Consultants, and Marketing Managers. ABOUT THE ... Participants will receive pre-reading via email one week prior to the
IMMERSE YOURSELF in HIGHER learning
SACSC RETAIL IMMERSION PROGRAMME
RETAIL IMMERSION
PROGRAMME
FEBRUARY - DECEMBER 2017
nurturing South Africa’s retail network
INTRODUCTION SACSC introduced the Retail Immersion Programme as a pilot project in 2016 as part of SACSC’s Educational Offering. SACSC is focused on bringing more value to its members and therefore will again provide this programme in 2017 FREE TO THE FIRST 100 qualifying SACSC members subject to a registration fee (R500 plus vat per delegate). • A maximum of 2 delegates per COMPANY will be allowed FREE of CHARGE. The SACSC will determine how many places each company will qualify for on a “point system” which is based on attendance of events, support of the SACSC in terms of sponsorship, etc. • Additional registrations (limited to approx. 15 delegates in Western Cape, 15 delegates in KZN and 30 delegates in Gauteng) will be accepted on a first come first serve basis at a subsidised cost of R10,000-00 plus vat for SACSC members and R20,000-00 ex vat for non members.
ABOUT THE COURSE
WHAT IS IT ALL ABOUT? The objective of the programme is to improve a centre management team’s understanding of retail, to develop business acumen and create a retail focused mentality.
WHO SHOULD ATTEND? Anyone involved in the shopping centre industry wanting to have a better understanding of the retailers business, however the course is primarily aimed at Centre Management teams including Centre Manager, Operations Manager, Leasing Consultants, and Marketing Managers.
nurturing South Africa’s retail network
ABOUT THE COURSE WHO PROVIDES THE KNOWLEDGE?
WHAT WILL I LEARN
The course is presented on behalf of SACSC by Taleo Consulting and will also feature guest lectures by Retail experts.
BUSINESS ACUMEN FOUNDATION AND INTRODUCTION TO RETAIL • • • • •
Retail [Past Present Future] Retail Strategy Basics Managing the Strategic Environment Retail Value Chain Overview Pentagon & Triangle Model
OPERATIONS MANAGEMENT • • • • • • •
Finance Basics Understanding Retail Finance Store Budgeting Process Sales Management Store Operations and Controls Overview (including Store Security & Stock Loss and Human Resource) Retail Math + Business Wise Game Day in the Life of a Store Manager
COACHING FOR SUCCESS • • • •
STRUCTURE OF THE COURSE & PROGRAMME • •
Duration: 10 months 5 x 1 day workshops (including expert guest presenters from well known retailers) plus course assignments and a final project presentation of an Independent Store Turnaround project
Coaching Theory Coaching for Success Workshop Focus Store Project Plan Preparation POE Review
RETAIL BUYING PLANNING & MARKETING • • • • • • •
Customer Centricity & Customer Service Retail Marketing & Promotions Buying and Planning Overview Store Build and Launch Retail Marketing Fundamentals Store Layouts/Art & Science of Store Design Understanding Visual Merchandising
FOCUS STORE PROJECT
Participants will receive pre-reading via email one week prior to the course, provided registration forms and payment is received on time.
• Presentation Skills Review • Focus Store Case Study Presentation
Workshop hours will be from 08:00 – 16:30.
*Ts & Cs Apply. *Approximately 25 delegates in Western Cape, 25 delegates in KwaZulu-Natal and 50 delegates in Gauteng.
nurturing South Africa’s retail network
REGISTRATION AND DETAILS WORKSHOP DATES
TO REGISTER
KWAZULU-NATAL
Thursday Thursday Monday Thursday Thursday
09 February 2017 06 April 2017 12 June 2017 10 August 2017 05 October 2017
WESTERN CAPE
Wednesday Tuesday Monday Tuesday Monday
01 February 2017 04 April 2017 05 June 2017 01 August 2017 02 October 2017
Complete the application form and return by fax: 086 630 3916 or email
[email protected]. The form can also be downloaded from www.sacsc.co.za Each application received will be reviewed. Qualifying delegates will be required to pay a registration fee. Delegates will be contacted via telephone and a confirmation letter will be sent via email. Delegates who are not able to be accommodated as FREE delegates will be given an opportunity to be a PAID delegate (space permitting). A booking confirmation letter will then be sent to those paying delegates. The SACSC reserves the right to make any changes necessary without prior notice.
GAUTENG
Tuesday Tuesday Wednesday Tuesday Tuesday
07 February 2017 11 April 2017 21 June 2017 08 August 2017 10 October 2017
FREE OF CHARGE for 100 delegates subject to a registration fee of R500 plus vat (T’s & C’s apply). Delegates that do not qualify for free admission will be able to book at a subsidised rate of R10,000-00 plus vat for members and R20,000-00 plus vat for non members.
VENUES KWAZULU-NATAL
COURSE FEES
Gateway Hotel: Corner of Centenary Boulevard & Twilight Drive, Umhlanga, 4321 T +27 (0) 31 536 9200
Fees include: lecture notes/workbooks, links to e-reading for pre-reading, refreshments at the workshops but does not include transport to or from the venue.
WESTERN CAPE
The Cullinan: 1 Cullinan Street, Cape Town, 8001 T +27 (0) 21 415 4000
PAYMENT OPTIONS EFT or direct deposit to banking details as provided on SACSC invoice.
FOR MORE INFORMATION CONTACT
GAUTENG
RENE ALBASINI
The Balalaika Hotel: 20 Maude Street, Johannesburg, 2146 T +27 (0) 11 322 5000
SACSC Head Office PO Box 784937 Sandton, 2146 T +27 (0) 10 003 0228 F to E +27 (0) 86 630 3916 e-mail:
[email protected]
Tel: +27 (0) 10 003 0228
www.sacsc.co.za
nurturing South Africa’s retail network
