Planet IPE - IPE Global Limited

JANUARY 2017

Planet IPE YEAR BOOK

CELEBRATING YEARS

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MAKING DEVELOPMENT A GROUND REALITY

In This

ISSUE... O5

MD Speaks

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Recap 2016

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IPE Global

Ashwajit Singh, Managing Director IPE Global welcomes all to 2017

Navigating through the challenges and a summary of the achievements

Our Key Leaders

Messages from the management

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Our Global Presence

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Our National Presence

A snapshot of our London, Ethiopia, Kenya and Bangladesh offices

A pictorial representation of our branch and project offices

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Healthy Living

Tips from IPEans for a healthier lifestyle

Travel Diary

Leaving behind our footprints. Extracts from the IPEan travelogues.

Media Presence

News highlights of the international, national and regional coverages

The Year That Was

A picturesque recap of the Year 2016

Editorial Board

Our team behind the scenes

Our Sector and Practice Area Experts

Messages from our technical experts

Planet IPE Yearbook Edition

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IMPACTING LIVES GLOBALLY EDITORIAL Team Corporate Communication & Quality Assurance Welcome to 2017. For a lot of us, a start of New Year is a time that marks the beginning of changes we plan to make in the days to come. This is going to be our best year yet. We have just welcomed 2017 with the news that our corporate identity i.e. the IPE Global logo, is now a registered trademark. A great start to New Year already! In the coming months, we aim to give wings to the rising aspirations in all the key strategic aspects of our work, the internal processes, governance arrangements, and knowledge management including the decisions we make and the outputs we deliver to impact lives, globally. 4

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Whether we are making positive impacts in the communities through our projects or governing our company in a way that makes every IPEan proud, we care. We are excited to share our progress, not only in these communities but throughout our company. We present Planet IPE Yearbook, the first in its series, reflecting on 2016 and highlighting our accomplishments. This Yearbook is the voice of every IPEan and brings together our colleagues from across global locations as a big IPE Global family. We wholeheartedly acknowledge the contributions of our colleagues - from different business areas, technical disciplines and geographic locations, to develop the very first edition of Planet IPE Yearbook. To quote Hellen Keller, “Alone we can do so little, together we can do so much”. Happy Reading!

MD SPEAKS Welcome to 2017

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very New Year feels the same; every past year looks different. At the cusp of the New Year, standing between the reality of 2016 and the promise of 2017, is an opportunity to reflect and plan. At times, we are so overcome by the demands of ‘doing’ that reflection and planning seem to be luxuries for another day, another person. Yet, it is a fact that most successful people attribute their success to this daily discipline. IPE Global Limited (IPE Global) is proud of the fact that it has some of the best urban planners, economic planners and social planners in the world today. And together all of us are doing a great job of making development a ground reality. But here are two additional designations we all need to have - ‘LifePlanner’ and ‘Everyday-Planner’. We need to prioritise the larger goals of our life - including family, work and spirituality - and then plan each day, working towards these goals. As Jim Rohn said - ‘either your lead the day, or the day leads you.’ Ditto with life. Devote at least 15 mins a day to daily planning and review apart from annual and life plans. All these will make a marked difference in your productivity and your team’s success.

Ashwajit Singh Managing Director IPE GLOBAL

I can look back with pride and enumerate our accomplishments since the time of IPE Global’s existence. We have demystified sustainability into a discipline capable of delivering solutions, with a passion for heralding change through our work. Our projects in areas of Health, Nutrition & WASH, Urban & Infrastructure Development, IT & eGovernance, Education & Skills Development and Environment & Climate Change have transformed the lives of over 300 million people across the globe. We have implemented more than 800 projects in over 100 countries, addressing some of the most complex socio-economic issues. With inroads into new geographical terrains and landmark collaborations with clients- this has been a good year. I say good, because no matter what the situation we face as a business, the positivity, dedication and focus showcased by each one of us, is what makes this company special. We are fussy about who we employ and it shows! This for me, is the essence of what contributes to our achievements and IPE Global’s rise as a powerhouse of growth & ideas! Let us, together, as one big family, welcome 2017 and continue to work for an equitable and sustainable world. It is all of you, who I thank, for supporting this journey. Wish you a very Happy New Year! Planet IPE Yearbook Edition

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ABOUT US

PROVIDING INNOVATIVE SOLUTIONS ADDRESSING GLOBAL DEVELOPMENT CHALLENGES

BECOMING A POWERHOUSE OF IDEAS FOR A MORE INCLUSIVE, SUSTAINABLE & EQUITABLE WORLD

IPE Global is an international development consultancy group providing expert technical assistance in developing countries. The group partners with multilateral and bilateral agencies, governments, corporates and not-forprofit entities in anchoring development agenda for equitable development and sustainable growth.

Headquartered in India with four international offices in United Kingdom, Kenya, Ethiopia and Bangladesh, the group offers a range of integrated, innovative and high quality consulting services across several sectors and practices. With uncompromising focus on delivering positive impacts, we help international development sector clients address the challenges of complex socioeconomic issues.

We draw our unparalleled management and consulting capabilities from our offices around the world. Each of our group company operates independently - Triple Line Consulting Limited (a UK based subsidiary), IPE Global (Africa) Limited (an Africa based subsidiary), Imperia Health Private Limited (a hospital management company) and IPE Global Centre for Knowledge and Development (a Section 8 company focusing on research and development consultancy).

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2016

NAVIGATING THROUGH THE CHALLENGES TO ACHIEVE GREATER HEIGHTS

NEW OFFICES Initiated projects in Behrampur, Chhattisgarh, Naya Raipur, Jaipur and Sundernagar and internationally in Mongolia.

NEW ADDITIONS IN THE FAMILY Hired over 400+ new staff members across our global o p e r a t i o n s representing a diverse culture with more than 10 nationalities.

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NEW PROJECTS NEW CLIENTS 65+ new projects were won this year for landmark contributions in the development sector. Inroads in new geographical territories and new clients such as SDC, Ministry for Foreign Affairs in Finland & World Resources Institute. IN THE NEWS International and national coverage in close to 80 publications & online portals such as The Huffington Post, Somaliland Press, The Hindu, The Pioneer, Perspective Africa, Financial Chronicle, Business Standard (TI), India Today, The Asian Age, etc.

AWARDS WON and Urban Transformation • The prestigious ICAI Award (AMRUT) during 2015-16. 2015 under the CA Business Leader- CA Global Achiever Paddy category which was held • Recognition: Procurement Automation on 16th January, 2016, System under OMEGA was Jawaharlal Nehru Stadium, selected by NITI Aayog as a New Delhi was awarded to Best Practice. Ashwajit Singh. The award was an acknowledgement of his hard work, dedication • 2015 Better Performing Project Award: ADB and accomplishments in supported Infrastructure the field of development. Development Investment Kumaramanglam Birla was Program for Tourism in the chairman of the jury who Himachal Pradesh won the judged all the nominees and 2015 Better Performing recognised Ashwajit Singh Project Award by the for his achievements. Department of Economic Affairs, Ministry of Finance, • Certificate of Recognition: Government of India & Our projects in Chhattisgarh Asian Development Bank. and Bihar (where we are working as the Project Development and • Gold SABRE Award: The Call to Action Integrated Management Consultant Newsroom set up for the (PDMC) and Urban Technical Summit (August 2015) by us Assistance Support Team and Edelman India won the (UTAST) respectively) won Gold SABRE Award in the an award from the Central Associations category. Government for promoting urban reforms under Atal Mission for Rejuvenation


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Himanshu Sikka Chief Strategy & Diversification Officer

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016 was a busy year, a year which demanded that we must rethink globalisation, and yet a year where global political economy impacted international and local businesses alike. What it meant for IPE Global was to remain agile, adapt our corporate strategy, and ascertain our direction matching the winds of change.

As we enter 2017, there will be new challenges testing our commitment to development agenda like never before, which will require joint and collaborative efforts cutting across offices and business units. Horizon is changing, our sails must be up as the waters rustles under our bows.

