The 7th Public Sector Women in Leadership Victoria Summit 2017

The 7th Public Sector Women in Leadership Victoria Summit 2017 Strategies, skills and insightful leadership advice for current and emerging female leaders in the Victorian Public Sector

FEATURED SPEAKERS Deborah Glass OBE The Victorian Ombudsman Victorian Ombudsman Amy Auster Deputy Secretary, Economic Department of Treasury and Finance Victoria Amity Durham Acting Deputy Secretary, Portfolio Strategy and Reform Department of Health and Human Services Victoria Joe Calafiore Chief Executive Officer Transport Accident Commission Air Commodore Jenny Lumsden CSC Director General Health Reserves Royal Australian Air Force Beth Jones Executive Director, Agriculture Services and Biosecurity Operations Department of Economic Development, Jobs, Transport and Resources Dr Sharon Davis Executive Director, Water Resources Department of Environment, Land, Water and Planning Victoria Amy Gledden Superintendent, Southern Metro Region, Division 2 Victoria Police Marion Nagle Executive Director, Worker Support and Health WorkSafe Victoria Annie Volkering Executive Director, Corporate Services Environment Protection Authority Victoria Louise Salter Director of Planning, Policy and Programs Ambulance Victoria Sam Hannah-Rankin Director Public Sector Innovation Department of Premier and Cabinet, Victoria Wendy Davenport Director, Partner Migration, Visa and Citizenship Management Department of Immigration and Border Protection Kristen Georgakopoulos General Manager People and Culture VicTrack Eileen Armato Director, Public Support Services Victoria Police Paul Galea Commandant Army Knowledge Group Department of Defence, Army Knowledge Group

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2017 Theme: ‘Redefining Our Future’ Pre-Summit Workshop 18 April 2017 Summit 19 & 20 April 2017 Post-Summit Workshop 21 April 2017 Melbourne Convention and Exhibition Centre Inspirational leadership stories from senior Public Sector executive leaders Honing and developing your leadership skills to succeed in the transforming Public Sector Developing resilience and courage to lead with confidence and progress in your career Empowering and engaging your workforce through turbulent times

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Pre-Summit Workshop 18 April 2017 9.00 - 4.30

Outsmart your Brain – The Science of Leading Change in the Public Sector Leading change in the Public Sector is demanding and increasingly complex. Overcoming your brain’s limitations and managing cognitive bias has never been more important, especially as a female leader. Successfully implementing change and developing resilience in the face of adversity becomes possible when you discover how to improve decision making and keep calm under pressure. Understanding how your brain functions and reacts in stressful or unexpected situations is fundamental when developing strategies to overcome obstacles. Many think that time is the greatest resource you possess, when it is infact your mind and how you place your attention that brings greater focus and success. Utilising a knowledge of neuroscience and brain function, leaders develop greater influence over others, especially when driving performance and collaboration. This interactive workshop aims to increase neuroplasticity and develop an authentic, flexible leadership approach to succeed as a leader in a transformational Public Sector. Through understanding the fundamentals of neuroscience in leadership, attendees unlock their potential in overcoming cognitive bias, driving performance and making important decisions under pressure. Discover: Neuroscience and leadership fundamentals • Understanding your brain to maximise mental resources • Develop your emotional intelligence • Harnessing the power of neuroplasticity • Working with your brain – how to place your attention for maximum results Overcoming cognitive bias • Understanding our unconscious biases that influence our reactions • Utilising brain function when making key decisions • Driving performance and collaboration • Influencing others through our social drivers Building resilience under pressure • Keeping calm under pressure • Practical strategies for stress management • Overriding emotional responses to stressful situations • Responding vs reacting Mindful leadership • Improving positive brain function • Self-regulation strategies • Practising the discipline of mindfulness • Developing your mindful leadership style

