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2.00pm – 3.00pm. Re-Framing Frontline Work: Research Frontiers in Street-Level Bureaucracy Theory. Prof. Dr. Steven MA
Institut de sciences politiques Louvain-Europe (ISPOLE) Faculté des sciences économiques, sociales, politiques et de communication (ESPO)

February 2018, 20th: 2.00pm-4.30pm

Research seminar

CHALLENGES OF STREET-LEVEL BUREAUCRACY RESEARCH Street-level bureaucrats are public officials interacting with citizens. Street-level bureaucracy (SBL) research has three main areas of interest. First, street-level bureaucrats hold some discretionary power in making decisions regarding citizens. SLB researchers look at the impact of this discretion on the implementation of policies ‘on the ground’ (e.g., changing the actual effect of initial policy decisions). Second, street-level bureaucrats are confronted with various work constraints and requirements. SLB research looks at the nature, factors, and consequences of the mechanisms they develop to cope with those constraints and requirements (e.g., routinizing tasks or prioritizing citizens). Third, street-level bureaucrats work in a given organizational context, under supervision of first-line managers, and in frequent contact with their colleagues. SLB research examines the effect of this context on streetlevel bureaucrats’ professional values, beliefs, attitudes, and behaviors (e.g., how first-line managers can facilitate the work of street-level bureaucrats). ‘Street-level justice’, a research program about officers-citizens interactions in the judicial sector, is developed at the Institut de Sciences Politiques Louvain-Europe by Drs. S. Moyson & N. Schiffino-Leclercq. In this context, they have invited two experts working on this topic: Dr. S. Maynard-Moody (Kansas University) & Dr. J. de Maillard (Université de Versailles). They will discuss the future of theory-building and research methodology in street-level bureaucracy research on the basis of their empirical inquiries, especially about police officers. Their presentations will be discussed by Dr. D. Aubin (Université catholique de Louvain). At the end of the presentations, participants will be warmly invited to ask questions related to their own research about officialscitizens interactions to the experts. Any junior/senior researcher or student interested in officials-citizens interactions, regardless of the sector, should be interested in this seminar.

PROGRAM 2.00pm – 3.00pm

Re-Framing Frontline Work: Research Frontiers in Street-Level Bureaucracy Theory Prof. Dr. Steven MAYNARD-MOODY (Kansas University, US) 3.00pm – 3.30pm

Break 3.30pm – 4.30pm

Police stops and discretion of police officers in the streets: Some lessons from a comparative study Prof. Dr. Jacques DE MAILLARD (Université de Versailles-Saint-Quentin, France)

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PRACTICALITIES Who ? This seminar is open to all senior/junior researchers and students interested public officials-citizens interactions in the police/justice.

Where? Ateliers des Fucam 2 Rue des Soeurs Noires 7000 Mons, Belgium

When ? February 2018, 20th: 2.00pm-4.30pm

How? Participation is free but registration is compulsory by February 2018, 12th: [email protected] Academic contact For any question : [email protected]

BIO STATEMENTS Dr. David Aubin is Professor of political science at the Université catholique de Louvain where he teaches policy

analysis and evaluation. His research activities concern the comparative analysis of environmental policies, multilevel regulation of network industries, and the policy work of public officials (http://www.uclouvain.be/david.aubin) Dr. Jacques de Maillard is Professor of Political Science at the University of Versailles-Saint-Quentin, deputy-director of the Cesdip (Centre de recherches sociologiques sur le droit et les institutions pénales). His interests lie in the questions of local governance of security, plural policing, police reforms and the comparative study of policing in Western countries. On street-level bureaucracy, he has recently published (with D. Hunold, S. Roché, D. Oberwittler), « Different styles of policing: discretionary power in street control in France and Germany », Policing & Society, 2016 (doi : 10.108010439463.2016.1194837). Dr. Steven Maynard-Moody is Professor in the School of Public Affairs & Administration and Director of the Institute for Policy & Social Research, University of Kansas. He has published widely on street-level bureaucracy, most notably his books Cops, Teachers, Counselors: Stories from the Front Lines of Public Service (with Michael Musheno) and Pulled Over: How Police Stops Define Race and Citizenship (with Charles Epp and Donal Haider-Markel) Dr. Stéphane Moyson (co-organizer) is Professor of public policy & public administration at the Université catholique de Louvain. His research focuses on the organizational socialization of public officials and their interactions with citizens. In collaboration with Dr. Nathalie Schiffino-Leclercq, he is developing a new research program on ‘street-level justice’: the study of street-level bureaucrats in the judicial sector (http://www.uclouvain.be/stephane.moyson) Dr. Nathalie Schiffino-Leclercq (co-organizer) is Professor of political science at the Université catholique de Louvain, guest researcher at the Université Laval (Québec) and at the Université Saint Louis (Brussels). Her research and courses focus on democracy and policy analysis. She holds a Ph.D. in government and public administration. She is interested in politics at street level, including citizens and civil servants.

This research seminar is supported by the Doctoral School of Political and Social Science (F.R.S.-FNRS)

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