Rattan Chhabra Chief Finance Officer

Our Key

LEADERS Sunil Mitra Chairman

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or close to two decades, IPE Global has built impeccable credentials in the social development management space initially in India and progressively, among developing economies in the world. Continuous innovation for rapid social transformation has been our guiding force driven by a consistent passion for excellence among our employees. Year 2016 has been an enriching experience. We worked towards strengthening our partnerships with multilateral and bilateral development agencies, governments, corporates, philanthropic, civil society and not-for-profit organisations, to firmly anchor the development agenda in tackling complex, socio-economic issues. With increasing portfolios in Africa and South Asia, a strong gain in the year has been our acceptance as global players among leading development consultancy firms. We see the transformation around us as promising opportunities. Our goal is to be an unstoppable company that creates significant value for our shareholders, stakeholders, and the global economy by creating a more sustainable, inclusive and equitable world. 10

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M. K. Padma Kumar Chief Operating Officer

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ith the closing of the year 2016, I look back upon my journey of the last nine years in IPE Global with pride. I started with a staff strength of around 50 which has now grown to more than 800 persons, with a turnover growth of about fourteen times the original. We now have a strong global presence through our subsidiaries and branches in overseas geographies. It feels great to be a part of this exceptional growth story. Our endeavour is to ensure financial discipline, statutory compliances, risk and contract management, timely and quality information to relevant users to support business and decision making both at Management and Board level.

eam IPE Global remained focused on delivering projects befitting our culture of offering the best value for money to our clients. The New Year 2017 will bring its own set of successes and challenges but our course is clear. We need to focus intently on delivering our best and providing the most comprehensive solutions in the industry and re-affirming the brand of IPE Global as a powerhouse of growth. It’s important for us to use our time astutely and move forward as decisively as we can. That will only be possible with your continued hard work. While we’ve successfully separated our sectors & practice areas operationally, we need to continue to work as a team in order to create efficacious bids for global projects. Thus, it is my request to all IPEans to evaluate not only what is best for our specific departments, but also the potential impact on other parts and on the group company as a whole. The year ahead will bring it’s own challenges but I am sure we can realise our ambitions. My priority remains to conquer a challenge that calls forth the best in our team and brings them together around a shared sense of purpose, to not only deliver our growth projections but also make the workplace one of the best in the industry.

In the coming years, we expect IPE Global to continue to achieve greater heights. We as support function, besides our existing responsibilities would be focusing on reliable and robust management information system with strong internal controls. We feel that the quality management information system is key to monitor and evaluate the progress of the business units and take corrective action on real time basis. I take this opportunity to thank all my team members and hope they continue to work with similar dedication and hard work; and help implement the best financial strategy in a way that will allow IPE Global to achieve continued sustainable growth in coming years.

Abdul Rahim Chief Knowledge Officer

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he hallmark of IPE Global projects during 2016 continued to be innovation, excellence and learning - ably aided by knowledge

management. Each of our employees are mines of information with tonnes of experience - yet always asking the question - ‘How can we do this better?’

In the coming year, we hope to up the ante on action research, policy papers and implicit knowledge management making IPE Global’s experience and learning over the last 18 years available to a larger audience. I am sure IPE Global will continue its leadership role in knowledgeably translating the vision of development to reality on the ground!


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OUR TEAM Central Business Development and Corporate Unit

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ur team is an internal support service managing resources for the achievement of IPE Global’s strategies, ensuring compliance with procedures, improving outcomes and leading on select business opportunities. We also provide an administrative and coordinating service for the organisation. In the past year, we have continued to leverage resources to generate superior performance. The corporate unit has also increased the provision of strategic oversight and support to the sector wise BD teams. We are in an exciting and dynamic phase of the year. To keep pace, we will continue to boost our strategic thinking and evolve existing corporate strategies to become strategically competitive. Corporate strategy includes the commitments, decisions and actions required by us to achieve strategic competitiveness and earn above average returns. We will also continue to strengthen the integration of developing business proposals with the sector teams and enhance the provision of support services for the overall advancement of IPE Global. Our overall aim is to contribute to the efficiency and profitability to the organisation.

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n every business, in every industry, management matters… and IPE Global management is doing all the “things right” and leadership is doing “right things”. In this ever-changing and challenging corporate world, the most powerful and enduring brands are built from the heart. They are real and sustainable and so is IPE Global. It has been an enriching experience working here. In the past year, management has strengthened the financial planning and management activities including budgeting, forecasting and periodical departmental review. We will continue strengthening the same; with a focus on enhancing strategic planning and risk analysis to help IPE Global meet global corporate standards.

-Sanjay Aggarwal

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n the last few years we have been competing with the consulting giants and have been successful in not only giving them a fight, but also winning over them. This sums up where IPE Global stands today. The best thing about our organisation is that we never give up, we learn from our experiences and keep moving forward to achieve the heights of success. The last 3 years for me has been an incredible journey, and I am looking forward to contribute in all possible ways to IPE Global’s success in the years to come.

-Peeyush Chaturvedi


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Our Global

PRESENCE

GROUP COMPANIES

Triple Line Consulting Limited (IPE Triple Line) is a UK based international development consulting company which supports the strengthening of environmentally sustainable, social and economic development for the public, private and voluntary sectors.

IPE Global (Africa) Limited is a wholly owned subsidiary of IPE Global Limited. Established to build indigenous local expertise of African nationals in the development sector to meet the needs and priorities of national and sub-national governments in Africa. It has its regional office in Nairobi (Kenya) and branch office in Addis Ababa (Ethiopia).

Imperia Health Private Limited, (an IPE Global venture) is a hospital management company. Founded by some of the most distinguished medical professionals of India, Imperia Health offers an array of integrated management services.

IPE Global Centre for Knowledge and Development (IPE CKD) embeds, captures, analyses, consolidates and disseminates developmental approaches, experiences and learnings from across the developing world from varied sectors and practices. IPE Global group recognises knowledge as its most valuable strategic resource. 14

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OUR TEAM IPE Triple Line (London Office)

David Smith Executive Director

C Mathis Primdal Director & Chief Operating Officer

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016 was a year of consolidation for IPE Global’s UK operations. Integrating IPE Triple Line into the wider Group was a key priority and imperative to enhancing our client offering. As an organisation we are committed to delivering the best possible service and optimum value to our clients. In 2016, we worked tirelessly across four continents on 61 projects in 31 countries – always with one goal in mind: delivering results where they matter most. During the past year we are delighted to have added development partners such as EBRD, SDC, DANIDA and FORMIN to our client portfolio. With long-term clients such as the U.K. Department of International Development (DFID), we have continued to help eradicate poverty and meet the sustainable development goals with offerings spanning both advisory services and technical assistance.

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As a people centric organisation, we constantly invest in enhancing our competencies. In 2016, this was especially true of our Urban Development & Infrastructure practice. Accordingly, IPE Global provides strategic thought leadership on urbanisation as well as investment into infrastructure service delivery. Likewise we continue to provide thought leadership with regard to the provision of Monitoring & Evaluation services as well as Grant & Fund Management. Our accomplishments in 2016 are a tribute to the commitment and professionalism of our people. It is their dedication, excellence and passion that underpin current and future success, and so we remain committed to being a distinctive home for them to build their careers and to work on creating conditions that stimulate equitable and sustainable economic growth in developing countries.

ross learning is the key for advancing women empowerment and going forward we will continue to put our focus on gender parity. Partner organisations need to be clear on service provision and that it has been a long journey but women are now taking up leadership roles- for example the head of BBC is a woman- for the first time in history. The market place is a very important space for sharing ideas for both for men and women, and having innovation cells is also a good idea in this respect. Technology adaption is crucial so that women are able to add value to their produce such as milk. Governments are generally responsible and responsive about policies, but implementation is often the challenge and this is where intervention needs to happen. Blurring the division of labor between men and women is thus crucial in both the private and public realms for empowerment to happen. The rise of women in academia and other fields should be celebrated and used to sensitise men too.

