practice software usually integrates with EMR, or electronic ... customer success content platform, social presence ....
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SPRING CUSTOMER SUCCESS
MEDICAL PRACTICE MANAGEMENT SOFTWARE CATEGORY
MEDICAL PRACTICE MANAGEMENT SOFTWARE OVERVIEW Medical Practice Management software is an integral part of medical practice and is great for assisting in the day to day administrative and financial operations of medical practice. This particular category of software allows users to complete a multitude of tasks ranging from billing and scheduling to generating reports. Medical practice software usually integrates with EMR, or electronic medical records, as well. The capabilities of medical practice management software allow users to streamline clinical workflows by being able to act a repository for patient demographics and document management. The software keeps track of medication lists and history, appointments, insurance eligibility, and manages billing and claims. Many medical practice software allows for e-prescribing functionalities that integrate with pharmacy networks as well as inventory management that permits easy forecasting of stock levels so that orders can be placed ahead of time.
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CUSTOMER SUCCESS SCORING METHODOLOGY The FeaturedCustomers.com Customer Success score is based on data from our customer success content platform, social presence, as well as additional data aggregated from online sources and social media properties. Our ranking engine applies an algorithm to all of the data collected to calculate the overall Customer Success score. The overall Customer Success score is a weighted average based on 3 parts:
Company Score is affected by the following: 1. Number of employees (based on social media and public resources) 2. Vendor momentum based on web traffic and search trends 3. Employee satisfaction and engagement (based on social network ratings) 4. % traffic increase to your Customer References 5. Lower Funnel SEO Key Term Rankings
CUSTOMER SUCCESS AWARDS Market Leader (86 - 95)
Content Score is affected by the following: 1. # of vendor generated customer success content pieces (case studies, success stories, testimonials, and customer videos) 2. Content quality score generated from all customer success content 3. % Change in Content over past 6 months 4. Number of employees (based on social media and public resources) Social Score is affected by the following: 1. 2. 3. 4.
# of LinkedIn followers # of Twitter followers # of Facebook likes Number of employees (based on social media and public sources) 5. Engagement across all platforms
Vendor on FeaturedCustomers.com with substantial customer base & market share. Leaders have the highest ratio of customer success content, content quality score, and social media presence relative to company size. Top Performer (82 - 85) Vendor on FeaturedCustomers.com with significant market presence and resources and enough customer reference content to validate their vision. Top Performer's products are highly rated by its customers but have not achieved the customer base and scale of a Leader. Rising Star (75 - 81) Vendor on FeaturedCustomers.com that does not have the market presence of Market Leaders or Top Performers, but understands where the market is going and has disruptive technology. Rising Stars have been around long enough to establish momentum and a minimum amount of customer reference content along with a growing social presence.
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ALL VENDORS
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ABOUT NEXTGEN HEALTHCARE Irvine, Calif.-based Quality Systems, Inc. and its NextGen Healthcare subsidiary develop and market computer-based practice management, electronic health records and revenue cycle management applications as well as connectivity products and services for medical and dental group practices and small hospitals
TRUSTED BY:
"NextGen Made Our Level 3 Patient Centered Medical Home Accreditation Possible. Its templates help us capture NCQA's Required information. Additionally, The Software's configurability enables Us to Develop and Modify templates, empowering our users To Quickly and Efficiently understand and input necessary information."
“We continue to pursue a broader connected physician community and working with NextGen Healthcare is giving us the tools and solutions needed to accomplish this goal.”
Jim Slawson MD, Director of Clinical Affairs, Medical Collage of Wisconsin
“NextGen enables robust data exchange with direct-connect exchanges, in-system faxing, and custom interfaces. We easily exchange data with various treatment team members located at other organizations. We use NextGen to create a comprehensive treatment plan and patient record. Plus, NextGen HIE is the powerful basis of the Behavioral… Linda Scott Vice President of Child and Family Solutions, Jewish Family and Children's Services
Roberta Sniderman Administrative Director, Healthcare Partners
"This functionality has enabled us to demonstrate better patient outcomes across the care spectrum. Our ability to share patient records through a secure network across departments, facilities, and organizations has decreased our risk. Patient allergies, lab and imaging results, and medication profiles are also easily accessible from our… Joel Taylor CIO, Preferred Health Partners, Preferred Health Partners
CONTENT
SOCIAL
COMPANY
100
94
60
TOTAL WEIGHTED SCORE:
92
READ ALL 120 CUSTOMER SUCCESS REVIEWS FROM NEXTGEN HEALTHCARE USERS
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ABOUT CHIROTOUCH ChiroTouch chiropractic software system is a fully-customizable, comprehensive practice management software designed specifically for the chiropractic practice. Whether you maintain a high volume practice with many associates and disciplines or starting a new practice, ChiroTouch are here to help you. ChiroTouch HIPAA compliant software, equipped with the latest biometric security enhancements, provide a seamless way of protecting patient data. ChiroTouch unsurpassed data management services allow you to maintain full control over patient intake and record retrieval. However you envision your practice needs, ChiroTouch chiropractic software system is your solution for a completely paperless office.
