Strong Roots, Bright Future - CivicInfo BC

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Strong Roots, Bright Future

2018 ANNUAL CONFERENCE May 15-17 | Victoria BC Victoria Conference Centre 1 

Welcome, Delegates!

Welcome to Victoria!

On behalf of the Local Government Management Association, I am very honoured to welcome you – members, exhibitors, sponsors, and guests – to the 2018 Annual Conference being held in beautiful Victoria. Many of us have grown to anticipate this annual gathering for its excellence in professional development. This year’s program will not disappoint you.

On behalf of the City of Victoria, it is my great pleasure to welcome you to British Columbia’s Capital City for the 2018 LGMA Annual Conference. We are honoured to host professionals from across the province, collaborating on the management of local government.

This year’s theme is “Strong Roots, Bright Future” – at its essence what the LGMA, with all of us working together, is really all about. Thank you to our conference organizing committee who has worked hard to build on this theme by putting together an excellent range of sessions…further roots for professional and personal growth. We are very pleased to have dynamic keynote speakers who will provide insights on the key 21st century skills of adaptability and authenticity, and share an approach to economic and social development that draws on ancient Indigenous perspectives.

I know that this exciting conference will be an excellent opportunity to network and reacquaint with colleagues from across British Columbia.

I look forward to joining you in May at the President’s Reception to kick off the 2018 conference, and encourage you to take advantage of the early conference registration discounts and pre-conference workshops.

Patti Bridal, President Local Government Management Association

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2018 LGMA Conference

I wish you all the best for an enjoyable conference filled with new knowledge, friendship and memories. I hope that your time in Victoria will be so memorable that we will soon welcome you for a return visit!

Lisa Helps, Mayor City of Victoria

TOURISM VICTORIA PHOTO

You can get more out of your conference experience with a deep dive into a specific area of expertise or a trending topic by signing up for one of five pre-conference workshops. And of course, there will be plenty of opportunities to renew old friendships and meet new colleagues from across BC!

While you are in Victoria, I hope you will take some time to explore our beautiful city. Put on your walking shoes and enjoy the sights and tastes of downtown and terrific surrounding neighbourhoods and village centres. Enjoy our picturesque Inner Harbour, Fisherman’s Wharf, waterfront paths, local shops and some of the best food, beer and coffee in the country. Make sure to wander through Canada’s oldest Chinatown and our charming Old Town district.

Keynote Speakers DR. SHIMI KANG

Award-Winning Physician and Global Social Entrepreneur

Wednesday, May 16, 8:45-9:45 am

Adaptability: The One Skill Needed for Lasting Success “All success is successful adaptation, and all failure is the failure to adapt.” Whether in the natural world, the business world, or one’s personal world, the ability to adapt is the one skill consistently proven to lead to lifelong success. But what are the ingredients…and how, why, and when do we adapt? Dr. Shimi Kang is a Harvard-trained medical doctor, researcher, and lecturer on human motivation. With over 15 years of clinical experience and extensive research into the science behind motivation and wellness, she offers the keys that people of all ages need to succeed in the workplace, the classroom, and at home.

CAROL ANNE HILTON

Dr. Kang will discuss the science behind adaptability and its core ingredients of creativity, collaboration, communication, and critical thinking. She will explain how these key 21st century skills and adaptability are needed now more than ever in our rapidly changing, globally-connected, and ultra-competitive modern world. Lastly, Dr. Kang will share practical evidence-based “prescriptions” that lead to adaptability and lasting success.

Leading First Nations Entrepreneur

Thursday, May 17, 8:15-9:15 am

Indigenomics Carol Anne Hilton works to incorporate an Indigenous worldview while bringing First Nations, industry and government together to design new approaches for sustainable, inclusive development. Hilton is a recognized leading First Nations entrepreneur from the Nuu-chah-nulth Nation on Vancouver Island. Recently appointed as an advisor on the Federal Economic Growth Council, she is currently authoring Indigenomics – a Global Power Shift. A term coined by Hilton, Indigenomics draws on ancient principles that have supported Indigenous economies for thousands of years, and works to implement them as modern practices. With knowledge gained from project management experience across various industries (including resource management,

JOE GERSTANDT

governance, and regional development), Hilton will share the characteristics of emerging ecological business models, and provide practical tools and information on how local government change-makers can partner with First Nations on new resilient community initiatives. Embracing an approach to economic and social development that incorporates Indigenous perspectives and values, she says, can be a platform for greater understanding and reconciliation.

