Professional Services Provider [PDF]

CLIENT GUIDE

Please Note: Before we start, if you’re a small business consultant, marketer, financial advisor, investment planner, insurance or legal services professional, and you are interested in registering and promoting your business as an Approved My Future Business Professional Services Provider, Click Here to download our free information booklet: “What We Do For You - Professional Services Provider Guide”.

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Welcome & Congratulations on making the decision to download the My Future Business™

“What We Do For You - CLIENT GUIDE” Our aim with this guide is to give start-ups and existing businesses the opportunity to maximise their potential for growth and prosperity. In moving towards this goal, first it’s important to know about us, our history, how we operate today, and how it all ties in with your business and how you will benefit from what we have to offer.

Inside this introductory guide you will find an informative overview of our proprietary business systems, core products and services, and special client offers that can be used to rapidly and costeffectively increase the visibility, profitability and growth potential of your business. Another important goal for us is to motivate and excite you about the potential for rapid and sustainable growth and prosperity in your business that will come from working alongside our community of professional service providers. By having access to our pool of specialist knowledge and years of collective experience, there’s no reason for you to struggle to find answers or get the results you deserve.

When you are in need of professional help, our aim is to be your first and only choice.

ABN: 74 179 254 211. © My Future Business™ [Registered & Protected Trademark]

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CLIENT GUIDE

Hi, my name’s Rick Nuske and I am a co-founder of My Future Business™. If you have read any of my other work, you know that for several decades I held senior management positions locally and nationally, and across various industry sectors. Today I operate My Future Business™ with my business partner, John Waters. As a former manager, not only did I gain valuable knowledge and have many beneficial experiences, over time I began to positively influence how businesses operated at a senior level. Importantly, my former occupation not only gave me what I needed to be able to help others, it also provided a solid foundation from which to build a successful business serving clients Australia wide. It was only after spending many years in the corporate world that I decided to go into business for myself. I found the right business partner, registered the business, and from there, John and I began working on positioning the business in the marketplace as a small business, marketing, investments, insurance, planning and legal services network, serving clients across Australia. Importantly for us, the criteria for choosing a business name was that it had to be easily recognised, easy to remember, and had to reflect what it did for you. With the name My Future Business™ we believe that we’ve met those criteria and created a brand that is truly memorable for all the right reasons. My Future Business™ is all about taking your business from where it is now, to where you want it to be, much sooner. John and I are confident that you will take away valuable insights about My Future Business™ in terms of how we can help your business grow and prosper.

We look forward to working alongside you.

Rick Nuske & John Waters


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CLIENT GUIDE What’s Inside The Guide? This guide introduces you to our business model and the systems we use to serve the needs of a wide range of businesses.

What’s The Problem? Although small businesses make a significant contribution to the global economy, many fail to achieve the level of success they plan for, whilst many others go out of business altogether.

What’s The Solution? With that in mind, our core mission is to give businesses the best opportunity to prosper by providing quick and easy access to a range of verified professional services providers inside a closed invite-only community setting that they can trust to help them achieve sustainable results and build better, more profitable businesses that last. To this end, My Future Business™ provides the on-line platform which connects existing business owners and start-ups with our approved My Future Business™ Professional Services Providers ready to help them save time and money, reduce their workload, and give them the direction they need to succeed. Inside we reveal exactly what we’re doing to become a leading small business network and show you our method of connecting entrepreneurs with professionals in online marketing, human resources, quality, finance, wealth creation, insurance and legal services. My Future Business™ is fast becoming the one-stop-solution for busy business owners who value their time and have plans for the long-term success of their business. So from here, be sure to: o

Read the entire guide to get a good understanding of how it can help your business

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Click Here to quickly and easily access our No Fee, Always Free community forum

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Email your friends and colleagues a copy of this guide and tell them about us.