TRUSTED BY:
"You guys made this truly seamless. I have no idea what other clinics are going through but here on my end I got prepared [for IDC-10] and it seems fine."
“If you are unsure of what software to use, don’t look further and choose ChiroTouch, you won’t regret it.”
Matthew Collins Twin Cities Headache & Neck
“ChiroTouch has been a wonderful tool to implement into my practice for seamless integration of multiple working parts for all services and billing.”
Jonathan Spinal Health and Rehab Center
“I appreciate how the software is flexible.”
Wesley Abilene Chiropractic & Sports Rehab, LLC
Gregory Hough Fort Wayne Chiropractic
CONTENT
SOCIAL
COMPANY
98
62
51
TOTAL WEIGHTED SCORE:
88
READ ALL 74 CUSTOMER SUCCESS REVIEWS FROM CHIROTOUCH USERS
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ABOUT WEBPT WebPT is the first web-based physical therapy specific documentation system in the industry. The system offers a brand new approach to practice management and patient documentation as the application is designed to improve clinic productivity, increase revenue, reduce expenses and enhance a more stress-free clinical environment. The digital documentation system combines an intuitive dashboard user interface with practical physical therapy logic to create a user-friendly documentation solution. WebPT goal is to revolutionize the industry utilizing new, sound technology and innovative methods to provide the strongest, most effective solution to assist with increasing compliance, clinic profits and improving the quality of practice.
TRUSTED BY:
"WebPT is a wonderful tool for practitioners to increasea efficiency with documentation. I've been using it for a year , and at this point, I dont't know what i would do without it."
"It is a perfect partnership. we have very similar philosophies and it allows for clints to seamlessly move between training and therapy."
Laura Burger Maui Hand Therapy
“The fact that data is encrypted and stored in multiple locations around the country to protect against loss and power outages pleased my computer-savvy technical advisor. I am also a Mac user so having a system that can run on the…
Ann Wendel Prana Physical Therapy
"Teaming up with WebPT is Probably one of the single most important decisions I made for my practice. It has not only stabilized a lot of the functionality of my business, but I estimate it's saved me over $100,000 a year!"
Deborah Stack Pediatric Therapy Center
Jonathan Di Lauri Owner, JointCare Physical Therapy
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COMPANY
93
74
62
TOTAL WEIGHTED SCORE:
87
READ ALL 11 CUSTOMER SUCCESS REVIEWS FROM WEBPT USERS 7
ABOUT ADVANCEDMD AdvancedMD is the community of choice for independent providers delivering integrated workflow and personalized service to ensure the health of every practice and their patients. An integrated suite of cloud solutions includes practice management/medical billing, electronic health records, telemedicine, patient relationship management, business analytics reporting, and physician-performance benchmarking all backed by expert practice advocates. AdvancedMD also offers full service revenue cycle management and serves an expansive national footprint of more than 22,500 practitioners across 8,000 practices and 600 medical billing companies.
TRUSTED BY:
”The nice thing about AdvancedMD is claims are cleared before they are forwarded to various insurance companies. We know very, very quickly if we have some defective portion on our claim."
“With AdvancedInsight, I am able to say that we can answer virtually any question that may come up in terms of a private practice.”
Dwight Romreill, DMD TMJ Sleep Center
“Now we have the explanation of benefits at our fingertips, and we can get it right through AdvancedMD. That is a huge saving for us instead of actually have to dig through boxes.”
