Phone: +61 2 8239 9711 ... When plans don't go as intended, public scrutiny can be intimidating and result in a loss ...
The National Women in Local Government Leadership Summit 2017 Candid insights, networking and practical skills for current, emerging and future leaders
FEATURED SPEAKERS Kiersten Fishburn Chief Executive Officer Liverpool City Council Patience Harrington Chief Executive Officer City of Wodonga Robert Doyle AC Lord Mayor City of Melbourne Justine Linley Chief Executive Officer City of Ballarat Stephen Johnston Chief Executive Officer Bundaberg Regional Council Sandy Verschoor Deputy Lord Mayor City of Adelaide Domenic Isola Chief Executive Officer Hume City Council Rebecca Moore Director, Commercial and Community City of Perth John Bennie Chief Executive Officer City of Greater Dandenong Jenny McKay Councillor Sunshine Coast Regional Council Barbara Cernovskis General Manager, Community Wellbeing City of Mount Gambier Wayne Rogers Director, Corporate Services Blacktown City Council, NSW Mandy Whelan General Manager, Development Mildura Rural City Council Carolyn McClean Director, Community Development City of Boroondara Carmel Foster Group Manager, Corporate Services Port Stephens Council Michelle Blicavs Councillor Wollongong City Council Founder Unique Leaders Network Katalin Howell Director and Founder Flow Leadership Toni Courtney Leadership and Performance Coach
PROUDLY SUPPORTED BY
2017 Theme: ‘Portraits of Success’ Pre-Summit Workshop 30 October 2017 Summit 31 October & 1 November 2017 Post-Summit Workshop 2 November 2017 Melbourne Convention and Exhibition Centre
Become a champion of change and innovation Learn to lead effectively through complexity Foster a culture of accountability for results Enhance communication & stakeholder engagement skills
EXCLUSIVE DISCOUNT
Members of supporting organisations receive a special 10% discount off standard rates!
Phone: +61 2 8239 9711 www.liquidlearning.com Booking Code - QL
EVENT PARTNER
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Pre-Summit Workshop 30 October 2017 9.00 - 4.30
Leading for the Public - Develop Resilience and Public Accountability through Change It is the role of Local Government to build healthy and connected communities. When plans don’t go as intended, public scrutiny can be intimidating and result in a loss of self-confidence and trust in your abilities. If you are to succeed in this highly visible and mercurial environment, you need the ability to manage the public interface and have the stamina to rebuild trust over and over again. This is a daunting task, but it provides opportunities for you to step up as a leader to influence and represent your community. With the essential tools to build resilience in the face of adversity, and with the courage to remain accountable when plans change, you put yourself in the optimal position to succeed as a leader in Local Government. This workshop will address the demands of Local Government, and focus on building the critical skills for success, while building an important resource of resilience. You will develop a greater capacity to manage constant change and recover from setbacks. Develop emotional agility and overcome criticism • Ascertain how to maintain composure during times of confrontation • Trust your initiative and judgement • Remain authentic when faced with making difficult decisions Build public accountability and remain compassionate through change • Identify how to empathise whilst taking control of a situation • Develop the ability to build rapport and maintain relationships • Determine different personalities and the ability to approach these effectively Communicating efficiently during times of stress • Increase confidence to broach sensitive topics • Examine how to initiate sensitive conversations and effectively raise concerns • Engage in difficult conversations with confidence Use resilience to propel forward • Using experience as a springboard for future success • Building resilience in your personal and professional life • Cultivating an adaptive mindset • Make crucial judgements under pressure
Expert Facilitator: Toni Courtney Leadership and Performance Coach Nominated for a Telstra Business Women’s Award in 2016 Toni drives the results, team development and profitability of every organisation with which she works. Her mission is to empower leaders and teams to lean in and play a bigger game. She believes that success isn’t determined by IQ, EQ, talent or potential - it’s afforded by the game you’re prepared to play. Toni engages with managers and leaders supporting them to excel, particularly through leadership transitions. She has led teams through significant organisational change and has held a range of roles within emerging and mature businesses. She is known for her drive, resilience, and high energy. Toni is engaged to instigate growth and improve performance. She empowers leaders and teams to fast track their leadership and performance, and prepares leaders for starting new roles, accelerating within current roles, or getting role ready for a step-up position. With an extensive blue chip commercial background Toni brings over 20 years’ experience in building and leading high-performance teams. She has served in senior leadership roles in New Zealand, the UK, the USA and Australia working for brands including ANZ, Westpac, American Express and Deloitte. Toni is a certified Executive Coach, Practitioner in Neuro-Linguistic Programming, and a Thought Dynamics Consultant. She holds a Bachelor of Business Management (First Class Hons).