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CLIENT GUIDE Our Mission: “Connect Businesses With Trusted Professional Services Providers To Help Them Build Better, More Profitable Businesses That Last” We’re in business to build a globally recognised, client-preferred community, of approved Professional Services Providers who provide you with a full complement of products and services that get results in all areas of your business. To do this, we have created a platform that allows you to quickly connect directly with verified professional services providers. In this document we show you how you can connect with our community of professionals who are ready to get you results. We encourage start-up businesses, existing small businesses and medium-size enterprises globally to use My Future Business™ and take advantage of what our community has to offer. Regardless of your situation right now, we have the resources and know-how to help you achieve better results. As a community member on our rapidly growing business builder site, you will be able to quickly find answers to a wide range of small business questions. Where you’re unable to find answers on your own, you will have immediate access to your choice of Professional Services Providers who are ready to help.


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CLIENT GUIDE What Is A Professional Services Provider? When you have important questions that must be answered right now, there’s nothing more frustrating than wasting time searching for a professional service provider to help you. Not only does this take up valuable time, you have no way of knowing if the provider you choose is right for you. Have you ever found someone who looked good on paper, but their results fell short of your expectations? Finding out the hard way not only wastes a lot of time and money, it can be disastrous for your business. With this in mind, we knew we could provide a way for you to quickly find the right professional who would not only get you results, but would save you time, money and effort. To illustrate how this works, as an example, let’s say that you have a marketing issue and you need help. Instead of spending time doing a Google search to get help from a random marketing service provider, you visit the My Future Business™ website where you quickly find and connect with an approved marketing services provider providing the services you need to fix the problem. Saving time and addressing client problems is a vitally important part of My Future Business™. To this end, we have set up the business so our Professional Services Providers can offer you free and paid self-service style solutions as well as specialist one-on-one services. Free and paid content also includes a wide range of digital programs which can be accessed via the My Future Business™ website.


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CLIENT GUIDE How Do You Become A Client? To become a client you will be looking for help from professional service s providers in one or more of the following areas: 

Small Business [Human Resources, Marketing, Quality, Accounting, Work Health Safety, Environmental Management]

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Finance [Lending Solutions, Accounting, Book Keeping]

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Wealth Creation [Financial Planning]

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Investments [Financial Planning]

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Insurance [Personal And Business Insurance]

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Legal Services [Estate Planning, Buy Sell Agreements, Various Contracts]

To ensure the delivery of an exceptional client experience, and in line with our commitment to becoming your small business development network, we only work with the best p rofessional services providers the world has to offer. To make sure we attract and approve only the best professional service s providers, we have introduced a robust qualification process to help determine if applicants are a good fit for the program, and to find out if they can consistently deliver the outcomes you’re looking for. Each Professional Services Provider applicant is required to participate in a mandatory initial strategy session where they are asked to answer a number of questions about their business, including past performance and what they’re looking to achieve by becoming a Professional Services Provider. This application process gives us the necessary information to make a final decision about their ability to serve you. Your results are our number one priority. With this in mind, not all applicants will meet our rigorous entry standards, and thus, will not be accepted into our Professional Services Provider program. We’re looking for quality professional service providers, not quantity.


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CLIENT GUIDE What Does My Future Business Do For Its Clients? My Future Business™ gives you free access to its global business network so you can quickly find the help you need. We provide an easy way for you to quickly and confidently get answers to important and often time-sensitive questions by connecting you directly with our vibrant hub of verified and trusted professional services providers in just a few minutes. In delivering the best results for you, during the Professional Services Provider application process we act as an independent party to thoroughly check and confirm that each Professional Services Provider applicant operates in alignment with legislative requirements, current standards and accepted industry practices. Our aim is to remove the often difficult and time consuming ‘leg work’ needed to find professionals you can trust to deliver results for your business quickly and in one location. We’ve set this up because we know how easy it is to fall into the trap of trying to do and manage everything on your own – which is not only time consuming, it is expensive and the fastest path to failure. If you want to save time, money and effort but don’t know where to start, Click Here to access our No Fee, Always Free community forum and get the ball rolling. This resource is yours to access at any time, but you have the option to do what you choose. Inside the forum you will see tools that will help you map out the critical parts of your business, identify areas requiring your immediate attention and help you quickly gets your business moving in the right direction.


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CLIENT GUIDE How Important Is Getting The Right Help? As a business ourselves, we know just how important it is to have the right processes, systems and resources to manage each area of your business. With this in mind, our Professional Services Providers can provide you with every possible service to help you set up and run your business, win more work, attract more potential clients, keep workers safe, identify appropriate insurances, make sure your business is legally compliant and so on. With the help of our network of providers, you can focus on your core business and leave the rest to the professionals.

