this experience with hundreds of service advisors in. Service Advisor Training Seminars throughout the US and ... How to
Mikey B has been with BG for over a decade and has 28 years of automotive industry experience. He has shared this experience with hundreds of service advisors in Service Advisor Training Seminars throughout the US and Canada. With a dynamic teaching style and the charisma of an actor, Mikey B teaches Service Advisors how to sell BG services honorably and ethically. “Most people don’t realize just how stressful being a Service Advisor is, yet I see advisors adding even more stress by cutting corners. I will help them learn to minimize that stress and be more productive. I absolutely love teaching and interacting with everyone. We have a blast!” - Mikey B
Mikey B’s Service Advisor Training Seminar will cover: How to really treat a customer like “Family” Effective closing techniques Being an Educator not an Order Taker Selling PM at write up honorably and ethically Industry standards and cultural trends What is my role as an Advisor in Fixed Ops How to set the next appointment BG Lifetime Protection Plan BG—What’s happening and when to recommend
This course is recommended for ALL service employees. Management is strongly encouraged to attend with their Advisors as “accountability” is essential.