Lydia Richardson Director

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ross cutting thematic learning adds to a healthier cooperation and knowledge building throughout the organization. There is also a lot of benefit to business networking as a valuable way to expand knowledge, attain learnings on successful initiatives, gain new clients and spread information about our own business. Networking also leads to increased visibility and help build our reputation as a reliable, knowledgeable solutions provider and subsequently more leads and referrals. Ultimately, an increased network with partners will result in them seeking our inputs in conferences, events, etc. and help position us as thought leaders and dependable consultants. Planet IPE Yearbook Edition

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OUR TEAM OUR AFRICA PRESENCE

Jamie Simpson Executive Director

Sunil Verma Country Head

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am happy to begin my association with IPE Global with the start of the year 2017. Synergy of ideas and integration of the skills of our colleagues across all borders will be a priority for me to bring to the board. It’s only when we come together as a group, that we accomplish wonders. My ambition is to strengthen our brand as force to be reckoned with. Together, let’s build a stronger relationship with the donor community, the Governments and work towards building new markets especially across Africa and strengthen the skills and leadership within IPE Global. Our drive, coupled with the right strategic direction for our sectors and practice areas, will help propel IPE Global across the spectrum globally.

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IPE Global (Ethiopia Office)

he Ethiopia office began its journey in 2016 with a resolve to embark on new territories - developing new clientele and stepping into new domains. Mid way through the year we expanded the team from four to ten. With fresh efforts pouring in, we won our first DFID contract to work on health of adolescent girls; won repeat assignments from UN in education, social protection and nutrition; and have been

awarded the first assignment with the European Union on climate change. Some of these are pioneering work in Africa for IPE Global! This is just the beginning for the young team in Ethiopia – they have set high goals and have what it takes to get there. They have worked on improving their networks, partnerships and capacities to deliver better. And they have made me proud!

Programme Highlight

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overnment of Ethiopia (GoE) is developing a new programme to support adolescent girls, aged 11-14 years old, to engage in a safe space programme that will equip these girls with personal, social, health, safety, education and financial outcomes - building their confidence, agency, skills and knowledge as they progress through adolescence. The Federal Ministry of Health (FMoH) has been leading the development of the programme to date, together with support from Girl Effect Ethiopia, a programme team of the UK’s Department for International Development (DFID) in Ethiopia. IPE Global (Lead Firm) along with Pathfinder International Ethiopia is implementing the pilot phase of the Ethiopia Safe Space Programme.

-Nishu Chaudhry


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OUR TEAM IPE Africa (Kenya Office)

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Sidhartha Patnaik Country Head

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PE Africa was set up in 2011 with the objective of expanding IPE Global’s mission of helping underdeveloped and developing regions to grow into a stable socio-economic order. It constitutes a strong team of committed persons from Asia, Europe and Africa, who draw on successful models and approaches from India and other emerging countries from South East Asia to achieve its objective. The business strategy of the Africa operations is based on the premise that emerging countries like India offer cost-effective innovative approaches to ‘fast track’ development, which are preferred by local governments and international funding agencies, rather than traditional western approaches, which in some cases demand high technical skills and a huge capital investment. IPE Africa, by transferring knowledge and strategies from other IPE Global projects, has successfully implemented national level projects such as accreditation process of health care facilities in Kenya, design of solid and liquid 20

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waste management in Somaliland, design of Ethiopia social accountability programme, budget analysis and expenditure tracking of national and county level sector programmes in Kenya and Lesotho, and many more projects. After five years of its operation, IPE Africa has established its strong presence in most of the least developed countries in Sub-Saharan Africa, including Ethiopia, DRC, Somalia, Tanzania, Rwanda, and Lesotho. We have earned trust and confidence of donors and partners in terms of its commitment to the values of integrity and excellence. Today, IPE Africa, with its growing portfolio of work, a highly skilled technical team and sound business strategy is on the verge of a self-sustainable organisation with its rising turnover. IPE Africa is working relentlessly to realise its vision to be the leading South Development Consulting agency in the SubSaharan Africa by 2025.

y work, my world centres on Africa and I am deeply proud of the work we are engaged with here. Our programmes are comprehensive and operate in complex environments with long term outcomes; and a positive impact on beneficiaries. In the coming year, we will aim to strengthen the IPE Africa brand and achieve results and hopefully the attribution claim.

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e continue to stand for working towards affordable housing for all in urban areas, towns and cities. Our project in Rwanda of affordable housing is a prime example of our contribution to removing barriers to opportunity and health for people in informal settlements.

-Daisy Ondimu

-Eunice Khaguli

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ne of the things I like about my job is the diversity of assignments in different contexts and sectors which provides me with the opportunity to enhance my knowledge and skillsets and exposes me to different cultures and ways of working and thinking. The other positive thing is the difference the assignments make in improving the lives of the target beneficiaries (Individuals, communities and countries at large).

-Antony Wahome Planet IPE Yearbook Edition

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OUR TEAM IPE Global (Bangladesh Office)

KEY FOCUS AREAS

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ear 2016 was very decisive for IPE Global in Bangladesh with all the existing Projects reaching its pinnacle. The journey so far had been exciting and productive with our efforts being appreciated by the Client and the donor agencies at respective levels. The diversity of Projects ranging from Tourism infrastructure to Sewerage Master Plan, from GoB-Loan Project to ADB-TA Project has proven that IPE Global has been able to deliver at all possible platforms. This had provided us with the encouragement to think bigger and better regarding our business enterprise in Bangladesh. With a series of multi-disciplinary Projects in the pipeline, 2017 looks promising and brighter even more.

-Ranabir Dey

genuinely love working @IPE Global. I have been working here since the past 12 years. I have experienced utmost joy, tears amidst many challenges. I have also experienced some very beautiful moments here that will stay forever etched in my memory. My actual journey started when I took the charge of urban department in 2012. We initially started with a core team of 3 people in Delhi, winning more than 60 projects. I am proud to say that now we have a core team of 50 approximately with more than 200+ projects in our kitty. I feel blessed with a young, very talented, sincere, hardworking and a dedicated team that personally motivates me to work with them. This is just the beginning….I am sure that we have many more milestones to achieve…and not too far in future.

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Urban planning and re-development, smart cities and city planning

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Solid waste management

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Septage management

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Urban reforms, including property tax, municipal accounting and financial management reforms

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Institutional strengthening and governance

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Municipal-level legislative reforms

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Local economic development

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Urban livelihoods

-Anil Bansal

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“INDIVIDUAL COMMITMENT TO A GROUP EFFORT

THAT IS WHAT MAKES A TEAM WORK ...A COMPANY WORK, CIVILISATION WORK” - VINCE LOMBARDI

TURN THE PAGE TO READ MORE ABOUT OUR OTHER GROUP COMPANIES 24

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OUR TEAM IPE Centre for Knowledge and Development (IPE CKD)

Thinking Allowed

T Amit Kaushik Director

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he year 2016 marked the beginning of IPE CKD’s journey towards creating a niche for itself in the area of research, knowledge management and documentation. Despite being on a tenderfoot, we did achieve some remarkable milestones for it to stand in good stead in the coming days. Our recently launched website www.ipeckd.com has features that allows it to become a single knowledge source on a plethora of development issues. IPE Scholar allows stakeholders to access information under one umbrella and encourages contributions on a wide range of development topics. The site also hosts exclusive knowledge pieces, project notes and communication materials which are useful in circulating our work to a wide range of stakeholders, documented by our team. We also collaborated on research reports for clients such as PHD Chambers and Confederation of Indian Industry. Our successfully launched “Thinking 26

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Allowed” Initiative with its three main series of Kurukshetra, Ekalavya and Bioscope- also brought out some interesting opinions on new development schemes in India and climate change. Currently we are working on two projects – “Documentation of C4D interventions for Routine Immunisation” for UNICEF in partnership with our Health team and “The Knowledge Portal of Ministry of New and Renewable Energy (MNRE)” for DFID in partnership with our IT and eGovernance team. The first project seeks to document Social and Behavior Change Communication interventions across 13 states of the country, while the latter focuses on creating a well-informed knowledge portal including a market place for the MNRE. It’s just a beginning for IPE CKD! In 2017, we are ambitious and hopeful to successfully complete our current assignments, get involved in new projects and establish expertise in the field of research, communication and knowledge management!

he Thinking Allowed initiative by IPE CKD hopes to encourage knowledge sharing within the organisation by means of expert lectures, round table and panel discussions, etc., on developmental issues relevant to the current policy environment. It will help all of us think beyond and will push us into a space of collaborative thinking and collective learning.

