Mar 2, 2016 - Conducted February 18-March 2, 2016 via landline and cell phones. ⢠Margin ..... that product or service
Survey Conducted February 18-March 2, 2016 320-682
Methodology • 600 telephone interviews with Fremont residents conducted in English, Spanish and Mandarin – Half drawn from registered voter lists, half from RDD (Random Digit Dialing) – Results combined unless otherwise noted
• Conducted February 18-March 2, 2016 via landline and cell phones • Margin of sampling error +/-4.0% at the 95% confidence interval • Due to rounding, some percentages do not add up to 100% • Selected comparisons to 2006, 2012 and 2013 community surveys 1
2
Four in five Fremont residents rate the quality of life in the City as good or excellent. How would you rate the City of Fremont as a place to live: is it an excellent place to live, a good place to live, just average, poor, or an extremely poor place to live? Excellent
2016
27%
2013
25%
2012
Just Average
Poor/Extremely Poor
15%
55% 40%
79%
17%
58%
20%
Excl./ Good
DK/NA
52%
18% 0%
Good
84%
73%
26% 60%
80%
100%
Q7.
3
Ardenwood and Mission San Jose residents are happiest with quality of life. Fremont as a Place to Live by Neighborhood Excellent
Ardenwood
43%
Mission San Jose
Excel./ % of Good Sample
Good
41%
36%
47%
84%
14%
83%
14%
Warm Springs
25%
58%
83%
8%
Other
27%
52%
79%
14%
Niles
25%
54%
79%
9%
Irvington
25%
54%
79%
23%
73%
19%
Centerville
15% 0%
10%
58% 20%
30%
40%
50%
60%
70%
80%
90%
Q7. How would you rate the City of Fremont as a place to live: is it an excellent place to live, a good place to live, just average, poor, or an extremely poor place to live?
4
Indian/Pakistani residents give some of the highest ratings. Rating Fremont as a Place to Live by Ethnicity Excellent
Indian/Pakistani
29%
Chinese
31%
Whites
56% 48%
27%
Latinos
Excel./ % of Good Sample
Good
52%
20%
57%
85%
15%
80%
15%
79%
36%
77%
12%
All Asian/Pacific Islanders
29%
51%
81%
39%
All Residents of Color
28%
51%
79%
58%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Q7. How would you rate the City of Fremont as a place to live: is it an excellent place to live, a good place to live, just average, poor, or an extremely poor place to live?
5
Though still quite positive, residents are slightly less optimistic about where the City is headed than in 2013. Right Direction
Not Changed Much
2016
48%
2013
51%
DK/NA
26%
Wrong Direction
20%
5%
33%
13%
The City of Fremont 2012
40%
2006
Your Local Neighborhood
36%
34%
2016
46%
2013
46%
2012
40%
2006
37% 0%
20%
30%
5%
6%
30%
28%
22%
40%
11%
38%
19%
38% 40%
60%
19%
20% 80%
Q6. Would you say that things in The City of Fremont/Your Local Neighborhood have been moving in the right direction, in the wrong direction, or have not changed much over the last two years?
100%
6
Mission San Jose and Warm Springs residents feel the best about their neighborhoods. Perceived Direction of Neighborhood By Neighborhood Right Direction
Mission San Jose
53%
Warm Springs
53%
Wrong Direction
Difference +36%
17%
+33%
20%
+30%
Other
45%
Niles
47%
22%
+25%
Irvington
47%
22%
+25%
Ardenwood
15%
50%
Centerville
37% 60%
45%
30%
+21%
29%
15%
+13%
24% 0%
15%
30%
45%
Q6. Would you say that things in Your Local Neighborhood have been moving in the right direction, in the wrong direction, or have not changed much over the last two years?
7
Perceptions of the value of diversity and that the City is a great place to raise a family have eroded slightly. Strongly Agree
Agree
DK/NA
Fremont is a great place to raise a family.
2016
37%
2013
39%
Fremont’s diversity is an asset to the City.
2016
When people first move to Fremont, they are generally welcomed into the community.
2016
28%
49%
2013
29%
50%
Fremont is a great place for seniors and aging residents to live.
2016
28%
46%
2013
26%
51%
48% 52%
36%
2013
47%
41%
0%
20%
48%
40%
Total Agree
Total Disagree
12%
85%
7%
91%
15%
82%
5% 7%
88%
8% 15%
77%
9% 12%
79%
11% 16% 11% 12% 60%
80%
74% 77%
100%
Q8 a/b/c/e. I would like to read you some statements people have made about life in the City of Fremont. Please tell me whether you strongly agree, agree, disagree, or strongly disagree with each statement. Split Sample
8
Generally, Fremont residents feel safe as pedestrians. Strongly Agree
2016
35%
2013
38%
Agree
DK/NA
Total Agree
Total Disagree
56%
9%
91%
8%
94%
I personally feel safe living in Fremont.