Therese Musgrave Billing Manager, Diablo Valley Pediatrics
Curt Hill CEO, Practice Management Resource Group (PMRG)
”When the therapists look at that schedule they know what they’re going to do with that client, where they’re going to do it, what kind of equipment they’re going to need, and where they’re going to go with it.„ Judy Feingold Lead Occupational Therapist & Co-Founder, Creative Health Solutions
CONTENT
SOCIAL
COMPANY
94
78
44
TOTAL WEIGHTED SCORE:
87
READ ALL 17 CUSTOMER SUCCESS REVIEWS FROM ADVANCEDMD USERS
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ABOUT KAREO Kareo is the only cloud-based and complete medical technology platform purpose built to meet the unique needs of independent practices. Today we help over 40,000 providers in all 50 states run more efficient and profitable practices, while deliver outstanding patient care. In 2016, Kareo introduced the first technology platform that helps independent practices find more patients, manage their care with a fully certified and easy to use EHR, and get paid quickly – all in one complete and integrated package. Kareo has received extensive industry recognition, including the Deloitte Technology Fast 500, Inc. 5000 and Black Book’s #1 Integrated EHR, Practice Management and Medical Billing Vendor. With offices across the country, our mission is to help independent practices succeed in an ever-changing healthcare market. For more information, visit www.kareo.com.
TRUSTED BY:
“We primarily bought Kareo for the robust billing, reporting, and the ability to manipulate our data. The EHR and documentation was a bonus.”
“Kareo will be there for us as our business changes and grows. We could not think of a better company and product to partner with.”
Josh Bock DC, Managing Partner, AFC Physical Medicine and Chiropractic
"What used to take two employees a weeks worth of work, now gets done on my day off in a couple of hours...on my back porch."
Greg Morrice Vice President, Alliance Medical Solutions
"I have been using Kareo and it has been a great tool for my practice and easy to use. The support is great. I always get a response the same day."
Dr. Gary Easter Healing Touch Chiropractic
Mary Lou Alonso MD, Katy Copperfield Primary Care
CONTENT
SOCIAL
COMPANY
92
80
49
TOTAL WEIGHTED SCORE:
86
READ ALL 37 CUSTOMER SUCCESS REVIEWS FROM KAREO USERS 9
ABOUT CUREMD CureMD is the leading provider of Cloud EHR, Practice Management and Medical Billing Services that transform the administrative and clinical operations of healthcare organizations of all sizes. CureMD award winning solutions simplify decision-making, streamline operations and ensure compliance with industry standards and best practices – ultimately saving time and effort to maximize value and returns.
TRUSTED BY:
"CureMD is unique because it is cloud based and is very easy to customize. The templates can be tailored to meet the needs of our practice."
"CureMD allows us to report better and earn more revenue. With their cloud-based software, we have managed to improve the number of patient visits and the quality of services provided. "
Surgical Oncologist Dr. Michael D. Grant
"CureMD offers a very powerful program as it collaborates EHR with billing seamlessly. It is really an All-in-One solution as I am able to look after my Physical Medicine and Rehab practice like never before."
Dr. Fawad Bhatti Eastside Gynecology
"CureMD enables me to access patient records anywhere, anytime. I recommend CureMD to other physicians because it's well thought of."
Dr. Josephine Huang Josephine Huang, PLLC
Dr. Olga Leonardi Manhattan Endocrinologist, PLLC
CONTENT
SOCIAL
COMPANY
92
73
57
TOTAL WEIGHTED SCORE:
86
READ ALL 25 CUSTOMER SUCCESS REVIEWS FROM CUREMD USERS
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ABOUT CARECLOUD CareCloud is the leading provider of cloud-based revenue cycle management (RCM), practice management (PM), electronic health record (EHR), and patient experience management (PXM) solutions for high-growth medical groups. CareCloud helps clients increase financial and operational performance, streamline clinical workflows, and improve patient care nationwide. The company currently manages more than $4 billion in annualized accounts receivable on its integrated clinical and financial platform.
TRUSTED BY:
"CareCloud has become an integral part of our daily operations and has significantly improved our productivity and workflow." Dane Lundquist Chief Marketing Officer & Director of Bus. Development, Your Derm Doc
"We wanted to form a relationship where we could provide feedback to make the product stronger. that ultimately makes the product more successful for our group, for the company, and for the broader marketplace. Carecloud was a great fit.” Leona Mathews Practice Administrator, CORE Orthopaedic Medical Center
"CareCloud’s Internet-based system is awesome. If I need to look up anything, I can just go to my computer and look it up there. No more chasing down files – I love the accessibility…I [also] love the freshness of CareCloud. I have to look at a computer all day and it is very easy on the eyes."