Workplace Diversity and Inclusion Expert

Thursday, May 17, 3:50-5 pm

The Authenticity Advantage: How to Fly Your Freak Flag Authenticity. Another righteous thing turned into a buzzword. The word gets tossed around as if it’s an easy, common thing. It’s not. Authenticity, or being true to who you are, is hard work and always involves some real or perceived risk, especially in the workplace. This leads to a less than inclusive work experience and a staggering amount of waste, as folks already on the payroll choose to keep ideas and talents to themselves in order to better fit in. How we create value through work is changing rapidly and the price of conformity has never been higher. The very survival of our organizations and professions requires a continuous flow of new perspectives and approaches.

Joe Gerstandt has worked with Fortune 500 companies, small nonprofits, and everything in between. From his high energy, entertaining, and actionable keynote you will walk away with a new-found clarity regarding authenticity, specifically what it is and why it matters at work, and how to avoid the common organizational dynamics that squash it. Join Joe as he illustrates a simple and practical model for pursuing greater authenticity in your professional and/or personal life, and shares fresh practices to diversity and inclusion.

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Registration Information IMPORTANT 2018 DATES

HOW TO REGISTER FEES (GST will be added)

Register before March 23 for big savings!

TOP 5 REASONS TO ATTEND

Registration deadline: May 8 Early-bird pricing deadline: March 23, 4:30 pm Pre-conference workshops: May 14-15 Conference sessions: May 16-17 Annual General Meeting: May 16 Celebration of Excellence: May 17

Here is why you can’t afford to miss the LGMA Conference:

Conference Fees* Early Bird After March 23 LGMA member $675 $735 Non-member $790 $845 Life members Complimentary * includes President’s Reception on Tuesday, breakfast and lunch Wednesday and Thursday, and Thursday night dinner

1. Networking – Strengthen your roots through valuable connections with colleagues from across British Columbia. 2. Inspiration – Keynote sessions meant to get you thinking differently today in order to realize a bright future. 3. Professional development – In-depth workshops and breakouts led by local government experts to provide critical skills that you can put into action back at the office. 4. Knowledge gathering – Opportunity to interact with sponsors and exhibitors and learn how they can help you move your organization forward. 5. Knowledge sharing – Add value and assist your peers by asking questions and adding insights at interactive sessions or during informal conversations.

Other Fees Extra breakfast tickets (Wed or Thurs) Extra lunch tickets (Wed or Thurs) Extra Gala tickets (Thurs) Extra President’s Reception tickets (Tues)

PARTNERING WITH LGMA: SPONSORS & EXHIBITORS

CLICK HERE or go to www.lgma.ca > Programs & Events > Annual Conference & AGM > 2018 Conference & AGM Pre-conference Session Fees* Administrative Professionals Workshop (1.5 days, includes tour and reception) Approving Officers Workshop (full day) Communication Officers Forum (full day) Mental Health Workshops: Half day (9 am-noon OR 1-4 pm) Full day (both sessions) Adapting to Climate Change Workshop (half day) * includes lunch

Early Bird

After March 23

$310

$350

$290

$330

$290

$330

$185 $290 $185

$210 $330 $210

$40 $50 $100 $65

Student Rates: If you are a full-time student at a post-secondary institution and not employed full-time, we have special rates for you to attend the Conference. Please contact [email protected].

PAYMENT Visa & MasterCard: Accepted with your online registration. METHODS Cheques: Make payable to Local Government Management

Association and send to: 710A – 880 Douglas Street, Victoria, BC, V8W 2B7; note that payment is for “LGMA Annual Conference.”