As a pedestrian, I feel safe walking along and crossing streets in my neighborhood.
55%
31%
As a pedestrian, I feel safe walking along and crossing major streets in Fremont.
47%
28% 0%
20%
48% 40%
60%
21%
78%
23%
75%
80%
100%
Q8 d/f/h. I would like to read you some statements people have made about life in the City of Fremont. Please tell me whether you strongly agree, agree, disagree, or strongly disagree with each statement. Split Sample
9
Residents see the cost of housing as the top local concern, followed by freeway traffic. Ext. Ser. Prob.
Very Ser. Prob.
The cost of housing
Smwt. Ser. Prob.
41%
Traffic congestion on highways and freeways
30%
37%
Traffic congestion on local streets and roads
23%
27%
Too much growth and development
23%
25%
18%
The amount people pay in City taxes
15%
A lack of public transportation options
13% 0%
20%
29%
Population growth
20% 19% 20%
18%
23% 25% 23%
65% 57%
50%
27%
47% 40%
33%
38% 60%
71%
24%
29%
22% 40%
14%
24%
23%
22%
DK/NA
17% 10%
28%
27%
Potholes and street maintenance
Not Too Ser. Prob.
Total Ext./Very Serious Problem
80%
13% 7%
35%
33%
100%
Q10. I am going to mention a list of issues people in the City of Fremont may be concerned about. Please tell me whether you think it is an extremely serious problem, a very serious problem, a somewhat serious problem, or not too serious a problem for people who live in the City of Fremont. Split Sample
10
Public safety and unemployment are relatively minor concerns. Ext. Ser. Prob.
Very Ser. Prob.
Smwt. Ser. Prob.
Not enough police officers on the streets
13%
18%
Waste and inefficiency in City government
15%
14%
Crime, in general
12% 16%
The condition of sidewalks
11% 16%
19%
17%
0%
20%
27%
53%
5%
21%
45%
Not enough firefighters 7% 10% 17%
41% 40%
28%
44%
38%
20%
29%
20% 36%
28%
Maintaining 911 emergency response times 8% 15%
31%
32%
34%
18%
DK/NA
47%
19%
Too little growth and development 10% 14%
Unemployment 8% 10%
Not Too Ser. Prob.
Total Ext./Very Serious Problem
60%
23%
17% 25% 80%
24%
18%
17% 100%
Q10. I am going to mention a list of issues people in the City of Fremont may be concerned about. Please tell me whether you think it is an extremely serious problem, a very serious problem, a somewhat serious problem, or not too serious a problem for people who live in the City of Fremont. Split Sample
11
Housing costs are a bigger concern in Oakland and SF; traffic is about on par with the region. (Total Extremely/Very Serious Problem)
Cost of Housing
Traffic
Too Much Growth
Fremont (Feb./March 2016)
71%
65%
47%
Oakland (Feb. 2016)
81%
--
--
Vallejo (Jan. 2016)
41%
--
--
Alameda (Dec. 2015)
38%
47%
38%
San Francisco (July 2015)
79%
64%
--
--
67%
43%
Bay Area City
Pleasanton (June 2015)
Slight variations in question wording.
12
Concerns about crime continue to be lower than in 2012. Ext. Ser.
Not enough police officers on the streets
2016 2013
13% 12%
2012 2016 Crime, in general
Maintaining 911 emergency response times
Not enough firefighters
2013
18% 20%
18%
12% 9%
Very Ser.
Smwt. Ser.
19% 28% 26%
16% 21%
2016
8% 15%
2013
10%
18%
21%
2012
12%
16%
23%
22%
20%
23%
38%
2016 7% 10% 17% 2013 6% 19% 22% 40%
28% 30% 41%
36% 33% 35%
17%
31% 32% 44%
26%
34% 35%
19%
DK/NA
47% 37% 27%
2012
0%
Not Too Ser.
Total Ext./Very Serious Problem
23% 28% 28%
21%
32%
19%
31%
18%
41%
17% 25%
25%
36% 60%
17% 80%
100%
Q10 a/e/h/j. I am going to mention a list of issues people in the City of Fremont may be concerned about. Please tell me whether you think it is an extremely serious problem, a very serious problem, a somewhat serious problem, or not too serious a problem for people who live in the City of Fremont. Split Sample
13
Concerns about the pace of growth and cost of housing have increased. Ext. Ser.
