pure indulgence - Suites Hotel

XEN TAN. £39. Xen-Tan gives a golden tan which lasts and wears well. It has a unique and pleasant smell of almond which neutralises the scent of any self-tan.
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the

@ SUITES H

TEL

PURE INDULGENCE

The Spa @ Suites Hotel is your spa, to enjoy your way. Whether you wish to indulge in our luxury treatments, visit our Thermal Suite for a heat and ice journey like no other, rejuvenate with mud treatments in the double Rasul Chamber, we guarantee you will relax and enjoy the whole gratifying luxurious experience.

We have created a variety of treatments and packages perfect for any occasion, whether it is a treat for you or someone special we will tailor all treatments to perfection.

As you make your way through the Spa @ Suites Hotel, you realise you are somewhere very special. Somewhere dedicated to the well-being of both body and soul. A haven for the senses. A truly luxurious experience.

the

@ SUITES H

TEL

Our stunning Thermal Suite with Double Rasul Chamber for four, Sinann Foot Spa, Experience Showers, Hot Beds, Crystal Steam Room, Sauna and Ice Room offer an enviable range of heat, ice and water treatments designed to pleasure, pamper and ensure you enjoy a genuine spa experience.

Our amazing Relaxation Suite is a haven of peace and tranquility. A secluded sanctuary awaits to relax, unwind and drift away to a world of your own.

Each of our 7 single and 1 double Treatment Suites have been specially designed to create the right calming influence to sit in perfect harmony with your chosen treatment.

Following an initial consultation, your therapist will tailor your treatment to suit your individual needs.

S PA T R EAT MEN T MEN U ITS ALL ABOUT THE FIZZ

5 -7pm

for min of 2 ladies

SPA DAY S £30 p/p

SPOIL ME

£170p/p

Find a little time in your hectic schedule for a catch up with

Designed to be enjoyed by both men and women. Take time out

friends, come straight from work and unwind we will take care of

to forget the demands of the outside world with a blissfully relaxing

the rest. This spa experience includes:

experience that will leave your whole body feeling cared for.

• Heavenly hand and arm massage

This Spa Experience Includes:

• File and Vinylux polish of your choice

Use of the Spa and Leisure Facilities

Finish off the evening with a glass of bubbles and a Fondue of

• Youth Revealing face and body treatment or Decléor

your choice either chocolate or cheese in the spa bistro.

Orressence Energy 3 • VINYLUX spa manicure

RELAX ME

£60 p/p Mon-Fri £70p/p Sat-Sun

• VINYLUX spa pedicure

Treat yourself to a ½ day or evening to totally relax and unwind

• Lunch with bubbles at the spa bistro

you. You really will float away. This spa experience includes:

Complimentary use of robe, towel and flip flops

Use of the Spa and Leisure Facilities

Our state-of-the-art Bollinger Champagne Nail Suite, designed for the perfect finishing touches, ensures you leave looking as fabulous as you feel.

Choose from 1 x 25 minute treatment:

INDULGE ME

£295 p/p

• Discovery Facial

A full day of sheer luxury, for those looking for ultimate indulgence.

• Aroma Back Massage

This luxury package includes the most exclusive treatments

• Express Vinylux manicure

designed for you. Step in, float out. This Spa Experience Includes:

• Express Vinylux pedicure

A Bollinger breakfast

• A light lunch or supper in the spa bistro

Use of the Spa and Leisure Facilities

Complimentary use of robe, towel and flip flops

• Carita silk and cashmere touch massage • Gold perfection facial

REJUVENATE ME

£115 p/p Mon- Fri, £125 p/p Sat-Sun

• Vinylux spa manicure

Embark on this heavenly journey and emerge feeling totally

• Vinylux spa pedicure

relaxed, detoxified, toned and stimulated. Your face and body

• Lunch at the spa bistro

will also be soft to the touch with a radiant complexion. This spa

Finish your day with Afternoon tea or Cheese/ Chocolate fondue

experience includes:

Complimentary use of robe, towel and flip flops

Use of the Spa and Leisure Facilities • Aromatherapy hot stone massage or Aromatherapy body massage • Discovery Facial or Tranquility Scalp Massage • Lunch at the spa bistro Complimentary use of robe, towel and flip flops

