lighter side of life. CND Shellac brand up to 14 days nail ... CND DELUXE SPA MANICURE. A Facial for .... the service be
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@ SUITES H
TEL
PURE INDULGENCE
The Spa @ Suites Hotel is your spa, to enjoy your way. Whether you wish to indulge in our luxury treatments, visit our Thermal Suite for a heat and ice journey like no other, rejuvenate with mud treatments in the double Rasul Chamber, we guarantee you will relax and enjoy the whole gratifying luxurious experience.
We have created a variety of treatments and packages perfect for any occasion, whether it is a treat for you or someone special we will tailor all treatments to perfection.
As you make your way through the Spa @ Suites Hotel, you realise you are somewhere very special. Somewhere dedicated to the well-being of both body and soul. A haven for the senses. A truly luxurious experience.
the
@ SUITES H
TEL
Our stunning Thermal Suite with Double Rasul Chamber for four, Sinann Foot Spa, Experience Showers, Hot Beds, Crystal Steam Room, Sauna and Ice Room offer an enviable range of heat, ice and water treatments designed to pleasure, pamper and ensure you enjoy a genuine spa experience.
Our amazing Relaxation Suite is a haven of peace and tranquility. A secluded sanctuary awaits to relax, unwind and drift away to a world of your own.
Each of our 7 single and 1 double Treatment Suites have been specially designed to create the right calming influence to sit in perfect harmony with your chosen treatment.
Following an initial consultation, your therapist will tailor your treatment to suit your individual needs.
S PA T R EAT MEN T MEN U ITS ALL ABOUT THE FIZZ
5 -7pm
for min of 2 ladies
SPA DAY S £30 p/p
SPOIL ME
£170p/p
Find a little time in your hectic schedule for a catch up with
Designed to be enjoyed by both men and women. Take time out
friends, come straight from work and unwind we will take care of
to forget the demands of the outside world with a blissfully relaxing
the rest. This spa experience includes:
experience that will leave your whole body feeling cared for.
• Heavenly hand and arm massage
This Spa Experience Includes:
• File and Vinylux polish of your choice
Use of the Spa and Leisure Facilities
Finish off the evening with a glass of bubbles and a Fondue of
• Youth Revealing face and body treatment or Decléor
your choice either chocolate or cheese in the spa bistro.
Orressence Energy 3 • VINYLUX spa manicure
RELAX ME
£60 p/p Mon-Fri £70p/p Sat-Sun
• VINYLUX spa pedicure
Treat yourself to a ½ day or evening to totally relax and unwind
• Lunch with bubbles at the spa bistro
you. You really will float away. This spa experience includes:
Complimentary use of robe, towel and flip flops
Use of the Spa and Leisure Facilities
Our state-of-the-art Bollinger Champagne Nail Suite, designed for the perfect finishing touches, ensures you leave looking as fabulous as you feel.
Choose from 1 x 25 minute treatment:
INDULGE ME
£295 p/p
• Discovery Facial
A full day of sheer luxury, for those looking for ultimate indulgence.
• Aroma Back Massage
This luxury package includes the most exclusive treatments
• Express Vinylux manicure
designed for you. Step in, float out. This Spa Experience Includes:
• Express Vinylux pedicure
A Bollinger breakfast
• A light lunch or supper in the spa bistro
Use of the Spa and Leisure Facilities
Complimentary use of robe, towel and flip flops
• Carita silk and cashmere touch massage • Gold perfection facial
REJUVENATE ME
£115 p/p Mon- Fri, £125 p/p Sat-Sun
• Vinylux spa manicure
Embark on this heavenly journey and emerge feeling totally
• Vinylux spa pedicure
relaxed, detoxified, toned and stimulated. Your face and body
• Lunch at the spa bistro
will also be soft to the touch with a radiant complexion. This spa
Finish your day with Afternoon tea or Cheese/ Chocolate fondue
experience includes:
Complimentary use of robe, towel and flip flops
Use of the Spa and Leisure Facilities • Aromatherapy hot stone massage or Aromatherapy body massage • Discovery Facial or Tranquility Scalp Massage • Lunch at the spa bistro Complimentary use of robe, towel and flip flops
S PA B RE A K S REVIVE ME
T HE S PA S I G NATU RE TRE ATM E NTS £99p/p Sun-Thur £109p/p Fri-Sat
YOU, ME & BABY MAKES 3
£315 per couple
These exclusive signature treatments have been prepared especially
SUITES SEVENTH HEAVEN
1hr 25min £69
Escape and unwind with our exclusive overnight spa break. You will
Take advantage of this getaway for just the two of you and pamper
with you, in mind. We have worked with skincare experts to create this
Let us take you on a sensorial journey with our seven rituals to heaven!
