PerSonAl Debt 2015 - StepChange

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A look at the lives of half a million people in debt in the UK. Statistics. Yearbook. PerSonAl Debt 2015 ... Credit card
Personal Debt 2015

Statistics Yearbook

A look at the lives of half a million people in debt in the UK

Main findings 2015

Demand for debt advice 549,053 people contacted StepChange Debt Charity for help in 2015. London continues to be the area where people are most likely to be in need of advice. There were over three million visits to the charity’s website, a 97% increase on 2012. What debts do people have?

Who’s seeking advice?

The average unsecured debt of our clients in 2015 was £13,9001. The average number of debts per person was 5.6. Credit cards were the most common unsecured debt.

More than half (57%) of those seeking debt advice in 2015 were employed. But of these, fewer people have full-time jobs, and more people have part-time jobs. More renters need help than ever before. In 2015 over 75% of StepChange Debt Charity clients live in rented accommodation, compared to a little over 50% five years ago.

The proportion of clients we see with arrears on essential household bills continues to grow. More than four in 10 now owe money on items such as council tax, rent and utilities. This is compared to around a quarter in 2011. The data in this Statistics Yearbook is drawn from a StepChange Debt Charity warehouse containing the details of 20.5 million calls and over three million clients. 2015 figures are based on the 307,043 new clients in this year.

1 Not including arrears on essential household bills. Unless otherwise specified, data is based on the 307,043 new clients debt advised in 2015.

2

More young people are contacting us; 57% of clients are under 40, and 14% are under 25. A growing proportion of clients are single parents, now at close to 20%. This compares to just 7% of UK households. The average income for clients has continued to fall, now annually at under £16,000 (net). The amount clients are left with at the end of the month has also fallen over the last year, now at an average of £55 per month. The biggest cause of falling into debt is an income or employment change. One in five of the charity’s clients in 2015 fell into problem debt due to losing their job. A further 15% fell into problem debt due to a reduced or irregular income. The average income of our clients in 2015 was the lowest it has been in the previous five years.

StepChange Debt Charity research

Demand

Overall demand 3.5 3

Contacts

500,000 400,000

2.5

300,000

2

200,000

1.5

100,000

1

2009

2010

2011

2012

2013

2014 Contacts

Website visits (millions)

600,000

2015 Website visits

Regional demand The highest level of demand comes from London and the north of England, each with over 100 clients per 10,000 local population.

Clients per 10,000 population in 2015 25-50 75-100

50-75 100-125

2015 Rank 12 42

Rank 11 2015 44 Rank 2 2015 112

Rank 3 2015 100 2015 Rank 4 100 Rank 10 2015 58 2015 Rank 5 95 2015 Rank 6 91

Rank 9 2015 73 Rank 1 2015 114

2015 Rank 7 86 Rank 8 2015 77

Statistics Yearbook: Personal Debt 2015

3

Unsecured debts

Unsecured debts

£1,937 £1,308

£8,637

CATALOGUE

34.7%

PERSONAL LOAN

PAYDAY LOAN

42.6%

15.7%

£1,725

£1,063 OVERDRAFT

STORE CARD

55.1%

% of clients with each type of debt

CREDIT CARD

£8,403

12.5%

UNSECURED DEBT TYPE

PAYDAY LOAN HOME CREDIT

15.7% 9.1%

65.7%

£1,424

AVER AGE DEBT AMOUNT

Average total unsecured debt

Unsecured debt over time

£20,000 £15,000 £10,000

2011

4

2012

2013

2014

2015

StepChange Debt Charity research

Household bills

Arrears on essential household bills over time 40%

35%

30%

20%

Proportion of clients with arrears

25%

15%

10%

5%

0%

COUNCIL TAX

ELECTRICITY

Based on clients with this type of expenditure only

Statistics Yearbook: Personal Debt 2015

GAS

MORTGAGE

RENT

2011

TV LICENCE

2012

2013

WATER

2014

2015

5

Arrears on essential household bills

avERAGE arrears amount

MORTGAGE

£2,966

RENT

COUNCIL TAX

£922

£961

Essential

Household

Bills

WATER

£704

ELECTRICITY

£638

TV LICENCE

GAS

£78

£539

Average arrears on essential household bills

Proportion of clients with arrears

60% 50% 40% 30% 20% 10%

2011

6

2012

2013

2014

2015

StepChange Debt Charity research

What do those in debt look like?

2011 2012 2013 2014 2015

Retired

Self employed

Student

2011 2012 2013 2014 2015

2011 2012 2013 2014 2015

Looking after the family

2011 2012 2013 2014 2015

Full time carer

2011 2012 2013 2014 2015

Employed part time

2011 2012 2013 2014 2015

Employed full time

2011 2012 2013 2014 2015

Employment status

Unemployed

Proportion of clients

30% 25% 20% 15% 10%

2011 2012 2013 2014 2015

5%

Housing

Proportion of clients

70% 60% 50% 40% 30% 20%

2011

2012

2013

2014

2015 Homeowners

Renters

Income and surplus £70

£17,100

£60

£16,900

£50

£16,800 £16,700

£40

£16,600

£30

£16,500

£20

£16,400

Monthly surplus

Annual (net) income

£17,000

£10

£16,300

£0

£16,200

2011

2012

2013

2014 Annual (net) income

Statistics Yearbook: Personal Debt 2015

2015 Monthly surplus

7

Age

40%

Proportion of clients

35% 30% 25% 20% 15% 10% 5%

2011

2012

2013

2014 Under 25

2015 25-39

40-59

60 and over

Family composition 80%

Proportion of clients

70% 60% 50% 40% 30% 20% 10%

25.9%

15.6%

19.6%

38.8%

Couples with children

Couples without children

Single with children

Single without children

(23% UK Av.)

(36% UK Av.)

(7% UK Av.)

(34% UK Av.)

UK Average

Source: ONS Families and Households, 2015

Editor: Henry Hall For data tables, including additional raw data, visit the StepChange Debt Charity website here For help and advice with problem debts call (Freephone) 0800 138 1111 Monday to Friday 8am to 8pm and Saturday 8am to 4pm, or use our online debt advice tool, Debt Remedy. Email: [email protected] | Web: www.stepchange.org | Twitter: @stepchange

© 2016 Foundation for Credit Counselling, Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland.

A registered charity no.1016630 and SC046263. Authorised and regulated by the Financial Conduct Authority