S PA B RE A K S REVIVE ME

T HE S PA S I G NATU RE TRE ATM E NTS £99p/p Sun-Thur £109p/p Fri-Sat

YOU, ME & BABY MAKES 3

£315 per couple

These exclusive signature treatments have been prepared especially

SUITES SEVENTH HEAVEN

1hr 25min £69

Escape and unwind with our exclusive overnight spa break. You will

Take advantage of this getaway for just the two of you and pamper

with you, in mind. We have worked with skincare experts to create this

Let us take you on a sensorial journey with our seven rituals to heaven!

leave feeling revived and recharged. Check in to the hotel from

yourselves before the arrival of your little one. This Spa Experience

special range which your therapist will tailor it to suit your individual

These seven rituals include:- Welcome Calming Foot Ritual, Body

2pm on your arrival day. This Spa Experience Includes:

Includes:

needs.

Brush, Prescriptive Back Mask, Tranquillity Scalp Massage, Application

• Standard suite

Use of the Spa and Leisure Facilities

• 2 course Dinner

• Decléor Radiant Mum to be for Mum

GLOW

• Full English breakfast

• Decléor deep tissue massage for Dad

Get your glow on with a tailored facial to improve the condition of

• Full use of hotel Facilities

• Overnight stay in a standard suite

your skin. To nourish, rehydrate and repair or to heal and balance.

• Full use of spa facilities on day of treatments

• 3 course Dinner

Combining our very own foot ritual and a deeply relaxing scalp

WEDDING PACKAGES

Choose from 1x 25 min treatment from the following

• Lunch for 2 at the spa bistro

massage with a mask chosen specifically to suit you.

We have a variety of wedding and hen party packages available

• Discovery Facial

Complimentary use of robe, towel and flip flops

of Decléor Nourishing Body Moisturiser, Decléor Discovery Facial, and

DRIFT THE SPA SIDE ORDERS

• Sculpting Cellulite buster for legs

finished with an Awakening Foot Ritual. BLISS!!

upon request.

• Aroma back massage • Tranquility scalp

55min £59

25 min £25

55min £59

Drift away with skin softening body brushing followed by warm

We also have a selection of free-lance hairdressers and make-up

25 Minutes – Can be added to any 55 min treatment

essential oils being dripped luxuriously over the body and a bespoke

artists, should you be needing one, for any hair/make-up trials for the

• Energizing deep tissue leg massage

• Stressed Out? - Enjoy our calming back massage

full body massage pampering your individual needs. Skin is left satin

big day.

Complimentary use of robe, towel and flip flops

• Head feel heavy and up tight? - You will love our Tranquillity scalp

smooth and quenched, leaving it glowing.

massage JUST THE TWO OF US

£320 per couple

Take time out with your loved one and come and indulge in

• Love your face to be pampered? - Opt for our special face massage

TWIN SOULS

55min £59

Soft Hands & Sole Delight.

the luxurious suites spa and enjoy a relaxing massage. This Spa

• Want a spring in your step? - Select our Indulgent foot ritual

Nurture hard-working hands with an indulgent blend of skin smoothers

Experience Includes:

• Want to look less tired? – Discover our secret eye remedy

and softeners. Dry, damaged skin is repaired and weak or brittle nails

Use of the Spa and Leisure Facilities

strengthened; a hand and arm massage blissfully relaxes too.Treat

• Decléor aromatherapy body massage or Ultimate vitamin

sore and aching feet to a restorative purifying exfoliation, deeply

glow facial

relaxing massage and nourishing mask to banish dry, cracked heels

• Rasul for 2

and even improve the look of callouses leaving skin smoother and

• Overnight stay in a standard suite

brighter.