REFUNDS & SUBSTITUTIONS

Requests for refunds will be accepted until 4:30 pm May 8, 2018, subject to a $50 cancellation fee. Conference attendance is transferable; please give as much notice as possible to avoid delays at registration. NO REFUNDS AFTER MAY 8, 2018. For further information, contact the LGMA office at 250-383-7032 or [email protected]

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2018 LGMA Conference

Partner with the LGMA Conference and position your organization and message in front of key representatives of the BC local government sector who are actively looking for the tools, expertise, and support to improve results for their communities. We invite you to be a part of the solution and gain prominent exposure among attendees by sponsoring, exhibiting, or both. Contact the LGMA at [email protected] to request a sponsorship or trade show package. Trade show space is limited so we encourage you to reserve your booth early.

While You are Here... EVENING SOCIAL WITH FREE FOOD & BEVERAGES Hosted by

EARLY RISERS’ CLUB WEDNESDAY MAY 16 & THURSDAY MAY 17, 6:30-7:15 AM Up early? Start your day off right!

TUESDAY MAY 15, 7 PM - 12 AM THE CLUBHOUSE, 919 DOUGLAS ST (Strathcona Hotel – 3 min walk) Connect with fellow LGMA conference attendees at Colliers Project Leaders Social. Bring your conference badge for complimentary food and refreshments. See you at The Clubhouse on Tuesday, May 15th!

EDUCATION INFORMATION KIOSK AT THE TRADE SHOW Representatives from several post-secondary educational institutions and the Ministry of Municipal Affairs and Housing will be available to provide delegates with information about education and local government certification programs.

RUNNING GROUP: Don’t forget your sneakers…here’s an opportunity to shake off the cobwebs before the working part of the day begins! Anne Berry of the District of North Saanich will lead groups around scenic downtown Victoria. YOGA: Start your morning off right with Holistic Health Coach and Yoga Instructor Nicola Aichele. Enjoy a gentle yoga stretch/easy tai chi flow to balance out the work that your mind has been doing. No mat is required, however please wear loose/comfortable clothing. Open to participants of all abilities without severe limitations (please indicate any restrictions upon registering so that appropriate adaptations are available). PHOTO WALK: Enjoy a walk and have fun with other photographers. Bring along your camera (mobile phone will do) and take in the picturesque Inner Harbour, Parliament Buildings, and other scenic areas within walking distance of the Conference Centre. After the walk, participants have the opportunity to submit their best photo into a contest.

PLEASE NOTE: For detailed pre-conference workshop agendas, CLICK HERE or visit www.lgma.ca > Programs & Events > Annual Conference & AGM > 2018 Conference & AGM

Tuesday, May 15 Pre-conference Sessions 8:30 am-4 pm: PRE-CONFERENCE SESSION #1 ADMINISTRATIVE PROFESSIONALS WORKSHOP

8:30 am-4 pm: PRE-CONFERENCE SESSION #2 APPROVING OFFICERS WORKSHOP

(Includes reception and optional tour on Monday, May 14)

This annual workshop will address a number of fundamental issues and provide practical advice related to the approval of subdivisions. The program will consist of both plenary sessions on topics of common interest for all Approving Officers working in BC local governments, as well as breakouts for more in-depth discussions on specified topics. In addition, the interactive format will include facilitated discussion, where participants can present issues, share best practices, and benefit from peer-to-peer learning.

If you are an administrative or executive assistant, office coordinator, clerk, or front-line staff, you play an important role in your organization. Designed for the administrative professional working in a BC local government context, this year’s offering will include a series of sessions to help prepare you for the upcoming BC local government elections. Then spend the afternoon with conflict resolution expert Stacey Holloway as she shares concepts and highlights the necessary skills to help manage conflict interactions. Enjoy excellent networking opportunities with administrative local government staff at all levels, including an optional First Nations museum tour and welcome reception on Monday.

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Tuesday, May 15 Pre-conference Sessions 8 am-4 pm: PRE-CONFERENCE SESSION #3 COMMUNICATION OFFICERS FORUM

12:30-4 pm: PRE-CONFERENCE SESSION #5 TAKING ACTION – ADAPTING TO CLIMATE CHANGE

Communicate and connect – collaboratively! Join us for a one-day session packed with presentations on building community awareness and support for local government services. Keep current with best practices in information sharing and connecting with the people we serve including:

Ralf Nielsen, Colliers Project Leaders

• award-winning inter-jurisdictional collaboration for improved communications and engagement; • a panel discussion on emergency communication based on the learnings from last summer’s interior wildfires; • Collaborative Conversations 2.0; • how to clarify misinformation; and • an introduction to one community’s draft First Nations tone and language guide. Take advantage of the tips and tools, and build support networks with other local government staff to increase the profile and efficiency of your local government’s communications efforts. This event builds on past Forums held in Victoria, Vancouver, Kelowna, Nanaimo and Penticton.