-Daljeet Kaur

Knowledge Learning

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n emerging ideology in the social development sector is that the ‘poor’, must rise to the challenge of working for their own upliftment. An example of this was encountered on our visit to Odisha where the DFID funded WASH Programme had been implemented from 2015 onwards. This experience in Odisha brought about the realisation that brick & mortar and providing facilities, is not enough to bring about change in habits. The requisite change begins from within, from understanding the problem and willingness to accept the solution. As we embark on the journey towards development, it is imperative to focus on all kinds of change agents; including you and me.


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OUR TEAM IMPERIA HEALTH PRIVATE LIMITED

About Relihealth

W Soumitra Ghosh Adviser

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ear 2016 was a year of innovations. Team Imperia conceived one of the most unique patient care services, launched the brand Relihealth to facilitate truly value added medical travel based on accurate medical advices. More than 100 international medical travelers have been benefitted and numbers are increasing. Advisory services managed the rural hospital project and launched the services for rural masses near Hisar at village Bagla, in the state of Haryana, India, a project sponsored by Minda group of Industries and inaugurated by Chief Minister of Haryana. Come 2017, brings new hopes for starting yet another hospital at village Mirzamurad near Varanasi, Uttar Pradesh, India, sponsored by IMR Ltd (UK) and we continue to support international patients with best and cost effective medical and value added services.

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IMPERIA HEALTH SERVICES • •

Healthcare management services Recruiting services

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Transaction advisory

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Marketing, branding and media management

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Feasibility studies

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Equipping services

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Planning & consultancy services

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Performance improvement solutions

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Corporate relation

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Quality & accreditation

e are a patient-centric organisation founded by the top doctors in India with a combined experience of over 150 years in healthcare. We provide reliable, credible and detailed information on our pool of over 3,000 doctors and over 350 hospitals spread across 16 major cities in every super specialty discipline. Relihealth is a venture of IPE Global, one of the leading health and development sector consulting firms globally working for clients such as USAID, WHO, UNICEF, DFID, National Governments of several countries including India, Kenya, Ethiopia, Tanzania, South Sudan, Democratic Republic of Congo, Ghana, Afghanistan, Iraq, Uzbekistan, Bangladesh, Myanmar, Sri Lanka, etc. Being supported by the most reputed and top specialist doctors in the world, we have strong roots to serve our clients with utmost professionalism and the highest standards of ethics. We are committed to assisting, organising and empowering medical value travellers and ensuring that all clients are reliably supported at every step of their journey.

We, after rigorous analysis, discussions and sharing of ideas, have created this platform to provide the most transparent information about various medical institutions and their service offerings, information on hospital accreditations and awarded doctors, booking of appointments with the desired hospitals and doctors, information about various diseases, their symptoms, right treatments, related procedures and much more. We also provide packages for cosmetic surgeries, dental surgeries, de-addiction therapies, ayurvedic, homeopathic and other rejuvenating therapies, spiritual healing, etc. Besides, we are the one stop solution for all travel related requirements like international and domestic travel, lodging, interpreter services, food preferences, pastoral services, SIM card, foreign exchange services, sightseeing, shopping. We wish to be known as a reliable and trusted friend of all our clients and represent ourselves as the most ethical, caring and transparent medical value travel partner.

We offer a list of services to meet the needs of our clients and also support other stakeholders like referring doctors, corporates, NRI communities, insurance companies and licensees in organising medical care solutions and opportunities to grow.


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Our National

PRESENCE Raipur Kullu

Shimla

Kolkata

Bhopal

Lucknow

Patna

Jaipur Bhubaneshwar

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WHY IPE GLOBAL

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hat differentiates us is our collaborative approach to work, with the governments and development agencies. Together with the culmination of best practices, we bring with us a rare mix of international and regional expertise – from different business areas, specialised disciplines and geographic locations to bring superior technical capability, disciplined project management, and quality in all our work.

Our Sector & Practice Area

EXPERTS

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Education and Skills Development

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Social and Economic Empowerment

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Urban Development and Infrastructure Engineering

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Health, Nutrition and Water, Sanitation and Hygeine

Monitoring, Evaluation and Learning Economic and Public Financial Management

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IT and eGovernance

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Private Sector Development

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Governance

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Grant and Fund Management

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Tourism, Heritage and Conservation

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Environment and Climate Change

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Forest Governance

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Agricultural Development

A trusted partner to our clients, we draw together a team of economists, chartered accountants, sociologists, public sector experts, educationists, planners, architects, environmentalists, scientists, project managers and programme managers — all dedicated to finding clear solutions to complex socioeconomic issues. With over 800 full time professional staff and over 1000 empanelled consultants working on various projects spread across the globe, in different locations, we have, over the last 18 years, successfully implemented more than 800 projects in over 100 countries across 5 major continents. Today, we have a proven track record of not only successfully delivering high quality solutions much beyond the expectations of our clients but also have developed path breaking strategies. What distinguishes our service delivery is the ability to continually strengthen our business areas to make sure we understand our clients’ needs and develop smart, innovative and cost-effective solutions to meet those needs. We are ISO 9001:2015 and ISO 27001:2013 certified company. We are committed to meet and exceed the expectations of our clients’ by delivering value-for-money services that lead to twin objectives of economic growth and social equity through continual improvement of our quality management systems. Our Software Development Unit, based out of Kolkata (West Bengal, India), has been appraised at Level 3 of Capability Maturity Model Integration (CMMI®) for Development (Appraisal No. 24912). The CMMI® mark is a proof of our commitment to develop great products and deliver great services. The CMMI® mark identifies that our standard processes that are structured, well characterised, understood and established, and are described in standards, procedures, tools, and methods through our Quality Management System. Planet IPE Yearbook Edition

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OUR TEAM Urban Development and Infrastructure Engineering

Anil Bansal Director

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he Urban Development and firm working at all levels in the Government i.e. Central, State Infrastructure Engineering and Local bodies in the urban development sector. This year Department has always been fully has been a year of tremendous growth for us in number of committed to work in the development projects as well adding core strengths in the sector. We have sector and provide specific strategies won several assignments across various sub-sectors. and interventions necessary to make cities better and more livable in The Government of India’s Smart India and others parts of the Globe. Cities Mission is a transformative It’s a challenge and a privilege urban programme of such scale, I am proud of the perseverance my that we have been a part of all the ambition and spirit never seen entire team and for putting in all national missions like Swachch before in the Indian cities - of which the hard work to not only win new Bharat Abhiyaan, Smart Cities, Atal we have been an integral part of assignments, but also implement Mission for Rejuvenation and Urban by working with Government of them to the truth of every detail, thus Transformation (AMRUT), Integrated India, State of Madhya Pradesh enabling us to further strengthen Coastal Zone Management (ICZM), and Bihar. Besides working as our reputation in the urban sector HRIDAY, PMAY, etc. and are working Project Management Consultant and I only hope to surpass these together with the Government of for Jabalpur, we will be starting achievements in the year 2017. India aiming to conjointly facelift the work at Kochi soon. We are the development in entire Urban working as state level Project India. We are the only consultancy Development and Management 34

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Consultant’s (PDMC) for AMRUT in the states of Karnataka, Chhatishgarh and Jammu & Kashmir – providing huge strength to our engineering profile. Our SPUR (Support Programme for Urban Reforms) project in Bihar (where we are working as the PDMC and Urban Technical Assistance Support Team (UTAST) respectively) won an award from the Central Government for promoting urban reforms under AMRUT during 2015-16. Our ADB supported Infrastructure Development Investment Program for Tourism in Himachal Pradesh also won the 2015 Better Performing Project Award by the Department of Economic Affairs, Ministry of Finance, Government of India & Asian Development Bank. The Tourism Master Plan for Chilika Lake, a world bank funded project which we closed this year has been showcased in the “Make in Odisha” conclave and FHRAI (Food Hotel and Restaurant association of India) meets, as one of the most investible projects in the tourism sector of Odisha. In this year we have also emerged as one of the key players in the tourism sector and have formulated models for beach suitability assessments and tourism benchmarks which were well accepted and appreciated by the Government of Karnataka for paving way to enhance tourism in the state. We have also expanded our domain expertise in septage management this year and are currently working towards formulating the first ever fecal sludge management policy for the state of Rajasthan for a project with Bill and Melinda

Gates Foundation. The project has been highly appreciated for its unique spatial planning approach and our team also participated and presented the same in the South Asia Partners meet convened at Senegal in November 2016, giving us an international presence in the sector. Our extensive work in the ICZM project for the Odisha Government has also received immense media coverage as it is for the first time that a shoreline management plan for an entire state’s coast is being formulated in India. We are moving ahead to make Odisha the first disaster resilient state of the nation.