"Whether the issue is big or small, they resolve it quickly… A system is only as good as the people behind it — and CareCloud's customer service is fabulous."
Veronica Cuesta Office Manager, Foot and Ankle Center of Gainesville
Madelyn Pardinas Office manager, Nephrology Associates of South Miami
CONTENT
SOCIAL
COMPANY
90
78
63
TOTAL WEIGHTED SCORE:
86
READ ALL 20 CUSTOMER SUCCESS REVIEWS FROM CARECLOUD USERS
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ABOUT AMBRA HEALTH Ambra Health is a medical data and image management SaaS company. Intuitive, flexible, scalable and highly interoperable, the Ambra cloud platform is designed to serve as the backbone of imaging innovation and progress for healthcare providers. It empowers some of the largest health systems such as the Mayo Clinic, Stanford Children’s Health and Memorial Hermann as well as radiology practices, subspecialty practices and clinical research organizations to dramatically improve imaging and collaborative care workflows.
TRUSTED BY:
"Today, we’re saving about 8 hours of radiologist time per week with Ambra Health." Ray Wilburn Administrative Director Radiology Services, Atrius Health
"Ambra is great for patient care because I always have information at hand for a more powerful, meaningful office visit. And it’s great for the office - no more fumbling around with CDs. Finally, I can work from anywhere."
“By integrating Ambra for Second Opinions with our portal we have eliminated the time loss and coordination headaches of a courier service.” Stephen Papadopoulos EVP/Chief Medical Officer, Barrow Neurological Institute
"Ambra has been very easy to implement and we’re looking forward to leveraging the suite to image-enable our patient portal, integrate with our RIS, and develop a patient-aware network as we strive to be more collaborative in patient care."
Daniel S. Yanni Founding Neurosurgeon and CEO, Dr. Daniel S. Yanni
Michael Quinn Chief Technology Officer, Jeferson Radiology
CONTENT
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COMPANY
91
82
36
TOTAL WEIGHTED SCORE:
84
READ ALL 21 CUSTOMER SUCCESS REVIEWS FROM AMBRA HEALTH USERS
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ABOUT APRIMA Aprima provides innovative electronic health record, practice management and revenue cycle management solutions for medical practices. The Aprima EHR/PM is an integrated system built on a single database. Aprima uses a fast, flexible design that adapts automatically to a physician’s workflow and sets the benchmark for ease-of-use, speed and flexibility. Aprima is one of the few companies with a 17-year track record of success, including Certification for Meaningful Use Stage 2. Thousands of Aprima users are benefiting from improved quality of care, improved patient satisfaction, improved quality of life and an improved bottom line. Based in Carrollton, TX, Aprima performs all development, support and implementation from the U.S.
TRUSTED BY:
"Aprima does not require you to program your way into it. Instead, it learns how you work and adapts itself to your workflow."
"The high level of efficiency we’re experiencing with the Aprima system is a tremendous result – and exactly what I was hoping to achieve with an EHR."
Dr. Greta Laube MD, Beittel-Becker Pediatric Associates, Beittel-Becker Pediatric Associates
"With Aprima’s EHR, PM and RCM solutions, we’ve found life to be much easier. I would definitely recommend Aprima to another Pain Management specialty practice. "
Dr. Lindsay Ackerman MD, Medical Dermatology Specialists
"Aprima’s patient portal allows us to build better relationships with patients. Dr. Kasparek can communicate directly with them instead of playing phone tag, and they appreciate it our patient referrals have gone way up since we started using this system."
Margie Anacaya MD, Central Arizona Pain Institute, Central Arizona Pain Institute
Kelly Kile Office Administrator, Complete Women’s Healthcare
CONTENT
SOCIAL
COMPANY
92
60
43
TOTAL WEIGHTED SCORE:
82
READ ALL 36 CUSTOMER SUCCESS REVIEWS FROM APRIMA USERS 13
ABOUT ADVANCED DATA SYSTEMS CORPORATION ADS is a leading provider of interoperable automation solutions to imaging centers, enterprise organizations, IGPs, and to radiology-oriented RCM companies. The Medics Suite for Radiology from ADS includes MedicsDocAssistant™ for Radiology certified as a complete EHR for Stage 2 Meaningful Use, MedicsPremier™ for comprehensive Radiology practice management, and MedicsRIS™. MedicsRCM™ is available for imaging centers that prefer to outsource their RCM services. The Medics Suite can be implemented in Cloud / ASP or customer hosted (client server) format.