How Does Our Program Give You An Advantage? Let’s start with a scenario. Think back to the last time you needed to find a Doctor to help you with a problem. It may have been that finding and choosing the right Doctor was an easy decision because you already knew a Doctor, you had an existing relationship with them, they are consistent in how they treat you, you like them and you trust them to do the right thing by you. With that example in mind, when a professional service provider becomes an Approved Professional Services Provider, they are put in front of you as a verified and trusted professional services provider that you quickly become familiar with, prefer to work with and rely on to get you rapid results. A big part of serving you with solutions that make a difference includes making you aware that My Future Business™ is very selective and won’t just work with anyone. We make it crystal clear to each Professional Services Provider applicant that to become a business with the title ‘Approved My Future Business™ Professional Services Provider’ means going through a rigorous selection process in which a significant number of applicants will be unsuccessful as they will fail to meet our performance requirements.


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CLIENT GUIDE Road Map To A Better Business Maybe you have a business problem right now and you need some help? For My Future Business™ and its Professional Services Providers to provide you with the best outcomes possible, we first need to find out more about your business and what you need. To start, go ahead and set up your No Fee, Always Free community access - Click Here Once you are inside, we can begin talking with each other directly and give you appropriate feedback as you go. The important part here is that you receive feedback in real-time before you do anything. Real-time feedback explains important parts of running your business and may include critical items needing attention. As part of this initial process we have your comments in a locked private thread that only you and I can see. During my assessment of your needs, I use your feedback to understand where your business is currently at and to identify actions required for you to make further progress. During this process I refer to three stages of business: Start-Up, Growth and Maturity. Each phase is different and has its own unique problems that our Approved Professional Services Providers can quickly help you address. The next step for My Future Business™ is to provide feedback on important findings. We use the community as a way to communicate with you and you will be kept up to date via emails that are sent via our system every time we provide an update to your private comment thread. This is a free service and you are not obliged to take any further action with us. That said, if you do decide that we are the right people to help you, and you want to save time and money, we will be more than happy to help you.

To create your own quick and easy No Fee, Always Free community access - Click Here


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CLIENT GUIDE What Is The No Fee, Always Free Community? My Future Business™ No Fee, Always Free community members have free lifetime access to the better business forum set up specifically to help you build a better, more profitable business that lasts. We have configured the forum as an information program repository and search directory so you can search by topic, thread, member or type of business. The forum enables you to contact approved Professional Services Providers directly, either via their website link or other contact details they provide. This is a great way to quickly find a professional service provider to help you.


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CLIENT GUIDE Professional Services Provider Banner Ad System Many visitors to the My Future Business™ community purchase products and services directly from our banner ad display system which is used exclusively by our Approved Professional Services Providers to advertise their offers.

Service Provider Interviews To help you make an informed decision about a Professional Services Provider before investing in their products and services, we offer each Provider the opportunity to be part of the My Future Business™ show as a way to communicate the benefits and features of their products and services. Once recorded and edited, each session is uploaded to the My Future Business™ ITunes Podcast, posted in our newsfeed, and sent out to our entire community. The interview example to the right is of Veena Prashanth who is the Co-Founder of the world’s number one membership platform software for WordPress. Click Here To Listen


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CLIENT GUIDE Free My Future Business Webinars Another free service we provide for visitors is access to our live and pre -recorded webinar platforms. Professional Services Providers use our webinar systems to communicate with users in either a live or pre-recorded webinar setting. Webinars are a good way for you to get more information before investing in products or services.


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CLIENT GUIDE What Sort Of Content Can You Access? Inside our No Fee, Always Free community forum you will find an ever expanding library of content for your use. Content provided by Professional Services Provider is first assessed for currency and relevancy. Once approved, it is then added to the site in our free and paid content areas. Content available in our system includes:        

Videos White papers Guides Checklists Forms Manuals Flow charts, and Process maps.

Professional Services Provider One-On-One Consultancy Services Although digital content will help address a wide range of issues, where the Professional Services Provider’s free and paid self-service style content is not enough, clients can contact their chosen Professional Services Provider directly via the No Fee, Always Free community forum to arrange specialist help.