Richard Slater Director

O

ur corporate work in the urban sector has grown in recent years in line with increased donor interest in cities as engines for inclusive and resilient growth. IPE Global provides project design and implementation support for smart cities, urban infrastructure investment and resilience across India and Southeast Asia and more recently expanding operations in East and West Africa. We have a diversified client base with multi-lateral and bi-lateral donors and other global partnership organisations. Our unique expertise in the urban sector is aligned to the realisation of SDG Goal 11 for inclusive, safe, resilient and sustainable cities. Planet IPE Yearbook Edition

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OUR TEAM Health, Nutrition and WASH

Dr. Dinesh Agarwal Director

T

here is an increasing recognition for investing in health systems for ensuring Universal Health Coverage, with an overarching strategy for achieving sustainable development goals in health. The returns on investing in health are impressive as reductions in mortality accounts for nearly 11 percent economic growth in low and middle income countries. Most of these investments are going to come from domestic sources although some amount of external assistance is still needed. In the year 2016, we have maintained our solid credentials in providing techno-managerial support to health systems, for scale up in RMNCH+A, private sector partnerships and addressing determinants of health such as nutrition and WASH through convergence. Going forward, we are well placed to build strong partnerships with a diversified set of stakeholders to achieve dramatic health gains while also addressing inequity in health. 36

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KEY FOCUS AREAS

Project Highlight: 6+ projects won with various clients including UNICEF, Government of Bangladesh, UNFPA, DFID and Mott Macdonald Limited. One of our new assignments includes implementation of Active Case Detection (ACD) Strategy for Visceral Leishmaniasis (VL) and PKDL under the KalaCore Programme for tackling VL. Kala-azar (VL) is endemic in 54 districts scattered across four states of Bihar, Jharkhand, Eastern Uttar Pradesh and West Bengal, India. The project’s objective is to implement Active Case Detection based on house-to-house search for suspected cases. The project will improve access for case diagnosis by organising a diagnostic camp close by. It is expected that this will promote early diagnosis and prompt referral for treatment at nearby health facility. This approach would help in cutting down transmission rate for VL. The ACD activity is currently concentrated in Muzaffarpur and Gopalganj districts in Bihar and Godda in Jharkhand, India.

•

Reproductive, maternal, newborn and child health

•

Communicable (including HIV/AIDS) and non-communicable diseases

•

Nutrition

•

Water, sanitation and hygiene (WASH)

•

Health systems strengthening

•

Public expenditure and budget tracking

Health is our priority

W

e have had an exciting year with a few key project wins that has extended the outreach of our organisation’s work in the health sector and helped position us as a competitive force. In 2017, we hope to continue shaping the public health and development sector business in India.

-Dr. Jose Michael


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OUR TEAM VRIDDHI: Scaling up RMNCH+A Interventions, Supported by USAID

I

Dr. Rajeev Gera Project Director

am excited be a part of IPE Global’s journey in developing sustainable solutions. In the coming year, my aim will be to strengthen expansion, advocacy, branding and communication, outreach and scaling up interventions for the USAID funded projects. My focus will also be on exploring new collaborations and partnerships for funding interventions. I look forward to working with IPE Global team.

-Soumitra Ghosh

2

016 has been an important year for the project VRIDDHI with the achievement of key milestones at the national and state level.

2.8

million pregnant women will benefit through high impact interventions

There has been an increasing engagement with the Government of India and state governments to support development and implementation of policies and guidelines as well as to share project learnings and findings from nationwide supportive supervision to inform decision making.

We have carved out niche areas for support aiming to create a sustainable change. The project team has rolled out a comprehensive strategy to improve quality of care for mothers and newborns at high case-load health facilities in the project areas and also developed implementation models to improve access of services in hilly areas, urban slums and rural areas. As we enter 2017, we plan to consolidate, adapt, demonstrate, partner, and scale up interventions to newer geographies to accelerate reduction of preventable maternal and newborn deaths.

Highlight

P

roject VRIDDHI the flagship project of USAID, provides techno-managerial support to the Ministry of Health and Family Welfare, Government of India and the state governments of Delhi, Haryana, Himachal Pradesh, Jharkhand, Punjab and Uttarakhand to plan, implement and monitor RMNCH+A interventions at scale.

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million lives will be reached through the project influence 38

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2.6

million infants will benefit through evidence based practices

The Project contributes to strengthening health systems in several ways - it trains and mentors service providers, generates and shares evidence to inform decision making, advocates for and supports reorganisation of institutional processes leading to better service delivery, improved access, and increased utilisation of RMNCH+A services nationally and in the USAID focus states of India. Additionally, the National RMNCH+A Unit, an arm of the Project’s technical support team, assists the Ministry of Health and Family Welfare in monitoring and supervising the implementation of the RMNCH+A strategy nationwide, across all 184 High Priority Districts of the country.

-Dr. Gunjan Taneja Planet IPE Yearbook Edition

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USAID supported PAHAL (Partnerships for Affordable Healthcare Access and Longevity project for the Urban Poor)

OUR TEAM 600

100

million estimated urban Indian population by 2031

million plus urban poor face a disproportionate burden of ill health

Catering to the Urban Poor who represent an unfulfilled demand

Harnessing untapped private sector resources and efficiencies

L. M. Singh Project Director

I

ndia’s “Universal Healthcare” goal presents a huge challenge and an equally bigger opportunity to create sustainable solutions through partnerships by harnessing entrepreneurship of private players. The growing start up culture, coupled with rapid technology innovations and internet penetration can have a transformational impact in meeting universal healthcare goals by improving access and reducing cost of quality healthcare services . Increasingly private sector led Inclusive Business Models (IBMs) provide an untapped opportunity for addressing primary health care needs of urban poor in affordable and sustainable ways. This combined with philanthropy from Corporate Social Responsibility (CSR), Donors, etc., can help build sustainable community engagement models which promote patient centric care, better health seeking behaviour, demand side financing, risk sharing and viability gap, thus promoting integrated business models which have a larger social impact and are financially sustainable. 40

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In this context, USAID has partnered with IPE Global to leverage financial and technical resources to bring in greater participation of the private sector and community support towards delivering public health goods. The programme seeks to support health service providers and innovative business models with strategic, financial and technical assistance to address challenges in building sustainable business models which can be scaled. The programme aims to improve access to affordable quality healthcare, including maternal, new born and child health, family planning and tuberculosis, and reduce out of pocket expenditure for the Urban Poor.

T

his programme is uniquely positioned to leverage financial resources and entrepreneurial talent in creating business models that can reach the community and strengthen private sector in delivering a public good.

-Shailesh Kumar Planet IPE Yearbook Edition

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OUR TEAM Creating Innovations for National Health Mission

About NIPI

T Dr. Harish Kumar Director

I

PE Global’s ‘New Born Project’ team with funding support under Norway India Partnership Initiative (NIPI) has been mandated for creating of innovations for the National Health Mission. The project approach is creating, designing and implementing innovations for improving newborn, child and maternal health and then offering the innovation for scale-up by State and National Health Missions. The project team is presently working in the four states of Bihar, Madhya Pradesh, Odisha and Bihar in India. Excellent results have been achieved by the project team this year with scale up of five community and facility based innovations countrywide- Home Based New Born Care Plus (HBNC+), Family Centred Care, Strengthening of Pediatrics Care Services, Special New Born Care Unit Plus (SNCU+) and Regional New Born Care Resource Centres. Our team, in 2017, will be focused on providing technical 42

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support of innovations being scaled countrywide. In addition, a unique work of harmonisation of child health training package for the country wide implementation is on an advance stage of development and the work will be finalised in 2017. Also, the project team has been selected for funding an innovation for implementation in the state of Jammu and Kashmir under Grand Challenges Canada.

