Mar 31, 2016 - Host Airline ... The panel discussion will focus on best practices ... Ten Brig Ar Carlos Aquino, Director General, Department of Airspace Control.
Putting Aviation at the Forefront!
30 - 31 March 2016
Santiago, Chile
Host Airline
Host Airport
Support Organization
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Media Sponsor
Wednesday 30 March 2016 09:00 - 14:00 09:00 - 09:25
Welcome Address
09:25- 09:40
Peter Cerda, Regional Vice President, The Americas, IATA
Keynote Address
09:40 - 10:00
Andrés Gómez- Lobo, Minister of Transportation and Communications, Chile
State of the Industry Report
10:00 - 10:45
Tony Tyler, Director General and CEO, IATA
AM Networking Break - Sponsored by Infrastructure: Looking Towards the 10 Years Effective and efficient infrastructure planning is an important topic for Latin American countries. Economists and business experts are forecasting continuous growth in passenger volumes for the region. Governments, airports and airlines need to strategize and develop plans to ensure their readiness to support such growth. The development of new projects have to follow safety, efficiency and functionality factors as a key driver for success. The panel discussion will focus on best practices in master planning, tactical coordination, efficient use of technologies and cross-collaboration in the Region, with an emphasis on innovation. Moderator: Chris Barks, Director, Western Hemisphere Office, FAA Panelists:
10:45 - 11:45
Sponsored by:
German Efromovich, President AVIANCA Holdings
Juan Pablo Muñoz, Airports Senior Infrastructure Manager, LAN
Ten Brig Ar Carlos Aquino, Director General, Department of Airspace Control
Luis Vidal, Architect, Luis Vidal + arquitectos
How operational benefits can provide an ROI for inflight connectivity
11:45 - 12:00
Jeffrey Rex, Director, Panasonic Weather Solutions
CFM in Latin America: commitment to the region, and LEAP program update
12:00 - 13:30 Networking Lunch Sponsored by
13:30 - 14:00
Jonathan Kruszynski, Senior Marketing Manager, GE Aviation
Economic Outlook
Brian Pearce, Chief Economist, IATA
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Wednesday 30 March 2016 14:00 - 23:00 14:00 - 15:00
Value of Aviation in Latin America & the Caribbean Latin-American economies have undergone basic structural changes that are transforming the social landscape, local production and are creating new development patterns. This is reflected on the region’s resilience to global economic downturns. Despite challenges, the number of passengers traveling will increase significantly over the next 10-15 years. Aviation is a motor of growth and economic development. A through understanding from the Governments of the impact of aviation on the commercial and social progress is key in order to create collaboratively the conditions for the industry to flourish.
Sponsored by:
Moderator: Gabriela Frías, Presentador, Portafolio Global, CNN Panelists:
Nicolás Claude, CEO, Nuevo Pudahuel
Donna Hrinak, President, Boeing Latin America
Maribel Rodriguez, Country Manager, WTTC
Alfredo Babun, General Manager Chile, Perú, Ecuador, Colombia, Venezuel, Air Canada
15:00 - 15:45
PM Networking Break
15:45 - 16:00
How Airlines and Airports can contain variability, increase differentiation, optimize operational excellence and improve passenger centricity
Haakan Andersson, Director of Airports, Unisys Global Transportation
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Doing Business in the Americas, Opportunity or Risk? (Regulatory challenges: over regulation, lack of harmonization, outdated regulation)
16:00 - 16:45
Sponsored by:
Latin America is a particularly challenging market however has a solid international trade activity that provides a boost to business-related travel. This panel will address how to minimize the risks and consolidate opportunities when doing business in this dynamic, fast paced market. How countries that adopt a smart regulatory framework in aviation will facilitate the ability for their airlines to compete on a regional and global level. Moderator: Carlos Ozores, Principal, ICF International & Director for Latin America Panelists:
Rafael Alonso, President of Latin America, Airbus
Enrique Cueto, CEO, CEO LATAM Airlines Group
Alex de Gunten, Business Development Officer, HEICO Corporation’s Flight Support Group & Advisor to the Executive Board, Latin American and Caribbean Air Transport Association
Anita Mendiratta, Special Advisor to the Secretary General, UNWTO
Patrick Baudis, Vice President Marketing, Bombardier
19:30- 20:30 Reception - Sponsored by
20:30 - 23:00 Gala Dinner - Sponsored by
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Thursday 31 March 2016 09:00 - 12:00 09:00 - 09:45
9:45 - 10:05
