But feel comfortable knowing that you are part of a community that will mentor you to reach success. The Dream Team's G5
TRAINING GUIDE
2016 Dream Team
TABLE OF CONTENTS Welcome to the Dream Team
Page 2
Our Mission
Page 3
Very First Steps
Page 4
First Few Days
Page 5
Within 72 Hours - Launch Training
Page 10
Piquing/Inviting
Page 12
Edification
Page 13
3 Way Calls
Page 14
PBR Checklist
Page 15
PBR Best Practices
Page 16
How to Sign Someone Up
Page 17
Launching Someone New
Page 18
Kyani Product Quick Reference
Page 19
Websites/Apps/Phone Numbers
Page 20
Daily Method of Operation
Page 21
Dream Team G5 System Diagram
Page 22
1
WELCOME TO THE DREAM TEAM! Welcome and congratulations on accomplishing the hardest part in joining Kyani. By being part of our team, we will be giving you the instructions to help you launch your business quickly and help you earn income immediately. You are in business for yourself… but not by yourself. You are now part of the largest, most successful team in Kyani, the Dream Team. We will provide you with the support, mentorship, and tools you need to excel in this business. You just need to focus on three key things: First, get the products out there by sharing your personal product stories, sharing links to online product information, and offering free product samples to potential customers. Second, you need to build a team of like-minded business partners who share your ideals and work ethic and who will help you succeed by building their own businesses in the same way. And third, take it upon yourself to duplicate the success you’ve had to the people you have chosen to bring along to YOUR team. In this business, the real accomplishments don’t come just from you winning, they come from your team winning. We’ve all had our first day, we’ve all been nervous. But feel comfortable knowing that you are part of a community that will mentor you to reach success. The Dream Team’s G5 system has resulted in millions in sales and thousands of success stories and following the system is crucial to your success, so take this seriously. CHOOSE to be successful. We are so excited to be working with you. Now, let’s get to work.
2
OUR MISSION
Our vision is to create a better way of life for everyone. If you have a dream, we will help you get there. We have the tools and the playbook for your success. We won’t let anyone stop us from achieving our goals. We strongly believe that anything is possible through the Kyani Opportunity and the Kyani Products. Our duty is to utilize those gifts to serve others, whether that be through personal and community mentorship or to provide a meal for a family on the other side of the world. Everyone in our family, above all else, can rely on one another because we all have dreams. But we can’t and won’t do the work for you, that’s your job. But we will guide you, through commitment, loyalty, integrity, work ethic, and unity to get to where you want to be. You provide the dream, we will provide everything else. Don’t let your dreams be dreams. One dream, one team, Dream Team.
3
VERY FIRST STEPS Instructions for this Section: Read each step and instructions thoroughly. Check off the box in the sections as you complete each task and only if you feel committed to continuing to the next step.
Step 1 - CALM DOWN Take a deep breath... And stay calm. We recommend that before you are properly launched by your upline leader, DO NOT TALK TO ANYONE ABOUT KYANI. Don’t get us wrong, the excitement that you are feeling is completely normal... You just don’t want to start by telling everyone EVERYTHING there is to know and scaring them off! There’s a right way and a wrong way to do this!
Step 2 - Download “Kyani Mobile” For Apple/iOS devices, open your APP STORE and search Kyani Mobile. For Android devices, open your PLAY STORE and search Kyani Mobile.
Download and then open the app! Using your Kyani Welcome email, log in using your Distributor ID and Password. Make sure to allow all notifications if prompted. Use your KYANI WELCOME EMAIL to login.
Familiarize yourself with the app as you will be using it EVERY DAY!
Step 3 - Schedule your Launch Training Day If your upline has not initiated this yet, contact them now and schedule your Launch Training Day. Your launch is what will teach you the fundamentals of getting your first few customers and inviting your first people to what we call a PBR, a Private Business Reception. Don’t worry about what that is just yet, your Launch Training Day will cover everything you need. Write down your Launch info below.
Launch Training Date, Time, and Location 4
FIRST FEW DAYS - STARTER TRAINING Instructions for this Section: You will need: a laptop/desktop/tablet, a pen or pencil, and this document.
The following video is a Starter Training video that will cover many of the basics that you will need BEFORE your Launch Training Day (See Page 10 of this document.) Please set aside 30-45 minutes to complete this instructional video. If you cannot set aside the time now... SET ASIDE THE TIME LATER. This is a vital step to getting your business started the right way.