Strengthening Pre-Service Nursing Education

he Governments of Norway and India had agreed in 2006 to collaborate towards achieving MDG 4 to reduce child mortality based on commitments made by the two Prime Ministers. The Partnership was based on India’s new ambitious health initiative, the National Health Mission (NHM), and is aimed at facilitating rapid scale-up of quality child health services.

2

016 has been exciting for our team as we saw our various interventions have a strong impact across the selected regions. In the coming year, we will continue dedicatedly on maternal and new-born health and the continuum of care, especially with interventions at point of care with community health workers and home to facility, and capacity building of health personnel.

-Dr. Ashfaq Ahmad Bhat

NIPI is thus focused on providing strategic, catalytic and innovative support to India’s National Health Mission (NHM), by testing scalable innovations for a defined period in the states of Bihar, Odisha, Madhya Pradesh, Rajasthan and Jammu and Kashmir.

Home Based New- Born Care Plus Family Centred Care Dakshata Programme Planet IPE Yearbook Edition

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For a

HEALTHY LIVING CROSS FIT: A FITTING ALTERNATIVE TO YOUR FITNESS

There is really no magic formula to motivate oneself. It’s a matter of finding what suits you best. I started exercising because I wanted to overcome lethargy. I knew that a conventional gym won’t work for me so I decided to try out crossfit. And it stuck. I understand making lifestyle changes is hard but it’s something we all need to work towards.

DIVYA HARIHARAN TEAM SOCIAL AND ECONOMIC EMPOWERMENT

USING TECHNOLOGY TO STAY FIT SUDARSHAN PANDA TEAM CORPORATE RISK AND COMPLIANCE

Let’s not fix fitness goals for that friends party, cousins wedding or official event, let’s just weave in that extra leg work within the same lifestyle. Be it always taking the stairs, taking public transport, not taking a rickshaw for last mile commute etc. Try it for 40 days, it may not give you visible results, but it will help you fight that unwanted fatigue. Let’s do more, with less!

WALKING TO WORK: FILLING GAPS IN YOUR FITNESS REGIME

Endomondo application (app) is great for tracking your fitness, analysing performance and even sync apps with wearables. The app stands apart from the others in its ‘social’ feature by sending and receiving real-time audio pep talks from friends and racing against a friend’s personal best time. One can even share results on social media networks through the app.

Nike+ Running application is an app for serious runners who are looking for that extra motivation to help train for upcoming races. One can accurately track distance and other metrics using the phone’s GPS including time, distance and calories burned. Motivation is also provided through music and an online community. A must have app!

AASHNA BHATIA TEAM CORPORATE COMMUNICATION

THE HEALTHIEST WAYS TO SURVIVE A SEDENTARY JOB GARGEE TEAM URBAN DEVELOPMENT & INFRASTRUCTURE ENGINEERING

A quick fire way to get more active in your work day is to make use of the cupboards in front of your workstation as a standing desk. These cupboards are of appropriate height and proved to be a great platform for keeping my laptop and working on my tasks. This ended up making a huge difference in my daily routine. My back and neck ache reduced to a great extent and my health became better.

I really think having real plants in offices is a good thing for peoples’ wellbeing. I grow lots of different indoor plants at home and occasionally propagate them to give to others. So I sometimes bring new plants into the office. To get to the office, I cycle from Marylebone station, so the easiest way to transport plants is in a ruck sack on my back.

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IPE Global

MISSION GO GREEN DR. RUTH MALLESON TEAM MONITORING, EVALUATION AND LEARNING & ENVIRONMENT AND CLIMATE CHANGE

RUNNING MARATHONS KRITI PANDEY TEAM CORPORATE COMMUNICATION

COUNTING CALORIES DIVYANI DIDDI TEAM IPE CKD

MyFitnessPal application offers an enormous database of foods with an easy interface to log meals and monitor calorie intake. It has a great array of weight loss plans and users can even use it to count daily steps. It offers great motivation with the option of sharing meal plans with buddies and encouraging them for eating within the calorie limit and working out regularly. This application has helped me keep a close tab on my nutrition.

It is important to ensure exclusive breast feeding for 6 months. Exclusive breast feeding means that the baby should be fed only breastmilk as breast milk provides enough water to keep a baby hydrated. The mother can express milk, manually or with the help of breast pumps, which can be kept in a refrigerator for 24 hours and at room temperature for 6 hours. A mother’s determination to continue breastfeeding must be complemented with a supportive work environment.

ENCOURAGE MOTHERS TO CARE & WORK DR. GEETA VERMA TEAM USAID-RMNCH+A


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OUR TEAM Economic and Public Financial Management

E

Social and Economic Empowerment

Raghwesh Ranjan Director

D

uring the last year, our Social and Economic Empowerment practice attained new heights. This was a very successful year with four new wins, each one bringing together innovation, implementation and influencing in varied developmental challenges. We have been able to strengthen our partnership with DFID India through three of four wins that focus on governance reforms, private sector engagement in development sector space and climate change. The final one is an interesting evaluation study for UNICEF on their Community Based Disaster Risk Reduction and Social Safety Programme for school children in Bihar. I sincerely thank my team members for their hard work and expect that together we will soar next year. One of the highlights of the year was winning the project for Infrastructure for Climate Resilient Growth in India (ICRG) in Bihar, Chhattisgarh & Odisha with DFID. The project involves climate proofing of assets built under Mahatma Gandhi 46

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National Rural Employment Guarantee Act (MGNREGA) in 103 blocks across the states of Bihar, Chhattisgarh & Odisha. Strengthening administrative and technical capacity of state institutions, geo-tagging of assets for better planning and durability of rural works with Ministry of Rural Development, Government of India. The programme also aims to improve resilience of rural communities to climatic vulnerabilities.

2

016 has been a year of many firsts for the Social & Economic Empowerment team and I have been privileged to be a part of at least two of them. For the first time through the Infrastructure for Climate Resilient Infrastructure in India (ICRG) programme there is a novel initiative to look at MGNREGA with the climate lens and design assets that stand the whims and vagaries of climate. To ensure this, system strengthening and policy level changes in training & capacity building at the national level are in the offing. An equally exciting project is the evaluation of UNICEF supported Community Based Disaster Risk Reduction and School Safety Programmes in Bihar. For the first time, we are engaging with communities and school children in 6 of the most disaster prone districts of Bihar and conducting a qualitative research on the UNICEF programme to build capacities around disaster risk reduction.

-Sanjay Tripathi

conomic and Public Financial Management (EPFM) practice started as a technical wing to provide required expertise for the organisation’s on-going long-term programmes as well as small value assignments primarily in the domain of public financial management (mainly expenditure side), mid-term review, end of project evaluation, costing framework and value for money. Since 2014-15, EPFM started functioning as a separate business unit. Over the recent period, majority of its work comprised of monitoring and evaluation assignments. The interesting and challenging aspect of work done by us is due to its multi-sectoral nature besides exploring new areas/practices and geographies (like Myanmar and Lesotho). Vision for this unit will be to focus on monitoring, evaluation and learning assignments in the focused sectors and geographies. However, the scope and interest for entering into promising terrains and newer areas is always open to us.

M

KEY FOCUS AREAS •

Commercial taxation, including goods and services tax (GST)

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Revenue mobilisation

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Economic planning

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Integrated financial management systems

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Internal and external audits

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Fiscal decentralisation

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Public procurement reforms

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Performance and results - orientated budgeting

•

Medium term expenditure frameworks (MTEFs), budget and expenditure tracking studies

y association with Economic and Public Financial Management (EPFM) in IPE Global has enriched me as a professional in technical capacity, business development and project management. A brief journey of this unit reflects the all-round development of its members and value addition to the organisation’s portfolio. I, on behalf on my team wish IPE Global a wonderful 2017.

