The PASSsystem works brilliantly for real-time information transmitted back to our office, so we know instantly that outcomes are being met and we can respond ...
Skillcare Limited “I would like to thank you for all your help and support. The PASSsystem has allowed our teams to work more efficiently and focus on our clients. I have tried many software companies with little success in implementing their IT across our organisation. The PASSsystem works brilliantly for real-time information transmitted back to our office, so we know instantly that outcomes are being met and we can respond quickly to any concerns. I believe that more domiciliary agencies will embrace this technology as it streamlines the paper processes, cuts down on administrative tasks, and evidences all the compliances that are required to run your organisation.” Denise Forbes, Registered Manager Skillcare Limited
Gardiners Nursing & Homecare “Hi, Just to say well done with the improvements on the alerts section. It is much better and easier to use and resolve alerts. Many thanks.” John-Joe Gardiners Nursing & Homecare
Alerts
Bluebird Care Coleraine “We’ve saved £60,000 this year by using The PASSsystem - and been shortlisted for a business innovation awards scheme for going digital and delivering proven and higher quality care” Sue MacLaughlin Owner, Bluebird Care Coleraine, Northern Ireland
Testimonials
Waterfield Supported Homes Ltd. “From the inception of our care home, I observed how complex our system was for my staff to document the care implemented for our residents over the years. I then started searching for the right system that is simple and straightforward, easy to use and would still capture all the care elements implemented to meet the desired outcomes. I tried many care management systems but they were either not focussing on the client’s needs or they were too complicated and not user friendly. I breathed a sigh of relief when your Business Development Manager, Dominik, introduced me to The PASSsystem. Following this, your expert Customer Service and Implementation staff (Mitch and Rachel) followed up with training and supporting us with developing the documents and enabling us to go live in record time. My staff are happy and excited about speaking into or typing into the tablets and seeing the result on the system. I look forward to my next CQC inspection! Thanks immensely Mitch and Rachel for your patience and knowledge imparted.” Christiana Ezeilo, Managing Director Waterfield Supported Homes Ltd. London SE6
Dominik
Bluebird Care South Somerset “I would just like to say how impressed we all are at Bluebird Care in South Somerset regarding the new addition to the alerts (in The PASSsystem). It is fab! It is much easier to put all these alerts into order and prioritise which ones are the most important. Great stuff, well done.” Lou Bluebird Care South Somerset
The difference between
Bluebird Care Somerset “The paramedics were so impressed with the ease of getting information on Elsie, and access to her care plan was excellent.” Kirsty Michel Blue Bird Care Somerset
Purity Care “The registered manager had introduced a new electronic system to plan and manage the care visits which enabled late and missed visits to be identified and managed. People we spoke with had not experienced any missed visits… An electronic care plan system was being implemented. Some staff were trialling the system and were positive about the change. One member of staff said, ‘I really like the new system. I’m getting used to it. It saves time and we have less paperwork’. The system enabled staff to enter information when they were with the person which was then instantly available to all staff. The registered manager was extremely positive about the potential impact on people in the future as it would free up staff time which could be spent with people and would enhance continuity of care through improved communication.” CQC Inspector
Since implementing The PASSsystem, Purity Care’s CQC rating has changed from ‘needs improvement’ to ‘good’.
Bluebird Care Slough “The new alerts screen and layout of the care plans are great, they make everything easier. I am looking forward to the next release.” Virginia Bluebird Care Slough, South Bucks & South Wycombe
good and outstanding
Care Concern Homecare Ltd. “The provider was continually striving to improve the service. They had identified, purchased and were implementing an innovative electronic care recording system (The PASSsystem) to enable them to deliver a high quality service to people. Care Workers were being supported through the introduction of the new system and were receiving training and support to ensure they were competent and felt able to use it. The new care planning and recording system was entirely electronic and enabled all staff to have immediate access to information input about people’s care on smart phones supplied by the provider. Care Workers had to enter onto the system the care they had provided for the person and if an aspect of their care was not delivered. Initially this showed as an alert to the Care Worker if they were to try to leave without delivering the care and then an alert would be raised with the office for them to follow up. “The system also included (electronic) Medicines Administration Record (MAR) charts and meant that a potential error or missed signature would be identified by the office staff quickly and an action could be in place without delay. People’s care was being monitored ‘live’ rather than issues with their care delivery not being identified until care staff raised it or their care notes were returned to the office. This enabled the provider to be extremely responsive to any issues with people’s care delivery... The provider had begun to use the system and was hopeful that it would be fully in use by the end of the year.
eMAR
“The innovative and effective use of technology had positively impacted upon the responsiveness of the service in being able to monitor people’s care delivery almost ‘as it happened’ and to identify and address any issues for people’s care very quickly. The system was an innovative way of ensuring staff were kept up to date with changes to people’s care.” CQC Inspector Since implementing The PASSsystem, Care Concern Homecare Ltd has achieved an overall Outstanding rating from the CQC.