TRUSTED BY:
"A lot of systems won’t let you do this, because they only capture the posting date. If a client wants to review trends and volumes, they need their information by date of service. They want to know how many services they performed during a specific month, not how many charges the team posted during that period. Our MedicsPremier system from…
"ADS helps us consistently and reliably deliver revenue to our clients. EMMG continues to be very satisfied ADS clients after 20 years and we would not hesitate to recommend ADS highly to any revenue cycle management company seeking a new vendor with new solutions."
Lisa Boyd President and Founder, Certified Physician Reimbursements
Gary Roth President and CEO, East Meadow Management Group
"It would have made no sense to get a RIS from one vendor and a PM / billing system from another when a company like ADS does it all. With ADS we acquired a whole and complete radiology solution on which to run the practic." Robert Klein Operation, University Diagnostic Medical Imaging
"Over the past decade, our ADS systems have grown right along with us. As we continue to grow, we fully expect that ADS will remain our automation partner." Kurt Reimann Managing Director, Health Management Corporation of America (HMCA)
CONTENT
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COMPANY
90
68
58
TOTAL WEIGHTED SCORE:
84
READ ALL 11 CUSTOMER SUCCESS REVIEWS FROM ADVANCED DATA SYSTEMS CORPORATION USERS
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ABOUT NUEMD Established in 1993, Nuesoft Technologies was one of the first companies to pioneer software as a service (SaaS) and has the datacenter facilities to support secure and HIPAA-compliant application hosting. Nuesoft provides medical billing services, practice management software, medical billing software, and electronic health records to physicians and university health centers. The company has an established U.S. customer base of more than 15,000 users in all 50 states, and, as an independent clearinghouse, processes 3.5 million claims transactions per year.
TRUSTED BY:
"Best support and system ever! And I'm really saying that from the heart. It's a great system."
"What was good about NueMD was that it had all the features I needed for all the specialties that we do billing for."
Kim Dunn Office Coordinator, Women's Wellness
"We chose NueMD because of the affordability and because the documentation was very easy to understand and train."
Denise Wagner Owner, Kachina Health Claims, LLC
"When we started this company there was no question about which software we were going to use."
Debora Garza Administrative Director, Therapy Center of Buda
Julie & Liz Owners, Premiere Medical Billing
CONTENT
SOCIAL
COMPANY
90
73
48
TOTAL WEIGHTED SCORE:
83
READ ALL 24 CUSTOMER SUCCESS REVIEWS FROM NUEMD USERS
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ABOUT DOCUTAP DocuTAP, the leader in technology solutions for on-demand healthcare practices, was built to deliver a better urgent care experience with its flagship product, EMR/Practice Management software. When combined with patient engagement, revenue cycle management, and business intelligence solutions, DocuTAP’s configurable product suite helps clinics navigate the evolving healthcare landscape, and elevate the on-demand healthcare experience for providers and patients.
TRUSTED BY:
“It’s so intuitive out of the box. DocuTAP looks like what a doctor thinks an EMR should look like.” Dr. Glenn Harnett Chief Medical Officer, American Family Care
“DocuTAP is a couple thousand miles away, and they supported us in finding solutions to problems. That is what has given me a favorable view of DocuTAP.”
“With DocuTAP, our efficiency has improved so much we can now offer additional services that we couldn’t before." Jeff Perry Director of Financial Operations, Hometown Urgent Care
“I have nothing but good to say about the product—and the people. Our staff have seen the RCM improvements and have been able to focus on what they need to. Billing has improved two fold in the past five months."
Dave Adams Owner and President, Doctors Express Urgent Care
Amit Gupta Owner and CEO, Integra Urgent Care
CONTENT
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COMPANY
90
63
57
TOTAL WEIGHTED SCORE:
83
READ ALL 12 CUSTOMER SUCCESS REVIEWS FROM DOCUTAP USERS
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ABOUT PRACTICE FUSION Practice Fusion is the #1 cloud-based ambulatory EHR platform in the U.S., supporting 30,000 medical practices in delivering better care to over 5 million patients a month. With a best-in-class satisfaction rate, Practice Fusion is committed to delivering intuitive and easy-to-use health IT solutions to small, independent medical practices.
TRUSTED BY:
"I just started using Practice Fusion for my testing private practice this week and it has been great."