-Promila Bishnoi


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OUR TEAM Education and Skills Development

E

ducation and Skills Development (ESD) Team had quite an eventful 2016. This year ended with the completion of three large scale transformation projects marking a significant improvement in the field of education (i) Capacity Building Support to Government of India’s (GoI) Rashtriya Madhyamik Shiksha Abhiyan (RMSA) (ii) Delivery of a Conditional Secondary School Incentive Programme for Disadvantaged Girls in Odisha (OGIP) and (iii) Direct Technical Assistance (DTA) to Ministry of Tribal Affairs (MoTA) for effective implementation of Umbrella Scheme. While these projects concluded with immense achievements; and drawing up a futuristic way forward plan was a stimulating and a learning experience. The team also bagged a couple of key projects (i) Capacity Building of Ministry of Skill Development and Entrepreneurship (MSDE) and State for designing Mission Mode Programmes and (ii) Review and Research of School Education Sector – in five states in India. We are hopeful of successful implementation of aforementioned, strategically important, programmes and also grabbing new opportunities to improve quality of education and skills development as 2017 takes shape.

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I KEY FOCUS AREAS •

Strategic advisory services and policy analysis

•

Teacher management and development

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Teacher and student attendance monitoring

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Curriculum development

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Educational planning and administration

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Inclusion and equity for marginalised and deprived children

•

Skills development

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Technical and vocational education, and training

t was exciting to witness various project inputs resulting in a drastic transformation. For example, secondary level students in Odisha received scholarship directly in their bank account through Direct Bank Transfer resulting in increased enrolment and attendance (OGIP), a greater buy-in from States and incorporation of modules, and development of frameworks and guidelines to support School Improvement (RMSA-TCA) and supporting the Umbrella Scheme being implemented by MoTA and National Scholarship Portal up and running (DTA-MoTA).

-Shalender Sharma

O

disha Girls’ Incentive Programme (OGIP), a DFID supported multi-year conditional cash scholarship program in Odisha was successfully completed by IPE Global in 2016. The programme focused on improving secondary school enrollment, attendance and completion rates of over ONE MILLION Scheduled Caste (SC) and Scheduled Tribe (ST) students in Odisha, through the provision of conditional cash incentive. Evaluation of the programme showed that it even exceeded the ambitious targets set at the start of the programme. Cash transfers under OGIP led the way in giving wings to young dreams

-Ashish Mukherjee Planet IPE Yearbook Edition

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OUR TEAM OUR TEAM

Information Technology

IT and eGovernance

Praveen Harea Associate Director

2

Debashis Nag Vice President

Y

ear 2016 begun with a steady growth for IT & eGovernance, which took momentum in the middle and now has ended up with cheerful smiles on our face with winning of a few good and strategic projects. IT & eGovernance practice in IPE Global was originated as support service for other sectoral practices and now grown-up as an independent and revenue generating practice. After winning these strategic projects in the area of Tourism, Power/ Renewable Energy, Tribal Affairs, HRMS/eRecruitment, to name few, we are gradually establishing our footprint in the IT & eGovernance market and enhancing our product portfolio. Our IT services are well-supported by CMMI Level 3, ISO 9001:2015, ISO 27001:2013 and PMP certification. We are proud to provide IT services across various national and international clients that helps their businesses radically cut costs and become more efficient, productive, and profitable. All this has been possible because of the dedication & hard work of each and every team member both in the area of developing business 50

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and then delivering these as per the the client expectation. In a comparatively short time serving all the sectors together, IT & eGovernance is becoming the true composite face of IPE Global and we are looking beyond to spread our imprint wider.

KEY FOCUS AREAS •

Smart governance

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Information and communication technology strategy and planning

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e-Governance application development and implementation

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Information technology turnkey solutions

•

m-Governance

016 was quite busy and impactful as our corporate IT team successfully delivered a number of IT facilities to the end user. The major emphasis was on attaining a more secure and robust IT infrastructure with least impact on the current IT services. I am glad to share an overview of the IT facilities which were delivered to our staff in the year gone by: •

Upgradation of internet bandwidth with redundant internet backup link;

•

Migration of all email users on a more secure & robust cloud based O365 email platform;

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Provision of the new server room with expanded capacity to equipped with the new hardware architecture to cater the growing business requirements of corporate end users;

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Connection of the workstations in client server architecture model to put on the security on the crucial business data.

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n the coming year, we will be moving forward to the next advanced stage by installing a more scalable and secure IT infrastructure for which the transition phase has already begun. I sincerely thank my IT team and all the end users for their support and encouragement to help us achieve new heights and our goals; and believe that this will continue towards progressing the milestones’ planned for this year

-Suresh Kumar Planet IPE Yearbook Edition

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Leaving behind our footprints

TRAVEL DIARY Varanasi is a magical place where chaos meets serenity. The best times to visit would be during the festivals or in general during the winters when the temperature is just about perfect for that quiet stroll along the ghats or that soothing boat ride at dawn/dusk.

Known for its world famous Copacabana and Ipanema beaches, Christ the Redeemer statue, sprawling favelas; raucous Carnaval festival, over 60-years old Sunday flea markets, samba dancersall boiled down to creating memories of a lifetime for me!

DESTINATION SAO PAULO AND RIO DE JANEIRO

WANDERLUST IN VARANASI IPSITA SHEE

TEAM URBAN DEVELOPMENT & INFRASTRUCTURE ENGINEERING

GAME DRIVE IN LAKE NAKURU NATIONAL PARK NISHU CHAUDHRY, AROLINE RAES AND TEWODROS ABEBE TEAM IPE GLOBAL (ETHIOPIA)

A game drive organised in Lake Nakuru National Park during the Africa retreat, devoid of all technological devices, brought us closer to nature and to each other.

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SHILPI JAIN

TEAM CORPORATE COMMUNICATION

Wandering around the dusty streets & markets gave me a sense of how marginal life in this part of the world actually is. A week is never enough to understand a place, but really helps when you hear it from the local people.

In our journey to Leh Ladakh, we were left with a sense of awe and wonder at having reached Khardung La (at a height of 18,380 ft.) the highest motorable road in the world- in what had been a most treacherous route.

THE TRIP THAT SHALL NOT BE NAMED

BURKINA FASO-NATING MARTYN CLARK


SALIM K. ALTAF

MISADVENTURES IN THE ARCTIC CIRCLE


TANYA UKE

TEAM CORPORATE COMMUNICATION

Starry twilight skies with no infrastructure in sight and untouched snowy wilderness and the exciting auroras. Visit Kiruna, Sweden if adventure & excitement of the Arctic winter wonderland is what you seek.


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OUR TEAM Corporate Communication and Quality Assurance

Tanya Singh Advisor

T

he year has seen a paradigm shift in our communication strategy and product innovations leveraging the use of technology. Collaboration, support and feedback has assisted in bringing our vision alive. Centralising communication channels across the board for a stronger, more inclusive and need based messaging for IPE Global Group is now our area of focus.

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highlights. With content now supported by visually impactful photographs from the fields, the goal was to create “digital” stories that inspire people to act and share. Three new interactive websites were also launched in 2016 as a portal of information of our projects. With interactive dynamic elements to foster improved communication with clients and staff, the sites received a huge response internationally. Our revamped communication products also strengthened the dissemination of organisational information across all our offices including external clientele.

This year, we channelised our energies in strengthening our public relations and media presence resulting in an increased external branding. Our media approach saw a transition with the portrayal of in-house key sectors experts as global thought leaders.

Our Quality Assurance division, also strengthened the processes for development, review of reports and corporate policies, SOPs, Guidelines, etc. for zero defect products in the Year 2016. Our continued support to IPE Global’s business achievements by leveraging through our technical and design expertise remained top priority.

