PAYING LIP SERVICE TO THE USER EXPERIENCE

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of App Teams Proactively. Look at User Experience Metrics ... 9%of Businesses Say They. Deliver an Excellent. User Exper
PAYING LIP SERVICE TO THE USER EXPERIENCE 522 user experience professionals completed a global survey on managing the digital user experience. Most participants indicated they lack solutions that accurately measure the end user experience throughout testing and monitoring.

Only

9%

of Businesses Say They Deliver an Excellent User Experience

39% Confessed That They Knowingly Release Applications with Substandard User Experiences

BUILD

TEST

40% of App Teams Release

47%

Only of Those Who Design the User Experience Have Real Time Visibility

Applications that Fail to Meet User Experience Objectives

47% Are Incapable of Measuring the User Experience

72% of App Owners

First Learn About User Experience Issues Through

User Complaints

OPTIMIZE

?@*# !

26%

Only of App Teams Proactively Look at User Experience Metrics

MONITOR

For more information, read the full report “Treating Customers Like Test Subjects”. See for yourself! Visit Applandia where the digital user experience rules or visit hpe.com/software/apppulsemobile.