Expert Facilitator: Kendra Strudwick Director, Executive Coach and Neuroleadership Consultant TPC Leadership Kendra Strudwick is a Professional Certified Coach, Corporate Trainer and accomplished presenter who specialises in the neuroscience of leadership. Kendra who has a background in Nursing and clinical education, founded InspirAction Coaching & Training in 2002 with a view to marry the science with the art of professional development. She believes that leaders who don’t know how the brain works are at a severe disadvantage and that understanding the brain is the key to unlocking motivation, performance and innovation in self and others. Kendra’s training is engaging, practical and pragmatic. Programs covering aspects such as neuro-leadership, coaching skills, powerful conversations and personal resilience can be tailored to meet the needs of the specific organisation. Her client’s have included: AMP, ResMed, ICD, Toll & AGL. As a coach Kendra takes a whole brain approach and is well known for her ability to challenge and champion her clients at the same time. She has over 6000 hours of coaching experience within a broad client base, from small business owners to CEO’s. In 2012 Kendra was one of 14 coaches selected, worldwide, to coach at The Richard Branson School for Entrepreneurs in South Africa. Kendra is committed to her own on-going personal & professional development and ‘walks the talk’ by embracing coaching supervision. Her core values are: authenticity, contribution, creativity & growth. She is based in Sydney Australia but has clients in USA, Asia, NZ & Europe. Specialties: • Brain Based Training (Neuro-leadership)

• Coach Mentoring & Training

• Executive Coaching

• Leadership Retreats

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Evolving into a confident and adapta

Day One

19 April 2017

workforce is essential when preparing for uncertain times. Navigating external and internal factors to change, especially when you change working methodologies and policies, requires expert and courageous leaders. With the many great changes occurring in WorkSafe Victoria, Marion is leading her team towards a better future, but must navigate unknown challenges in the process. She will discuss: • Preparing for change and the unknown • Developing potential and resilience in your workforce to navigate new territory • Building your strength as a leader to become a visible role model

2017 Theme: ‘Redefining our Future’ The Public Sector is evolving rapidly, presenting various unprecedented challenges and exciting opportunities. This is the chance for existing and emerging leaders to redefine the future of both the Public Sector and their leadership careers. It aims to address the effects transformation has on public servants and how to address these to navigate and succeed in a shifting environment towards a better future. The executive level speaker faculty will share leadership journeys and insights into the future of the Public Sector and examine strategies required to become a leader of tomorrow.

Marion Nagle Executive Director, Worker Support and Health WorkSafe Victoria

8.30 - 8.55

Registration and Morning Coffee

11.35 - 11.45 Questions and Discussion

8.55 - 9.00

Official Welcome and Opening Remarks from the Chair

11.45 - 12.25 CASE STUDY

9.00 - 9.40

OPENING KEYNOTE CASE STUDY

As an independent officer of the parliament, the Victorian Ombudsman seeks to ensure fairness for Victorians in their dealings with the public sector and to improve public administration. Driving change through a complex landscape while maintaining independence can be challenging. Promoting a supportive and collaborative environment to successfully overcome obstacles when under pressure is critical as a leader in the public sphere. Join the Victorian Ombudsman as she explores: • Championing change • Dealing with challenges under pressure • Leading with integrity

Leading in the Victorian Public Service

The Victorian Public Service is a transformational and complex environment that needs adaptable, valuesdriven leaders. Successful leaders enable their employees to achieve and succeed in a demanding and shifting environment. With a wealth of experience leading in this space, Amity will discuss: • Being a leader in government • Understanding the challenges of your working environment • Finding strategies to balance work and family • Leading your workforce successfully to deliver a transformational agenda

Amity Durham Acting Deputy Secretary, Portfolio Strategy and Reform Department of Health and Human Services Victoria 9.40 - 9.50

Leading change through the power of persuasion

Deborah Glass OBE The Victorian Ombudsman Victorian Ombudsman 12.25 - 12.35 Questions and Discussion 12.35 - 1.35 Networking Lunch 1.35 - 2.15

Questions and Discussion Multi-faceted management in a high-reliability environment

Leading a diverse team in a multi-faceted environment that requires much responsibility is a challenge for the best of leaders. Empowering and enabling your workforce, whilst understanding your value and influence in your organisation, is essential to leadership success. Managing up, both in seniority and through multiple generations, requires nuance, skill and confidence in your abilities. As Divisional Commander, Amy will explore the multiple aspects of leadership in Victoria Police. She will discuss: • Leading with influence and empowering your team • Strategies for leading diverse, dispersed teams • Managing up and across – Leading multiple generations • Recognising your value

10.30 - 10.40 Questions and Discussion 10.40 - 10.55 Morning Tea 10.55 - 11.35 CASE STUDY

