the center for financial inclusion - Center for Financial Inclusion blog

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a series of analytic papers, graphic presentations, and online interactive data .... Gates Foundation, Citi Foundation,
THE CENTER FOR FINANCIAL INCLUSION The Center for Financial Inclusion at Accion (CFI) is an action-oriented think tank working toward full global financial inclusion. Constructing a financial inclusion sector that reaches everyone with quality services requires the combined efforts of many actors. CFI contributes to full inclusion by collaborating with sector participants to tackle challenges beyond the scope of any one actor, using tools that include research, convening, capacity building, and communications.

Financial Inclusion 2020 Could full financial inclusion around the globe be achieved by the year 2020? What Is Full Financial Inclusion? The Center defines full financial inclusion as a state in which everyone who can use them has access to a full suite of quality financial services, provided at affordable prices, in a convenient manner, with respect and dignity. Furthermore, financial services are delivered by a range of providers, in a stable, competitive market, to clients who are financially capable. This vision couples quality (what clients receive and how they receive it) with outreach (reaching more people) as the double heart of financial inclusion. Partial and poor quality services are not enough. The Center emphasizes that services should match client needs, provide good value for money, and be designed to avoid causing harm.

Join the Conversation Blog www.CFI-blog.org Facebook Center for Financial Inclusion at Accion Twitter @CFI_Accion Websites www.centerforfinancialinclusion.org www.smartcampaign.org

Through the Financial Inclusion 2020 project, CFI is working to build a movement that mobilizes key stakeholders around the goal of full financial inclusion, using the year 2020 as a focal point to galvanize action. By bringing together private sector players, regulators, industry developers, technology providers, and other actors, the project facilitates reaching new and underserved markets with a full range of quality services. The project is working on three fronts, all essential to catalyzing action towards global financial inclusion. Mapping the Invisible Market is a research project that examines major forces that will shape the progress of financial inclusion through a series of analytic papers, graphic presentations, and online interactive data visualizations. Second, a dynamic consultative process called Building a Roadmap to Financial Inclusion is creating a set of recommendations for achieving financial inclusion globally. The findings of both efforts informed a Global Forum of leaders who can influence the pace and quality of financial inclusion in London on October 28-30, 2013.

The Smart Campaign The Smart Campaign is a global effort to embed a set of Client Protection Principles into the institutional culture and operations of the microfinance industry. The Campaign works around the world to provide microfinance institutions with the tools and resources they need to deliver transparent, respectful, and prudent financial services to all clients. The Campaign works at multiple levels: raising awareness and commitment, shaping norms and standards, creating and mobilizing resources to assist in implementation, and, most recently, developing means to certify good performance by financial institutions. Industry uptake has been overwhelmingly positive: since the Campaign launched in late 2009, it has garnered over 4,000 endorsers from 139 countries, including over 1,300 MFIs who together reach over 77 million clients. Institutions can become certified through Client Protection Certification, an independent, third-party evaluation to publicly recognize financial insitutions that meet adequate standards of care in how they treat clients. As of April 2014, 15 MFIs around the world have become Smart Certified.

Investing in Inclusive Finance Through this program area, CFI addresses the challenges and opportunities of investing in financial inclusion by strengthening financial institutions to better serve clients at the base of the pyramid. Specifically, the Investing in Inclusive Finance team focuses on strengthening governance and risk management capacity, and on fostering responsible investments. CFI works directly with impact investors to develop consensus on practices that contribute to a robust, healthy, and socially beneficial industry. Among the other main activities in this area are:

Community and Industry Collaboration

Advisory Council The Center’s Advisory Council is a non-fiduciary “board” made up of leaders in financial inclusion, which guides the CFI’s strategy.

Faculty Council The Center maintains a Faculty



Board Development Program: strengthening the governance capacity of board members and CEOs by providing an opportunity to share experiences and learn from each other through peer-to-peer engagement.



Governance Working Group: coordination of an industry-wide effort to connect governance experts, increase collaboration, and better disseminate governance-related information.



Running with Risk: equipping microfinance board members to take a more active role in managing risk.



Risk management Initiative in Microfinance (RIM): an industry effort to raise awareness and develop a coordinated approach and scalable risk model to improve risk management within the microfinance sector.

The Investing in Inclusive Finance program area also serves as the secretariat for the Financial Inclusion Equity Council (FIEC), a membership organization that brings together the leading private entities making active investments in financial inclusion to advance a shared understanding of how the field should evolve. FIEC’s Governance Guidelines have been an important industry resource providing guidance on the governance challenges specific to microfinance institutions since 2005. FIEC also recently created a practical framework helping members to better communicate how they address the challenge of balancing social and financial returns, promoting transparency and accountability.

Council of business school professors, who connect the CFI to the academic world and to the lively student interest in inclusive finance.

HBS-Accion Program on Strategic Leadership in Inclusive Finance The Center partners with Harvard Business School to bring an intensive executive education program each spring to senior leaders in the financial inclusion sector. Over 450 leaders, including hundreds of MFI CEOs, have benefitted from the expertise of the world-renowned HBS faculty.

Funding Partners

Financial Inclusion for Persons with Disabilities Over 1 billion people, about 15 percent of the world’s population, have some form of disability and are disproportionately excluded from access to finance. CFI works toward sustainable access for persons with disabilities through policy work, awareness-building, partnerships among providers and disability organizations, and the development and dissemination of publications and practical tools. The “Framework for Disability Inclusion,” a CFI-designed how-to guide, was successfully piloted in 2013 and will be fully implemented in 2014 with Fundación Paraguaya in Paraguay. CFI is customizing and implementing the Framework for India with partners Equitas, ESAF, and Annapurnna Finance, with technical support from v-shesh. The Persons with Disabilities project has also collaborated with the Smart Campaign and Handicap International to develop non-discrimination tools and trainings that have been tested at Fundación Paraguaya and will be disseminated to MFIs around the world in 2014.

The Center gratefully acknowledges Credit Suisse as a founding sponsor and thanks the Bill and Melinda Gates Foundation, Citi Foundation, Deutsche Bank, Ford Foundation, IDB, IFC, MasterCard Worldwide and MasterCard Foundation, MetLife Foundation, USAID, Visa, and Western Union, among others, for their generous support.

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