• 2 course Dinner • Full English breakfast • Lunch with bubbles for 2 in the spa bistro Complimentary use of robe, towel and flip flops

FA C I A L T RE AT M E N T S DECLÉOR

WHITE RADIANCE

£59

Recognised globally for over 40 years as

Vitamin C-packed facial for sheer brilliance.

the trusted expert and innovator in premium

Duration 55min

aromatherapy skincare, DECLÉOR continues

CARITA HIGH PERFORMANCE

contour with a new lease of eye sparkle. A

GENESIS OF YOUTH

Duration 40mins. Erases imperfections for

FACIAL TREATMENTS

truly unforgettable experience that finishes

Good for ages 35+. A deeply relaxing blend

visibly luminous skin. Potent yet kind to skin,

CARITA CINETIC™ – The alternative to

with a glass of fizz and some tasty treats

of massage techniques combined with

AHAs blur imperfections, lines and wrinkles

cosmetic surgery and the exclusive

served to you in our relaxation lounge.

renowned anti-ageing products ensuring

for an even, super smooth complexion.

combination of Micro-currents, Ultrasound

AHA SKIN REFINER

£45

to amaze and delight with pioneering

DISCOVERY FACIAL

spa treatments and multi award-winning

The effective rescue remedy for perfectly

and LED futuristic technologies, for dramatic

GOLD PERFECTION

formulations with seductively sensorial

radiant skin. Duration 25 min

visible results after just 1 treatment. Tailored

With Mineral Gold.

expert solutions dedicated to individual skin

Reawaken the skin’s youthfulness and

DECLÉOR ADVANCED

concerns, CINETIC™ treatments truly deliver

recapture its vitality. With this truly radiance

ANTI-AGEING FACIALS

the ultimate results in correcting, lifting and

inducing treatment which leaves the facial

firming.

contours firmer and even-toned thanks to

£32

experiences to suit every skincare need.

DECLÉOR FACIALS ULTIMATE VITAMIN GLOW

£59

HYALURONIC WRINKLE RESIST

£69

This exquisite luxurious treatment uses

experience that finishes with a glass of

target lines and wrinkles.

unprecedented products which contain a

champagne and some tasty treats served

PAPAYA PURITY FOR COMBINATION

fusion of plants and Diamond to stimulates

to you in our relaxation lounge.

TO OILY SKIN

COLLAGEN PLUMP AND LIFT

£69

(1 hr. 40min) £145

Age 40/50. Duration 55min

the skin with a new lease of life. Intensely

Courses available on all Carita facials

rediscover the freshness of a matte and

Ultimately effective anti-ageing facial

transformed, skin is deeply regenerated and

please ask a member of the spa team for

luminous complexion.

leaving the skin plumper and firmer.

visibly flawless, firmer with ultimate clarity and

more details.

ADVANCED SCULPT AND LIFT

£69

that finishes with a glass of champagne

Age 50 + Duration 55min

and some taste treats served to you in our

Deliciously cocooning and nourishing to

Triple performance to eliminate wrinkles, loss

relaxation lounge.

comfort and repair. Duration 55min

of tone and dryness.

HARMONIE CALM

£59

(55min) £65

Infuse the skin with Papaya extract and

cell renewal and prolong the youth of

COTTON SOFTNESS FOR SENSITIVE SKIN

luminosity. A truly unforgettable experience

£59

(55min) £65

boosting ingredients and gentle exfoliation

visible clarity. Duration 55min

INTENSE NUTRITION

LAGOON HYDRATION FOR DEHYDRATED SKIN

a burst of moisture.

Deeply hydrating facial for super-soft skin.

Intensely balancing and detoxifying for

CARITA IDEAL SOLUTIONS

the skin glowing. A truly unforgettable

For immediately visible results, youth-

£59

shimmering with youth.

With a Fusion of Plants and Diamonds.

skin visibly radiant. Duration 55min

OXYGENATING PURE & MATT

skin appears visibly firmer with radiance and

Dive into Polynesian water and give your skin

PRECIOUS DIAMOND

Duration 55min

(1hr 40min) £115

techniques and Mineral Gold which leaves

Age 30/40 years old. Duration 55min

£59

intensive revitalising results. Immediately the

CARITA’s bespoke anti-ageing massage

Award winning vitamin facial to leave your

MOISTURE QUENCH

(1 hr. 30min) £99

VITAL EYES

SUPREME WRINKLE SOLUTION (1 hr. 30 mins) £99 Good for ages 25 +. This comprehensive anti-wrinkle treatment offers a multi-

£42

PRECIOUS DIAMOND FOR EYES (40 min) £55

dimensional approach to conquer all types

A powerful luxurious eye treatment, to visibly

of wrinkles. The skin is left luminous, radiant, visibly rejuvenated and glowing with health.

