PERMANENT POSITION VACANCY (Internal & External)

Engage tenants in day-to-day routines, stay in contact, and develop opportunities to help/aid tenant's needs. •. Provide tenants with assistance and basic skill ...
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PERMANENT POSITION VACANCY (Internal & External) Internal Candidates: Please forward letter of interest and resume in confidence to: Janie Chandler, 101-749 Pandora Avenue Victoria, BC V8W 1N9, or email to [email protected] by 4:00pm on Wednesday, September 27th, 2017. External Candidates: Please complete the online Application for Employment form found here, and include your resume: https://coolaid.org/join-us/employment/job-application/ by 4:00pm on Wednesday, September 27th, 2017. Job Title: Resident Support Worker

Vacancy Status: Full-Time Permanent

Job Classification: Special Service Worker Union: BCGEU

Collective Agreement: Community Social Services

Program: Residential Services

Work Location: Queens Manor

Start Date: Immediately

End Date: N/A

Hours of Work: 24 hours per week

Days of Work: Saturday, Sunday

Shift: Day Start Time: 7:00am

Finish Time: 7:00pm

Hourly Wage Rate: $19.56 - $21.73 Benefits: Eligible for 100% employer paid perks! We offer comprehensive extended health and dental plans and cover employee MSP premiums. Employees also enjoy: • 3 weeks paid vacation, prorated annually • generous leave benefits • complimentary Employee & Family Assistance Program • frequent training opportunities Job Summary Provides a variety of support services including case management, assessment, life skills development, problem solving, and conflict resolution and crisis intervention. Day-to-day support of the tenants, maintenance, security, and cleaning for the building. Qualifications Diploma in a related human/social service field. At least one (1) year experience working in a related environment, or equivalent combination of education, training, and experience. Must have experience in the community social services sector with demonstrated working knowledge of community support agencies and resources. May require a Class 5 Driver’s License along with a Driver’s Abstract. Required to complete the Ministry of Public Safety and Solicitor General Criminal Record Check prior to commencement of employment. Skills & Abilities: • Current Level I First Aid certificate. • Demonstrated knowledge/familiarity with related resources such as mental health system and related agencies, social assistance system, and addiction support agencies. • Demonstrated suitability to work with disadvantaged adults presenting challenging behaviours in a diverse environment. • Demonstrated ability to work independently. • Demonstrated ability to communicate effectively both verbally and in writing. • Demonstrated physical/mental ability to perform the duties of the job. • Demonstrated ability to work with others collaboratively. • Demonstrated ability to understand and maintain client/worker boundaries • Engage tenants in day-to-day routines, stay in contact, and develop opportunities to help/aid tenant’s needs. • Provide tenants with assistance and basic skill training to maintain as independent and stable living as possible. • Encourage tenants to follow through with plans such as keeping appointments, housekeeping routines, financial and medication administration, leisure/recreational activities, etc. • Encourage tenants to make healthy choices. • Provide support with tenant move-ins and outs, collection of rent, assisting tenants to acquire furniture, advocating for specific needs, etc. • Advocate for tenants needs, make referrals, and collaborate with appropriate resources and community organizations. • Assist tenants with building issues including minor cleaning and/or maintenance and repair work such as replacement of bulbs, plunging toilets, dishes, etc. • Monitor tenants ability to maintain their unit and when required arrange for other support services. • Ensure flow of critical information through various means including documentation, database entries, intakes and shift change to bring forward issues and occurrences that take place on shift. • Work within a multi-disciplinary team contex