The Student Support Team’s Guide to Improving your Results I NEED TO IMPROVE MY RESULTS Seek feedback from your Unit Coordinator first and once you’ve worked out what the issue was, re-follow the chart : )
Contact your First Year Advisor
Contact Oorala who offer a suite of support just for you!
Give the Student Support Team a call and they can troubleshoot with you
Contact the Career Development Team to explore all your options
Bookmark the Insiders Guide, ‘Like’ the Student Support Team’s Facebook page or follow the Twitter account to stay up to date with all the deadlines!
Student Grievance Unit Speak to the independent advocates Tom and Angela at Uni4Me
Do you know where you went wrong?
YES
I tried to do too much
Reduce your study load next Trimester and make sure you succeed! You should be able to contribute between 12-15 hours of study to each Unit each week (but sometimes they will take more)
I stayed enrolled in a Unit to make sure I got Centrelink payments (and took an NI Grade)
You can spread your load over three Trimesters - Centrelink considers a full-time load 6 Units over the entire Academic Year. To help plan your enrolments (aka Study Plan) talk to the Progression Specialists at Student Central
NO I didn’t pass my assignments
Bad marks on Essays?
Did you procrastinate
I had trouble finding Resources
Are you a First Year Student?
Are you an Aboriginal or Torres Strait Islander?
None of this makes any sense, can I just talk to someone?
Get help from the Academic Skills Office
Exams make me freak out
I failed the Exam(s) :’ (
Unexpected event after Census? Consider a HECS Remission I think a mistake has been made/I’ve been treated unfairly
I was accused of plagiarism
I didn’t understand the Unit Content
I found College/ study balance difficult to manage
A personal issue affected my ability to study
I’ve been unwell
I’m finding Off-Campus study difficult
Career Development 02 6773 2897 www.une.edu.au/current-students/support/studentsupport/career-development Centrelink 132 490 www.centrelink.gov.au College Heads www.une.edu.au/current-students/support/studentservices/accommodation Counselling 02 6773 2897 www.une.edu.au/current-students/support/studentsupport/counselling First Year Advisors www.une.edu.au/fya Library 1800 059 735 www.une.edu.au/library
Make an appointment with Counselling who can help solve that!
Chat to your Unit Coordinator
Chat to your Resident Fellow/ Academic Mentor about your experience and options
Consider Special Extensions of Time, Special Consideration or Special Exams if needs arise.
If you decide to move from College, Uni4Me runs an Accommodation Service for students
If it’s a short term issue you my be entitled to apply for a HECS Remission. Contact the Student Support Team for details
If it’s an issue which affects your ability to study, contact the Special Needs Unit
Book an Appointment with Counselling who have great techniques and tips for dealing with issues that affect your ability to study
STAY IN TOUCH
Current Student Social Media www.une.edu.au/insidersguide https://twitter.com/UNESupport https://www.facebook.com/ed.une
Oorala 1800 622 384 www.une.edu.au/current-students/support/studentsupport/oorala Student Central 02 6773 4444 www.une.edu.au/current-students/support/studentcentral Special Needs Office 02 6773 2897 www.une.edu.au/current-students/support/studentsupport/disability-support Student Grievance Unit 02 6773 4260 www.une.edu.au/current-students/support/studentsupport/complaints-compliments-and-feedback Student Support Team 02 6773 4430 www.une.edu.au/current-students/support/studentsupport/personal-support Uni4Me 02 6773 2506 www.uni4me.com.au/ Unit Coordinators Search for the Unit Code in the Course and Unit Catalogue: https://my.une.edu.au/courses/2016/units/atoz
