PERMANENT POSITION VACANCY (Internal & External)

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As a member of the Health and Support Services team, the REES Outreach ... Strong verbal, written, and telephone communi
PERMANENT POSITION VACANCY (Internal & External) Internal Candidates: Please forward written expressed letter of interest and resume in confidence to: Lori Ferguson, 465 Swift Street, Victoria, BC V8W 1S2, or email to [email protected] by 4:30pm on Sunday, August 27, 2017. External Candidates: Please complete the online Application for Employment form found here: https://coolaid.org/join-us/employment/job-application/ by 4:30pm on Sunday, August 27, 2017. Job Title: REES Outreach and Support (ROS) Worker Vacancy Status: Full-Time

Program: Community Health & Support Services

Work Location: REES Program - Resources , Education, Employment, & Support Start Date: September 2017

End Date: N/A

Hours of Work: 35 hours per week

Work Days: Monday, Tuesday, Wednesday, Thursday, Friday

Shift: Day Start Time: 8:30am

Finish Time: 4:00pm

Hourly Wage Rate: $20.16

Status: Exempt

Benefits: Eligible for 100% employer paid perks! We offer comprehensive extended health and dental plans and cover employee MSP premiums. Employees also enjoy: • 3 weeks paid vacation, prorated annually • Municipal Pension Plan • generous leave benefits • complimentary Employee & Family Assistance Program • frequent training opportunities Job Summary As a member of the Health and Support Services team, the REES Outreach and Support (ROS) Worker will provide a range of individualized supports and services to vulnerable clients including, foremost, advocacy and support related to accessing BC Employment and Income Assistance entitlements. Additional supports include assistance to navigate other health, social service and legal systems, basic case management and/or crisis management, harm reduction, recovery planning, problemsolving, and information and access to community resources to assist people to improve their current health and social wellbeing. The ROS Worker will work closely with Health and Support Services staff to ensure responsive, timely, and effective support to clients, and will work collaboratively with all Cool Aid programs, community partners and service providers to ensure service linkages, integration, and continuity of care. Education and Experience Degree or diploma in a related human services field and a minimum of two (2) years of recent, related work experience including working with individuals facing mental health and substance use challenges, homelessness, poverty and/or other barriers; a minimum of one year of service planning experience; or an equivalent combination of education, training, and experience. Personal and/or familial exposure to mental health and/or addictions would be considered advantageous. Candidates require a Class 5 driver’s licence and reliable vehicle. Required to complete the Ministry of Public Safety and Solicitor General Criminal Record Check prior to commencement of employment. Skills & Abilities: • Ability to successfully engage and work collaboratively with at-risk clients to support their individual needs. • Progressive understanding of persistent mental illness, substance use, poverty and homelessness and how these issues impact overall health, wellbeing, and quality of life. • Previous experience working with the Ministry of Social Development and Social Innovation, particularly in regard to Persons with Disability (PWD) benefits and other forms of income assistance. • Detailed knowledge of local resources including treatment, housing, income assistance, and supportive resources for persons with complex health needs (mental health, substance use, physical health, including HIV and Hepatitis C). • Ability to manage challenging conversations, demonstrate flexibility in organizing of work and show a high degree of initiative, organization, discernment and resourcefulness. • Demonstrated ability to establish and maintain collaborative working relationships with broad range of service providers. • Demonstrated advocacy, conflict resolution, and crisis management skills. • Excellent ability to deal professionally, effectively, and non-judgmentally with a broad range of personalities, needs, cultures, and abilities. • Ability to analyze problems and develop effective solutions with a client-centered approach. • Knowledge of theory, principles, and practices of recovery, harm reduction, and psychosocial rehabilitation. • Self-motivated with the ability to work independently and with minimal supervision while maintaining an awareness of when to seek out direction, consultation, and support. • Strong verbal, written, and telephone communication skills and computer literacy. Use of various computer applications and databases is required. • Positive and encouraging individual who is mature, flexible, and reliable.