The cost of housing
Population growth
2016 2013 2012
Very Ser.
41% 26% 21%
Smwt. Ser.
Not Too Ser.
30% 30% 34%
DK/NA
17%
10% 14% 19%
29% 23%
2016 23% 27% 23% 24% 2013 7% 16% 28% 43% 2012 13% 22% 29% 32%
Too much growth and development
2016 2013
Waste and inefficiency in City government
2016 2013 2012
15% 11% 13%
Too little growth and development
2016 2013
10% 14% 18% 13% 28%
5%
0%
23% 13%
25% 21%
23% 53%
40%
8%
53% 52% 60%
6%
27%
14% 19% 32% 23% 27% 21% 28% 25% 18%
20%
Total Ext./Very Serious Problem
20% 18% 15% 5% 5%
80%
71% 56% 55% 50% 23% 35% 47% 18% 29% 34% 41% 24% 15%
100%
Q10 c/g/m/p/o. I am going to mention a list of issues people in the City of Fremont may be concerned about. Please tell me whether you think it is an extremely serious problem, a very serious problem, a somewhat serious problem, or not too serious a problem for people who live in the City of Fremont. Split Sample
14
Traffic, especially on local streets, has become a more serious issue. Ext. Ser.
Very Ser.
Traffic congestion on highways and freeways
2016 2013 2012
Traffic congestion on local streets and roads
2016 2013 2012
27% 11% 26% 12% 27%
Potholes and street maintenance
2016 2013 2012
18% 13% 25%
The amount people pay in City taxes
2016 2013 2012
15% 20% 10% 23% 18% 23%
A lack of public transportation options
2016 2013 2012
13% 19% 9% 20% 11% 24%
37% 20% 18%
0%
Smwt. Ser.
Not Too Ser.
DK/NA
28%
20% 30% 23%
14% 13% 18%
36% 39% 29%
20%
57% 37% 39%
33% 29% 20%
40% 38% 53%
29% 13% 6% 30% 21% 7%
35% 33% 41%
38% 39% 30%
33% 29% 35%
25% 30% 28%
26%
23% 31% 31% 22% 28% 26% 40%
60%
65% 56% 57%
18% 29% 24%
24% 33% 35%
22% 25%
Total Ext./Very Serious Problem
80%
7% 9% 100%
Q10 b/d/g/l/n. I am going to mention a list of issues people in the City of Fremont may be concerned about. Please tell me whether you think it is an extremely serious problem, a very serious problem, a somewhat serious problem, or not too serious a problem for people who live in the City of Fremont. Split Sample
15
16
The share who believe the pace of growth is too fast has grown significantly. 2013 7%
Much too fast
12%
Somewhat too fast
2016 Total Too Fast 19%
About Right
18%
43%
66%
8%
Somewhat too slow Much too slow
3%
Don't know
4% 0%
20%
Total Too Fast 46%
29%
Total Too Slow 11%
Total Too Slow 8%
6% 2%
3% 40%
60%
80%
0%
20%
40%
60%
Q11. Do you think the rate of growth and development in Fremont is too fast, about right, or too slow?
17
A majority of the longest-term residents say growth is too fast. Perceptions of Fremont Rate of Growth by Length of Fremont Residence Total Too Fast
Total Too Slow
About Right/DK/NA
38% Much Too Fast
60%
40%
20%
0%
(% of Sample)
0-4 Years
5-10 Years
11-20 Years
21+ Years
(9%)
(18%)
(31%)
(40%)
Q11. Do you think the rate of growth and development in Fremont is too fast, about right, or too slow?
18
Few are familiar with development plans for Downtown or Warm Springs. How familiar are you with the development plans in ___________? Are you extremely familiar, very familiar, somewhat familiar, not too familiar, or not at all familiar? Ext. Fam.
Very Fam.
Downtown Fremont
6%
The Warm Springs Innovation District
6%
0%
Smwt. Fam.
16%
11%
Not Too Fam.
35%
27%
20%
23%
26%
40%
Not at All Fam.
60%
DK/NA
17%
28%
80%
Ext./ Very Fam.
Total Fam.
22%
57%
17%
44%
100%
Q12.
19
More than three-quarters support transit-oriented development. Do you support or oppose the City focusing most new growth and development near BART stations, and other transit options? Strongly support
Total Support 77%
43%
Somewhat support
34%
Somewhat oppose
7%
Strongly oppose
7%
Don't know
Total Oppose 14%
9% 0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Q13.
