The O2 network story. - O2 Your Family

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easy wifi. For everyone.*. One-time registration; connection is automatic thereafter, with ... *O2 Wifi: Subject to avai
The O2 network story.

More than  

six million

4G

Our network is at the heart of everything we do. 4G will be an important addition, opening up new possibilities as well as making what you already do, easier.

O2 Wifi customers One-time registration; connection is automatic thereafter, with no usernames or passwords

Through our own networks and partnerships with other leading operators we can meet all your communication needs. Voice and data. Fixed and mobile. National and international. Spending over

£1 million

Fast, free, easy wifi. For everyone.*

every day £1 billion in our network invested over the last few years

Free to connect – even if you’re not on O2

Continued investment

More than 8000 venues around the UK

Being honest and transparent – our online tools Coverage checker • See predicted O2 mobile coverage anywhere in the UK • Covers voice, data and wifi hotspots • Visit o2.co.uk/coveragechecker

23 million

Serving UK customers

Live status • Search for any UK postcode to see if there’s planned work or unexpected issues on our mobile network • Go to o2.co.uk/livestatus Our commitment to you • We’ll never knowingly mislead about coverage or network speeds • Network Management Centre – manages and monitors the network around the clock • Over 200 local engineers working 24 hours a day, 365 days a year to keep our network running

We’ve got decades of experience in managing and optimising network traffic and the 4G roll-out will expand our capacity even further

12,000

Over O2 Wifi UK hotspots by the end of 2013

Our radio engineers are experienced in complex mobile network design, such as setting up custom networks in places like Twickenham rugby stadium

But don’t just take our word for it

Best Network Operator Mobile News Awards 2012 and 2013

StreetStats 3G – Fastest Network uSwitch Mobile Awards Winner 2011

The least complained about mobile operator in the UK. A level that we’ve maintained since October 20102 Ofcom

The addition of HSPA+ and HSPA+ dual cell – the latest version of 3G technology – means we’re in the process of offering even faster 3G speeds to our customers

*O2 Wifi: Subject to availability. Fair use policy and terms apply. See o2wifi.co.uk 1 Telefónica announces landmark LTE voice call technology tests (Telefónica press office) http://bit.ly/12Sqokb 2 Ofcom, Telecoms Complaints Q2 (April to June) 2012

Delivering innovation

Market leading voice innovations with Telefónica Germany demonstrating the first multivendor VoLTEto-3G call in the lab earlier this year1

Experience and expertise

Part of the global Telefónica family across 25 countries

120 million calls and 170 million texts every day

We’re committed to a Summer 2013 launch

4G opens up new possibilities.

As well as making what you already do, easier. Some ideas about how 4G could be used when it launches.

Retail: Extending your brand. Anywhere.

4G for policing: more control where it matters

A large retailer is looking at new ways to grow and nurture its business and brand presence through pop up shops. With 4G connectivity it could test and deliver more at large events and travel shows, shopping centres and the high street. A 4G-connected tablet station could allow customers to browse and buy their products and services. And in hard to reach locations, it could enable you to take your brand to the customer with temporary and mobile stores.

A police force is tasked with keeping the peace at a Premiership stadium.

4G for taxis and private hire Retaining and attracting more business Taxi and private hire providers need to look at new ways of fostering customer loyalty and attracting new ones. One way of doing this is by offering free wifi to their passengers. A 4G mobile wifi device could turn a taxi into a travelling hotspot. This could improve the service provided and increase customer satisfaction. And it offers the potential for more fares and reduced wait time between customers.

We’re collaborating with Vodafone to create a national grid of 18,500 sites

Commitment

Our wise network investment means that we hope to achieve this up to two years early

We’re the only operator committed to a regulatory requirement of reaching 98% indoor population coverage by 2017

With 4G, police commanders could view real-time video footage. With more intelligence at their fingertips, they could make betterinformed decisions, faster. GPS tracking of officers could allow real-time tactical monitoring of the entire event. And they could set up a mobile command vehicle with computers connected via a 4G hotspot.

Makes what you do already even easier Large file transfer

Fast remote access to systems and business apps

4G

Benefits

Share and collaborate on documents

Create new ways to engage with your customers

4G for nursing: more time for patients

Stream video on the move

A team of district nurses visit a number of patients, some with skin ailments like pressure sores and ulcers. The nurses are supported by a specialist tissue viability nurse. With 4G-enabled tablets, the nurses could use video to interact with the specialist nurse, who then supports the whole team remotely. This could mean earlier and faster treatment for more patients.

Stay up to speed To learn more book a free discovery session with an O2 Expert today. Simply call us on 01235 433 507 or email [email protected]

Terms Our 4G service will be available in areas with 4G coverage when we launch it. 4G speeds will vary depending on location and the number of people using the service. Potential speed claim based on Ofcom website info at: consumers.ofcom.org.uk/what-is-4g

Video messaging and conferencing, and IM, on the move

We’ve secured the ‘crown jewels’ of the 4G spectrum

Details Our 800MHz signal has superior building penetration compared to the higher frequency spectrum

Giving us unbeatable width and depth from the current UK 4G spectrum allowance