Desensitises and reinforce stressed, fragile

Duration 40min. Anti-ageing and visibly

reduce the appearance of fines lines and

and reactive skin. Duration 55min.

plumping for a smoother eye zone.

wrinkles as well as eliminate dark circles and puffiness. Transform and reawaken the eye

(55min) £65 Regain skin comfort and softness with Cotton extract to soothe away imbalances.

TO TA L FA C E & BO DY T R E AT M E NTS ORRESSENCE ENERGY Duration 1hr 25 min

MASSAGE TREATMENTS

CARITA SILK & CASHMERE TOUCH

£70

SCRUBS, WRAPS & INFUSIONS

(1hr 10 min) £79

ANTI-FATIGUE CITRUS ENERGY BOOST

TRANQUILLITY SCALP MASSAGE

£30

Energising and revitalising to improve

Duration 25 min. Intensively relaxes to

circulation.

ease tension and aid sleep. Pressure

The most blissful way to soothe the body

DECLÉOR

This deeply Relaxing, Revitalising and

DECLÉOR

and mind, you will feel revitalised and

AROMATHERAPY FULL BODY MASSAGE

Harmonising Massage will Relax your mind

AROMA BODY SILK GLISTENER 25 min £35

and unleash your body’s energy with this

Radiant, bright and petal soft – your skin

VANILLA & YLANG YLANG RELAXING

indulgent massage.

will glisten with health and vitality after

HYDRATION

this natural exfoliation treatment.

Intensely calming and nourishing for

EXPERT FIRMING & TONING THERAPY

super soft skin.

Duration 40min. Reparative, targeted

(55min) £62

the energy levels rebalanced. Skin is left deeply cleansed, perfectly replenished

Heavenly full body Aromatherapy

and glowing with youthfulness and vitality.

massage, prescribed aroma body balm

YOUTH REVEALING FACE & BODY

£70

is warmed and massages leaving you

SOFT SATIN SKIN EXFOLIATION (55min) £58

floating.

This exquisite exfoliating treatment will

Duration 1hr 25min AROMA BACK RELIEF

(25min) £32

and revitalise. Leaving skin intensively

Tension release massage for the back, lie

nourished, looking and feeling firmer and

back and chillax.

MADAGSCAR ESCAPE MASSAGE RADIANT MUM 2 BE

£70

(55min) £60

£43

body sculptor. Skin becomes firmer and

55min £55

CELLULITE EXPERT DETOX THERAPY

£55

stretch marks fade.

smoothed, revealing its original beauty

Massage and exfoliation combined in an

Duration 55mins. Detoxing and

and leaving your skin divinely soft.

exotic body treatment.

re-sculpting for problem areas like hips,

CARITA

thighs and buttocks.

SOFT SATIN SKIN EXFOLIATION (55min) £58

LED REFINING CONTOUR

more supple.

lavender.

RED ISLAND EXFOLIATING RITUAL

leave your skin feeling nourished and

Anti-ageing top-to-toe to tighten, renew

point massage with rosemary and

(45 min) £65

AROMA WRAPS

£58

This exquisite exfoliating treatment will

A targeted refining body programme

Four tailor-made cocooning full body

PERFECT LEGS & PRETTY FEET

to visibly improve the appearance of

£49

leave your skin feeling nourished and

envelopments. Each envelopment

Duration 55min

smoothed, revealing its original beauty

Duration 1hr 25 mins

Paradise for body and senses. Take a

skin quality and texture.Our exclusive

comprises three key elements -

Rejuvenates and invigorates for

and leaving your skin divinely soft.