Visit www.DreamTeamKyani.com/GettingStarted on a laptop, desktop, or tablet. As you go through the video, you will PAUSE to complete certain tasks that correspond to a checkbox on this page. Please follow all the steps, they are all there for a reason!
PAUSE - Let your sponsor know PAUSE - Fill in the following information
Distributor ID#
Kyani.Net Password
Start Date
Kyani.Net Site Name
(208) 529-9872 Kyani Distributor Support
PAUSE - Your Why
Continued on Page 6 5
Continued from Page 5
FIRST FEW DAYS - STARTER TRAINING PAUSE - Add Potato Pak to your Autoship Which Charitable Donation amount did you add? >>>
PAUSE - Change your Autoship Date PAUSE - Register for the next event Visit www.KyaniEvents.com for next event info and to register
Next Event Date
Next Event Location
PAUSE - Make a list Remember, start with your TOP 20 and go from there. The closer to 100 you get, the more people you’ll have to become your customers and team members! 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number
11. 12. 13. 14. 15. 16. 17. 18. 19. 20.
Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Continued on Page 7 6
Continued from Page 6
FIRST FEW DAYS - STARTER TRAINING 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40.
Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number
41. 42. 43. 44. 45. 46. 47. 48. 49. 50. 51. 52. 53. 54. 55. 56. 57. 58. 59. 60.
Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Continued on Page 8 7
Continued from Page 7
FIRST FEW DAYS - STARTER TRAINING 61. 62. 63. 64. 65. 66. 67. 68. 69. 70. 71. 72. 73. 74. 75. 76. 77. 78. 79. 80.
Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number
81. 82. 83. 84. 85. 86. 87. 88. 89. 90. 91. 92. 93. 94. 95. 96. 97. 98. 99. 100.
Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Name and Number Continued on Page 9 8
Continued from Page 8
FIRST FEW DAYS - STARTER TRAINING PAUSE - Fill in your Top 20 in Kyani Social (Mobile) PAUSE - Schedule PBR with your sponsor This can also be done at your Launch Training
PAUSE - Next event near me Check the Dream Team App for your next closest event or check with your sponsor.
Next Local Event Date
Next Local Event Location
CONGRATULATIONS! YOU’RE ALL DONE WITH THIS SECTION!
EXTRA SPACE FOR A DRAWING... MAYBE DRAW YOUR WHY???
9
WITHIN 72 HOURS - LAUNCH TRAINING Instructions for this Section: Bring this entire document to your Launch Training as you will reference it many times.
Your First PBR PBR Date
Understanding the 30 Day Gameplan NOTE: Your Personal QV counts towards your lesser line of business ($1299-750QV $699-500QV)
>>>
500QV
500QV
500QV
500QV
>>>
500QV
3,000QV
1,000QV
500QV
500QV
6,000QV
3,000QV 500QV
JADE (2,000QV)
PEARL (5,000QV)
SAPPHIRE (10,000QV)
Avg. Monthly Earnings
Avg. Monthly Earnings
Avg. Monthly Earnings
$298
+ $600 Fast Start Bonus
Jade within 31 Days Paid over 3 months ($100/$200/$300)
$659
Rank Goals Jade:
$1,561
Dream Car Program $1,000 Down Payment $500 per Month
Pearl: Sapphire:
The figures contained herein are for educational purposes only, and are not to be relied on, interpreted or construed as a warranty or guaranty by Kyani that all Kyani distributors will achieve the results contained herein. Individual results will vary by Distributor. Your earnings based on your participation in the Kyani Global Compensation Plan will be based on many factors, including your individual skills and abilities, hours worked and market conditions. This disclaimer is based on US Kyani Distributors only.
