Tech Mahindra has won the Appreciation award (3rd) for its Integrated Warranty Management solution at the CSI 2013 Awards for Excellence in IT. The award is ...
Tech Mahindra Wins Appreciation award at the CSI 2013 for the Awards for Excellence in IT Tech Mahindra has won the Appreciation award (3rd) for its Integrated Warranty Management solution at the CSI 2013 Awards for Excellence in IT. The award is instituted by Computer Society of India (CSI), the largest organization of IT professionals. Its members are made up of software developers, scientists, academicians, project managers, CIOs, CTOs and IT vendors. CSI Awards for Excellence in IT acknowledge organizations that bring out the best of the innovations, performance, achievements and excellence. We competed in the Design & Engineering Solutions category along with 12 other teams that included OEM’s and System integrators. The evaluation consisted of three rounds – An Online followed 2 rounds of panel presentation in Mumbai and in Visakhapatnam. Tech Mahindra's Warranty Management Solution provides an environment for all stakeholders to come together and manage the warranty claim life cycle efficiently. It is a unified multichannel solution that manages warranty from definition through processing to closure, leveraging Pegasystems’ Business Process Management framework. We have successfully implemented the warranty solution for a large Auto major. The implementation resulted in standardizing our customer’s global warranty processes and resulted in realizing $53 million in cost savings along with a significant reduction in payouts for fraudulent claims. Congratulations to the entire team who contributed to this significant achievement. The team includes Harsh Kohli, Kannan Marghasahayam, Haripriya V, Parvathi Kartha and Nishanth Thomas.