"I began using Practice Fusion three months ago and recently signed up for e-Prescribing, the best feature yet. I love it!"
Claudia B. Rutherford Claudia Rutherford Practice
"I love Practice Fusion and sing your praises to other providers I meet (so far two locally have signed up). Keep up the good work!"
Denise Smith Hart 2 Heart Medical
"This software has really revolutionized our practice is so many ways and is one of the big secrets of our success."
Deonne Benedict Charis Family Clinic
Michael West Washington Endocrine Clinic
CONTENT
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COMPANY
87
73
65
TOTAL WEIGHTED SCORE:
83
READ ALL 29 CUSTOMER SUCCESS REVIEWS FROM PRACTICE FUSION USERS
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ABOUT ECLINICALWORKS eClinicalWorks® is a privately-held leader in ambulatory healthcare IT solutions. With physicians across all 50 states using its solutions, customers include ACOs, physician practices, out-patient departments of hospitals, health centers, departments of health and convenient care clinics. Thirteen eClinicalWorks customers have received the prestigious HIMSS Davies Awards during the past eight years, honoring excellence in electronic health record implementation. The company is second largest in the country for e-prescribing. Based in Westborough, Mass., eClinicalWorks has additional offices in Austin, New York City, Chicago, California and Georgia.
TRUSTED BY:
"The eClinicalWorks system is both easy-to-use and accessible. I love the P2POpen as it allows me to message other staff throughout the offi ce and place messages directly into patient’s charts." Karen Collins Front Desk Receptionist, Westwood-Mansfield Pediatric Associates
"Billing was complicated before. Now, with eClinicalWorks, it’s streamlined – it’s as easy as surfi ng the Internet."
"At our office, we know that choosing to convert to eClinicalWorks was the right decision. We are far better off now by using eCW than by being on paper charts. This conversion has helped our medical office evolve into an efficient, modern platform of patient care in order to remain quality oriented, independent, and financially successful." Dr. Bradley Block Block & Nation Family Medicine
"Support is superb! I can tell you we’ve had a situation where we needed immediate attention to our server, and they’ve been back in touch with us within like 10 minutes."
Alicia Billing Specialist, Internal Medicine Specialists
Michele Smith Office Manager, Webster Medical Group
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COMPANY
90
69
38
TOTAL WEIGHTED SCORE:
82
READ ALL 16 CUSTOMER SUCCESS REVIEWS FROM ECLINICALWORKS USERS
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ABOUT WRS HEALTH WRS Health is the leading cloud-based provider of Health IT Platforms for over 32 medical specialties. In 2013, WRS Health was awarded the Surescripts White Coat of Quality Award for e-Prescribing Best Practices for the third year in a row. WRS Health seamlessly integrates all of the clinical and business functions required for healthcare providers, including: Electronic Medical Records, Revenue Cycle Management, Personal Health Records, electronic prescribing (eRx), scheduling, website creation and content management, messaging, fax, order tracking, and billing — all at an affordable price. WRS Health is a Surescripts® Solution Provider for its web-based Electronic Medical Record (EMR) and Practice Management System (PM) V4.0.
TRUSTED BY:
"I asked WRS so many questions that they could have gone crazy, but they answered all of my questions correctly. WRS was online and that impressed me. WRS offered a complete package with many data input options."
"I like the e-prescribing capability. It’s efficient. I like the idea of automatic refills. I can check interactions before I e-prescribe and once the interactions are checked, it gives me a better sense of comfort and confidence."
William Blythe M.D., East Alabama Ear, Nose & Throat, P.C.
"The easiest part about WRS is the billing. It’s a click of a button and the claim goes to my clearinghouse. My office manager doesn’t have to get involved. I see the patient and I just put the claim through. You go to the claims section and hit the button and it sends it on through. This frees up the office manager for other duties." Marla Smith Specializes in Gynecology, Waterloo Women's Health
Amar Goyal Ohio Pain Center
"By the time I started seeing patients, everything was in and we started seeing our first patient using the EMR system. It was very easy. It’s very specific and very detailed. The system doesn’t leave anything out. You see everything you need to know about the patient. You can really customize the EMR to the way you like to write your charts." Hengameh Arab M.D., TN Perfect Walk-In Clinic, TN Perfect Walk-In Clinic
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COMPANY
94
69
38
TOTAL WEIGHTED SCORE:
82
READ ALL 36 CUSTOMER SUCCESS REVIEWS FROM WRS HEALTH USERS 19
ABOUT COMPULINK For more than 30 years of experience, Compulink has been a recognized leader in EHR and Practice Management systems for the specialty practice. Offering the industry’s most flexible, most complete and best supported system, Compulink’s Advantage software is designed to improve patient outcomes and practice profitability.