leave feeling revived and recharged. Check in to the hotel from
yourselves before the arrival of your little one. This Spa Experience
special range which your therapist will tailor it to suit your individual
These seven rituals include:- Welcome Calming Foot Ritual, Body
2pm on your arrival day. This Spa Experience Includes:
Includes:
needs.
Brush, Prescriptive Back Mask, Tranquillity Scalp Massage, Application
• Standard suite
Use of the Spa and Leisure Facilities
• 2 course Dinner
• Decléor Radiant Mum to be for Mum
GLOW
• Full English breakfast
• Decléor deep tissue massage for Dad
Get your glow on with a tailored facial to improve the condition of
• Full use of hotel Facilities
• Overnight stay in a standard suite
your skin. To nourish, rehydrate and repair or to heal and balance.
• Full use of spa facilities on day of treatments
• 3 course Dinner
Combining our very own foot ritual and a deeply relaxing scalp
WEDDING PACKAGES
Choose from 1x 25 min treatment from the following
• Lunch for 2 at the spa bistro
massage with a mask chosen specifically to suit you.
We have a variety of wedding and hen party packages available
• Discovery Facial
Complimentary use of robe, towel and flip flops
of Decléor Nourishing Body Moisturiser, Decléor Discovery Facial, and
DRIFT THE SPA SIDE ORDERS
• Sculpting Cellulite buster for legs
finished with an Awakening Foot Ritual. BLISS!!
upon request.
• Aroma back massage • Tranquility scalp
55min £59
25 min £25
55min £59
Drift away with skin softening body brushing followed by warm
We also have a selection of free-lance hairdressers and make-up
25 Minutes – Can be added to any 55 min treatment
essential oils being dripped luxuriously over the body and a bespoke
artists, should you be needing one, for any hair/make-up trials for the
• Energizing deep tissue leg massage
• Stressed Out? - Enjoy our calming back massage
full body massage pampering your individual needs. Skin is left satin
big day.
Complimentary use of robe, towel and flip flops
• Head feel heavy and up tight? - You will love our Tranquillity scalp
smooth and quenched, leaving it glowing.
massage JUST THE TWO OF US
£320 per couple
Take time out with your loved one and come and indulge in
• Love your face to be pampered? - Opt for our special face massage
TWIN SOULS
55min £59
Soft Hands & Sole Delight.
the luxurious suites spa and enjoy a relaxing massage. This Spa
• Want a spring in your step? - Select our Indulgent foot ritual
Nurture hard-working hands with an indulgent blend of skin smoothers
Experience Includes:
• Want to look less tired? – Discover our secret eye remedy
and softeners. Dry, damaged skin is repaired and weak or brittle nails
Use of the Spa and Leisure Facilities
strengthened; a hand and arm massage blissfully relaxes too.Treat
• Decléor aromatherapy body massage or Ultimate vitamin
sore and aching feet to a restorative purifying exfoliation, deeply
glow facial
relaxing massage and nourishing mask to banish dry, cracked heels
• Rasul for 2
and even improve the look of callouses leaving skin smoother and
• Overnight stay in a standard suite
brighter.
