Wipro Ltd. (NYSE:WIT) is a leading information technology, consulting and ... business outcomes through its deep industr
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Planning & Scheduling Workbench
ENU
DO BUSINESS BETTER
In most refineries across the globe, refinery
planners
are
unable
to
determine the optimum feed, process parameters and blending to maximize profitability of the company. During the execution stage, planners have limited visibility of actual operations and thus lack control on course correction. The Planning
&
Scheduling Workbench
Improve Visibility Improve Visibility Wipro’s Planning & Scheduling Workbench for Refinery Operations helps meet KPIs and business objectives: • • • •
Visualize key process parameters Compare with targets and assess their impact on profitability ‘Course correct’ easily to achieve high profitability Improve learning process by identifying missed opportunities and chances of reoccurring errors
allows key insights to the Planning &
Key Features
Scheduling teams to visualize key
Wipro uses its enterprise transformation framework, customized for you:
process parameters by using Wipro’s
• Improves in business objectives, refinery economics and refinery operations’ KPIs • Simplifies dependencies across planning activities to factor in all-round improvement • Provides framework to achieve long-term impact within the stipulated timeframe and costs • Helps decide the best-in-class solutions that are appropriate across the various stages of an operational improvement cycle
robust technology frameworks.
• Workflow Solution • Smart Scripts and Utilities • Robotics Process Automation
• Learn and Six Sigma • Shared Service setup • Digitization Simplification
Automation
Transformation Framework
Intelligence • Data Visualization • Predictive and Prescriptive Analytics • Cognitive RPA
Immersive Experience
• Wipro CX • Mobile First Strategy • Channel Optimization
Simplification Potential improvement opportunities by using transformation through simplification process: • • • • • • •
Standardized and centralized processes Six Sigma and Lean improvement projects by simplification of templates Process and format simplification for error reduction during reporting Improving cycle time during order entry and validation Proactive tracking of planning entries Clearer back-casting process during Plan-Schedule-Operate Reduction of repeat contact from Planning team to Scheduling team to Operations team and vice versa through root-cause analysis
Process Automation Potential improvement opportunities by using transformation through process automation: • • • • • •
Planner generates and publishes the plan Scheduler executes the plan along with refinery operations Direction visibility to all three stakeholders for target, actuals and deviations Planner may revise the plan depending upon deviations for course correction Quick assessment of reasons for deviation and faster corrective actions Exception management through definitive technology.
Overall Benefits The solution enables planners and schedulers to: • • • • • • •
Define and create a work plan what they want to capture Set a workflow for review and approval, manage versions of the plan during the review process Provide dashboard and notification services of the active plans Extract plan data to CSV/TXT files for planning tool input and upload and associate planning tool reports to the plan Quicker course correction and quicker response to market demands, substantially reducing loss of opportunities Simplified user interface with data monitoring along with Alerts framework Reporting, data validation and analytics
Success Story - Scheduling Support For An Oil And Gas Major Business Scenario • Frequent run outs (site running out of product) leading to customer dissatisfaction • Retain situations ( site unable to take delivery) leading to demurrage / parking charges • Improper scheduling leading to backhauls and rework • Adverse impact on retail customer satisfaction, loyalty and brand positioning • Reduced reliability (avoidable retains and run outs) costing the company around $600,000 annually per market
Benefits Savings Cost savings of approximately 40% annually per market due to improved reliability (reduced number of retains and run outs) Visibility Improved the visibility of delivery disposition throughout any given shift Improved Scheduling Saved / prevented 25,000 delivery reliability incidents annually Process Efficiency Standard / centralized process for all the regional scheduling centers; optimized hands-off process and procedures Risk Reduction Significantly decreased Operational Risks though centralized 24*7*365 support model
Solution Approach
Standardized & centralized processes Six Sigma and Lean improvement projects
Custom-built web-based tool to monitor truck schedules and increase efficiency Changes to reporting with automated reports and monitoring of key metrics to identify trends 24*7*365 centralized support Continued efficiencies driving down FTE numbers
About Wipro Ltd. Wipro Ltd. (NYSE:WIT) is a leading information technology, consulting and business process services company that delivers solutions to enable its clients do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360 degree view of "Business through Technology.” By combining digital strategy, customer centric design, advanced analytics and product engineering approach, Wipro helps its clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, Wipro has a dedicated workforce of over 160,000, serving clients in 175+ cities across 6 continents. For more information, please visit www.wipro.com
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