Version 1.6.1 -- 15 June, 2009. Server: Fixed issues with Abandoned Calls screens not updating properly. Now using log4n
SHORETEL PROFESSIONAL SERVICES
ShoreTel Workgroup Real-Time Monitor Release Notes
Version 2.0.10 -- 14 June, 2012 Server:
No change, still at 2.0.8
Client:
Add client telephony function to prepare for ST 13+.
Version 2.0.9 -- 15 February, 2012 Server:
No change, still at 2.0.8
Client:
Check both older and newer Communicator registry entries for initial extension.
Version 2.0.8 -- 31 July, 2011 Server:
Fixed issue with delayed agent state update.
Client:
Fixed issue with agent detail form showing stale data.
Version 2.0.7 -- 20 April, 2011 Server:
Fixed memory overuse on agent calls list.
Client:
No change, still at version 2.0.5.
Version 2.0.6 -- February, 2011 Server:
Fixed issue preventing operation on 64 bit Windows servers.
Client:
No change, still at version 2.0.5.
Version 2.0.5 -- January, 2011 Server:
Fixed issue, number of WG calls on multiple overflowed calls. Fixed issue, sometimes no WGs/agents were detected.
Client:
Fixed crash in Agent View table form.
Version 2.0.1 -- 19 July, 2010 First version 2 release. See User Guide for full details. 960 Stewart Drive, Sunnyvale, CA 94085 USA +1 (800) 425-9385 Toll Free +1 (408) 331-3300 Tel. shoretel.com
Version 1.6.2 -- January, 2010 Server:
Fixed issue of continuously replicating phone calls if they lasted longer than 8 hours. Fixed issue, calls in “impossible” states.
Client:
No significant changes: Copyright and version information only.
Version 1.6.1 -- 15 June, 2009 Server:
Fixed issues with Abandoned Calls screens not updating properly. Now using log4net for debug tracing.
Client:
Fixed issues with Abandoned Calls screens not updating properly. Added "More Options" screen to configure Abandoned Calls screen timing. Added columns to "At a Glance" screen and ability to add/remove columns. Added captions to "big format" screens and fixed issues with font selection.
Version 1.5.9 -- 2 February, 2009 Server:
No significant changes: Copyright and version information only.
Client:
Installer changes: Allows installing "all users". Also, removed configuration parameters from install screen...program now sets these automatically on first run.
Version 1.5.5 -- 23 January, 2009 Server:
Fixed event wrapper issue. Only applies to ST 7.5 systems.
Client:
No changes, client 1.5.4 or 1.5.5 is compatible with server 1.5.5
Version 1.5.4 -- 22 December, 2008 Server:
Support for Demo and Trial versions.
Client:
Support for Demo and Trial versions. Made "Restore prior child windows on startup" option enabled by default.
Version 1.5.3 -- 9 December, 2008 Server:
After server reboot, CSIS connection status would not be reported properly. Correctly set tracing flag for CSIS library.
Client:
Correctly set version number in "about" screen.
Version 1.5.2 -- 18 November, 2008 First 1.5 version released. Additional monitor screens since 1.0 version.
Page 2 960 Stewart Drive, Sunnyvale, CA 94085 USA +1 (800) 425-9385 Toll Free +1 (408) 331-3300 Tel. shoretel.com
