as a Field Manager in the Spokane. Region 1 office ... Field Manager she was responsible ... online registration process
SPEAKER
COURSE OVERVIEW
Lori Heiner, Assisted Living Program Specialist for WHCA, is directly responsible for supporting WHCA member assisted living providers through regulatory clarification, nurse consultation, facility system evaluation, advocacy, and education. She is responsible for developing and implementing WHCA policies and programs toward these goals. Prior to joining WHCA staff, Lori spent 20 years with the Department of Social and Health Services (DSHS) and Residential Care Services (RCS). Her career began at a skilled nursing facility in Spokane and has been devoted to long term care ever since. Lori started with RCS as a Nursing Home Surveyor and worked as a Field Manager in the Spokane Region 1 office for 15 years. As a Field Manager she was responsible for the management and supervision of licensing, inspection, and complaint investigation staff for assisted living and skilled nursing facilities as well as adult family homes.
In this webinar we will review the top ten cited regulations in assisted living for 2017. From monitoring of residents’ well-being to investigations and reporting, find out the trends over the last year and what requirements continue to challenge facilities. This webinar will clarify the regulations that were most frequently cited by licensors over the last year and discuss the common pitfalls and challenges to facility compliance. Learning Objectives:
Have an understanding of the top ten most frequently cited requirements/regulations during RCS licensing inspections. Understand the key elements that led to non-compliance with the frequently cited regulations. Understand the assisted living facility’s responsibilities as a result of facility non-compliance related to the most frequently cited regulations.
CEUS, FEES, AND REGISTRATION Registration is $39 per facility for WHCA members and $78 per facility for non-WHCA members; you may have as many people join in as you would like—one phone/computer may log in per registration! Please register only one person for the webinar unless a second individual plans to log in from a separate location. Two CEUs will be granted if you complete this presentation (instructions will be given at the end of the webinar on how to obtain your certificate). You must attend the live session in order to qualify for CEU credit. To register, visit www.whca.org/registration. There, you can select the Top Ten webinar and complete your registration. Login and dialing instructions will be emailed on the day prior to the webinar. Online registration allows members to select a “bill me” option. Registrants may also select to pay with a credit card with the online registration tool. If you have any questions or if you need assistance to complete the online registration process, please contact the WHCA office at (800) 562-6170.