• 2 course Dinner • Full English breakfast • Lunch with bubbles for 2 in the spa bistro Complimentary use of robe, towel and flip flops
FA C I A L T RE AT M E N T S DECLÉOR
WHITE RADIANCE
£59
Recognised globally for over 40 years as
Vitamin C-packed facial for sheer brilliance.
the trusted expert and innovator in premium
Duration 55min
aromatherapy skincare, DECLÉOR continues
CARITA HIGH PERFORMANCE
contour with a new lease of eye sparkle. A
GENESIS OF YOUTH
Duration 40mins. Erases imperfections for
FACIAL TREATMENTS
truly unforgettable experience that finishes
Good for ages 35+. A deeply relaxing blend
visibly luminous skin. Potent yet kind to skin,
CARITA CINETIC™ – The alternative to
with a glass of fizz and some tasty treats
of massage techniques combined with
AHAs blur imperfections, lines and wrinkles
cosmetic surgery and the exclusive
served to you in our relaxation lounge.
renowned anti-ageing products ensuring
for an even, super smooth complexion.
combination of Micro-currents, Ultrasound
AHA SKIN REFINER
£45
to amaze and delight with pioneering
DISCOVERY FACIAL
spa treatments and multi award-winning
The effective rescue remedy for perfectly
and LED futuristic technologies, for dramatic
GOLD PERFECTION
formulations with seductively sensorial
radiant skin. Duration 25 min
visible results after just 1 treatment. Tailored
With Mineral Gold.
expert solutions dedicated to individual skin
Reawaken the skin’s youthfulness and
DECLÉOR ADVANCED
concerns, CINETIC™ treatments truly deliver
recapture its vitality. With this truly radiance
ANTI-AGEING FACIALS
the ultimate results in correcting, lifting and
inducing treatment which leaves the facial
firming.
contours firmer and even-toned thanks to
£32
experiences to suit every skincare need.
DECLÉOR FACIALS ULTIMATE VITAMIN GLOW
£59
HYALURONIC WRINKLE RESIST
£69
This exquisite luxurious treatment uses
experience that finishes with a glass of
target lines and wrinkles.
unprecedented products which contain a
champagne and some tasty treats served
PAPAYA PURITY FOR COMBINATION
fusion of plants and Diamond to stimulates
to you in our relaxation lounge.
TO OILY SKIN
COLLAGEN PLUMP AND LIFT
£69
(1 hr. 40min) £145
Age 40/50. Duration 55min
the skin with a new lease of life. Intensely
Courses available on all Carita facials
rediscover the freshness of a matte and
Ultimately effective anti-ageing facial
transformed, skin is deeply regenerated and
please ask a member of the spa team for
luminous complexion.
leaving the skin plumper and firmer.
visibly flawless, firmer with ultimate clarity and
more details.
ADVANCED SCULPT AND LIFT
£69
that finishes with a glass of champagne
Age 50 + Duration 55min
and some taste treats served to you in our
Deliciously cocooning and nourishing to
Triple performance to eliminate wrinkles, loss
relaxation lounge.
comfort and repair. Duration 55min
of tone and dryness.
HARMONIE CALM
£59
(55min) £65
Infuse the skin with Papaya extract and
cell renewal and prolong the youth of
COTTON SOFTNESS FOR SENSITIVE SKIN
luminosity. A truly unforgettable experience
£59
(55min) £65
boosting ingredients and gentle exfoliation
visible clarity. Duration 55min
INTENSE NUTRITION
LAGOON HYDRATION FOR DEHYDRATED SKIN
a burst of moisture.
Deeply hydrating facial for super-soft skin.
Intensely balancing and detoxifying for
CARITA IDEAL SOLUTIONS
the skin glowing. A truly unforgettable
For immediately visible results, youth-
£59
shimmering with youth.
With a Fusion of Plants and Diamonds.
skin visibly radiant. Duration 55min
OXYGENATING PURE & MATT
skin appears visibly firmer with radiance and
Dive into Polynesian water and give your skin
PRECIOUS DIAMOND
Duration 55min
(1hr 40min) £115
techniques and Mineral Gold which leaves
Age 30/40 years old. Duration 55min
£59
intensive revitalising results. Immediately the
CARITA’s bespoke anti-ageing massage
Award winning vitamin facial to leave your
MOISTURE QUENCH
(1 hr. 30min) £99
VITAL EYES
SUPREME WRINKLE SOLUTION (1 hr. 30 mins) £99 Good for ages 25 +. This comprehensive anti-wrinkle treatment offers a multi-
£42
PRECIOUS DIAMOND FOR EYES (40 min) £55
dimensional approach to conquer all types
A powerful luxurious eye treatment, to visibly
of wrinkles. The skin is left luminous, radiant, visibly rejuvenated and glowing with health.