Preparing for an uncertain future

In a transformational environment, complexities and challenges arise when pioneering for a better future. Building resilience and positivity in yourself and your

PLUS TWO WORKSHOPS! Plus Two Separately Bookable Full-Day Workshops on 18 & 21 April 2017

Realising Your Leadership Potential

Becoming a senior leader in the Public Sector not only takes experience and good character, but the confidence to embrace the role with all its opportunities and responsibilities. Realising the importance of authenticity and selfconfidence is crucial to successfully lead, particularly in the transformational Public Sector. Utilising your mentors and personal support network are the cornerstone to building and managing leadership confidence. With over 14 years of leadership experience in the Victorian Public Sector, Beth will give insights into progressing your leadership career. She will discuss: • Utilising mentors and coaches • Building your support networks • Building self-confidence • Transitioning to a more senior role

9.50 - 10.30 CASE STUDY

Amy Gledden Superintendent, Southern Metro Region, Division 2 Victoria Police

CASE STUDY

Beth Jones Executive Director, Agriculture Services and Biosecurity Operations Department of Economic Development, Jobs, Transport and Resources 2.15 - 2.25

Questions and Discussion

2.25 - 3.05

CASE STUDY

Empowering your people - Authentically leading a public-centric service

Embracing authentic leadership requires self-awareness and insight into your strengths and limitations as well as that of your workforce. You connect with honesty and openness to others and communicate from a place of empathy and

VALUE PLUS DISCOUNT Receive up to $350 off registration if you register and pay by 20 January 2017

able leader emotional intelligence. Annie’s leadership journey in multiple distinguished leadership roles has led to the empowerment and autonomy of her people and communities in decisions that has reaped rewarding results. Drawing on her experiences from the Black Saturday fires and the Hazelwood mine fire recovery programs, Annie will explore: • Developing your authentic leadership style utilising emotional intelligence • Innovative ways of communicating and engaging your team and the communities you serve • Empowering people to rebuild after adversity • Delivering a quality public-centric service

Day Two 20 April 2017 8.30 - 8.55

Morning Coffee

8.55 - 9.00

Opening Remarks from the Chair

9.00 - 9.40

OPENING CASE STUDY

Seizing leadership opportunities to advance and excel in your leadership career requires an understanding of expectations, effective engagement of your team and fulfilling your own leadership potential. Having worked in both the corporate and public sector, Amy is a thought leader and expert in her field, advising both business executives and policy makers. Starting as a reporter, she has advanced and excelled in her career to become Deputy Secretary, making key economic decisions for the Victorian Public Sector. Exploring her journey, Amy will discuss: • Key moments and lessons learnt • Strategies for taking on a more senior role • Creating and utilising a good support network • Insight on managing up

Annie Volkering Executive Director, Corporate Services Environment Protection Authority Victoria 3.05 - 3.15


3.15 - 3.30

Afternoon Tea

3.30 - 4.20

CASE STUDY

Leading and succeeding in government in a complex global environment

Most Victorian and Commonwealth public sector leaders are affected to some degree in their work by the major global political, economic and social challenges facing all industrialised nations. As representatives of government, we play a role in administering Australia’s policies and strategies in response to global changes in technology, business, resources, population, national security and intelligence, to name a few. Wendy Davenport will talk about some of the professional and personal skills required to lead and succeed in this context, drawing on her extensive experience in senior roles in Australia and overseas. She will discuss: • Leading in politically and culturally diverse settings • Engaging with stakeholders and networks • Navigating organisational and global change in your career

Wendy Davenport Director, Partner Migration, Visa and Citizenship Management Department of Immigration and Border Protection 4.20 - 4.30


4.20 - 4.30


4.30

Concluding Remarks from the Chair

NETWORKING RECEPTION 4:30 - 5:30PM Make the most of your experience, join us to network over complimentary canapés and drinks

FACULTY OF EXPERTS Kim Koop Chair, Women’s Mental Health Network Victoria Former Chief Executive Officer, VICSERV Angela McWiggan Leadership Consultant Sure Trac Consulting Kendra Strudwick Director, Executive Coach and Neuroleadership Consultant TPC Leadership Geraldine Coy Executive Coach and Organisational Development Consultant Red Tin Shed

From reporter to Deputy Secretary Transitioning into seniority

Amy Auster Deputy Secretary, Economic Department of Treasury and Finance Victoria 9.40 - 9.50


