sit, bend, stoop, reach, stand, push, pull as required Physical agility, strength and dexterity necessary for handling library materials, Ability to use keyboard and mouse Ability to lift up to 35 pounds

The employee is expected to possess the cognitive ability essential for rational decisionmaking regarding operational needs and the problems of the position, as well as the psychological and emotional stability and capable of functioning and making decisions under high-stress situations. The employee shall not pose a direct threat to the health or safety of other individuals in the work place or citizens encountered during work. The employee is expected to be able to hear, speak, read, write, and understand English and possess the interpersonal skills necessary to interact effectively with the public and other employees. WORKING CONDITIONS The Marion Public Library is a busy, customer focused library with a high level of use by patrons of all ages. Patrons have high expectations regarding the quality and efficiency of library service. Program coordinators are required to work one evening per week and in a Saturday-Sunday rotation. They regularly work with and have access to patron records that are confidential according to the Code of Iowa. MINIMUM TRAINING AND EXPERIENCE Graduation from an accredited four-year college or university is required. Experience in providing IT services appropriate to public libraries is required. An MLS degree from an American Library Association accredited program or equivalent educational qualifications is preferred. A valid Iowa driver’s license is required.