Desensitises and reinforce stressed, fragile
Duration 40min. Anti-ageing and visibly
reduce the appearance of fines lines and
and reactive skin. Duration 55min.
plumping for a smoother eye zone.
wrinkles as well as eliminate dark circles and puffiness. Transform and reawaken the eye
(55min) £65 Regain skin comfort and softness with Cotton extract to soothe away imbalances.
TO TA L FA C E & BO DY T R E AT M E NTS ORRESSENCE ENERGY Duration 1hr 25 min
MASSAGE TREATMENTS
CARITA SILK & CASHMERE TOUCH
£70
SCRUBS, WRAPS & INFUSIONS
(1hr 10 min) £79
ANTI-FATIGUE CITRUS ENERGY BOOST
TRANQUILLITY SCALP MASSAGE
£30
Energising and revitalising to improve
Duration 25 min. Intensively relaxes to
circulation.
ease tension and aid sleep. Pressure
The most blissful way to soothe the body
DECLÉOR
This deeply Relaxing, Revitalising and
DECLÉOR
and mind, you will feel revitalised and
AROMATHERAPY FULL BODY MASSAGE
Harmonising Massage will Relax your mind
AROMA BODY SILK GLISTENER 25 min £35
and unleash your body’s energy with this
Radiant, bright and petal soft – your skin
VANILLA & YLANG YLANG RELAXING
indulgent massage.
will glisten with health and vitality after
HYDRATION
this natural exfoliation treatment.
Intensely calming and nourishing for
EXPERT FIRMING & TONING THERAPY
super soft skin.
Duration 40min. Reparative, targeted
(55min) £62
the energy levels rebalanced. Skin is left deeply cleansed, perfectly replenished
Heavenly full body Aromatherapy
and glowing with youthfulness and vitality.
massage, prescribed aroma body balm
YOUTH REVEALING FACE & BODY
£70
is warmed and massages leaving you
SOFT SATIN SKIN EXFOLIATION (55min) £58
floating.
This exquisite exfoliating treatment will
Duration 1hr 25min AROMA BACK RELIEF
(25min) £32
and revitalise. Leaving skin intensively
Tension release massage for the back, lie
nourished, looking and feeling firmer and
back and chillax.
MADAGSCAR ESCAPE MASSAGE RADIANT MUM 2 BE
£70
(55min) £60
£43
body sculptor. Skin becomes firmer and
55min £55
CELLULITE EXPERT DETOX THERAPY
£55
stretch marks fade.
smoothed, revealing its original beauty
Massage and exfoliation combined in an
Duration 55mins. Detoxing and
and leaving your skin divinely soft.
exotic body treatment.
re-sculpting for problem areas like hips,
CARITA
thighs and buttocks.
SOFT SATIN SKIN EXFOLIATION (55min) £58
LED REFINING CONTOUR
more supple.
lavender.
RED ISLAND EXFOLIATING RITUAL
leave your skin feeling nourished and
Anti-ageing top-to-toe to tighten, renew
point massage with rosemary and
(45 min) £65
AROMA WRAPS
£58
This exquisite exfoliating treatment will
A targeted refining body programme
Four tailor-made cocooning full body
PERFECT LEGS & PRETTY FEET
to visibly improve the appearance of
£49
leave your skin feeling nourished and
envelopments. Each envelopment
Duration 55min
smoothed, revealing its original beauty
Duration 1hr 25 mins
Paradise for body and senses. Take a
skin quality and texture.Our exclusive
comprises three key elements -
Rejuvenates and invigorates for
and leaving your skin divinely soft.