9 am-12 pm & 1-4 pm: PRE-CONFERENCE SESSION #4 MENTAL HEALTH IN THE WORKPLACE WORKSHOPS Lucette Wesley, Canadian Mental Health Association A psychologically healthy workplace fosters employee health and well-being resulting in a resilient and thriving organization. Both morning and afternoon workshops are offered – take one or both! (Space is limited.) 9 am-12 pm: Awareness of Mental Health The morning workshop, is designed to help build comfort in talking about mental health and respond in a supportive way to co-workers who may be experiencing a mental illness. 1-4 pm: Creating a Psychologically Healthy and Safe Workplace The afternoon offering is aimed at those looking for tools to enhance their ability to protect the psychological health and safety of their employees.

10-10:30 am: REFRESHMENT BREAK 12-1 pm: LUNCH

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2018 LGMA Conference

Climate change is posing significant risks to municipalities across Canada. Increasing sea levels, hotter dryer summers, increased snowfalls and extreme weather events are requiring governments at all levels to invest in more resilient infrastructure. Future proofing buildings through the lens of climate change is key to long-term economic, environmental and social success. Through this interactive and entertaining workshop, we will explore what our future climate will look like, the key risks it poses to communities, the basics of adaptation, what our new infrastructure may look like, and the investments required today for long-term benefits.

2-2:30 pm: REFRESHMENT BREAK 4-5 pm: CANNABIS REGULATION IN BC Province of British Columbia In April 2017, the Government of Canada introduced the Cannabis Act and amendments to the Criminal Code to address cannabis-impaired driving with plans to legalize non-medical cannabis in Canada. While the proposed Cannabis Act provides for the federal government to regulate production, provinces and territories will have the authority to regulate certain aspects like minimum age, public consumption, personal cultivation, possession limits, distribution, retail and a range of other matters. The BC Cannabis Legalization and Regulation Secretariat will provide an update on the development of the regulatory framework of non-medical cannabis for BC.

4:15-5:15 pm: FIRST-TIME ATTENDEE MEET AND GREET First time attending the LGMA Conference? Jump right into all the networking activities the conference has to offer! During the Meet and Greet, you will have the opportunity to meet the LGMA Board, enjoy a refreshment and make a new friend or two. This event is open to first-time attendees only.

5-7 pm: PRESIDENT’S WELCOME RECEPTION AND TRADE SHOW KICK-OFF Join LGMA President Patti Bridal to kick off the 2018 Conference! Reacquaint with old friends and connect with new colleagues. Meet knowledgeable exhibitors who supply the goods and services that make our work possible.

Wednesday, May 16 7:15-8 am: NETWORKING BREAKFAST

10:30-11:15 am: PROTECTING WATER RESOURCES Alyssa Bradley, Young Anderson

8-8:45 am: OFFICIAL WELCOME & OPENING CEREMONIES 8:45-9:45 am: KEYNOTE SPEAKER DR. SHIMI KANG

Award-Winning Physician and Global Social Entrepreneur Details on page 3

9:30 am - 3:30 pm: TRADE SHOW HOURS 9:45-10:15 am: NETWORKING BREAK / MEET THE EXHIBITORS

Come explore practical solutions and tools to address water resource use concerns in your community. This session will review the Water Sustainability Act, associated Regulations, and proposed updates, and will also discuss recent case studies and case law.

