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Jun 2, 2017 - MOVING FORWARD. CSX Corporate Social Responsibility Report ..... volunteer events; website and social media updates. EMERGENCY AND ...
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MOVING FORWARD

CSX Corporate Social Responsibility Report 2016

TABLE OF CONTENTS

CEO & PRESIDENT LETTER

ABOUT CSX

APPROACH TO REPORTING

2016 PERFORMANCE

APPENDIX

CONTACT

TAB LE OF CONTENT S CEO & President Letter............................................................................................................................................................................................................................................... 3 About CSX.................................................................................................................................................................................................................................................................... 4 Approach to Reporting................................................................................................................................................................................................................................................ 8 2016 Performance........................................................................................................................................................................................................................................................ 11 Business & Governance........................................................................................................................................................................................................................................ 12 Safety & Security.................................................................................................................................................................................................................................................. 15

Moving Forward: CSX Corporate Social Responsibility Report

Employees............................................................................................................................................................................................................................................................ 18

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Environment......................................................................................................................................................................................................................................................... 20 Community........................................................................................................................................................................................................................................................... 22 Appendix...................................................................................................................................................................................................................................................................... 23 Contact........................................................................................................................................................................................................................................................................ 46

TABLE OF CONTENTS

CEO & PRESIDENT LETTER

ABOUT CSX

APPROACH TO REPORTING

2016 PERFORMANCE

APPENDIX

CONTACT

A LETT E R F RO M P RE S ID E NT A ND CH I E F E X EC UT I V E O F F I C ER , E. HU NT E R HARRI S ON Responsibility creates the foundation for success. Corporate Social Responsibility may seem like a complex term, but it’s actually simple - it’s about making good business decisions that do right by our customers, shareholders, employees and communities. To customers, success means we are providing the precise service they expect. To shareholders, it’s generating exceptional, lasting value. To employees, success is pride and deve