20
Most feel positively about development in Fremont more specifically. Do you support or oppose the City focusing most new growth and development near BART stations, and other transit options? Strongly Agree
The number and variety of dining options in Fremont is steadily increasing.
Agree
30%
The new Warm Springs Innovation District near the future South Fremont BART station is going to significantly improve our local quality of life.
22%
The improvements to Downtown Fremont currently underway are going to significantly improve our local quality of life.
20%
40%
5%
14%
46%
13% 60%
Total Agree
Total Disagree
47%
43%
17% 0%
DK/NA
80%
17%
78%
22%
64%
24%
63% 100%
Q14.
21
Most feel Fremont is part of Silicon Valley; many also associate the City with clean tech, manufacturing. Fremont is a part of Silicon Valley 31%
Strongly agree Agree
48%
Which of the following industries do you most associate with Fremont? Total Agree 79%
Clean tech
31%
Manufacturing 12%
Disagree
6%
Strongly disagree
Total Disagree 18%
0%
20%
Life sciences
15%
Other
3%
Don't know/NA
26%
40%
60%
28% 0%
10%
20%
30%
Q8g. I would like to read you some statements people have made about life in the City of Fremont. Please tell me whether you strongly agree, agree, disagree, or strongly disagree with each statement. Q9.
40%
22
Most are satisfied with retail options, though a significant minority is dissatisfied with nightlife. Very Sat.
Smwt. Sat.
No Opin./DK/NA
36%
Clothing and apparel
Smwt. Dissat.
39%
Very Dissat.
5%
14%
6%
Total Total Sat. Dissat.
74% 20%
Furniture and home accessories
31%
43%
10% 10% 6% 74% 15%
Sporting goods
31%
42%
13% 9%
Boutiques and specialty shops
20%
35%
17%
Entertainment and nightlife 0%
31% 20%
19% 15%
40%
60%
74% 13%
16% 10% 55% 26%
19%
18% 80%
48% 37% 100%
Q15. I am going to read you a list of products and services that can be purchased in the City of Fremont. Please tell me how satisfied you are with your ability to purchase that product or service in Fremont: very satisfied, somewhat satisfied, somewhat dissatisfied or very dissatisfied.
23
Little has changed with regard to satisfaction with clothing and furniture stores. Very Sat.
2016 Clothing and apparel
Furniture and home accessories
Smwt. Sat.
No Opin./DK/NA
36%
2013
Smwt. Dissat.
39%
40%
5%
Very Dissat.
Total Total Sat. Dissat.
14% 6%
74%
20%
12% 6%
80%
18%
5%
79%
16%
10% 6%
74%
15%
73%
16%
77%
16%
40%
2012
29%
50%
2016
31%
43%
10%
2013
32%
41%
11% 11%
48%
7% 13%
2012
29% 0%
20%
40%
60%
6% 11%
80%
5%
100%
Q15. I am going to read you a list of products and services that can be purchased in the City of Fremont. Please tell me how satisfied you are with your ability to purchase that product or service in Fremont: very satisfied, somewhat satisfied, somewhat dissatisfied or very dissatisfied.
24
More residents are satisfied with sporting goods stores than in 2012. Very Sat.
2016
Sporting goods
Boutiques and specialty shops
Entertainment and nightlife
Smwt. Sat.
No Opin./DK/NA
31%
2013
42%
26% 18%
2016
20%
35%
2013
19%
37%
2012
18%
2016
17%
31%
2013
16%
32%
2012
14%
38% 20%
13%
5%
63%
19%
16% 10%
55%
26%
17% 7%
56%
25%
14% 10%
53%
24%
48%
37%
48%
33%
52%
34%
18%
19% 20% 24%
15% 19%
40%
Total Sat. Dissat. 74% 13% 67%
20%
45%
35%
Very Dissat. Total
13% 9%
41%
2012
0%
Smwt. Dissat.
8% 5% 14%
19%
18%
18%
14%
24%
60%
80%
15% 10% 100%
Q15. I am going to read you a list of products and services that can be purchased in the City of Fremont. Please tell me how satisfied you are with your ability to purchase that product or service in Fremont: very satisfied, somewhat satisfied, somewhat dissatisfied or very dissatisfied.
