TMF Group - Orange Business Services

1 downloads 132 Views 264KB Size Report
Orange implemented an MPLS network and secure Private Cloud. Solution with a consistent homogenous application design ac
TMF Group liberate internal resources to support growth and innovation “Within the TMF Group, IT is a strategic business asset that plays a vital role in the growth of the business worldwide. We use IT to enable us to deliver outstanding service to our customers. Equally, it has to always be available to ensure regulatory deadlines are met and to support employee productivity. Orange Business Services has helped us to implement a major program to centralize our core IT services and supported the transformation of IT into a worldclass resource for the business.” Jonathan James CIO TMF Group

highlights ■

TMF Group is a global specialist in financial, corporate, secretarial and HR administrative services with over 5,000 employees in more than 75 countries worldwide



rapid growth had led to fragmented IT infrastructure with multiple providers



TMF Group needed to increase network agility, scalability and performance and ensure its network/data center security met compliance and privacy regulations



Orange implemented an MPLS network and secure Private Cloud Solution with a consistent homogenous application design across four Orange data centers and integrated point security products



the enhanced security meets data, privacy and compliance regulations, plus the business has significantly reduced costs and built a platform for the future

excellent management…

TMF Group has undertaken a series of 29 acquisitions and mergers since 2005. An unintended consequence was a fragmented IT and network infrastructure with multiple regional suppliers operating to different service standards, as well as a number of challenges around network security, agility, scalability and performance.

“Orange Business Services is a trusted partner, and their effective management of the vendor migration process with full continuity and risk mitigation was excellent.”

In 2012, Jonathan James, CIO, joined TMF Group with a mandate and vision to transform IT into a resource capable of actively supporting the rapid growth of the business. The search began for a global partner to enable the development of a shared services model, together with using the latest technology for managing its IT and network infrastructure. A specific focus was being able to quickly and easily absorb new acquisitions into the IT organization and business processes. Key priorities were to reduce costs and free up IT staff from operational tasks, thereby enabling them to better support growth and drive innovation.

Jonathan James



the objective: liberate internal resources to support the changing needs of a growing and innovative global business operating in complex markets with strong compliance regulations

the Orange Business Services solution ■

Orange hybrid network security services and secure Private Cloud Solution



consistent homogenous application design across four Orange data centers in Costa Rica, France and Singapore



standardized and consolidated security solution



cloud capability to increase capacity to address changing business needs, utilizing a service catalog with predefined pricing



Private Cloud Solution delivered on the FlexPod® infrastructure, jointly developed by NetApp and Cisco, with cloud management software from BMC



data center disaster recovery services



full ISO certifications to meet compliance and regulation requirements



design, project and partner management



transition and transformation of network, security and data center services

results ■

single global provider for end-toend IT services with availability and performance accountability



significantly reduced costs and move to a full opex model



increased network and data center security



simplified management across all towers



standardized global IT governance, operational model and SLAs

the benefits Orange transformed the TMF Group’s network, security and data center services through an industry-leading solution based on Cisco, NetApp (the FlexPod® solution family), BMC and VMware technology. greater productivity ■ IT staff freed up from infrastructure operations tasks ■

resource available to support business applications and growth



platform to rapidly incorporate growth and new innovations

improved management ■ optimized network infrastructure design ■

full visibility and reporting of network, servers, storage and security performance



global single point of contact for service operation and change management

enhanced support better application performance and end-user experience

■ ■

capability to meet data, privacy and compliance regulations



network capacity easily aligned to changing demands from the Group

for more information about Orange Business Services, visit www.orange-business.com for more information about TMF Group, visit www.tmf-group.com

Copyright © Orange Business Services 2014. All rights reserved. The information contained within this document is the property of the Orange Group and its affiliates and subsidiary companies trading as Orange Business Services. Orange, the Orange logo, Orange Business Services and product and service names are trademarks of Orange Brand Services Limited. All other trademarks are the property of their respective owners. This publication provides outline information only. Product information, including specifications, is subject to change without prior notice. 0914/MNC-CSD-TMF-021(1)

issues and challenges