11:30 am - 12:30 pm: ANNUAL GENERAL MEETING 12:30-1:30 pm: LUNCH WITH EXHIBITORS CONCURRENT SESSIONS: 1:45 PM

1:45-3 pm: A LEADER’S MINDSET Magda Laljee and Alison Martens, Curiositas

CONCURRENT SESSIONS: 10:30 AM

10:30-11:15 am: CONSTRUCTION PROJECTS: DISPELLING THE MYTHS OF BONDS, LIENS, DEFAULTS AND DELAYS Sonia Sahota, CivicLegal LLP Utilizing two common forms of construction contracts often used for local government projects (CCDC2 and MMCD), in this interactive session we will discuss the oft-forgotten but important aspects of these legal tools that can offer relief to local governments when contractors fail to deliver on their promises. We will explore the role of construction bonding as a remedial tool, the impact and proper handling of lien and holdback issues to safeguard your project, strategies for managing contractor default, and tactics for minimizing the impact of delays.

10:30-11:15 am: GETTING READY FOR THE SURGING SEA: PREPARING FOR SEA LEVEL RISE Kathleen Higgins, Young Anderson Sea level rise resulting from climate change is of concern to coastal communities around the world. With approximately 170 coastal communities, local governments in British Columbia are particularly impacted by sea level rise and will be responsible for planning the response. This presentation will discuss the impacts of sea level rise and the powers that local governments have to respond through planning and public education, protective infrastructure, property acquisition, emergency preparedness, and the use of bylaws and development permits. The liability and risks to a local government for failing to respond to sea level rise will also be considered.

As leaders we must seek to understand so that we can “recognize the insight to grow” (Stone & Heen, 2014). Engaging in curious dialogue, and genuinely taking the time to understand others’ perspectives and what drives them, will help you attract and engage people who will align their success with you and your organization. In this interactive session we will explore how understanding the operation of the human mind and engaging in intentional dialogue with your team can help your organization achieve success.

1:45-3 pm: HOMELESSNESS AND THE USE OF PUBLIC SPACE Kathleen Higgins, Young Anderson While housing affordability is an important issue for local governments, an even greater and more urgent issue is dealing with homelessness. Learn what homelessness is and how it arises, and the role of local governments in dealing with the issue. The presentation will discuss the conflicts that take place between the public and the homeless in public spaces (e.g. panhandling on streets or camping in parks) and how the courts have mediated these issues. Strategies that local governments can use to deal with homelessness within their communities will also be considered.

See next page for third concurrent 1:45 pm session

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Wednesday, May 16 CONCURRENT SESSIONS: 1:45 PM (CONT.)

1:45-3 pm: HOPE FOR THE BEST AND PLAN TO BE THE BEST: CARIBOO WILDFIRES AND LESSONS EVERY COMMUNITY SHOULD LEARN Emily Epp, Cariboo Regional District Kevin Skrepnek, BC Wildfire Service Rob van Adrichem, City of Prince George Was there a bigger issue for local governments in 2017 than the BC wildfires? It was unprecedented both for the number of fires, as well as for the response from municipalities and regional districts. The flow of information – to citizens, between levels of government, within communities, and even among staff within a single local government – quickly emerged as a critical topic, right up there with public safety. This session will feature communicators from the Cariboo Regional District, Prince George, and the BC Wildfire Service to discuss what all communities need to know about communicating – among ourselves and to our citizens – during times of crisis.

3-3:30 pm: NETWORKING BREAK / MEET THE EXHIBITORS CONCURRENT SESSIONS: 3:45 PM

3:45-4:45 pm: LAND USE LITIGATION: EMERGING LAND MINE Tom Barnes, Municipal Insurance Association of BC Jeff Locke, Stewart McDannold Stuart Over approximately the last 10 years or so, local governments in British Columbia have experienced a significant increase in lawsuits and claims relating to land-use and development issues. These claims are expensive and time consuming to address and, in some cases, expose local governments to significant liability risk. This presentation will address possible explanations for the increase, explore specific areas of concern and issues which give rise to these claims and, importantly, provide risk-management and “pitfall awareness” advice for senior managers, Building Department and Planning Department professionals. Come away better informed and better prepared.