25
26
Satisfaction with City government has returned to 2012 levels … How would you rate the overall job being done by Fremont city government in providing services to the City's residents? Excellent
2016
12%
2013
12%
2012
Only Fair
41%
29%
47% 20%
Poor
33%
52%
7% 0%
Good
35% 40%
60%
DK/NA
Only Excl./ Fair/ Good Poor
10%
53% 43%
5%
7% 80%
63% 34%
54% 42%
100%
Q16.
27
… as have impressions of accountability and openness. How confident are you that Fremont City government operates in a way that is open and accountable to the public? Ext. Conf.
2016
10%
24%
2013
7%
31%
2012
7% 0%
Very Conf.
39%
Not Too Conf.
36% 40%
Don't Know
18%
42%
25% 20%
Smwt. Conf.
13%
18% 60%
9%
80%
Ext./V ery Total Conv. Conf.
34% 73%
7% 38% 80%
14%
32% 68% 100%
Q17.
28
Assessing City Services • Residents were asked about the importance of 18 City services. • Then they were asked about their satisfaction with the same services. • Comparing these results shows areas of strength and improvement.
29
Residents see public safety as the City’s most important service. Ext. Impt.
Very Impt.
Providing fire protection and 911 emergency response and rescue services
Smwt. Impt.
Not Too Impt.
48%
Providing police protection
38%
44%
Providing garbage and recycling services
39%
39%
41%
Maintaining public parks in good physical condition
35%
44%
Enforcing traffic laws to protect the safety of drivers, bikers, and pedestrians
36%
42%
Paving and repairing streets and roads
30%
48%
Keeping sidewalks in good repair
33%
41%
Retaining existing companies and businesses in the City
36%
37%
Providing programs to help seniors remain healthy and active
29% 0%
20%
No Opin./DK/NA
40% 40%
60%
10%
86%
9%
84%
13%
5%
16%
5%
74%
22%
80%
78% 77%
18%
18%
80% 79%
20%
21%
Ext./ Very Impt.
6%
73%
6%
69%
100%
Q18. Let me ask you about some specific services provided by Fremont’s City government. Please tell me how important each service is to making Fremont a good place to live: extremely important, very important, somewhat important, or not too important. Split Sample
30
Civic engagement is modestly important.
Ext./ Ext. Impt. Very Impt. Smwt. Impt. Not Too Impt. No Opin./DK/NA Very Impt. Providing safety net services to help 5% 69% 29% 41% 22% families become economically stable Providing recreation opportunities and programs at City parks and recreation 30% 38% 21% 6% 68% centers Removing graffiti from buildings
28%
34%
23%
5%
63%
6% 5%
63%
9%
Providing opportunities to volunteer in the community
24%
40%
Recruiting companies and businesses to the City
24%
38%
22%
8% 8%
62%
Operating the Fremont Family Resource Center and Senior Center
24%
38%
22%
6% 11%
62%
Providing bicycle lanes and paths
25%
36%
26%
11%
61%
Assisting new businesses obtain required permits or licenses
24%
36%
Providing opportunities to be involved in City government
18% 0%
32% 20%
40%
25%
22% 32% 60%
7% 12%
60%
7% 11%
50%
80%
100%
Q18. Let me ask you about some specific services provided by Fremont’s City government. Please tell me how important each service is to making Fremont a good place to live: extremely important, very important, somewhat important, or not too important. Split Sample
31
Residents are particularly satisfied with public safety, parks and trash pickup. Very Sat.
Smwt. Sat.
Smwt. Dissat.
Maintaining public parks in good physical condition
Very Dissat.
No Opin./DK/NA
42%
Providing fire protection and 911 emergency response and rescue services
47%
Providing garbage and recycling services
45%
Providing police protection
45%
37%
40%
39%
Providing recreation opportunities and programs at City parks and recreation centers
33%
44%
Keeping sidewalks in good repair
35%
40%
87% 11%
7%
37%
6%
Total Total Sat. Dissat.
8%
84%
8%
9% 7%
82% 11%
10% 5% 7%
78% 14%
8% 11%
77% 13%
12% 9%
75% 21%
Enforcing traffic laws to protect the safety of drivers, bikers, and pedestrians
31%
44%
10% 9% 6%
75% 19%
Providing bicycle lanes and paths
29%
46%
9% 6% 10%
75% 15%
0%
20%
40%
60%
80%
100%
Q19. I am going to read you the same list of services provided by Fremont’s City government. This time please tell me how satisfied you are with the job being done by Fremont in providing that service: very satisfied, somewhat satisfied, somewhat dissatisfied, or very dissatisfied. Split Sample
32
Road repair stands out as an area with appreciable levels of dissatisfaction. Very Sat.