Does It Cost Me Anything To Use The My Future Business Forum? No. You do not pay to access the No Fee Always Free better business builder forum. Our role is to provide the infrastructure that connects you with professional service providers who pay a monthly membership to be listed on the site and available to assist you. Where either you or the Professional Services Provider identifies a need for additional services, a service fee may apply. My Future Business™ is in no way involved with external service fees set by the Professional Services Provider. For more information about additional Professional Services Provider service fees, please contact the Professional Services Provider.


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CLIENT GUIDE What’s In My Personal Members Area? When you become a No Fee, Always Free better business builder community member, or purchase a stand-alone product via the My Future Business™ website, you will automatically be emailed a unique user name and password to access your personal member’s area. Inside your personal member’s area you will find all of your account information, including member statistics, information programs, training videos, internal communications, and user profile, etc. which you can access and update at any time.


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CLIENT GUIDE Free Tools, Downloads and Resources Our aim is to help you build a better, more profitable business that lasts. To do this, we give you access to our No Fee, Always Free community forum to further enhance your on-site experience. Inside you will have access to so many different resources that you can download at any time. My Future Business™ maintains a comprehensive and up-to-date library of easy-to-use, step-by-step, ‘how to’ resources to help you address a wide range of business topics.

Free content provided inside the BETTER BUSINESS BUILDER program includes information about: 

Legal obligations

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Finance

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Insurance

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Wealth Creation

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Small Business Services o

Work Health and Safety

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Environmental Management

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Quality Assurance

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Human Resources

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Marketing, and

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Other topics as they become available.


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CLIENT GUIDE Client Care Centre & Knowledgebase To answer your questions quickly outside of the community forum, we’ve introduced a Client Care Centre and Knowledgebase. To use this resource, simply navigate to the CONTACT US page via the menu bar and click on the blue “Visit Our Client Care Centre” button. Alternatively, you can leave us a message inside the forum and we will come back to you with a response in one business day.


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CLIENT GUIDE Better Business Builder Forum We’re all about building a community of clients who are looking to continually improve what they do inside their businesses to generate positive and sustainable financial results. That said, oftentimes people want to ask specific questions right now. Thus, to get feedback on your important questions, we suggest you login to the No Fee, Always Free community forum and engage with other members by posting your question. Remember, you also get PRIVATE ONE-TO-ONE COACHING with me in your own HIDDEN thread where only you and I see your questions.


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CLIENT GUIDE Recommended Services My Future Business™ also provides you with access to a dedicated links page where you can find recommended services information and offers.

A critically important part of our business is ensuring the security of your information at all times. To achieve this, we’ve made sure that our site is secure using what is called positive SSL security. This not only means that your personal information is safe, it also means that purchases made via our on-line shop are secure and can be safely accepted by our Australian payment processor, EWay.


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CLIENT GUIDE My Future Business Marketplace My Future Business™ also provides you with free access to our dedicated online shop where you can download free and paid information products across the range of available professional services. When you land on the My Future Business™ Marketplace home page, you will see a list of available products and services. When you click on the product or service that interests you, you are then redirected to a new page containing information about the product or service. On this page you will see a number of tabs. One of the tabs will contain the sales letter for the program. The sales letter will contain either a video sales letter or written sales letter explaining their product and service offer in detail. When you have reviewed the sales letter you can add the product to your shopping cart located on the same page. At this point, on making a decision to make a purchase, you will be redirected to the secure My Future Business™ order page where there is a final short overview of the product or service being offered along with an order form where you can enter your credit card details to complete the purchase. On completion of the order, you will be redirected to a successful order completion page. Shortly after processing your order, you will receive an email thanking you for your purchase. Inside the email will be a unique user name and password for you to acce ss your private members back office where your purchase is waiting for you.