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3:45-4:45 pm: MY DOG MATTERS REWARDS AND LICENSING PROGRAM Deneen McArthur, Regional District of Central Okanagan Janet Keall, socilogica Regional District of Central Okanagan’s (RDCO) My Dog Matters Rewards and Licensing App was created to make it easy and convenient to renew and pay for a dog license from any device, provide an interactive communication channel with dog owners, and promote the My Dog Matters Rewards program which offers dog owners discounts at businesses. Co-created by RDCO and the tech company socilogica to combine technology and marketing, the app has significantly decreased operating costs for the dog control service. Come hear about the RDCO experience, and learn how to design an app that is convenient for citizens, results in cost savings for the organization, and helps promote the Central Okanagan as dog friendly.

3:45-5:15 pm: LEARNING TOUR: TRANSPORTATION FOR A 21ST CENTURY CITY Sarah Webb, City of Victoria Victoria is on the move! In order to accommodate population growth and support safer, affordable, and low-carbon transportation options, the City of Victoria is transforming the built environment to encourage cycling, walking and public transit. This session will explore land use, mobility and practical considerations of moving people, goods and services in a busy urban environment. After the presentation, participants will take to the streets to see examples of new infrastructure and discuss issues such as design, construction management, road user education, monitoring and enforcement. Note: This tour will include an opportunity to ride on Victoria’s AAA bicycle routes. Participants should expect moderate physical activity and be prepared for the weather. Bicycles will be provided for the cycling portion of the tour. Please bring your own helmet or choose from a shared helmet. (Space is limited.)

Thursday, May 17 7:15-8 am: NETWORKING BREAKFAST

8:15-9:15 am: KEYNOTE SPEAKER CAROL ANN HILTON

Leading First Nations Entrepreneur Details on page 3

CONCURRENT SESSIONS: 9:30 AM

9:30-10:15 am: HOW WE COLLABORATE: BC ASSESSMENT, FIRST NATIONS, AND YOU Bill Dawson and Michael Spatharakis, BC Assessment Join BC Assessment for an interactive session focusing on how we can best collaborate to build stronger relationships with First Nations. Learn the specifics and challenges of the First Nations assessment process, the services we provide, and how you can get involved to ensure a positive impact on all property owners.

9:30-10:15 am: MANAGING DIFFICULT PEOPLE: ELECTED OFFICIALS AND EMPLOYEES Andrew Carricato and Marisa Cruickshank, Lidstone & Company Are you responsible for managing difficult personalities in the workplace but not confident that you know how? Explore the challenges involved in navigating the minefield of working with such individuals. We will address how to manage elected official and employee misconduct, poor attitude, or harassing, bullying, or discriminatory behaviour without running afoul of contractual, statutory and common law rights and obligations. Using scenarios, we will discuss common examples that often arise in local governments. Learn about the duties, responsibilities, and rights of office holders and management in such circumstances.

9:30-10:15 am: WHEN SMOKE GETS IN YOUR EYES Janis Bell, Cariboo Regional District Sandra Carter and Emily McClendon, Valkyrie Law Milo McDonald, City of Williams Lake With likely the worst wildfire season on record in 2017, many lessons were learned about using emergency powers and procedures, on-the-spot decision-making, and the human and practical realities of dealing with emergencies. Applicable to all emergencies that nature can throw at us, this session will offer useful insights for managers and the audience will be encouraged to share experiences.

10 am - 4 pm: TRADE SHOW HOURS 10:15-10:45 am: NETWORKING BREAK / MEET THE EXHIBITORS CONCURRENT SESSIONS: 10:45 AM

10:45 am - 12 pm: LEGAL UPDATE 2018 Colin Stewart and Kathryn Stuart, Stewart McDannold Stuart A lively, informative, and interactive review of leading cases from late 2017 and early 2018 of most interest to local government, and a quick look at legislative changes of note.

10:45 am - 12 pm: THE WAY AHEAD PROGRAM AND SERVICE REVIEW EXPERIENCE WITH THE CITY OF EDMONTON Stephanie McCabe, City of Edmonton Bill Reid, MNP The City of Edmonton embarked on The Way Ahead Program and Service Review to examine the relevance, effectiveness and efficiency of its programs and services with the help of Challenge Panels formed of staff and external subject matter experts. This session will explore how it was first put into practice, the learning gained from “a review of the review” along with early facilitation experiences, and the ways in which it has continued to evolve. Hear from the City on what has transpired and what remains to be considered with examples drawn from three pilot reviews. Then, engage in dialogue focused on the ways in which your local government ensures its programs and services are meeting needs, fostering positive results in the community, and making best use of staff efforts among other resources.