Smwt. Sat.
Smwt. Dissat.
Removing graffiti from buildings
32%
Retaining existing companies and businesses in the City Providing opportunities to volunteer in the community
No Opin./DK/NA
Total Total Sat. Dissat.
11% 13% 72% 15%
40% 49%
11% 14% 72% 15%
27%
43%
9%
28%
41%
12% 15%
23%
Paving and repairing streets and roads Providing programs to help seniors remain healthy and active Operating the Fremont Family Resource Center and Senior Center Recruiting companies and businesses to the City Providing safety net services to help families become economically stable Providing opportunities to be involved in City government Assisting new businesses obtain required permits or licenses
Very Dissat.
29%
36%
25%
36%
25%
33%
9%
17% 70% 13%
23% 29%
6%
12% 7%
23%
69% 28% 65% 12% 61% 10% 58% 19%
19%
36%
13%
28%
55% 17%
16%
39%
13% 7%
25%
55% 19%
19%
30%
0%
20%
40%
9% 60%
38% 80%
49% 13% 100%
Q19. I am going to read you the same list of services provided by Fremont’s City government. This time please tell me how satisfied you are with the job being done by Fremont in providing that service: very satisfied, somewhat satisfied, somewhat dissatisfied, or very dissatisfied. Split Sample
33
Residents are mostly satisfied with the services they see as most important.
%Importance of City Services
95%
More Satisfied, More Important
Less Satisfied, More Important
Maintaining public parks Garbage and recycling services Parks and rec programs
Enforcing traffic laws
Sidewalks
Bike lanes
Fire and 911 services
Providing police protection
Graffiti removal 70%
Volunteer opportunities
Retaining businesses Street maintenance
Senior programs Family Resource Center and Senior Center Recruiting businesses Involvement opportunities Safety net services
Permits or licenses for new businesses
45% 45%
More Satisfied, Less Important
Less Satisfied, Less Important
70%
95%
% Satisfaction With City Services Q18. Let me ask you about some specific services provided by Fremont’s City government. Please tell me how important each service is to making Fremont a good place to live: extremely important, very important, somewhat important, or not too important. Q19. I am going to read you the same list of services provided by Fremont’s City government. This time please tell me how satisfied you are with the job being done by Fremont in providing that service: very satisfied, somewhat satisfied, somewhat dissatisfied, or very dissatisfied. Split Sample
34
While high, satisfaction with police protection has diminished somewhat from 2013. Very Sat.
*Providing fire protection and 911 emergency response and rescue services
Providing police protection
Smwt. Sat.
Smwt. Dissat.
Very Dissat.
2016
47%
37%
2013
45%
42%
2012
40%
2016
40%
2013
41%
39%
43%
2012
20%
45% 40%
60%
Total Total Sat. Dissat.
8%
84% 8%
7%
87% 6%
7% 9%
81% 9%
10% 5% 7%
78% 14%
8%
86% 13%
6%
43%
35% 0%
No Opin./DK/NA
13% 80%
5%
80% 18%
100%
Q19 d/l. I am going to read you the same list of services provided by Fremont’s City government. This time please tell me how satisfied you are with the job being done by Fremont in providing that service: very satisfied, somewhat satisfied, somewhat dissatisfied, or very dissatisfied. Split Sample *Wording Slightly Different in Previous Survey
35
Satisfaction with street maintenance continues steady improvement. Very Sat.
Keeping sidewalks in good repair Enforcing traffic laws to protect the safety of drivers, bikers, and pedestrians
Providing bicycle lanes and paths
Paving and repairing streets and roads
Smwt. Sat.
Smwt. Dissat.
35%
2016
40%
31%
2013
44%
35%
2012
28%
2016
29%
2013
27%
2016
28%
2013
25%
2012
16% 0%
Total Total Sat. Dissat.
12% 9%
75% 21%
10% 9% 6%
75% 19% 85% 14% 80% 17%
12%
52% 46%
13% 9% 6% 10%
48% 47% 41% 41% 40%
10% 15%
47% 20%
No Opin./DK/NA
50%
35%
2012
Very Dissat.
12% 15%
69% 28%
21%
66% 32% 63% 35%
19% 60%
8%
75% 15% 83% 13% 74% 18%
80%
11% 16% 100%
Q19 f/n/p/r. I am going to read you the same list of services provided by Fremont’s City government. This time please tell me how satisfied you are with the job being done by Fremont in providing that service: very satisfied, somewhat satisfied, somewhat dissatisfied, or very dissatisfied. Split Sample
36
Satisfaction is also higher with local business development. Very Sat.