TEAM BOOKINGS AVAILABLE TEAM OF
3
TEAM OF
4
10%DISCOUNT
5
TEAM OF
6
7
15%DISCOUNT
8
+
20%DISCOUNT
TEAM BOOKINGS
SPONSOR TODAY!
Receive a 20% discount when booking a team of 8 to attend, please call: +61 2 8239 9711 or email:
[email protected]
Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +61 2 8239 9711 or email:
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Hone and transform your skillset to step u
Day One
31 October 2017
11.45 - 12.20 CASE STUDY
Create a culture of effective decision-making
Firm and well-informed decision-making is at the foundation of leadership success. The quality of your decision making will determine how successful you are in achieving your objectives in an increasingly complex and evolutionary environment. • Confidently resolve issues and deliver quality outcomes • Manage highly complex and sensitive issues • Communicate your decisions with clarity
2017 Theme: ‘Portraits of Success’ We talk a lot about how to reach your potential and succeed as a leader, but what does success really look like? We have invited some of Australia’s most influential and inspiring Local Government leaders to reflect on their own personal leadership journeys. They will share insights on how they have changed and grown along the way, and provide advice on how to carve out a successful career and put together your own portrait of success.
Wayne Rogers Director, Corporate Services Blacktown City Council, NSW 12.20 - 12.35 Questions and Discussion
8.30 - 8.55
Registration and Morning Coffee
12.35 - 1.35 Networking Lunch
8.55 - 9.00
Official Welcome and Opening Remarks from the Chair
1.35 - 2.35
9.00 - 9.15
Welcome to Country
9.15 - 9.45
OPENING KEYNOTE CASE STUDY
Managing self-talk and mastering self-confidence are key skills to possess when leading the way in Local Government. The community is your office and you must maintain a strategic viewpoint and instil a sense of confidence in the face of challenges. • Practical skills for personal and professional success • Manage your time and competing priorities effectively • Master a healthy work / life balance
Sandy Verschoor Deputy Lord Mayor City of Adelaide Mandy Whelan General Manager, Development Mildura Rural City Council Domenic Isola Chief Executive Officer Hume City Council Barbara Cernovskis General Manager, Community Wellbeing City of Mount Gambier
Kiersten Fishburn Chief Executive Officer Liverpool City Council 9.45 - 10.00 Questions and Discussion 10.00 - 10.25 CASE STUDY
As a Local Government leader, you are highly visible to the public and therefore a natural target for criticism. Battling disapproval can be uncomfortable, which is why becoming emotionally agile and building resilience will be your shield through scrutiny. • Become a resilient leader in the public eye • Be productive when dealing with criticism • Effectively battle disapproval
2.35 - 3.10
10.25 - 10.40 Questions and Discussion
Manage career breaks and maintain professional credibility
Justine Linley Chief Executive Officer City of Ballarat
10.40 - 10.55 Morning Tea
Planning ahead - Operate efficiently when dealing with challenges
CASE STUDY
As a female leader, you can be put under immense pressure when it comes to temporarily leaving the workforce. For some, the stress to regain career credibility is huge, and is a factor that can prevent leaders from fulfilling personal aspirations. • Balance personal and professional commitments • Regain career credibility after time away from the workplace • Achieve flexibility at work
Patience Harrington Chief Executive Officer City of Wodonga
10.55 - 11.30 CASE STUDY
Lead with insight and passion
Entering a new leadership role can often mean diving in without having all the answers or the refined set of skills needed to excel. You must have confidence in the value you bring, including a fresh perspective, passion and a new way of thinking. • Reflections on being a leader in Local Government • Use passion and dedication to facilitate change • Deal with the changing expectations of leadership in our communities
What are the qualities and expectations of a Local Government leader?