TRUSTED BY:
“Customer service is Compulink’s strongest feature. The effectiveness in which the system was delivered and the professional aspect it gives you is outstanding. Compulink is literally all that! They are wonderful. They don’t see any question as stupid or too small. They make you feel like you are part of the solution; not the problem. I tell everyone…
“Compulink’s EHR was very effective right ‘out of the box.’ We thought customizing it would be too difficult, but it has actually been fairly easy to do. Moving some fields around and better defining our default treatment plans, for example, has really helped us realize the efficiencies of EHR. Our transitions would have gone faster and more smoothly had…
Crystal Ervin Cognitive Care, LLC
“Most other systems will consider such changes if you pay for them and if they decide the change will benefit other users, but Compulink lets us make any change that will benefit us.” Teresa Carter President, International Eye Care
Joseph Studebaker Doctor of Optometry, Northwest Optometry, LLC
“Compulink puts the ability to customize into the hands of the user, to the extent they feel comfortable. For those that don’t feel comfortable or have time, the company will help a practice develop their own customizations.” Dr. Steven Grosser M.D., West Metro Ophthalmology, West Metro Ophthalmology
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COMPANY
90
56
58
TOTAL WEIGHTED SCORE:
82
READ ALL 39 CUSTOMER SUCCESS REVIEWS FROM COMPULINK USERS
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ABOUT CHARM HEALTH ChARM addresses the application of cloud and mobile technologies for managing healthcare data and intelligent data analysis. ChARM suite of products include integrated EHR, Practice Management and RCM Solution, Patient Portal for Patient Engagement, TeleHealth solution for remote patient care, Connect solution for collaborative communication. ChARM EHR allows you to schedule appointments, share pre-appointment questionnaires, record patient visits with SOAP notes, and maintain comprehensive information about patient's medical condition.
TRUSTED BY:
"I would tell them that I already went out there and I spent a lot of time trying to figure out which system to use. And nothing was flipping the bill, and then ChARM EHR came along and it’s head and shoulders above the rest. It is small-practice friendly, and they want you to succeed. ChARM EHR is number-one. I am telling people about…
"I would definitely recommend both! ChARM has been very easy to learn and easy-to-use. It's cost-effective —the list of positives goes on. I would also say that a lot of our suggestions are put into the system within a couple of weeks. I don't think any other EHR system would be so responsive. Switching to ChARM will make you feel heard…
David Cook Acupuncture and Natural Medicine Clinic
"ChARM EHR has enhanced the style of my practice and patients have been benefitted by the PHR usage.I am able to analyze the performance of my hospital using the Analytics tool. Eager to do research on the disease prevalance and other aspects in the coming years using the Statistics."
Andy Wong Capital Integrative Health
"I attended the ChARM Conference in April of 2014. Although we had been using it in our office since August of 2013, I found the conference to be full of knowledge we hadn’t learned yet. I was able to take back so much information to my team and it has made using ChARM a lot easier."
NTR Balasubramanian Abishek Hospital
Rick Sponaugle Director, Sponaugle Wellness Institute
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COMPANY
88
57
68
TOTAL WEIGHTED SCORE:
81
READ ALL 18 CUSTOMER SUCCESS REVIEWS FROM CHARM HEALTH USERS 21
ABOUT EDGEMED HEALTHCARE EdgeMED, they’re committed to making a difference for their customers, team members and communities. And they do it through a full-service approach, coupling the knowledge and expertise of their dedicated people with their advanced technology solutions. Whether primary care or specialty, multi-site or solo practitioner, thousands of physicians and allied health professionals on the front lines of care delivery trust edgeMED every day to improve the way they deliver effective, coordinated care.
TRUSTED BY:
“So many practices are skeptical about the future of healthcare. Many often forget we’re a medical practice and a business, and integrating both is the way to be successful. It’s imperative that physicians become proactive about improving their systems with an EHR."
"We have found orders tracking imperative for high quality care, and it also adds to the bottom line because some patients require consistent follow up in order to get them to adhere to the physician’s care plan."