Our social media platforms witnessed a complete overhaul in the past year. Concepts like giving a human face to our work; live updates of events; posting key interventions and their achievements with beneficiary case stories were the

We hope to continue to serve as a channel of information through our various mediums to help realise our organisational vision. We thank the IPE family for continued support in the year 2016. Let’s keep our momentum going!

IPE Global

I

t has been a busy and exciting time for Team Corporate Communication. With new innovations and ideas, increased advocacy by leveraging on technology and centralisation of our activities, going ahead we hope to further our communication strategy to help maximise our outreach and realise the organisation vision. It’s only when we all come together, that we can work towards overcoming challenges, achieving our ambitions and working towards our collective goal – that of creating the brand IPE Global. Once again a big thank you to all@ IPE Global!

HIGHLIGHTS - 2016 •

Expanded from national to international media platforms like Huffington Post, Somaliland Press with close to 80 coverages.

•

Informative and visually impactful posts on social media platforms resulting in brand outreach of over 1 lakh users every month & engagement of over 10000 users (monthly) increasing IPE Global’s brand value

•

Received a staggering number of 50,000 + visitors and 250,000+ page views across our websites since its launch with active users over 30 countries.

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Developed in-house video-2016: A Year That Was & launched campaigns around UN days.

-Shilpi Jain

R

eflecting on the year gone by, we learnt that those areas which received the flame of attention, showed progress. And when running a division as complex as Quality Assurance (QA), collaboration is the fuel to ensure eternal flame. In the spirit of the New Year and in pursuit of continual quality improvement, our QA strategy is intended to encourage reflection and assessment of our activities and to stimulate ideas for improvement.

-Gurmeet Singh Kochhar Planet IPE Yearbook Edition

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OUR TEAM Corporate Risk and Compliance

Sudarshan Panda Vice President

C

orporate Risk & Compliance Department oversaw and managed the corporate risk and compliance issues including due diligence and all procurements for IPE Global. We drew on the experience and the hard work of our team members to deliver insight on the myriad risks facing IPE Global, provided the solutions available to mitigate them, and suggested the in-house processes & controls that we must adopt to manage them. In the coming year, we hope to continue working towards increasing efficiency of the organisation and ensure that the staff are trained to comply with the laid down Company’s Policies and Procurement Guidelines. I want to thank my team for their consistent hard work. Let’s continue to work with the same spirit in the year 2017!

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OUR TEAM Human Resources

HIGHLIGHTS •

Procurement Processes

•

Anti-Fraud and Anti Corruption Policy

•

Conflict of Interest (CoI) Policy

•

Duty of Care (DoC) Policy

•

Office Access Policy

Vikram Jit Singh Director

I

t was a busy year for the folks in HR team. We hired a little over 400 colleagues- that included Employees and Consultants on projects. The year also saw us increase our HR Enterprise Resource Planning footprint by adding more modules to EmployWise and launching it across Africa and London offices. With our Learning efforts, we covered over 600 colleagues through almost 40 training programmes. This included two halfyearly offsite Induction refreshers for colleagues at Delhi. The team also supported the business by processing over 1000 contracts & amendments for our Consultants. With processes in place for most HR operational items, we are geared to focus on Learning and Development in 2017. However, the above are just stats that suggest the scale and volume of our HR operations and am glad to have a fantastic team managing this. But we have miles to go. We have great talent at IPE Global, and am sure we can build an incredible place to work and create stickiness. I am personally very inspired by all our tenured colleagues who have toiled so

hard to build IPE Global and help it reach where we are today. And collectively, am sure we will scale newer heights. For that, we all need to have a common vision and purpose. I believe there is a genuine and sincere intent within the senior management to operate in the most transparent, open and a collaborative way, and I believe that approach and work culture sets us apart from other organisations. I know, and I have seen, that you can make your own IPE Global, once you blend in and take ownership of your work. I wish you all a successful 2017.

2

016 has been a year full of enriching experiences and fun-filled moments, meeting different people, learning newer things and taking up more responsibilities. From our first skype session on photography from a world renowned photographer to organizing engagement activities across all our office locations- it’s been wonderful! Going forward, I would like to thank my team members for their dedication and service focused attitude. We hope that we continue to contribute to the growth and way forward people strategy of IPE Global in building a learning & knowledge sharing culture and developing next level of leaders across our organisation.

-Kavita Fadnis


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Finance and Accounts

OUR TEAM Administration and Support Staff

“Last our

but not the least,

administration

and

support staff…for without them, there would be no organisation, for they are

O

ur endeavour is to ensure financial discipline, statutory compliances, risk and contract management, timely and quality information to relevant users to support business and decision making both at Management and Board level

-Rattan Chhabra

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the

backbone

whom,

the

without state

of

businesses would be left in disarray”

A

dministration functions comprise vital parts of an organisation’s structure, helping the organisation to manage resources and people in an efficient manner. This year we have focused on strengthening our primary functions of ‘planning, budgeting and organising’ at IPE Global. A lack of quality in any of these is quite often detrimental to the health of any company. Going forward, our aim is to further fortify the roots and ensure that all the administrative needs of our colleagues at IPE Global are duly met.

-Joginder Singh


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International, National and Regional

MEDIA PRESENCE DNA INDIA Urbana Magazine

Somaliland Press

The Hindu

Financial Chronicle

Deccan Herald

The Huffington Post The Pioneer 60

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Employment News


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We believe in the overall development of a professional

OUR WORK CULTURE

I

PE Global strives for sustainable long term growth through its global presence and cutting edge solutions. We are, above all, a company our employees can trust and depend upon. With this realisation, our company dedicated to cause and business of economic growth, contributes to enhancing the quality of life through state-of-the-art solutions – solutions that are pre-requisites for sustainable development. Our people are our number one asset. The standards we set today in our work are our challenges for tomorrow; because the standards are there to improve upon. We are determined to find the best solutions for our clients, no matter the hurdle. This total dedication and the success it brings are due to the foundation of our five core values - ‘Integrity, Innovation, Passion, Perseverance & Learning’; which form the underpinning of how our people work together to serve our clients. For more than 18 years, and with a team of over 800 professionals which is progressively growing, we bring together cutting edge knowledge and management skills to deliver an IPE Global solution that is recognisable to our clients. We offer a modern, open, friendly and a creative atmosphere to work. Our entrepreneurial nature and commitment to success provides challenges and opportunities for all our people. IPE Global has consciously developed an interesting and engaging work culture which makes work not only professionally satisfying but personally enriching. You can view a recap of the fun filled year 2016 at IPE Global in the pages that follows. Recap 2016

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2016

THE YEAR THAT WAS

Turn for more

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2016- 17

A GLIMPSE OF OUR LIFE

Behind the Scene

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EDITORIAL BOARD

Tanya Singh

Shilpi Jain

Gurmeet Singh Kochhar

Aashna Bhatia

Vaibhav Kumar

Advisor Corporate Communication and Quality Assurance

Communication Specialist Corporate Communication

Sr. Manager Quality Assurance

Executive Corporate Communication

Sr. Executive Quality Assurance

Tanya Uke

Madhavan Lakshmi Kumar

Kriti Pandey

Ishwar Singh

Sapna Subba

Sr. Executive Corporate Communication


Sr. Executive Corporate Communication


Sr. Executive Knowledge Management & Corporate Communication

Ideas are figments till we put them to work. Hours of deliberations, doubts and decisions, well into the chilly winter evenings has borne fruit. Presenting our labour of love, the Planet IPE Yearbook! 68

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The entire IPE Global family at the corporate headquarters

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At IPE Global, we support and seek to strengthen universal peace, gender equality, eradicate poverty and build collaborative partnerships for sustainable development

www.ipeglobal.com

https://goo.gl/bhjaXJ

www.tripleline.com

https://goo.gl/vTg8Cj

www.ipeafrica.com

https://goo.gl/09oTR9

www.imperiahealth.com

CONNECT WITH US [email protected]

IPE Global Limited

IPE Global House, B-84, Defence Colony, New Delhi - 110024, India Tel: +91 11 4075 5900, Fax: +91 11 2433 9534 Email: [email protected]

https://goo.gl/Xllyj5

www.ipeckd.com