Taking centre stage - Build emotional agility when leading in the public eye
INTERACTIVE PANEL DISCUSSION
3.10 - 3.25
Questions and Discussion
3.15 - 3.30
Afternoon Tea
The Local Government environment faces difficult external pressures. As a leader, it is essential to plan ahead and have clear steps in place to navigate through transitions and change within your community and organisation. • Successfully assess risk and opportunities • Develop clear action steps • Become proactive in revising and updating plans
Domenic Isola Chief Executive Officer Hume City Council 11.30 - 11.45 Questions and Discussion
PLUS TWO WORKSHOPS! Plus Two Separately Bookable Full-Day Workshops on 30 & 2 October 2017
All WILMA Members receive 10% off the Standard Rate Sign up today at www.wilma.net.au
VALUE PLUS DISCOUNT Receive up to $350 off registration if you register and pay by 2 August 2017
up and succeed 3.30 - 4.15
EXPERT COMMENTARY
Understanding the importance of engaging the community
In Local Government, you are the closest level of government to the community. With every decision you make, you make on behalf of your community and you must be aware of this when leading through change and transition. • When to engage and what level of engagement is right for each decision • Managing conflict and competing priorities • Develop confidence to put your ideas forward
Michelle Blicavs Councillor, Wollongong City Council and Founder of the Unique Leaders Network Wollongong City Council 4.15 - 4.30
Questions and Discussion
4.30
Concluding Remarks from the Chair
NETWORKING RECEPTION 4:30 - 5:30PM Make the most of your experience, join us to network over complimentary canapés and drinks
ALSO AVAILABLE THE 3RD ANNUAL QUEENSLAND PUBLIC SECTOR WOMEN IN LEADERSHIP SUMMIT 2017 12, 13, 14 & 15 September 2017 Brisbane Convention and Exhibition Centre
THE 8TH PUBLIC SECTOR WOMEN IN LEADERSHIP VICTORIA SUMMIT 2017 17, 18, 19 & 20 October 2017 Melbourne Convention and Exhibition
Day Two 1 November 2017 8.30 - 8.55
Morning Coffee
8.55 - 9.00
Opening Remarks from the Chair
9.00 - 9.45
OPENING CASE STUDY
Understanding and managing public expectations
As a Local Government leader, you must operate in an increasingly complex and highly visible environment. Understanding and managing internal and external expectations will allow you to align your values and deliver a successful agenda. • Insights into the responsibilities of a Lord Mayor • Leading your team and community to successfully deliver a transformational agenda • Managing internal and external expectations
Robert Doyle AC Lord Mayor City of Melbourne 9.45 - 10.00 Questions and Discussion 10.00 - 10.45 CASE STUDY
Engage with and influence fellow executives
Developing the skills to positively influence your team, your fellow executives and your community is essential when leading in Local Government. When challenges present themselves, working closely with your fellow executives and stakeholders will ease pressure and facilitate success. • Manage stakeholders through change and conflict • Communicate with authenticity • Build natural authority
Rebecca Moore Director, Commercial and Community City of Perth 10.45 - 11.00 Questions and Discussion 11.00 - 11.15 Morning Tea 11.15 - 12.00 CASE STUDY
Engaging with the community to identify their important priorities for the next ten years
As a Local Government leader, you have the unique opportunity to engage and lead closely alongside your community. Having the skills to engage and respond to the needs of the community, could be the difference between failure and success. • Identify common problems and prioritise the needs of the people • Listen and lead with authenticity • Multi channel engagement with the community
Carolyn McClean Director, Community Development City of Boroondara 12.00 - 12.15 Questions and Discussion
THE 8TH PUBLIC SECTOR WOMEN IN LEADERSHIP NSW SUMMIT 2017 24, 25, 26 & 27 October 2017 The Sydney Boulevard Hotel
SUPER SAVER DISCOUNT
EARLY BIRD DISCOUNT
Receive up to $250 off registration if you register and pay by 5 September 2017
Receive up to $150 off registration if you register and pay by 3 October 2017
Develop your profile as a trusted leader 12.15 - 1.15 Networking Lunch 1.15 - 2.15
EXPERT COMMENTARY
Accountable leadership
Accountable leadership is accepting responsibility for the outcomes expected of you and keeping your team on track to deliver results. Your team and community need to know you will fulfil your commitments, and make your decisions with confidence and the best intentions. In this session, Katalin Howell will discuss the value of accountable leadership. • Identify and evaluate risk in decision-making • Outline the evolution of leadership styles • Identify how to achieve effectiveness, influence and success in leadership
Katalin Howell Director and Founder Flow Leadership 2.00 - 2.15 2.15 - 3.15
Questions and Discussion INTERACTIVE PANEL DISCUSSION
Effective planning to achieve organisational success
Achieving your vision for your council and community is a daunting challenge for Local Government executives. You must be able to devise and stick to clear plans and work closely with the community to facilitate change successfully. • Manage stakeholders through change and conflict • Resource and manage innovation • Become proactive in revising and updating plans
John Bennie Chief Executive Officer City of Greater Dandenong Carmel Foster Group Manager, Corporate Services Port Stephens Council Jenny McKay Councillor Sunshine Coast Regional Council Stephen Johnston Chief Executive Officer Bundaberg Regional Council 3.15 - 3.30
Afternoon Tea
3.30 - 4.30
INTERACTIVE CLOSING ROUNDTABLE
Paint your portrait of success
This interactive session will provide you with the opportunity to discuss challenges, brainstorm solutions with your peers and distil the key insights and advice gleaned from the conference. • Lessons on how to take the next step in your career: key take-away points • Success factors for influencing and initiating change • Support systems for emerging leaders - Coaching and mentoring • Action plan: key goals and planned changes to your leadership approach
ABOUT THE EVENT The Local Government sector has entered into a period of significant transformation and change, creating new challenges and opportunities for leaders in local councils. Leaders in this environment find themselves pulled in different directions by internal and external stakeholders, and need to refine influencing skills, political acumen and a diplomatic character to thrive. Liquid Learning is proud to present the National Women in Local Government Leadership Summit 2017. Leaders from across the country will gain valuable insights and advice through interactive workshops, case studies, expert commentary sessions and interactive panel discussions. Discover strategies and skill-sets to navigate complex challenges, drive successful change, and to build and achieve career excellence in the Local Government. The Summit’s core objective is to provide leaders and aspiring leaders with the skills required to better manage the demands of their multi-faceted roles, whilst ensuring optimum effectiveness and organisation-wide success.