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CLIENT GUIDE Professional Services Provider - Free Products and Services No Fee, Always Free community members can access Professional Services Provider’s free and paid self-serve style content that will deliver robust outcomes in the following categorie s: DIGITAL MARKETING Our digital marketing Professional Services Providers are here to identify and implement appropriate digital marketing strategies and practices for your business that are effective, cost compliant and result in new clients that have a measurable impact on your bottom line. ENVIRONMENTAL MANAGEMENT SYSTEMS Our environmental Professional Services Providers are here to help you develop an environmental management system that enables you win work more often, stay legislatively compliant, and deliver positive community and cost-controlled environmental outcomes for your business. HUMAN RESOURCES MANAGEMENT Our human resources Professional Services Providers are here to help you attract and retain skilled people, stay up to date with legislative requirements, and develop, maintain and improve your own unique human resources management system aligned to the needs of your business. WORK HEALTH SAFETY MANAGEMENT SYSTEMS Our work health safety Professional Services Providers are here to help you eliminate workplace injury, illness and death through the systematic implementation of a work health safety management system. In doing so, attracting a reduction in workers compensation insurance premiums arising from improved work health safety performance. QUALITY MANAGEMENT SYSTEMS Our quality management Professional Services Providers are here to help introduce a documented process approach to each function and activity inside your business to reduce waste, save time, save money and win more work. FINANCE AND WEALTH CREATION Our finance and wealth creation Professional Services Providers offer a wide range of financial information and support services that will help you make informed and enduring choices when it comes to your financial future. They are always working towards delivering best in class financial advisory services that will see clients create a stronger, more stable financial future. LEGAL & INSURANCE SERVICES Our legal and insurance Professional Services Providers are available to help you with a wide range of legal and insurance issues that you may be facing in your private and professional life. They have the answers that will make a difference to your current situation.


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CLIENT GUIDE In Closing This is an amazing opportunity for you to build a better business. It is however, much more than that. It’s an ideal way to prosper, have a positive impact on the global economy, create real value, and deliver lasting outcomes to those who seek your help. Too many small businesses fail, and My Future Business™ and its partner’s plan to be part of your solution. As a No Fee, Always Free community member, you will experience a wide range of free benefits including: 

Access to checked, verified and trusted professional services providers in the one location

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Consistent business growth potential arising from the help you receive from our partners

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Access and use of our dedicated search directory to find and contact partners in minutes

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Access and use of our dedicated Marketplace where you will find a wide range of solutions

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Access to our upcoming events calendar that help you keep up to date on what’s happening

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Access to interviews to help you assess partners before contacting them

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Access to free information programs and website pages packed with useful free content

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Private one-on-one coaching from me directly when you need it.

So in closing, John and I invite you to think of the potential in what you’ve just uncovered. Don’t waste time, money and energy trying to do this all on your own. There’s a better way. Become a My Future Business™ No Fee, Always Free community member and take maximum advantage of our pool of resources that will help you get answers and build a better, more profitable business sooner. Let’s get you started - Click Here to create your No Fee, Always Free community access right now. Rick Nuske & John Waters


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CLIENT GUIDE

Looking For One-To-One Help Building Your Business? The My Future Business Services Diamond Care program is a unique opportunity to work one-on-one with us to develop important areas of your business. The program was developed for the time conscious, outcome driven business owner who wants that next level of personal assistance to help them build a robust and prosperous business that lasts. As a Diamond Care client, you will have access to a wide selection of specialist services including: 

Marketing systems development designed to deliver targeted prospects to your offers

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Website design and development using the latest mobile responsive technology

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Management systems development [human resources, quality, environmental, health and safety]

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Business systems auditing and reporting [identifying & reporting deficiencies/recommendations]

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Workplace safety inspections [identifying & reporting deficiencies/recommendations] & more…

This program also offers you the quickest, easiest and cost-effective way to get your own: 

Banner ads created

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Webinars recorded

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Podcasts recorded, and

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Information products created.

As a Diamond Care client, not only will you will receive priority attention, you will save much more time and money than if you were to go out and have these products created individually. The Diamond Care program is provided by our sister organisation, My Future Business Services which is wholly owned and operated separately to My Future Business™ by Rick Nuske. As a Diamond Care client, you get the highest level of personal and professional attention.

To register your interest in the Diamond Care program, Click Here


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CLIENT GUIDE Terms & Conditions For a full list of up to date My Future Business™ terms and conditions, please visit our terms and conditions page here: Terms & Conditions.

From here, go ahead and set up your No Fee, Always Free community access - Click Here

End of Document


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