Retaining existing companies and businesses in the City
Recruiting companies and businesses to the City
*Assisting new businesses obtain required permits or licenses
2016
Smwt. Sat.
Smwt. Dissat.
23%
2013
18%
2012
15%
2016
49%
16%
2012
14%
2016
33% 42%
2013
14%
34%
2012
11%
38%
0%
20%
72% 15% 66% 15%
20%
9% 14%
56% 29%
12% 7%
23%
58% 19%
22%
9%
59% 13%
28%
50% 32%
10% 18%
49% 13%
38%
8%
48% 11%
41%
13% 40%
Total Total Sat. Dissat.
20%
9%
36%
30%
14%
10%5%
41%
19%
No Opin./DK/NA
11%
48%
25%
2013
Very Dissat.
5%
60%
49% 18%
33% 80%
100%
Q19 g/h/o. I am going to read you the same list of services provided by Fremont’s City government. This time please tell me how satisfied you are with the job being done by Fremont in providing that service: very satisfied, somewhat satisfied, somewhat dissatisfied, or very dissatisfied. Split Sample *Wording Slightly Different in Previous Survey
37
Satisfaction levels with civic and community engagement services remains steady… Very Sat.
2016 Providing opportunities to volunteer in the community
Providing opportunities to be involved in City government
Smwt. Dissat.
27%
2013
21%
2012
21%
2016
16%
2013
17%
2012
Smwt. Sat.
43%
40% 45% 20%
40%
24%
11%
10%
67% 13%
55% 19%
25%
57% 14%
29%
14% 60%
64% 12%
20%
13% 7%
58% 18%
25% 80%
Total Total Sat. Dissat.
70% 13%
17%
10%
46%
39%
No Opin./DK/NA
9%
43%
13% 0%
Very Dissat.
100%
Q19 c/k. I am going to read you the same list of services provided by Fremont’s City government. This time please tell me how satisfied you are with the job being done by Fremont in providing that service: very satisfied, somewhat satisfied, somewhat dissatisfied, or very dissatisfied. Split Sample
38
…as do impressions of other social services. Very Sat.
Smwt. Sat.
Smwt. Dissat.
Very Dissat.
Providing recreation opportunities and programs at City parks and recreation centers
2016
33%
44%
2013
31%
50%
Providing programs to help seniors remain healthy and active
2016
2012
26%
26%
2012
27%
Operating the Fremont Family Resource Center and Senior Center
2016
25%
Providing safety net services to help families become economically stable
2013
22%
2012
21%
2016
19%
2013
15%
2012
14% 0%
9% 8% 81% 11% 11% 5% 6% 78% 16%
36% 39%
9%
23%
9%
24%
40% 36% 36%
10%
20%
36%
6%
8%
36%
13%
42%
7%
40%
21% 29%
6%
46%
40%
Total Total Sat. Dissat.
11% 77% 13%
8%
52%
29%
2013
No Opin./DK/NA
14% 60%
22% 28% 34%
28% 80%
65% 12% 65% 11% 67% 12% 61% 10% 58% 6% 67% 11% 55% 17% 57% 9% 54% 18% 100%
Q19 b/e/j/q. I am going to read you the same list of services provided by Fremont’s City government. This time please tell me how satisfied you are with the job being done by Fremont in providing that service: very satisfied, somewhat satisfied, somewhat dissatisfied, or very dissatisfied. Split Sample
39
Satisfaction with park maintenance has steadily improved since 2012. Very Sat.
Maintaining public parks in good physical condition
Smwt. Sat.
2016
Removing graffiti from buildings
Very Dissat.
42%
2013 2012
50%
30%
2013
52%
2012
50%
37%
40%
2013
30%
44%
0%
7%
88% 10%
9% 7%
82% 11%
94% 4% 6%
91% 8%
13%
72% 15%
6% 6%
74% 21%
5% 10%
67% 23%
11% 15%
45% 20%
87% 11%
82% 15%
41%
32%
22%
7%
42%
2016
40%
18% 60%
Total Total Sat. Dissat.
12%
52%
45%
2012
No Opin./DK/NA
45%
37%
2016 Providing garbage and recycling services
Smwt. Dissat.
80%
100%
Q19 a/i/m. I am going to read you the same list of services provided by Fremont’s City government. This time please tell me how satisfied you are with the job being done by Fremont in providing that service: very satisfied, somewhat satisfied, somewhat dissatisfied, or very dissatisfied. Split Sample
40
Residents are most likely to get news about City government from TV. Freq.