9.50 - 10.30 EXPERT COMMENTARY

Redefining workplace culture by addressing bias

Navigating unconscious bias is nothing new for women, especially in senior positions in the public sector, which in many areas is still male-dominated. Recognising and altering unconscious perceptions is key to change, but developing resilience and understanding your power in redefining organisational culture is crucial. Initiating critical, albeit uncomfortable, conversations that address gender biases, is an essential skill when negotiating bias to progress in your career. With over 35 years in coaching and organisational development, she will explore: • Addressing and navigating unconscious bias • Structuring difficult conversations • Building confidence and resilience

Geraldine Coy Executive Coach and Organisation Development Consultant Red Tin Shed 10.30 - 10.40 Questions and Discussion 10.40 - 10.55 Morning Tea 10.55 - 11.45 CASE STUDY

Leading effectively through adversity and change

With tightened budgets, implementation of strategic reforms and effectively leading your team through change, leaders face much pressure in the public sector. Joe has led the development and implementation of a new corporate strategy, TAC 2020, which aims to become the world leader in social insurance. This strategy is a major shift in the way the TAC operates, changing structures, processes and focuses that have, in some cases, been in place for decades. Reflecting on his experience in leading the TAC through this and the lessons he can share with others seeking to drive change in the public sector, Joe will discuss: • Leading and engaging your team successfully • Identifying key issues and avoiding pitfalls • Building resilience and effecting positive change

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Navigating obstacles to become the change leader of the future Joe Calafiore Chief Executive Officer Transport Accident Commission

2.25 - 3.00

Risky business - Finding your courage to take strategic risk

Taking strategic risk is crucial when embarking the road to leadership success. However, the fear of failure and the ability to bounce back from mistakes takes courage. Overcoming Imposter Syndrome and acknowledging your value is essential when evolving into a confident, resilient leader, who can face challenges and take risks. With risk comes responsibility and you must have the confidence to lead your team through change. As an experienced public sector executive Sharon will discuss: • Overcoming Imposter Syndrome • Finding the courage to take risks • Bouncing back – Embracing mistakes and moving forward

12.25 - 12.35 Questions and Discussion 12.35 - 1.35 Networking Lunch 1.35 - 2.25

Kristen Georgakopoulos General Manager People and Culture VicTrack 3.00 - 3.15


3.15 - 3.30

Afternoon Tea

3.30 - 4.30

INTERACTIVE CLOSING ROUNDTABLE

INTERACTIVE PANEL DISCUSSION

Sam Hannah-Rankin Director Public Sector Innovation Department of Premier and Cabinet, Victoria Eileen Armato Director, Public Support Services Victoria Police Louise Salter Director of Planning, Policy and Programs Ambulance Victoria Paul Galea Commandant Army Knowledge Group Department of Defence, Army Knowledge Group Kim Koop Chair, Women’s Mental Health Network Victoria Former Chief Executive Officer, VICSERV Air Commodore Jenny Lumsden CSC Director General Health Reserves, Royal Australian Air Force

Redefining your future in the Victorian Public Sector

In times of change there is opportunity for growth and development. The Victorian Public Sector in particular recognises the need for a variety of strong leaders to pioneer progress and advocate positive change in the sphere. Removing traditional barriers and changing structures to allow for a more diverse workforce and leadership team is fundamental for future success as a public-centric organisation. This interactive session allows delegates to discuss, share and collaborate in providing practical solutions in response to the insights, advice and knowledge gleaned from the conference. Discuss: • Key insights and advice from the conference • Implementing new strategies and goals in the workplace • Collaborate to find solutions

Overcoming challenges when implementing change

Preparing for future difficulties and hurdles could make all the difference in effectively implementing changes in the workplace. Implementing new strategies can engage and empower a diverse workforce to thrive in a changing environment, but leading transformation in the bureaucracy of the public service requires a nuanced understanding of its unique structures and barriers, at a personal and an organisational level. The panel will explore: • Strategies for dealing with difficulties when implementing change • The psychology of change and challenging traditional mindsets to embrace the new • Building resilience in yourself and your team • The art of foresight – Preparing for difficulties to avoid them