Safe and nurturing pregnancy ritual,
blissful trip to the tropics with this exotic,
CINETIC™ LIFT EXPERT combines three
exfoliation, body mask then scalp and
gorgeous feet and legs.
suitable for pregnancies over 12 weeks.
hands on full body massage.
futuristic technologies: Micro-currents,
back massage. Offering total pleasure
Energise sluggish circulation and flush
Ultrasound, Luminotherapy and high
and comfort, use of a heated blanket
away toxins to relieve puffiness with this
performance formulae to leave skin
maximizes penetration of the active
focused yet pampering treatment.
feeling firmer and toned for more defined
ingredients for top-to-toe benefits.
looking skin contours.
Expertly tailored to your specific needs.
Relax while your highly trained therapist safely and gently treats your tummy, legs
DEEP TISSUE MUSCLE ENERGISER MASSAGE (55min) £65
and face to a truly nurturing experience that helps reduce the risk of stretch marks,
Banishes tight muscles with deeply
relieves ‘heavy’ legs and brightens skin.
therapeutic massage techniques relieves sports tension and aching muscles.
TREATMENT
Divine heated stones relax away muscle tension and strains.
£35
* Courses available, please ask a member
PEPPER & GRAPEFRUIT SLIM EFFECT
Duration 25min. This facial for your back
of the spa team for more details.
Detoxifies and firms, attacks cellulite.
transformes congested skin leaving it
AROMATHERAPY HOT STONE MASSAGE (55min) £65
CLEANSING & PURIFYING BACK
strokebly soft Decongests and brightens LEMON & MANGO, FIRM & TONE Tightening, sculpting and smoothing.
for a beautiful back.
H A N D A N D F E E T T R E AT S
WA X I N G EYE TREATMENTS
We don’t think life should be all rest and
CND DELUXE SPA MANICURE
SHELLAC REMOVAL
Gi-gi waxing system is a unique warm waxing
no play, and that’s why we’ve created
A Facial for the hands this treatment will
£10
range made from pure clove honey, which is
the Bollinger Champagne Nail Suite.
leave you with nothing else to desire. Starts
SHELLAC REMOVAL IF RE-DONE
Where better to spend some time on a
with shaping of the nails, cuticle work
£5
combination of glossy grooming and a little
followed by an exfoliation of the hands,
bit of fizz? A chance to reconnect with the
masque application and a hydrating
CND BRISA LITE NAIL ENHANCEMENT
½ Leg Wax
£17
Eyebrow Tint and Wax
lighter side of life.
massage, finished with an application and
Brisa Lite Removable Smoothing Gel is the
¾ Leg Wax
£20
Eyelash Tint
£13
colour of your choice.
power partner to CND Shellac™. It adds
Full Leg Wax
£23
Eyelash Tint & Eyebrow Tint
£18
CND Shellac brand up to 14 days nail
VINYLUX £ 35 (50 min) SHELLAC £40 (60 min)
a thin, flexible, lightweight protection to
Bikini Wax
£12
Eyelash extensions
£20
colour goes on like a polish, wears like a gel
perfect and smooth the surface of the
Brazilian Wax
£20
and is off in minutes.
CND SPA PEDICURE
natural nail.
Hollywood Wax
£30
*A patch test is required for all of the above
This luxury pedicure comprises of dead
£15
Underarm Wax
£7
tinting treatments for new clients at least 24
Upper Lip or Chin
£5
hours prior to treatments.
15 Min
15 Min
luxurious and rich, has a pleasant odour and
Eyebrow Wax
is soft and gentle on the skin.
Eyebrow Tweeze/Reshape
£10
Eyebrow Tint
30min
Vinylux is a premium polish that dries in 8
skin removal, shaping of the nails & cuticle
minutes flat and is ultimately the hardest
work, followed by cuticle nourishment and
Did we mention the Champagne…? A
Upper Lip and Chin
£8
wearing nail polish on the market.
a hydrating massage. Finished with an
sparkling glass of Champagne (or two) can
Forearm Wax
£14
application and colour of your choice.
be served with any of the treatments. Price
½ Leg, Underarm and Bikini
£30
VINYLUX £35 (40min) SHELLAC £40 (60 min)
available on request.
Full Leg, Underarm and Bikini
£38
CND SHAPE & FINISH FINGERNAILS OR
£8.50
TOENAILS
£7 £13.50
TANNING TREATMENTS XEN TAN
£39
Xen-Tan gives a golden tan which lasts and
Shaping of the natural nails and cuticles
*It is advisable not to use our pools or thermal
wears well. It has a unique and pleasant
tidied before application of your choice.