10
WITHIN 72 HOURS - LAUNCH TRAINING Get your customers EARN $30 PER TRIANGLE PACK CUSTOMER! Your Goal: 5 Customers in 30 Days Share the products with people who WANT & NEED it. Customer Sources: You Family and Friends Health Conscious People/Athletes People with Medical Conditions Colleagues, Social Clubs, & Community
Remember:
Customers can order at: YourSiteName.Kyani.Net
- CALLING SCRIPT Hi (NAME), do you have a minute? (WAIT FOR RESPONSE) Can you do me a huge favor? (WAIT FOR RESPONSE) IF THEY ASK “WHAT IS IT?” I just started a new business called Kyani. I’m looking forward to being able to... (TELL WHY YOU STARTED IN KYANI) I have a natural health product with a 100% money back guarantee and it’s really good for you. Would you do me a huge favor and give it a try? IF THEY ASK “WHAT’S THE COST?” It’s only $140 plus shipping and tax but I can offer you free shipping! Will you support me and try it out for 30 - 60 days?
Customer 1
Follow Up Date
Customer 2
Follow Up Date
Customer 3
Follow Up Date
Customer 4
Follow Up Date
Customer 5
Follow Up Date 11
PIQUING/INVITING Instructions for this Section: Check off the boxes as you get confirmations for your PBR/Event.
Remember to be EXCITED! Rehearse before you invite!
- CALLING SCRIPT Hey (NAME), how are you?! What are you doing (DATE & TIME)?
- TEXTING SCRIPT Open the Kyani App
IF THEY’RE FREE Great! The reason I’m asking is because I found a business I’m really excited about! I believe it’s a way to (TELL WHY YOU STARTED IN KYANI) and I’d like for you to come by and take a look at it. I think we could both benefit. Can you make it? YES - CONFIRM AND HANG UP
Tap on Prospector
Allow access to your Contacts
Note: This may take some time depending on how many contacts you have.
IF THEY ASK ‘WHAT IS IT?’ It deals with the health and wellness industry and the mentor I’m working with is gonna be there to explain everything. You have to hear his/her story. It will all make sense when you see it. Can you make it?
Find the contact you want to message and tap their name. Tap on Connection to connect them to your Kyani tracking system
IF THEY KEEP ASKING QUESTIONS
Tap on Message to start a message to that new Connection
That’s a GREAT QUESTION! You know, I’m so new that I don’t want to confuse you and give you the wrong information so let me get my mentor who has been very successful in our company on the phone. His/Her name is Mr/Mrs (UPLINE NAME). MAKE SURE TO HAVE URGENCY, EXCITEMENT, AND ATTITUDE!
Select the proper language the message should be sent in and Tap on Introduction to start the text message Then hit Send to open your text messaging app
Check off a box every time you get a confirmation! Get 20 people to your house and you’ll be hitting ranks in no time!
12
EDIFICATION Instructions for this Section: Based on the rank of the person you are edifying, choose the appropriate script. Always remember to change things into your own words so you don’t sound robotic.
Jade or Pearl This individual has been promoted to one of the first positions in Kyani. We are so fortunate to have him/her here to teach us how we can do the same thing. Let me introduce Jade/Pearl Mr./ Mrs. ______________.
Sapphire-Emerald Not only has this individual been successful by being promoted to a leadership position in the company, but he/she has mentored and assisted others in succeeding as well. Part-time he/she is able to make what most of us earn in our full-time careers! Let me introduce Sapphire Mr./Mrs. ________________ who will teach us how we can do the same.
Diamond
Diamond: “This individual is a leader’s leader! He/she has earned a position within Kyani where his/ her monthly income parallels what most people make in year! He/she has stepped up within the compensation plan and now mentors others to succeed! He/she is here to teach us how we can have options and choices financially. He/she is a living example of how Kyani works. Please let me introduce Diamond Mr./Mrs. ______________.”
Blue Diamond and Up The individual we are privileged to hear from today has earned one of the top positions with Kyani! Blue Diamonds have been documented to be in the top 1⁄2 of 1% of highest wage earners in the world. They are hand picked to expand and develop the next wave of leaders and teams nationally and internationally with Kyani. With companies as large as this, we are lucky to have some time with his/her experience and knowledge to teach us all that Kyani has to offer. Please let me introduce Blue Diamond Mr./ Mrs.___________________.”
13
3-WAY CALLS Instructions for this Section: Your sponsor will show you more, but refer to this page in the future.