Talk the walk - Critical conversations leaders have When it comes to leading your team through change, engaging stakeholders or influencing your executives, utilising the appropriate communication style is essential. The skill sets behind structuring and timing difficult conversations, whilst understanding the power of positive language to boost employee morale, are essential when effectively leading towards a better future. Kristen brings a wealth of experience when communicating with a variety of people, roles and departments. She will discuss: • Building high performance teams through positive communication • Stakeholder engagement • Structuring influential conversations for maximum impact • Communication vs consultation – Knowing when to ask and when to tell

11.45 - 12.25 CASE STUDY

Dr Sharon Davis Executive Director, Water Resources Department of Environment, Land, Water and Planning, Victoria

CASE STUDY

Angela McWiggan Leadership Consultant Sure Trac Consulting 4.30

Concluding Remarks from the Chair and Summit Close

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WHO WILL ATTEND Aspiring, emerging and existing female leaders in the Victorian Public Sector, including: • General Managers / Group Managers

• Leadership Development

• Business Managers / Division / Line Managers

• VPS EO Banded Officers

• Executive Directors / Directors / Assistant Directors • Branch / Section Managers • Human Resources Leaders • Learning / Organisation Development

Phone: +61 2 8239 9711 www.liquidlearning.com

• Programs / Trainers / Coaches • Chief Executives • Director-Generals • Secretaries / Deputy Secretaries / Assistant Secretaries • Commissioners / Deputy Commissioners / Assistant Commissioners

Post-Summit Workshop 21 April 2017 9.00 - 4.30

Corageous Leadership in the Complex, Transformational Public Sector The Victorian Public Sector is a dynamic and transformational environment calling for strong, courageous leaders to step up and pioneer new pathways. In order to effectively and positively manage change and drive innovation in their workforce, successful leaders must possess a firm understanding of the complex dynamics present in a diverse, modern workforce, but also be prepared to negotiate the personal challenges along the way. By understanding the complexities of Emotional Intelligence leaders can develop differentiated communication styles, nurture potential and develop resilience in their teams, working towards a culture of innovation and achievement. Establishing a robust base in this way enables leaders to identify and tackle any areas of resistance or dysfunction with a more agile and proactive approach, improving effectiveness and performance throughout their team. This full-day, comprehensive workshop will provide attendees with tools to build capacity and capability in their workforce and achieve a positive, collaborative working environment built on innovation. Structured interactive discussion and hands-on practical activities will equip you with the key skills necessary to enhance leadership performance in the transformational Victorian Public Sector. Explore: Resilience • Building resilience in yourself and your team • Finding your courage • Fostering a positive working environment Authentic leadership • Discovering your ‘Brave Truth’ • Developing your authentic leadership brand • Emotionally intelligent leadership Mediation • Dealing with resistance to change • Tackling dysfunctional environments • Mediation skills Preparing for the future • Engaging your workforce during times of change • Finding the positive solution • Preparing yourself for the unknown

Expert Facilitator: Geraldine Coy Executive Coach and Organisational Development Consultant Red Tin Shed Geraldine has over 35 years in Organisational Design, Development and People Management Strategy, directly aligned to support business strategy. Her core strengths include an ability to recognise where leaders re-enforce the status quo, to always search for a positive solution, encouraging growth through delegation, and driving focus, not on everything, but on the right things. Geraldine is an expert in managing diversity, giving people confidence to get things done. Passionate about developing a sound platform for self-directed teams, she is a strong and dedicated enabler. She devotes significant energy into understanding communication styles, working towards a culture of achievement, including causal analysis, behaviour modification thinking through, and actioning responses, reaching structured achievement. Specialties: Geraldine has extensive training and experience in conflict resolution, mediation, conciliation, consultation and facilitation. Leadership Development, Change Management, Human Resources best practice and Employee Health and Wellbeing are key components of employee engagement strategies.

TEAM BOOKINGS AVAILABLE TEAM OF

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TEAM BOOKINGS

SPONSOR TODAY!

Receive a 20% discount when booking a team of 8 to attend, please call: +61 2 8239 9711 or email: [email protected]

Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +61 2 8239 9711 or email: [email protected]

Booking Form

Melbourne Convention and Exhibition Centre 1 Convention Centre Pl, South Wharf, VIC, 3006 Ph: +61 3 9235 8000

The 7th Public Sector Women in Leadership Victoria Summit 2017 18, 19, 20 & 21 April 2017

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