opening doors
contents
Annual Report 2009 Year ended March 31, 2009
This annual report is printed with soy ink on recycled paper.
Printed in Japan
opening doors Annual Report 2009 Year ended March 31, 2009
We want to open the door to the future, and connect you to people in exciting new ways.
Stock Information
119
Stock Information
contents
As of March 31, 2009
By getting to know you as an individual, and understanding your aspirations...
Transfer Agent
Our goal is to deliver personalized services,
4-5, Marunouchi 1-chome, Chiyoda-ku, Tokyo 100-8212, Japan
Financial Structure at a Glance
3
Financial Highlights (U.S. GAAP)
4
DOCOMO in the Mobile Communications Industry
6
A Major Change in Strategy
6
In Figures
8
101 Barclay Street, New York, NY 10286, U.S.A.
To Our Shareholders
10
U.S. Callers: (888) BNY ADRS
Financial and Capital Strategy
16
Increasing Customer Satisfaction and Realizing Our Medium-Term Vision
17
Review of Operations
27
Overview
28
Services / Content
30
Rate Structure
31
Handsets
32
Network
34
Customer Relations
35
International
36
New Business
37
Research & Development
38
Management System and CSR
39
Corporate Governance
40
Internal Control
42
Information Management
43
Corporate Social Responsibility (CSR)
44
46
Mitsubishi UFJ Trust and Banking Corporation, Corporate Agency Department
designed to meet your communication needs... And to serve and support you in all that you do, so you can discover the unlimited potential
Tel: +81 3 3212 1211
Depositary for American Depositary Receipts (“ADRs”) (As of July 1, 2009) The Bank of New York Mellon Corporation
that makes your dreams come true.
Non-U.S. Callers: +1 866 239 0235
The key that opens the door to the future is in your hand.
Stock Listings
Tokyo Stock Exchange, First Section listed October 1998 (Securities code: 9437) New York Stock Exchange listed March 2002 (Ticker symbol: DCM) London Stock Exchange listed March 2002 (Ticker symbol: NDCM)
Unlimited potential, in your hand.
Number of Shares Authorized: 188,130,000 Issued: 43,950,000 Number of Shareholders 320,511 Distribution of Ownership among Shareholders
Unless specifically stated otherwise, information in this annual report is as of July 2009. As used in this annual report, references to “DoCoMo”, “the company”, “we”, “our” , “our group” and “us” are to NTT DoCoMo, Inc. and its consolidated subsidiaries except as the context otherwise requires. Name of companies or products presented in this annual report are the trademarks or registered trademarks of their respective organizations. DEFINITION OF TERMS “Fiscal 2008” refers to our fiscal year ended March 31, 2009, and other fiscal years are referred to in a corresponding manner. SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS This Earnings Release contains forward-looking statements such as forecasts of results of operations, management strategies, objectives and plans, forecasts of operational data such as expected