3 Way Call Script “Hey _________. It’s nice to meet you over the phone. __________ speaks very highly of you and says you’re interested in learning more about our company. I’m sure you are extremely busy right now and so am I. So, what I am going to do is give you a brief overview of our company. The name of our company is Kyani. We are a ground floor health and wellness company with superior products expanding in the area. We positioned ourselves right in the middle of the $500 BILLION dollar per year Health and Wellness industry. In fact, it’s the next trillion-dollar industry. On a part-time basis, we have distributors making a couple hundred dollars to a couple thousand dollars a month. On a fulltime basis, we have distributors making five figures a month, even six figures a month. It would be impossible to explain all of the details over the phone but I’d be willing to sit down with you for 20 to 30 minutes and show you how you can take advantage of what’s going on. Now I have tomorrow at _________ or the following day at ___________. What works better for you? Great! I’ll see you tomorrow at _______ and I’m looking forward to meeting you in person.”
How the 3 Way Call Works
EXPERT - Your PROSPECT Trusts you - You Edify the EXPERT
EDIFY
RESPECT
YOU
PROSPECT
- Your PROSPECT then Respects the EXPERT
TRUST
14
PBR CHECKLIST Instructions for this Section: Use this checklist for your first PBR, you can print out just this page in the future for other PBRs. Check off each item as you prepare for your PBR.
Technology ready to go Videos queued up, speakers ready, TV ready to play product video, etc.
Phones off the hook Distractions are bad and a phone ringing is one of the worst.
Children somewhere else Children are a distraction (even if they are cute!). They should be in another room or with a babysitter, etc.
Animals outside Again, cute distraction but still a distraction. They should also be in another location from your presentation room.
Documents out ready to go Ink Pens Hand these out before the meeting starts
Dream Team Overview Sheets (1thru10) Kyani Product Samples Sunrise packets on ice, 7 Day trial packs out for display, any other samples out for display.
Refreshments Keep this very simple. WATER. NO ALCOHOL.
Guest sign-in sheet (names and phone) Cool room temperature Warm room = sleepy people. A cool room will keep people from feeling sleepy.
Upbeat music Upbeat music keeps the energy light and positive but also can drown out any negative comments people may have.
15
PBR BEST PRACTICES Instructions for this Section: Use this flow so you understand how the perfect PBR should go. Check Page 15 for a Checklist.
The Flow of a PBR YOU (Host) welcome your guests to the PBR - Ask everyone to silence their cell phones YOU will Edify and introduce the PRESENTER (Sponsor/Upline) - You are NOT telling your story here, save that for when you become the PRESENTER. - The introduction should be less than 1 minute, if it takes longer, you need to work on it. PRESENTER introduces themselves, cross edifies the host, and shares a short story about themselves. PRESENTER will then go through boxes 1-10 on the Presentation Sheet - If there are 2 Presenters, they will switch off (Presenter 1 does boxes 1-3, Presenter 2 does boxes 4-10) At the end of the presentation, the PRESENTER tells everyone that there are 3 responses: - The guest is ready to get started - The guest has questions and we will stick around to answer those questions - It is not the right timing for the guest but they should support the host’s new business by trying out the product and being a customer or donating to Caring Hands. HOST should help PRESENTER hand out Distributor Applications to EVERYONE At this point, the people interested in joining the business should wait around in the living room and people wanting to become customers should go to the kitchen to check out the products. They should be given Customer Applications at this point.
DOs and DONTs DO make sure to go through the checklist on Page 15 DO have COLD samples of Kyani Sunrise DO participate with the speaker (laugh at jokes, answer yes and no, etc.)
DO NOT interrupt the presenter DO NOT ask your own questions (The PBR is for your guests, not for you) DO NOT apologize for “no shows” DO NOT use your phone at any point
DO agree with the speaker 16
HOW TO SIGN SOMEONE UP Instructions for this Section: Simple tutorial for signing up a new customer/distributor. If internet connectivity is an issue, use the paper applications located on www.dreamteamkyani.com or in the app (these should already be printed if you’re having a PBR.)
Enroll a new Customer - Please refer your new customers to your replicated website so they can order directly from you. - If possible, you always want to guide your customers as they are making their orders. - Kyani’s ordering pages will ask the customer about Prime, Autoship, and Add-Ons for you!
Enroll a new Distributor - Open the Kyani Mobile App - Scroll over and tap on Enrollment - Have the new distributor pick the package that is right for their budget - Follow the instructions on the enrollment pages for Autoship, Consent Pages, Account Info, and finally Payment Information Congratulations on your new Distributor! Make sure they receive the Kyani Welcome Email to start their journey!
