vehicles free of charge with a valid game ticket on game days ... regularly scheduled HSR bus for free three ... We ask that you support a Scent-Reduced or even.
COURTESY AND RESPECT IN OUR WORK PLACE
D
id you know that many people feel sick when exposed to fragrances? Fragrances can trigger asthma attacks, headaches and even nausea. At the HSR, we are concerned with the welfare of our employees and our passengers. We ask that you support a Scent-Reduced or even better, a Scent-Free environment on our buses. Think twice before spraying on perfume or colognes, using scented hairspray or shampoo or putting on scented hand or body cream. We strive to provide a safe and healthy atmosphere for everyone! scent free
CUSTOMER SERVICE CENTRE
O
ur Customer Service Centre is located at 36 Hunter Street East (Hamilton GO Centre) and is open Weekdays (excluding statutory holidays) 8:00am to 8:00pm. We accept Cash as well as Direct Debit, MasterCard and Visa for all purchases over $5.00 at our location. We do not sell paper tickets or paper monthly passes, but we do sell and load PRESTO cards, sell Day Passes and Senior Annual Passes, issue Golden Age Passes and photo ID, provide HSR information and manage our Lost & Found section. If you have lost an item, please call our Office first to see if the item has been turned in and brought to this location.
They`re back & so is the
TICKET TO RIDE PROGRAM The Hamilton Street Railway in partnership with the Hamilton Tiger-Cats is offering a program for the 2014 home season games. This will allow loyal Tiger-Cats fans to board HSR and DARTS vehicles free of charge with a valid game ticket on game days. Not only are you getting a free ride to and from the game–and the chance to hang out with loyal fans, you are doing your part to help improve air quality and reduce traffic congestion by riding the bus to the game! Tiger-Cats ticket holders can board any regularly scheduled HSR bus for free three hours before the official game time until the end of service for that day, or you can take advantage of the “Ticket to Ride” shuttles. HSR Shuttle will only operate when the games are held at the new Tim Hortons Field. Check our website at www.hamilton.ca/hsr under HSR Shuttles for more information when the new Stadium is opening.
Tiger-Cats Home Games will be played: MONDAY SEPTEMBER 1
@ 1:00pm
SUNDAY SEPTEMBER 14
@ 1:00pm
SATURDAY SEPTEMBER 20
@ 7:00pm
SATURDAY OCTOBER 4
@ 7:00pm
FRIDAY OCTOBER 17
@ 7:00pm
SATURDAY NOVEMBER 8
@ 4:00pm
For more information visit http://www.ticats.ca/
B U S
FALL 2014
N E W S
EFFECTIVE AUGUST 31, 2014
HSR SCHEDULE CHANGES 18 Waterdown & 33 Sanatorium (Weekdays) Minor changes to coincide with GO Transit connections. 22 Upper Ottawa (Weekdays) One additional trip leaving Upper Ottawa and Rymal at 1:15am. 23 Upper Gage (Weekdays) Minor changes to the schedule to allow for better schedule adherence. 27 Upper James (Weekdays) Minor change to the first trip downtown. 43 Stone Church (Sundays) Extended service and improved service throughout the day. 44 Rymal (Weekdays, Saturdays & Sundays) Improved service on Weekdays and new service on both Saturdays and Sundays/Holidays. 51 University (Weekdays and Saturdays) Extended service to approximately 2 am.
HSR ROUTE CHANGES 20 A Line Express (Weekdays) The A Line Express Route will now also service downtown Hamilton to the Waterfront! 27 Upper James (All Service) A new Park 'N Ride lot will be open at the Mountain Transit Centre.
See inside for more details.
905.527.4441 www.hamilton.ca/hsr
ROUTES RETURNING TO PRE-SUMMER SCHEDULES CANNON BAYFRONT ABERDEEN/ LOCKE/ YORK UPPER KENILWORTH UPPER SHERMAN UPPER PARADISE COLLEGE MOHAWK CENTENNIAL
HSR SEASONAL SCHEDULES 9 Rock Gardens Route operates up to and including Sunday November 9th. 99 Waterfront Shuttle Route operates up to and including Monday September 1st.
The A Line will also be using our new Park 'N Ride facility at the Mountain Transit Centre. This route will also utilize our Trans-Cab service to the Twenty Road West and Mount Hope areas. 27 Upper James (All Services) The Upper James route will also be using our new Park 'N Ride facility at the Mountain Transit Centre. The new facility will allow transit users to park their cars and use either routes 20-A Line or 27-Upper James to get to and from their destination.
3 4 6/7/8 21 24 34 35 41 56
20 A Line Express (Weekdays) The A Line Express Route will now also service downtown Hamilton to the Waterfront! Trips will be extended from John and King via north on John, west on Barton, north on James, east on Guise and north on Discovery Drive to Pier 8. Returning, the bus will leave Pier 8 and Discovery Drive, go west on Guise, south on James, west on King and into MacNab Terminal. Between Mohawk College and Pier 8, this route will be stopping at some local stops.
EFFECTIVE AUGUST 31, 2014
ROUTE CHANGES
MOVE TO THE BACK
A
s you know, the front of the bus can get congested with personal mobility devices and strollers/buggies. If you do not have one of these devices or need the special front seating, please move to the back of the bus. We can allow for more passengers to board the bus when we make room. Our passengers do not like to be passed by when the bus is full at the front and there is room at the back. The Operator can’t see to the back of the bus, so move to the back.
Let’s work together!
HSR PHOTO STUDENT ID Hamilton Elementary & Secondary School Students
S
econdary school students must show valid Student Photo ID when using HSR Elementary/Secondary Tickets, Monthly Passes or PRESTO Cards. Children in elementary school grades 6, 7 and 8 are not required to carry HSR Photo ID; however mature looking elementary students are encouraged to obtain an HSR Photo ID card. HSR Photo ID cards are available during your school’s photo session at the beginning of the school year. A student is defined as a person, 19 years of age or under (as of September 1st of a given school year) in regular
full time day class attendance at any school administered by the Hamilton District School Board, Catholic District School Board, or any secondary school inspected and approved by the Ontario Ministry of Education. Need a Photo ID Card?
If you missed your school’s photo session or have lost your Photo ID, visit the HSR Customer Service Centre with a signed application form you can obtain from your School office. We are open Monday to Friday, excluding holidays from 8 a.m. to 8 p.m. A nominal fee is charged for the Photo ID.
McMaster University, Mohawk College, and Redeemer University/College Students
These Student Unions and the HSR have established a University/College Transit Pass program. You must show your College/University Student Photo ID Card (with the current validation sticker properly affixed) each time you board. You are not entitled to use Elementary/Secondary fares. If you do not have proper ID, you may be refused travel or asked to pay the full adult fare of $2.55
