Growth Growth Pulsant delivers cloud hosting infrastructure Risksolution for Risk SaaS provider Growth Growth Environment
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Risk About Extrinsica Global Service
Risk In a nutshell Service
One of the UK’s longest established Cloud service providers, Extrinsica Global brings cutting-edge technology to smaller and medium-sized businesses, allowing them to realise the same benefits as their larger multi-national competitors.
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Providing IT-as-a-service via the internet, Extrinsica Global was founded in 2000 initially to provide technical expertise to several Central UK Government departments. Today it offers bespoke and ‘off the shelf’ Software as a Service (SaaS) solutions including its flagship product Extrinsica Global Office Anywhere® - a suite of on-demand integrated office applications that can be accessed anywhere in the world.
Growth
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Service Cloud Computing Governance
Growth Service Cloud Computing Governance
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Risk Cost Managed Applications
Typical customers include those with remote or mobile teams such as the Kawasaki World Superbike Race Team which uses Extrinsica Global to maintain its operations in even the remotest global locations.
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Managed Networks
Cloud Computing Business challenge
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Managed Networks Cloud Computing
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When Extrinsica Global first began, it developed a proof concept to make Cloud based services viable for small to medium businesses (SMBs). Often the most proactive early adopters of technology, SMBs frequently have remote workers, relatively unsophisticated IT requirements and short decision making lines, making them ideal for fast uptake of SaaS.
Managed Managed Hosting Applications Colocation Managed Networks
Managed Managed Hosting Applications Colocation Managed Networks
Simon Smith, managing Director of Extrinsica Global explains, “Extrinsica Global provides mission critical services. Our customers may be in the United States, Dubai, the UK or Australia. What matters is that we can offer round-the-clock availability, supported by a robust, secure IT infrastructure. Price is also important because our service needs to be commercially viable. And hosting is a reasonable chunk of the overall cost to client.
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He adds, “Ultimately, what software providers like us really need is brilliant reliability AND good response if something goes wrong. That’s why we chose Pulsant to house our Cloud infrastructure. It provides us with the highest quality hosting environment and the necessary levels of support to keep our systems available 24/7.”
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Managed Hosting Colocation
Managed Hosting
And now for the details Our solution Pulsant hosts Extrinsica Global’s 40 Dell Servers which use VMware and Microsoft’s Hyper-V virtualisation software to create a high availability cloud platform. Popular business productivity and collaboration software applications are delivered from the platform via the Internet using Citrix XenApp technology.
Simon Smith, Managing Director of Extrinsica Global
This arrangement provides a very cost-effective platform that can easily scale up and out. It also offers reduced operational costs through improved energy efficiency and its low physical footprint. “The Cloud concept of multi-tenancy allows smaller companies to access sophisticated and expensive capabilities that they wouldn’t be able afford to put in place themselves, making it commercially and operationally viable,” Simon confirms. Within the shared Cloud environment, however, service providers must also maintain stringent security. Extrinsica Global builds its infrastructure from the ground up and segregates each client’s data with highly secure technology to maintain data integrity. Simon adds, “Pulsant gives us the flexibility to do this while they provide the grid-independent power supplies, robust and fast connections, USPs and physical security that keeps our system and our customers’ data safe.”
Business results Extrinsica Global estimates that the benefit of its of Cloud hardware virtualization, gives it at least a 30 per cent overall reduction in costs. Customers experience even greater benefits from the Cloud environment. “A real advantage of our SaaS services is that while users can easily access their office applications and files, the data never leaves the data centre, even when they’re using it. All of the files they create are aggregated and stored centrally on our servers located at Pulsant’s securely protected data centres. This substantially reduces risk for our customers and ensures their data is secured on one platform and not fragmented across large numbers of individual devices and locations.” While some service providers operate their own data centres, Extrinsica Global sees no reason to consider moving from Pulsant. Simon confirms, “From our point of view Pulsant delivers enterprise-class reliability and capacity – they are as good as their word and never let us down. We can trust them to maintain our system uptime so that we can focus on what we do best – delivering innovative SaaS solutions. Our international and larger enterprise business is now developing rapidly and we look forward to working with Pulsant to accommodate their needs and achieve our long term strategic goals.”
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“From our point of view Pulsant delivers enterpriseclass reliability and capacity – they are as good as their word and never let us down. We can trust them to maintain our system uptime so that we can focus on what we do best – delivering innovative SaaS solutions. Our international and larger enterprise business is now developing rapidly and we look forward to working with Pulsant to accommodate their needs and achieve our long term strategic goals.”
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