Safe and nurturing pregnancy ritual,

blissful trip to the tropics with this exotic,

CINETIC™ LIFT EXPERT combines three

exfoliation, body mask then scalp and

gorgeous feet and legs.

suitable for pregnancies over 12 weeks.

hands on full body massage.

futuristic technologies: Micro-currents,

back massage. Offering total pleasure

Energise sluggish circulation and flush

Ultrasound, Luminotherapy and high

and comfort, use of a heated blanket

away toxins to relieve puffiness with this

performance formulae to leave skin

maximizes penetration of the active

focused yet pampering treatment.

feeling firmer and toned for more defined

ingredients for top-to-toe benefits.

looking skin contours.

Expertly tailored to your specific needs.

Relax while your highly trained therapist safely and gently treats your tummy, legs

DEEP TISSUE MUSCLE ENERGISER MASSAGE (55min) £65

and face to a truly nurturing experience that helps reduce the risk of stretch marks,

Banishes tight muscles with deeply

relieves ‘heavy’ legs and brightens skin.

therapeutic massage techniques relieves sports tension and aching muscles.

TREATMENT

Divine heated stones relax away muscle tension and strains.

£35

* Courses available, please ask a member

PEPPER & GRAPEFRUIT SLIM EFFECT

Duration 25min. This facial for your back

of the spa team for more details.

Detoxifies and firms, attacks cellulite.

transformes congested skin leaving it

AROMATHERAPY HOT STONE MASSAGE (55min) £65

CLEANSING & PURIFYING BACK

strokebly soft Decongests and brightens LEMON & MANGO, FIRM & TONE Tightening, sculpting and smoothing.

for a beautiful back.

H A N D A N D F E E T T R E AT S

WA X I N G EYE TREATMENTS

We don’t think life should be all rest and

CND DELUXE SPA MANICURE

SHELLAC REMOVAL

Gi-gi waxing system is a unique warm waxing

no play, and that’s why we’ve created

A Facial for the hands this treatment will

£10

range made from pure clove honey, which is

the Bollinger Champagne Nail Suite.

leave you with nothing else to desire. Starts

SHELLAC REMOVAL IF RE-DONE

Where better to spend some time on a

with shaping of the nails, cuticle work

£5

combination of glossy grooming and a little

followed by an exfoliation of the hands,

bit of fizz? A chance to reconnect with the

masque application and a hydrating

CND BRISA LITE NAIL ENHANCEMENT

½ Leg Wax

£17

Eyebrow Tint and Wax

lighter side of life.

massage, finished with an application and

Brisa Lite Removable Smoothing Gel is the

¾ Leg Wax

£20

Eyelash Tint

£13

colour of your choice.

power partner to CND Shellac™. It adds

Full Leg Wax

£23

Eyelash Tint & Eyebrow Tint

£18

CND Shellac brand up to 14 days nail

VINYLUX £ 35 (50 min) SHELLAC £40 (60 min)

a thin, flexible, lightweight protection to

Bikini Wax

£12

Eyelash extensions

£20

colour goes on like a polish, wears like a gel



perfect and smooth the surface of the

Brazilian Wax

£20

and is off in minutes.

CND SPA PEDICURE

natural nail.

Hollywood Wax

£30

*A patch test is required for all of the above

This luxury pedicure comprises of dead

£15

Underarm Wax

£7

tinting treatments for new clients at least 24

Upper Lip or Chin

£5

hours prior to treatments.

15 Min

15 Min

luxurious and rich, has a pleasant odour and

Eyebrow Wax

is soft and gentle on the skin.

Eyebrow Tweeze/Reshape

£10

Eyebrow Tint

30min

Vinylux is a premium polish that dries in 8

skin removal, shaping of the nails & cuticle

minutes flat and is ultimately the hardest

work, followed by cuticle nourishment and

Did we mention the Champagne…? A

Upper Lip and Chin

£8

wearing nail polish on the market.

a hydrating massage. Finished with an

sparkling glass of Champagne (or two) can

Forearm Wax

£14

application and colour of your choice.

be served with any of the treatments. Price

½ Leg, Underarm and Bikini

£30

VINYLUX £35 (40min) SHELLAC £40 (60 min)

available on request.

Full Leg, Underarm and Bikini

£38

CND SHAPE & FINISH FINGERNAILS OR

£8.50

TOENAILS

£7 £13.50



TANNING TREATMENTS XEN TAN



£39

Xen-Tan gives a golden tan which lasts and

Shaping of the natural nails and cuticles

*It is advisable not to use our pools or thermal

wears well. It has a unique and pleasant

tidied before application of your choice.

