Questions & Answers: WebRTC Services Solution - Sonus Networks [PDF]

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1. Questions & Answers: Sonus SBC 1000 and SBC 2000 Session Border Controller ... The Sonus WebRTC Services Solution is comprised of the following.
Questions & Answers: WebRTC Services Solution

Empowering customers takeSBC control and customize Real-Time Communications Sonus SBC 1000 to and 2000 Sessiontheir Border Controller (RTC) applications to build engagement solutions that improve the end-user’s experience and enable new business models.Configurations Investment Protection The Sonus WebRTC Services Solution allows businesses to engage with their end-users in a unique and personalized manner. This robust solution provides the development tools needed to customize applications which best address the specific needs and pain points of end-users. In addition, the behind-the-scenes infrastructure enables applications to seamlessly and securely connect across multiple browser-enabled end devices. Web Real-Time Communications (WebRTC) is a technology that enables web browsers to participate in audio, video and data communications without the need for any additional plug-ins or application downloads.

Sonus’ WebRTC Services Solution

• Common Software Interface = Uniformity: create applications using common functions and methods that run across any platform (desktop, mobile), operating system (OS—iOS, Android) or browser (Chrome, Firefox)

• Developer Friendly: Sonus WebRTC building blocks simplify

The Sonus WebRTC Services Solution is comprised of the following components:

application development by providing the same code-based “look and feel” for developers looking to create applications that run within a browser or on top of a mobile OS

1. Sonus WebRTC Software Development Kit (WRTC SDK): a

• New Business Models: enable web and applications developers

toolkit for web and application developers, designed to simplify the deployment of reliable, robust and secure click-to-connect features

2. Sonus WebRTC (WRTC) Gateway: provides Session Initiation Protocol (SIP) to WebRTC interworking and performs user authentication

3. Sonus Session Border Controller (SBC): enables WebRTC users to communicate to any back-end SIP system and Public Switched Telephone Network (PSTN)

4. Sonus Element Management System (EMS): manages Sonus network elements, streamlines scaling and dynamic node configurations, and supports fault alarms/traps and performance statistics for quick troubleshooting

to integrate multi-media features into both webpages and application-based designs

• Session Mobility: allows end-users to seamlessly move their WebRTC session(s) across devices and networks, as needed

Back-end Infrastructure Industry-leading performance enables Sonus’ WebRTC Services Solution to securely and reliably deliver critical RTC applications, including voice, video and data sharing, to ANY browser-enabled end device.

• Virtualization: a fully software-based solution purpose-built for cloud/Network Function Virtualization (NFV) engagement

• Interworking: enables WebRTC users to communicate to any back-end SIP system and PSTN

• Cloud Ready: easily integrates into an existing public cloud infrastructure, including HP, Google and Amazon (AWS)

• High Availability: ensures that customers stay connected and critical WebRTC applications are always up and running

• Security: hides network topology from unauthorized users and prevents Distributed Denial of Service (DDoS) attacks

Key Solution Benefits: • A software-only solution focused on security, scale and high availability

BRIDGING WEB AND REST OF WORLD Figure 1: Sonus WebRTC Services Solution bridges disparate domains of WebRTC and traditional Internet Protocol (IP)-based networks, delivering real-time communications within mobile applications and on websites—accessible within any browser.

Software Development Kit (SDK) With the Sonus WebRTC SDK, which includes a comprehensive set of libraries and Application Programming Interfaces (APIs), businesses can build personalized applications that deliver an enhanced user experience.

• Simplicity: write your applications once, and run them anywhere—from any browser to any browser-enabled end device

• Write customized applications once and run them anywhere • Support for proprietary (non-standard) user authentication models

• Bridge Web to SIP communications • Does not require additional plug-ins or application downloads

Use Cases WebRTC has a variety of exciting use cases that can be used to improve the end-customer experience and increase profits by driving new business models. The following are a few examples:

• Contact Centers: improve customer experience by building customer intimacy and trust

• OTT Providers: an alternative, cost-effective way to provide UC services to end users

• Education: collaboration applications to encourage engagement among peers/students/professors

• Health Care: enable secure doctor/patient communications 1

Sonus WebRTC Services Solution Components Platform

Benefits

Sonus WebRTC Software Development Kit (SDK) • Combination of libraries and APIs — enables web developers to introduce multi-media WebRTC functionality into their web applications/webpages • Easily create applications that run across any • OS (Android, iOS) • Platform (mobile, desktop) • Browser (Chrome, Firefox, etc.)

Sonus WebRTC Gateway • • • • •

Web to SIP Interworking User authentication and policy Maintain WebRTC user registry and routing Session management for web2web and web2sip sessions Communicate to any back-end SIP system and PSTN

Sonus Session Border Controllers (SBCs) • • • • •

Relay and police media streams Interwork WebRTC media DTLS/SRTP to traditional RTP/UDP Distributed Denial of Service (DDoS)/Denial of Service (DoS) attack prevention Topology hiding Traffic management

Sonus Element Management System (EMS) • • • • •

Manages Sonus Network Elements Dynamic node discovery and registration Streamlines scaling and dynamic node configurations Ensures configuration integrity as new nodes are initiated within the network Supports fault alarms/traps and performance statistics

About Sonus Networks Sonus enables and secures real-time communications so the world’s leading service providers and enterprises can embrace the next generation of SIP and 4G/LTE solutions including VoIP, video, instant messaging and online collaboration. With customers in more than 50 countries and nearly two decades of experience, Sonus offers a complete portfolio of hardware-based and virtualized Session Border Controllers (SBCs), Diameter Signaling Controllers (DSCs), Cloud Exchange Networking Platform, policy/routing servers, and media and signaling gateways. For more information, visit www.sonus.net or call 1-855-GO-SONUS. Sonus is a registered trademark of Sonus Networks, Inc. All other company and product names may be trademarks of the respective companies with which they are associated.

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To learn more, call Sonus at 855-GO-SONUS or visit us online at www.sonus.net The content in this document is for informational purposes only and is subject to change by Sonus Networks without notice. While reasonable efforts have been made in the preparation of this publication to assure its accuracy, Sonus Networks assumes no liability resulting from technical or editorial errors or omissions, or for any damages resulting from the use of this information. Unless specifically included in a written agreement with Sonus Networks, Sonus Networks has no obligation to develop or deliver any future release or upgrade, or any feature, enhancement or function. Copyright © 2015 Sonus Networks, Inc. All rights reserved. Sonus is a registered trademark of Sonus Networks, Inc. All other trademarks, service marks, registered trademarks or registered service marks may be the property of their respective owners.

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