Dec 8, 2017 - responding in writing to one of the addresses below within two months of the date of this response. data.a
Disclosure Team Ministry of Justice 102 Petty France London SW1H 9AJ Sarah Uncles
[email protected]
[email protected] 8 December 2017
Dear Ms Uncles, Freedom of Information Act (FOIA) Request – 171110007 Thank you for your request dated 10 November 2017 in which you asked for the following information from the Ministry of Justice (MoJ): Please can you disclose; (1) The total number of financial remedies awarded to security company G4S in the financial year April 2016-2017 as a result of contractual failings between the company and the Ministry of Justice. (2) The explanation for each financial remedy. (3) The sum of each financial remedy. Your request has been handled under the FOIA. I can confirm that the MoJ holds the information that you have requested and I have provided it below. Firstly, it is worth mentioning that Prison Contracts set out a strict performance framework, consisting of prescriptive performance targets. Failure by the provider to meet performance targets results in performance points being applied. Privately managed Prison providers achieve the majority of their contractual targets with proportionately low levels of performance point and financial remedies applied as a result. Privately managed prison contracts contain provisions which allow financial remedies to be applied for non-performance. Performance points are awarded according to the severity of failure and if the total number of points exceeds the agreed baseline for the performance quarter or year, financial remedies are applied against the contractor in accordance with the contract. As financial remedies are only applied if baseline targets are exceeded, it is not possible to link individual incidents to the value of remedies that have been applied due to this cumulative effect.
The number and total of financial remedies applied at G4S Privately Managed Prisons are included in the table below. Information for the final quarter of financial year 2016-17 is not finalised in all cases but is included provisionally.
HMP Birmingham
HMP Parc
Failure to comply with procedures
151
£90,662
Incidents
0
0
Failure to comply with prison regime
0
0
Failure to comply with procedures
225
£22,590
Incidents
3710
£536,473
0
0
Failure to comply with procedures
360
£28,875
Incidents
50
£1,269
Failure to comply with prison regime
0
0
Failure to comply with prison regime HMP Rye Hill
Points
Total Financial Remedy
G4S also hold contracts with HMP Altcourse and HMP Oakwood. No financial remedies were imposed on these establishments for the financial year requested. The number and total of financial remedies applied at G4S managed Secure Training Centres is provided in the below table. These financial remedies relate to the following service area failures; • Assaults on trainees; • Prohibited items; • Security fence climbing; • Concerted indiscipline (passive); • Concerted indiscipline (active); • Complaints and representations; and, • Failure to provide the contracted number of beds.
Secure Training Centre
Number of Financial Remedies Applied
Value of Financial Remedies
Oakhill
77
£2,118,879
The number and total of financial remedies relating to the contract the MoJ holds with G4S for Total Facilities Management (TFM) services is detailed in the below table.
Type of service supplied Hard Services including repair and maintenance of buildings and landscaping Soft services including security, cleaning and catering
Number of Financial Remedies Applied
Value of Financial Remedies
48
£ 76,752.54
48
£ 62,096.20
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Appeal Rights If you are not satisfied with this response you have the right to request an internal review by responding in writing to one of the addresses below within two months of the date of this response.
[email protected] Disclosure Team, Ministry of Justice, 10.38, 102 Petty France, London, SW1H 9AJ You do have the right to ask the Information Commissioner’s Office (ICO) to investigate any aspect of your complaint. However, please note that the ICO is likely to expect internal complaints procedures to have been exhausted before beginning their investigation. Yours sincerely Matthew Adams Portfolio Management Office, Contract and Commercial Management Division
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