CND DELUXE SPA PEDICURE
suite before or after any hair removal
smell of almond which neutralises the scent
VINYLUX £15 (20 min ) SHELLAC £20 (30min)
A Facial for the feet! This pampering
treatments.
of any self-tan. Treatment 40 mins.
treatment leaves nothing to be desired. CND SPA MANICURE
Starting with dead skin removal, shaping
This treatment includes shaping the natural
of the nails, cuticle work, followed by an
nails, cuticle work, cuticle nourishment,
exfoliation, refreshing foot masque and
A tension-busting massage followed by an
application and colour of your choice and
hydrating massage, to finish the treatment
application of our top selling self-tanner for
finished with a hydrating massage.
choose your application and colour.
a gorgeously even Mediterranean glow
VINYLUX £ 29 (40 min) SHELLAC £33 ( 50min)
VINYLUX £40 (55min) SHELLAC £47 ( 70min)
(includes 250ml gradual glow to take home
DECLÉOR SUN-KISSED MEDITERRANEAN GLOW £60
and maintain your colour).
Treatment 55 mins.
J U S T F O R ME N INTENSIVE ENERGISING FACE TREATMENT
O UR FA C I L I T I ES GROOMING
RELAXATION SUITE
Experience Showers
Duration 55min. Kick-starts tired skin and minimises irritations.
Eyebrow tweeze/shape £10
After your spa treatment come and rest a while. The relaxation
Imagine a gentle waterfall or a rainforest downpour,
Our fatigue-fighting, anti-ageing treatment reduces shaving
Eyebrow wax £8.50
suite is a calm sanctuary with soothing sounds, relaxing aromas,
invigorating your mind, body and soul. Experience the health
bumps and irritation whilst re-invigorating skin.
Back wax £25
large luxury day beds with pillows and duvets, where you can...
benefits of alternating temperatures and color therapy of lights
Chest wax £25
Sleep, read or enjoy fresh water, herbal teas and coffee. We
to suit the mood.
ask you to respect the whisper policy in this room as all times.
EXPRESS ENERGISING FACE TREATMENT
£50
£32
Duration 25min. Time saving and face saving.
CND Male spa manicure
30 min
£25
CND Male spa pedicure
30 min
£30
Sinann Foot Baths
A high-speed solution to re-energise skin, this rejuvenating
THERMAL SUITE
treatment recharges instantly to leave tired skin looking clearer,
A series of heat related experiences to soothe, relax and
warmed / cooled and soothed in two individual foot baths.
fresher and with reduced beard growth. Job done!
detoxify your body. The Thermal Suite comprises a therapeutic
A wonderful way to relax with a partner or friend and to
Sauna, Experience Shower, Ice room, Crystal Steam Room
complement your treatments.
INTENSIVE ENERGISING BODY TREATMENT
£60
£24 per person
To enhance the Thermal Suite experience, feet can be
and Sinann Foot Baths along with state of the art hot beds and
Duration 55min. Blitzes tension and re-charges the mind.
relaxation beds. You will take a journey through heat and ice
Rasul
Dramatically reducing tension and boosting energy levels, this
and will leave feeling re-energized, relaxed and renewed.
Inspired by ancient Egyptian bathing, this is private treatment
deeply revitalising treatment includes a powerful therapeutic
£40 for 2 people, £45 for 3 people, £50 for 4 people
within the Heat Experience, you apply organic mud to your skin
massage to blast away muscular – and mental - aches and
Ice Room
which exfoliates, detoxifies and nourishes the skin. Steam fills
pains. Leaves mind and body ready to go again.
A toning, refreshing and stimulating effect on the body - we
the chamber culminating with a tropical rain shower inducing
recommend using the ice room after the heat experience to
pure relaxation.
MEN’S DEEP TISSUE BACK & SHOULDER MASSAGE
£35
help stimulate the body’s natural circulation.
Duration 25min. The ultimate stress-buster. Highly targeted treatment focusing solely on releasing tension
Therapeutic Sauna Room
in back and shoulders with a powerful deep tissue massage.