34%
Television news The Tri-City Voice
Occas.
Rarely
Never
29%
19%
DK/NA
15%
36%
11%
Freq./ Occas.
63%
22%
56%
32%
Internet websites, including blogs
22%
The Fremont Bulletin
20%
A friend or fellow co-worker
19%
The Argus
20%
23%
12%
Social networking sites, including Facebook and Twitter
21%
21%
16%
40%
42%
17%
37%
42%
33% 31% 29%
Fremont’s City website 13% 0%
29% 20%
40%
15% 9% 17%
55%
29%
51%
37%
47%
31%
44%
42%
60%
80%
100%
Q22. I’m going to read you a list of sources from which people get information about Fremont’s City government. I’d like you to tell me how often you use it to get information about Fremont’s City government: frequently, occasionally, rarely, or never. ^Not Part of Split Sample
41
Newspapers, council meetings and Nixle are rarely consulted. Freq.
Radio programs 8%
25%
Your church or place of worship 13% The San Jose Mercury-News 10%
Occas.
Fremont City Council meetings 6% 14%
57%
5%
31%
5%
23% 22%
64%
20%
69%
9%
64%
13%
20%
31%
55%
14%
7%
70% 40%
60%
20% 20%
64%
Nixle 10% 6% 5% 0%
33%
55%
9%
Channel 27, Fremont's Government Channel 6% 16% 11% ^ Ethnic newspapers, including World Journal, Sing Tao Daily, 8% 12% 7% India West, and India Post
Freq./ Occas.
DK/NA
47%
11%
21%
The Fremont Patch 7% 14%
Never
19%
18%
City employees 10% 14%
Rarely
9% 80%
16%
100%
Q22. I’m going to read you a list of sources from which people get information about Fremont’s City government. I’d like you to tell me how often you use it to get information about Fremont’s City government: frequently, occasionally, rarely, or never. ^Not Part of Split Sample
42
43
Residents’ rating of budget management has eroded slightly since 2013. 2016
2013 Excellent
5%
Good
43%
Total 1 Excellent/ Good 2 48%
8%
Total Excellent/ Good 34% 42%
3
Only fair
25%
Poor
5%
Total Only Fair/ Poor 31%
4 5
7%
Total 28% Only Fair/ Poor 35%
6
Don't know
7
21% 0%
20%
40%
60%
80%
23% 0%
20%
40%
60%
80%
Q20. How would you rate the overall job the City of Fremont does managing its budget: excellent, good, only fair, or poor?
44
While fewer overall perceive a need for more City funding, more see the need as “great.” 2016
2013 Great need
Total 1 Great/ Some Need 2 52% 64%
13%
Some need
21% 36%
Total Great/ Some Need 57%
3
A little need
14%
No real need
10%
Total Little/ No Real Need 23%
4
13%
5
12%
Total Little/ No Real Need 25%
6
Don't know/NA
7
12% 0%
20%
40%
60%
80%
18% 0%
20%
40%
60%
80%
Q21. Would you say that to maintain essential services, the City of Fremont has a great need for additional funding, some need, a little need, or no real need for additional funding?
45
There is no real difference between registered voters and Fremont residents overall. Voters Great need
All Residents
18%
Some need
37%
Total 1 Great/ Some Need 2 55%
21% 36%
Total Great/ Some Need 57%
3
A little need
12%
No real need
13%
Total Little/ No Real Need 25%
4
13%
5
12%
Total Little/ No Real Need 25%
6
Don't know/NA
7
21% 0%
20%
40%
60%
80%
18% 0%
20%
40%
60%
Q21. Would you say that to maintain essential services, the City of Fremont has a great need for additional funding, some need, a little need, or no real need for additional funding?
80%
46
47
Conclusions • Four in five Fremont residents think the City is a good place to live. They also broadly feel it is a great place to raise a family and for seniors to live in, and is welcoming to newcomers. • Traffic, growth and cost of housing have emerged as top problems for residents, while concern about crime has receded. Residents generally feel safe walking around the City. • Some of the services seen as most crucial – such as public safety – are also the ones residents are most satisfied with. Street maintenance is an area of improvement to target. • Fremont residents feel like part of Silicon Valley. Residents associate the City with clean tech and manufacturing industries. • They are only modestly familiar with the Warm Springs and Downtown projects. However, they appear to be cautiously optimistic that those projects will improve the City’s overall quality of life. • A significant minority have no opinion on the City’s budget management, though more than half see a need for more funding generally. 48
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