Consumer Protection: Passenger Rights vs Protectionism Airlines, passengers, and governments have a shared goal of getting to destinations comfortably and ontime. Airlines are committed to looking after their customers and, due to the fiercely competitive market, are highly incentivized to do so. When things do not go according to plan, airlines agree with the concept of passenger protection to underline this commitment. But the proliferation of passenger rights regimes around the world creates difficulties for the industry and confusion for customers. In addition, prescriptive regimes can have unintended consequences for consumers, including higher fares, lower connectivity, and greater inconvenience. It is vital that governments, regulators and the flying public understand the balance between protecting consumer rights and protecting sustainable air services. Appropriate regulations, globally coordinated, can give passengers confidence while ensuring the freedom to fly. Rather than regulations “defending” passengers, they should be framed as a partnership between consumers and the industry, aimed at encouraging competition, innovation, consumer confidence and enhanced air connectivity. Moderator: Eduardo Iglesias, Executive Director, ALTA Panelists:
Jaime Binder, Secretario General de la Junta de Aeronautica Civil de Chile
Ricardo Bernardi, Founding partner, Bernardi & Schnapp Advogados
Elizabeth Freidenberg, Partner, Freidenberg, Freidenberg & Lifsic Abogados
Felipe Volante, Legal Counsel, Sky Airline
Alejandro Piera, Lawyer, Guanes, Heisecke & Piera Abogados
The Border Security Paradigm The three strategic security imperatives that governments and global security leaders should implement when seeking solutions to effective control of frontiers in an age of porous borders and global radicalization
10:05 - 10:35 10:35 - 11:40
Sponsored by:
11:40 - 12:00
Dr. Attila Freska, Chief Operating Officer, Securiport
AM Networking Break Ready to Fly – Ready to Arrive: the End to End Passenger Experience From step-by-step to an end-to-end solution. The passenger journey consists of many steps and stops. Can we move from 14 fragmented steps to one harmonized integrated process? What is the future of border checks, how governments can streamline processes before you depart and at security, making the process smarter; eliminating stops, and making the airport a pleasant experience without repetitive steps. Moderator: Filipe Reis, Regional Director, The Americas, IATA Panelists:
Capt Miguel Dau, Chief Operating Officer, GRU Airport
Albert Kluyver, CEO, Insel Air
Pettersom Paiva, CEO, Voopter
Holger Paulmann, CEO, Sky Airline
Paul Fujimura, Assistant Administrator for Global Strategies, TSA
From packing to landing: how to move from fragmented steps to one harmonized integrated by making the process smarter; eliminating stops, and making the airport a pleasant experience without repetitive steps.
Alex Covarrubias, Vice presidente de ventas para América Latina y el Caribe , SITA
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Thursday 31 March 2016 12:00 - 17:00 Networking Lunch - Overview of the future services landscape for the growing wide body fleet in Latin America
12:00 - 13:30 Sponsored by
13:30 - 13:50
Lead for Digital in Airline industry The reality of “Digital” in the context of airlines, goes much deeper than the typically referred to websites, customer apps and e-commerce. The evolution of digital technologies is starting to transform the way airlines fundamentally operate and organize their businesses. This development is irreversible and accelerating. In the next decade, winners and losers in the industry will be largely determined by their ability to understand and capitalize on digital opportunities. This session delves in to digital beyond “point solutions” and identifies the digital levers that can unlock the most value for airline companies.
13:50 - 14:35
15:35 - 16:00
Dirk-Jan Koops, Managing Director, Airline Industry, Accenture
Aviation as an Economic Engine
14:35 - 15:35
Alistair Calderwood, Marketing Director, Customer Strategy & Marketing, Rolls-Royce plc
Alex Dichter, Director, Travel, Transport, & Logistics Practice, McKinsey & Company
Brazil: Facing the Storms The current economic situation in Brazil has reached a point of being a major concern in the Region. Local and international carriers that serve this market are under great pressure to be able to financially sustain their current operations. Brazilian carriers have reduced capacity and are shrinking their workforce. International carriers have cancelled new routes that had already been announced. A discussion of how the industry can collaborate with governments to search and reach solutions for both. Moderator: Eduardo Zanovics, President, ABEAR Panelists:
Luiz Rocha, CEO, RIOgaleao
Guilherme Ramalho, Minister, Civil Aviation Secretariat, Brazil
Paulo Cesar de Souza e Silva, President & CEO, Embraer Commercial Aviation
José Efromovich, Director, Avianca Holdings SA, Synergy Group Corp
Closing Remarks
Gabriela Peralta, Country Manager Chile, IATA
16:00 - 17:00 Guided Tour - FIDAE Air Show - Sponsored by
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Host Airline & Gala Dinner Sponsor
Mobile App Sponsor
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Bronze Sponsor
Media Partners
Supporting Organization
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