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WHO WILL ATTEND Current Leaders
Aspiring Leaders
Michelle Blicavs Councillor Wollongong City Council Founder Unique Leaders Network 4.30
Concluding Remarks from the Chair and Summit Close
Phone: +61 2 8239 9711 www.liquidlearning.com
Future Leaders
Post-Summit Workshop 2 November 2017 9.00 - 4.30
Communicating Up, Sideways and Down - Skills for Effective Stakeholder Engagement To influence your team and your community, the ability to communicate and engage with a wider variety of stakeholders is essential. Effective communication can ease stress, build confidence, and defuse conflict while steering you towards your organisational goals. Developing as a leader in Local Government also increases the need for effective collaboration and stakeholder management. It is essential to build trusting relationships both within and beyond organisational boundaries to excel as a leader in this environment. This workshop will explore the power of stakeholder management and collaboration through of communication, and how conversing with clear and precise intention will maximise influence and engagement. You will learn the key skills and proven strategies to leverage communication to become a successful leader in Local Government. Effective stakeholder management • Manage sensitive issues under pressure • Engage and manage stakeholder expectations during change • Harness and resolve conflict Build team capability and accountability • Instil pride in your team • Adapt leadership strategies to manage different people • Practice authenticity Align your team with organisational and community expectations • Generate teams aligned with organisational goals • Co-create high performance • Build cohesive and engaged teams Project confidence and credibility • Assertive and productive communication skills • Influence and engage your team • Create and nurture workplace relationships
Expert Facilitator: Katalin Howell Director and Founder Flow Leadership Katalin Howell has more than 20 Years’ experience in designing and delivering leadership programs with leading organisations such as Melbourne Business School and Leadership Victoria. Katalin is not only a proven academic but is also passionate about helping others. She is a mother of four and has more than 25 years in voluntary roles ranging from crisis counselling to board president roles. Katalin is the Founder and Director of Flow leadership, a company underpinned by proprietary research into leadership development. Katalin’s psychology background, her extensive research and experience have led to the development of the Flow Leadership Model – programs designed for emerging, established and executive leaders develop the ultimate state of effectiveness, influence and success in leadership.
WORKSHOP SCHEDULE •
8.30 - 9.00
Registration
•
11.00 - 12.30
Session Two
•
3.00 - 3.20
Afternoon Tea
•
9.00 - 10.40
Session One
•
12.30 - 1.30
Lunch
•
3.20 - 4.30
Session Four
•
10.40 - 11.00
Morning Tea
•
1.30 - 3.00
Session Three
•
4.30
Close of Workshop
TEAM BOOKINGS AVAILABLE TEAM OF
3
TEAM OF
4
5
10%DISCOUNT
6
TEAM OF
7
15%DISCOUNT
8
+
20%DISCOUNT
TEAM BOOKINGS
SPONSOR TODAY!
Receive a 20% discount when booking a team of 8 to attend, please call: +61 2 8239 9711 or email:
[email protected]
Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +61 2 8239 9711 or email:
[email protected]
The National Women in Local Government Leadership Summit 2017 30, 31 October & 1, 2 November 2017
Melbourne Convention and Exhibition Centre 1 Convention Centre Pl, South Wharf, VIC 3006 Ph: +61 3 9235 8000
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