CND DELUXE SPA PEDICURE

suite before or after any hair removal

smell of almond which neutralises the scent

VINYLUX £15 (20 min ) SHELLAC £20 (30min)

A Facial for the feet! This pampering

treatments.

of any self-tan. Treatment 40 mins.

treatment leaves nothing to be desired. CND SPA MANICURE

Starting with dead skin removal, shaping

This treatment includes shaping the natural

of the nails, cuticle work, followed by an

nails, cuticle work, cuticle nourishment,

exfoliation, refreshing foot masque and

A tension-busting massage followed by an

application and colour of your choice and

hydrating massage, to finish the treatment

application of our top selling self-tanner for

finished with a hydrating massage.

choose your application and colour.

a gorgeously even Mediterranean glow

VINYLUX £ 29 (40 min) SHELLAC £33 ( 50min)

VINYLUX £40 (55min) SHELLAC £47 ( 70min)

(includes 250ml gradual glow to take home



DECLÉOR SUN-KISSED MEDITERRANEAN GLOW £60

and maintain your colour).

Treatment 55 mins.

J U S T F O R ME N INTENSIVE ENERGISING FACE TREATMENT

O UR FA C I L I T I ES GROOMING

RELAXATION SUITE

Experience Showers

Duration 55min. Kick-starts tired skin and minimises irritations.

Eyebrow tweeze/shape £10

After your spa treatment come and rest a while. The relaxation

Imagine a gentle waterfall or a rainforest downpour,

Our fatigue-fighting, anti-ageing treatment reduces shaving

Eyebrow wax £8.50

suite is a calm sanctuary with soothing sounds, relaxing aromas,

invigorating your mind, body and soul. Experience the health

bumps and irritation whilst re-invigorating skin.

Back wax £25

large luxury day beds with pillows and duvets, where you can...

benefits of alternating temperatures and color therapy of lights

Chest wax £25

Sleep, read or enjoy fresh water, herbal teas and coffee. We

to suit the mood.

ask you to respect the whisper policy in this room as all times.

EXPRESS ENERGISING FACE TREATMENT

£50

£32

Duration 25min. Time saving and face saving.

CND Male spa manicure

30 min

£25

CND Male spa pedicure

30 min

£30

Sinann Foot Baths

A high-speed solution to re-energise skin, this rejuvenating

THERMAL SUITE

treatment recharges instantly to leave tired skin looking clearer,

A series of heat related experiences to soothe, relax and

warmed / cooled and soothed in two individual foot baths.

fresher and with reduced beard growth. Job done!

detoxify your body. The Thermal Suite comprises a therapeutic

A wonderful way to relax with a partner or friend and to

Sauna, Experience Shower, Ice room, Crystal Steam Room

complement your treatments.

INTENSIVE ENERGISING BODY TREATMENT

£60



£24 per person

To enhance the Thermal Suite experience, feet can be

and Sinann Foot Baths along with state of the art hot beds and

Duration 55min. Blitzes tension and re-charges the mind.

relaxation beds. You will take a journey through heat and ice

Rasul

Dramatically reducing tension and boosting energy levels, this

and will leave feeling re-energized, relaxed and renewed.

Inspired by ancient Egyptian bathing, this is private treatment

deeply revitalising treatment includes a powerful therapeutic

£40 for 2 people, £45 for 3 people, £50 for 4 people

within the Heat Experience, you apply organic mud to your skin

massage to blast away muscular – and mental - aches and

Ice Room

which exfoliates, detoxifies and nourishes the skin. Steam fills

pains. Leaves mind and body ready to go again.

A toning, refreshing and stimulating effect on the body - we

the chamber culminating with a tropical rain shower inducing

recommend using the ice room after the heat experience to

pure relaxation.

MEN’S DEEP TISSUE BACK & SHOULDER MASSAGE

£35

help stimulate the body’s natural circulation.

Duration 25min. The ultimate stress-buster. Highly targeted treatment focusing solely on releasing tension

Therapeutic Sauna Room

in back and shoulders with a powerful deep tissue massage.