10:45 am - 12 pm: TROLLS, HATERS AND NASTY POSTS: HOW TO TONE DOWN THE TRASH TALK ON YOUR COMMUNITY’S SOCIAL MEDIA Jan Enns, Jan Enns Communications Julie Rogers, District of Sechelt Are those nasty posts on your local government’s Facebook page increasing the angst of your Council or Board members? Are they feeling compelled to respond to posts on your page, their own personal page, or those new protest pages being created by the passionate advocates in your community? Drawing on #awesome examples, #FiveStar best practices, and cautionary tales of #EpicFail, this workshop will build your toolkit to help you better prepare your Council or Board and staff for the negative Neds and Nellies – and all their friends. Learn how to identify these virtual voices in your community and steps you can take to better manage your message.

12-1 pm: LUNCH WITH EXHIBITORS

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Thursday, May 17 CONCURRENT SESSIONS: 1:10 PM

CONCURRENT SESSIONS: 2:20 PM

1:10-2:10 pm: BUILDING SUSTAINABLE COMMUNITIES THROUGH GOOD GOVERNANCE

2:20-3:20 pm: MARIJUANA AT WORK: MANAGING RISK FOR LOCAL GOVERNMENT EMPLOYERS

Diane Kalen-Sukra, Kalen Consulting Jada Basi, CitySpaces Consulting This thought-provoking and engaging session will examine what lies at the core of the work of local government officials, namely the age-old goal of building strong, healthy and lasting community through good governance. This includes stewarding all assets – capital, natural and human – in an integrated way that enhances community well-being and resiliency for all, today and into the future. Critical to this work is the building of a corporate and community culture where leaders are empowered to make decisions and take action based on facts, principle, and in the public interest. Examples will be presented of how a community audit of assets can provide the information for sound decision making and policy.

Mike Vos and Cameron Wardell, Mathews, Dinsdale & Clark LLP Steven Boorne, Steven Boorne Law Time is running out for organizations to prepare for the legalization of recreational marijuana. Employers face many questions. What new obligations will be imposed on them? How will legalization impact workplace safety and productivity or even an organization’s reputation? These questions become even more troublesome in the absence of federal and provincial government guidance. The presenters will provide a legislative overview, discuss recent cases, and offer employer risk-management strategies to make sense of this legal haze.

1:10-2:10 pm: MANAGING THE SANDWICH GENERATION: DEVELOPMENTS IN ACCOMMODATING FAMILY STATUS Matthew Cooperwilliams, Harris & Company LLP The rise of the Sandwich Generation – workers responsible for looking after their kids and their parents – has created new family status accommodation challenges for employers. At the same time, the development of tougher legal standards for family status accommodation in other parts of Canada may signal a higher duty for local government employers in British Columbia in the future. This session will explore the intersection of elder care issues and the potential for a shift in the law in BC about family status accommodation in order to help employers develop practical, real-world responses and strategies for dealing with employees with challenging care-giving responsibilities.

1:10-2:10 pm: PLAN 200K: THE ABBOTSFORD MASTER PLANNING PROGRAM Jake Rudolph and Peter Sparanese, City of Abbotsford Having adopted an award-winning Official Community Plan in 2016, the City of Abbotsford has now embarked on a comprehensive update of its various Master Plans, is undertaking four neighbourhood plans, and has launched a number of city-wide studies around issues including agriculture, water, housing, and zoning bylaws, to name a few. A total of 18 projects are taking place under the banner of Plan 200K, aligning with the OCP to plan for a future population of 200,000 (the current population is 142,000). Where there are interdisciplinary issues, these projects are also intended to align with and “talk” to one another. Learn about a robust communication and engagement strategy for multiple projects, as well as lessons learned from various departments working together in an ambitious timeframe.