Sauna most traditional of thermal rooms, this high temperature
Intensely de-stressing to actively revitalise mind and body.
dry heat induces total muscle relaxation.
Crystal Steam Room A humid heating sensation also known as a Turkish or Roman Steam Bath. Particularly beneficial for the respiratory system. The heat, in combination with essential oils helps induce a state of deep relaxation.
S PA P O L I C Y Welcome to The Spa @ Suites Hotel. Please note that by booking an appointment you are accepting the terms and conditions of all our spa policy. ARRIVING Please arrive 15 minutes before your appointment time. This will give you plenty of time to check in, use the restroom, and fill out the compulsory New Client Questionnaire and enjoy light refreshments at reception. Arriving late will reduce your treatments minutes as each session will be finished exactly on time as a courtesy to the next client. We understand that sometimes being late is outside of your control. We will always do our best to accommodate late arrivals (within 15 minutes after your appointment) by performing the most complete treatment possible in the time remaining. Unfortunately, arriving 15 minutes after the scheduled time of your appointment will result in full charges (equivalent deductions from gift certificates or vouchers) without the opportunity to reschedule. If you have a gift voucher and do not show up for your treatment or cancel 72 hours before your treatment time, you will forfeit your voucher. We recommend that you plan ahead for your visit to our spa. We’ll be happy to answer any questions you may have about our location, parking and travel options. BOOKING BY PHONE & CANCELLETIONS SPA DAYS & BREAKS When booking by phone, you will be asked to provide a 50% deposit for your spa day/ spa break. A valid credit or debit card number will be required to prepay for your package. Sometimes a deposit will be
required for treatments, this will depend on the service being booked and length of treatment time. Should you wish to cancel your spa break/day please give us 72 hours’ notice and we will keep your prepayment on account for you to use on your next visit. Cancellations made with less than 72 hours’ notice or no shows will lose the full 50% deposit. REFUND POLICY - PRODUCTS All our products are sold as brand new and for personal use only. We cannot give refunds on any products sold due to personal hygiene and health and safety reasons. If there is a fault with the product we can send it back to the manufacturer for review. REFUND POLICY - SERVICES All our treatments are carried out by qualified therapists. If you have had a spa treatment that you are unsatisfied with please contact the spa immediately. We cannot give refunds on any treatments but we will look into your concerns immediately. We never refund deposits however if the cancellation period was 72 hours or more we will hold it on account for you. APPOINTMENT TIMES All timings shown throughout the site and on other marketing material refer to appointment times and not treatment times. NOISE AND MOBILE PHONES Please respect all spa guests’ right to privacy and serenity. Please maintain conversations at a considerate volume in all treatment areas. Mobile phones are not permitted in the treatment rooms and must be kept silent or turned off when you are in the spa.
CHILDREN For health and safety reasons and in order to maintain a peaceful, relaxing environment, children are not permitted in the spa. CLIENT QUESTIONNAIRE & HEALTH CONDITIONS All new clients will be requested to complete a Client Questionnaire Form before our therapists can perform any treatments. Failure to do so will result in us refusing to perform your treatments. Please advise us of any health conditions, allergies or injuries which could affect your service when completing this form. It is your responsibility to let us know of any changes in your circumstances before your treatment goes ahead. We also reserve the right to ask you to complete the Client Questionnaire every 6 months so that we can update our records. AGE RESTRICTIONS You must be 18 or over to receive massage treatments. For all other treatments you will require parental consent. We reserve the right to refuse performing treatments on any guest who is under the age of consent. CLEANLINESS In keeping with our commitment to cleanliness, safety and hygiene, our equipment is sterilized and sanitized after every service and treatment. LOSS OR DAMAGE OF PERSONAL ITEMS We regret that we cannot be responsible for any loss or damage of personal items at the spa. Please keep your personal belongings in the lockers provided.
PARIS
PARIS
Spa opening times are as follows: Monday-Thursday
10:00am - 8:00pm
Friday
9:00am - 7:00pm
Saturday-Sunday
9:00am - 6:00pm
Bank Holidays
10:00am - 6:00pm