Sauna most traditional of thermal rooms, this high temperature

Intensely de-stressing to actively revitalise mind and body.

dry heat induces total muscle relaxation.

Crystal Steam Room A humid heating sensation also known as a Turkish or Roman Steam Bath. Particularly beneficial for the respiratory system. The heat, in combination with essential oils helps induce a state of deep relaxation.

S PA P O L I C Y Welcome to The Spa @ Suites Hotel. Please note that by booking an appointment you are accepting the terms and conditions of all our spa policy. ARRIVING Please arrive 15 minutes before your appointment time. This will give you plenty of time to check in, use the restroom, and fill out the compulsory New Client Questionnaire and enjoy light refreshments at reception. Arriving late will reduce your treatments minutes as each session will be finished exactly on time as a courtesy to the next client. We understand that sometimes being late is outside of your control. We will always do our best to accommodate late arrivals (within 15 minutes after your appointment) by performing the most complete treatment possible in the time remaining. Unfortunately, arriving 15 minutes after the scheduled time of your appointment will result in full charges (equivalent deductions from gift certificates or vouchers) without the opportunity to reschedule. If you have a gift voucher and do not show up for your treatment or cancel 72 hours before your treatment time, you will forfeit your voucher. We recommend that you plan ahead for your visit to our spa. We’ll be happy to answer any questions you may have about our location, parking and travel options. BOOKING BY PHONE & CANCELLETIONS SPA DAYS & BREAKS When booking by phone, you will be asked to provide a 50% deposit for your spa day/ spa break. A valid credit or debit card number will be required to prepay for your package. Sometimes a deposit will be

required for treatments, this will depend on the service being booked and length of treatment time. Should you wish to cancel your spa break/day please give us 72 hours’ notice and we will keep your prepayment on account for you to use on your next visit. Cancellations made with less than 72 hours’ notice or no shows will lose the full 50% deposit. REFUND POLICY - PRODUCTS All our products are sold as brand new and for personal use only. We cannot give refunds on any products sold due to personal hygiene and health and safety reasons. If there is a fault with the product we can send it back to the manufacturer for review. REFUND POLICY - SERVICES All our treatments are carried out by qualified therapists. If you have had a spa treatment that you are unsatisfied with please contact the spa immediately. We cannot give refunds on any treatments but we will look into your concerns immediately. We never refund deposits however if the cancellation period was 72 hours or more we will hold it on account for you. APPOINTMENT TIMES All timings shown throughout the site and on other marketing material refer to appointment times and not treatment times. NOISE AND MOBILE PHONES Please respect all spa guests’ right to privacy and serenity. Please maintain conversations at a considerate volume in all treatment areas. Mobile phones are not permitted in the treatment rooms and must be kept silent or turned off when you are in the spa.

CHILDREN For health and safety reasons and in order to maintain a peaceful, relaxing environment, children are not permitted in the spa. CLIENT QUESTIONNAIRE & HEALTH CONDITIONS All new clients will be requested to complete a Client Questionnaire Form before our therapists can perform any treatments. Failure to do so will result in us refusing to perform your treatments. Please advise us of any health conditions, allergies or injuries which could affect your service when completing this form. It is your responsibility to let us know of any changes in your circumstances before your treatment goes ahead. We also reserve the right to ask you to complete the Client Questionnaire every 6 months so that we can update our records. AGE RESTRICTIONS You must be 18 or over to receive massage treatments. For all other treatments you will require parental consent. We reserve the right to refuse performing treatments on any guest who is under the age of consent. CLEANLINESS In keeping with our commitment to cleanliness, safety and hygiene, our equipment is sterilized and sanitized after every service and treatment. LOSS OR DAMAGE OF PERSONAL ITEMS We regret that we cannot be responsible for any loss or damage of personal items at the spa. Please keep your personal belongings in the lockers provided.

PARIS

PARIS

Spa opening times are as follows: Monday-Thursday

10:00am - 8:00pm

Friday

9:00am - 7:00pm

Saturday-Sunday

9:00am - 6:00pm

Bank Holidays

10:00am - 6:00pm