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2018 LGMA Conference

2:20-3:20 pm: PARALLELS AND PERILS OF PLACE BRANDING AND BEHAVIOURAL CHANGE Julie Halliwell, Village of Anmore Larina Lopez, Metro Vancouver Regional District Rod Roodenburg, Ion Brand Design Branding will define your community or region, say what you stand for, and present your value to your citizens. But getting community buy-in can be a real challenge. Similarly, behavioural change campaigns, such as composting food scraps, ask people to break a habit or solve a problem they didn’t know they had – often to benefit society as a whole rather than themselves. Hear about the process and lessons learned from the Village of Anmore and Metro Vancouver Regional District.

2:20-3:20 pm: RESPONSIBLE CONDUCT OVERVIEW: WHERE HAVE WE COME FROM AND WHERE ARE WE GOING? Reece Harding, Young Anderson With the 2018 election on the horizon, discussion of responsible conduct of elected officials will continue to be topical. This interactive session will focus on practical tools and effective practices for dealing with conduct-related challenges as preparations begin for orienting newly elected officials. It will also review current practices following the 2017 UBCM resolution supporting the Responsible Conduct Policy Report recommendations, and discuss what would be of most help to local governments, their officers, and elected officials.

3:20-3:50 pm: NETWORKING BREAK / MEET THE EXHIBITORS

3:50-5 pm: KEYNOTE SPEAKER JOE GERSTANDT

Workplace Diversity and Inclusion Expert Details on page 3

Thursday, May 17 tion of Excellen a r b e ck and white ga l e la ce C bla join us at 6:30 pm Join your colleagues on the red carpet for an old-Hollywood Black and White Gala and celebration of excellence! Following a reception and elegant dinner, the LGMA awards will shine a spotlight on members who have made significant contributions to local government service this past year. Then, enjoy the music of Victoria’s stand out cover band Cities, featuring Juno-nominated singers Adam and Antonia Kittredge, drummer Matt Johnson of legendary Canadian band 54-40, and world-renowned horn players Miguel Valdes and Nick La Riviere. Playing high energy classics to modern day anthems, Cities is sure to turn any event into a dance party. You are encouraged to wear black or white as we celebrate the success and continued excellence of our profession, and look forward to the next 100 years!

Thanks to our sponsors! The LGMA would like to sincerely thank the following sponsors of the 2018 Conference:

We would also like to acknowledge and thank all other Conference sponsors who contributed after the printing of this program.

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WELCOMES YOU! The LGMA gratefully acknowledges that we are gathering on the traditional territories of the Lekwungen people (Esquimalt and Songhees Nations).

STAYING HERE The 2018 Conference is being held at the VICTORIA CONFERENCE CENTRE, 720 Douglas Street. Accommodations are available at the FAIRMONT EMPRESS HOTEL, adjacent to the conference venue, offered at special rates starting at $219 plus taxes (rates in effect until April 20). To make a reservation please call 250-384-8111 or Global Reservation Centre at 1-800-441-1414, and reference ‘Local Government Management Association’.

GETTING HERE One of the best things about Victoria as an incredible island destination is the journey itself. Well served by transportation options, you can go the ferry route for a relaxing, scenic cruise, hop on a float plane and enjoy breathtaking aerial views, or fly directly to Victoria International Airport.

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BY AIR: Victoria’s International Airport is a 30-minute drive from downtown Victoria and the Conference Centre. Get downtown via car rental, taxi (approximately $65 one-way between the airport and hotel), or you can make a reservation with YYJ Airport Shuttle by calling 1-855-351-4995. The LGMA Conference is pleased to partner with airlines to offer special discounts for travel from May 8-24: AIR CANADA, the official airline for the Conference, is providing discounts on eligible fares. To qualify, you must enter promotion code Y3QFZK81 when booking online at www.aircanada.com. Note: excludes Tango fares. WESTJET is also offering delegates 10% discounts off Econo and Plus base fares. To qualify, please visit www.westjet.com and use coupon code HTSVOQQ (must book by May 8). HARBOUR AIR provides regular floatplane service ito downtown Victoria. Visit www.harbourair.com for details.

BY SEA: Regular, frequent ferry service connects Vancouver Island to the mainland. The 95-minute crossing of the Strait of Georgia and through Active Pass is well worth taking. Go to www.bcferries.com for schedules and reservations.

For more travel information or tips on things to see and do in Victoria, visit www.tourismvictoria.com.