Our Values and Social Media Principles. Our Community Engagement Guidelines are rooted in the following values: ⢠Serv
Social Media Community Engagement Guidelines Saint Agnes Healthcare a part of Ascension Effective 1/15/2016 Purpose The purpose of these Community Engagement Guidelines is to provide guidance for fans and followers (non-employees) of Saint Agnes Healthcare when using social media to engage with Saint Agnes and others within our social media communities. **Please note, Associates of Saint Agnes should refer to the Ascension Social Media Procedure for guidelines that apply to employees. Emergencies If you are having a medical emergency, please do not use social media to communicate with Saint Agnes Healthcare. Instead, dial 9-1-1 or visit your nearest emergency room. If you are seeking medical advice, please contact your Physician. Our Values and Social Media Principles Our Community Engagement Guidelines are rooted in the following values:
Service: We are committed to responding to inquiries and concerns in a timely manner. Reverence: We will respect all of those within our social network communities and we expect members of the community to show the same respect for each other. Integrity: We value truthful, accurate information and authentic identification of those in the online community. We will always respect patient privacy, and we request that our social media community members do the same.
We recognize the importance of participating in online communications and communities and we are committed to engaging in social media as guided by our principles, including: Protect patient information and promote our mission to provide compassionate, personalized care; Be transparent, genuine and accountable in all of our interactions.
In line with our values and social media principles, we ask that our fans/followers/community members refrain from posting content that: Violates patient privacy or identifies a patient without permission of patient; Is abusive, threatening or discriminatory in any way; Contains profanity or SPAM; Is deceptive, maliciously false or misleading;
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Violates intellectual property rights of Saint Agnes or any other party; Violates the terms of use or privacy policy of the site where it was posted.
Disclaimer We reserve the right to remove content or ban/block a user who violates our community engagement guidelines. Contact Saint Agnes: Social Media Team:
[email protected], Hours Monday-Friday, 8:00 am 5:00 pm Notice to Saint Agnes Associates: Nothing in these guidelines is intended to discourage or interfere with associates’ rights under the National Labor Relations Act or other applicable laws, including the right of associates to discuss the terms and conditions of their employment. Associates should refer to the Ascension Social Media Procedure for guidelines that apply to employees of Saint Agnes Healthcare.
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