G. Edward Newman MD, Knoxville Kidney Center
"Prime Suite has made it very easy for us to document the patient encounter in a way that doesn’t become more focused on the technology than the patient." Roy Carlson MD, Advanced ENT
William Sester Practice Administrator, Birmingham Heart Clinic
"With Prime Suite, “We can manage a patient from A to Z. The outcomes we achieve are better, and it’s made us a better practice all the way around." Janet Spangler Practice Administrator, Family Medical Associates of Raleigh
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COMPANY
90
32
69
TOTAL WEIGHTED SCORE:
80
READ ALL 14 CUSTOMER SUCCESS REVIEWS FROM EDGEMED HEALTHCARE USERS
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ABOUT SEQUELMED SequelMed founded in 1995, is a 2014 ONC-ACB Meaningful Use Certified software vendor offering hospitals, health organizations, physician practices and billing companies Electronic Health Record (EHR), Electronic Medical Record (EMR) and Electronic Practice Management (EPM) solutions. As a leading provider in healthcare IT, SequelMed has earned a number of medical software awards for meeting the critical challenge of simplifying complex healthcare IT needs and ensuring accurate and timely access to patient information. SequelMed software is currently utilized by over 15,000 physicians throughout the United States.
TRUSTED BY:
"Sequel Systems offers a unique implementation strategy characterized not by a wholesale, overnight move to a new system, but instead by a tiered or phased approach whereby users are steadily acclimated to new processes while the technology itself is customized to meet the unique needs and workflow of the practice."
"Sequel Systems, which had demonstrated exceptional customer service during the practice management deployment and clearly understood AAIR’s unique needs and culture, was again the right partner, and SequelMed® EHR™ was the right solution."
Stanley Wisniewski Cal Arundel Family Medicine
Dr. Peter Deane Allergy, Asthma, Immunology of Rochester
"I have found that the user friendly templates have improved my workflow and made charting patient information a much quicker process. The ability to have all the information in one centralized database is quite helpful and beneficial for me and the practice staff."
"Long Island Heart Associates has multiple offices operating SequelMed’s EHR, which has greatly increased efficiencies and productivity. The system allows for patient information to be at your fingertips, making for faster and easier retrieval of patient information and old charts. The office is undoubtedly “greener” because of the diminished use of paper charts."
Christopher Mullin Central Jersey Ankle & Foot Care Specialists, LLC
Steven Shayani Long Island Heart Associates
CONTENT
SOCIAL
COMPANY
87
37
55
TOTAL WEIGHTED SCORE:
76
READ ALL 30 CUSTOMER SUCCESS REVIEWS FROM SEQUELMED USERS 23
ABOUT PULSE Pulse provides certified, integrated, electronic health care management systems to thousands of providers across more than 40 specialties nationwide. Pulse’s award-winning, interoperable technology platform includes easy-to-use, cost efficient EHR, Practice Management and Revenue Cycle Management solutions. Pulse is committed to helping their physician partners gain greater workflow efficiencies, reduce costs and achieve Meaningful Use incentives all supported by their best in class client support, training and implementation services.
TRUSTED BY:
"The software is easy to use and makes it possible to achieve the seemingly impossible challenges set before our staff. Even during our transition to ICD-10, it was basically effortless on our staff’s part. There were no glitches, no missed payments and hardly an extra minute of our precious time was wasted on worrying or unnecessary training."
“We had always handled billing and collections in-house, but that’s never easy. As soon as we’d get people trained, another practice would hire them away – so that’s money walking out the door. Engaging Pulse RCM Billing & Collections immediately reduced our staffing costs by $60,000, shortened our days in A/R and our revenue is up…
Leslie Robbins Practice Manager, Vascular Tyler
Regina Dedeaux Practice Administrator, Jackson Cardiology Associates
“What I like about Pulse is that it's easy to use, it makes sense. And a lot of their customer service people and a lot of the people that work for Pulse have been Office Managers before, so they've been me — they know what it's like!”
"In order to survive, every clinic is going to have to implement EHR and the technology and processes are only going to improve. We are glad that we chose Pulse to partner with and together, the future looks very bright."
Carole Shick Business Office Manager, Gastrointestinal Associates, Inc.
David A. Gordon CPA and Practice Administrator, Hillside Medical
CONTENT
SOCIAL
COMPANY
88
60
31
TOTAL WEIGHTED SCORE:
78
READ ALL 15 CUSTOMER SUCCESS REVIEWS FROM PULSE USERS
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