Open YOur EYES - HSE

In order to try to outline, in real terms, some of the stories behind the statistics a number of case examples ...... 13 interviews were carried out either in person or, where necessary, by telephone interview. Each ..... established that there were no immediate concerns for Jack's safety but that he was making a complaint of elder ...
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Open YOur EyEs

There is nO excuse for elder Abuse Hse elder Abuse services 2014



Assault Mistreatment

Neglect Mistreatment Isolation







Violence Harassment Neglect Fraud Mistreatment Ageism Mistreatment Abandonment




There is No Excuse for Elder Abuse

Open Your Eyes HSE Elder Abuse Services 2014

HSE Elder Abuse Services 2014


Fraud Discrimination Ageism

Discrimination Fraud Isolation Ageism Fraud Isolation Abandonment Fraud Neglect Isolation Abandonment Ageism Discrimination Violence AgeismHarassment Violence Discrimination Intimidation Harassment Fraud Violence Exploitation Violence Assault Exploitation Intimidation Mistreatment Assault Fraud Exploitation Harassment Exploitation Exploitation Assault Intimidation Intimidation Discrimination Violence Harassment Violence Assault Mistreatment Discrimination Harassment ONeglect p e n YMistreatment o u r Ey e s Neglect Neglect Mistreatment Fraud Mistreatment Abandonment Isolation Ageism

Harassment Violence


Forewor d The HSE elder abuse service was established in 2007 and there have been significant developments in the service since its inception. Dedicated structures and staffing are in place and a growing number of referrals are assessed and managed every year. The National Elder Abuse Steering Committee, established in 2007, oversees the HSE’s elder abuse service nationally and works to ensure that the recommendations contained within Protecting our Future, as well as those contained within the review of that report in 2009 - ‘Protecting our Future, Review of the Recommendations of the Report of the Working Group on Elder Abuse’ - are implemented. The committee, has multidisciplinary and multi-agency representatives from the HSE, An Garda Síochána, The Health Information and Quality Authority, The Department of Health and other agencies, both statutory and voluntary, concerned with welfare of older persons. 2

Behind all referrals are older persons and, in many cases, their families, needing help and support. Some referrals are relatively minor in nature requiring minimal support or advice to resolve a worrying situation. Others require a much more intensive assessment and action plan on the part of our social workers and the staff and agencies with whom they work collaboratively. It is this work that is crucial to the safety and protection of those older persons who are at risk. In order to try to outline, in real terms, some of the stories behind the statistics a number of case examples have been included in this year’s publication. The HSE Elder Abuse Service received over 2,590 referrals of alleged cases of elder abuse in 2014. Of these psychological abuse was the most frequently reported form of abuse at 29%, followed by financial abuse (21%), self-neglect (21%), neglect (15%) and physical abuse (12%). The service is not just a reactive one. Over the years there has also been considerable work done in increasing awareness of elder abuse, how it presents and, most importantly, how it can be tackled. The HSE’s funding of the National Centre for the Protection of Older People continued in 2014 and considerable work has been accomplished to further our knowledge base and understanding of this difficult subject. In addition to research projects and academic reviews, the NCPOP’s work in 2014 also focused on the empowerment of older people to enable them to take action to better protect themselves from mistreatment. For example the Keep Control Campaign was launched in December. This campaign was developed by older people for older people. It provides information and resources to empower older people to protect their right to be fr