17
LAUNCHING SOMEONE NEW Instructions for this Section: The steps here are what you should go through with your new distributor to properly launch them. If you have any doubts, sit down at another Launch Training with your upline to learn how they do it.
Training Guide Have the new distributor download and print out this entire document. Advise them to read and follow all instructions up until the Launch Training Day sheets.
Setup a Launch Training Day Must be within 72 hours of the person signing up
Launch Training Day Checklist Make sure you have another Distributor with you that can benefit from learning how to properly launch someone new. Go over their info on Page 5 Go over their WHY, make sure it’s powerful Make sure they signed up for a Potato Pak Autoship Go over the 30 Day Gameplan, explain if needed Help them get a few customers (goal is 5) - Go over scripts, have them call a few people on their list right there Confirm their first PBR date and time Help them get at least 15 confirmations to their PBR - You should do at least FIVE 3 way calls at the Launch Training Go over PBR checklist and Flow Explain importance of following up with their customers Answer any questions about what to do next and the Training Guide
18
KYANI PRODUCTS QUICK REFERENCE Kyani Sunrise A powerful nutraceutical featuring Wild Alaskan Blueberries and twentytwo additional Superfoods. Benefits of taking Kyani Sunrise • • • • •
Helps Boost Energy Supports Cognitive Function Increases Cellular Support Enables Effective Stress Management Supports Immune System
• • • •
Encourages Healthy Digestion Maintains Heart Health Helps Maintain Normal Blood Sugar Promotes Joint Flexibility
Kyani Sunset A perfect combination of tocotrienols (the most impactful form of vitamin E), omega-3, vitamin D, and beta carotene. Benefits of taking Kyani Sunset • • • •
Supports Cardiovascular Health Supports Healthy Inflammatory Response Encourages Healthy Skin and Hair Helps Maintain Healthy Cholesterol Levels
• • • • •
Helps Maintain Healthy Blood Sugar Levels Supports Cognitive Function Supports Cell Membranes Most Potent Vitamin E Promotes Healthy Immune Response
Kyani Nitro Family A proprietary blend of Noni concentrate that has been proven to increase your body’s production of Nitric Oxide (NO). Benefits of taking Kyani Nitro • • • •
Promotes Increased Energy Encourages Blood Flow Supports Healthy Circulation Encourages Healthy Inflammation Response
• • • • •
Encourages Heart Health Maintains Sexual Function Supports Cognitive Function Sustains the Immune System Supports Nutrient Absorption 19
WEBSITES/APPS/PHONE # REFERENCE Websites Your Kyani Sitename: .Kyani.Net www.Kyani.net (www.Kyani.com) - Main Kyani website. Access to BackOffice and Kyani Social along with Downloads and Reports. www.KyaniScience.com - Detailed Kyani product information USincome.Kyani.net - Kyani USA Income Disclosure Statement and Average Monthly Gross Earnings www.DreamTeamKyani.com - Access to Dream Team content including Documents, Tools, and Merchandise. www.Facebook.com/groups/1726212237623627/ - Closed Facebook group where Dream Team members can chat privately with other members. www.Vimeo.com/DreamTeamKyani - Dream Team videos and host of all app/website video content.
APPS Dream Team Kyani - Main Dream Team app with events, notifications, video content, and text links. Kyani Mobile - Kyani Corporate app. Genius Scan - On the go scanner. Quickly scan documents and export them to image files. Expensify - Keep records of mileage, receipts, and any other expenses with reports you can use for taxes.
Phone Numbers (208) 529-9872 Kyani Customer Service (
)
-
(712) 432-7536 Dream Team Conference Line (
)
-
(
) Upline Phone
(
)
20
DAILY METHOD OF OPERATION (DMO) DMO POINT SYSTEM All Production Outside of Your Same Rank (Unencumbered)
Name: Week of:
Personal Pique (Business card, send text)
1 point
PreRegister one of your distributors
2 points
2-on-1, Phone 1-10, Webinar, etc.
2 points
PBR
5 points
Personal Guest at BOM
2 points
Personal Potato Pak Customer
2 points
Personal Tri-Pack Customer
2 points
Personal Distributor Signup
3 points
Successful Launch (Acquire customers,
3 points
Goals to Keep you on Track: Part Time: 20-50 points per week Full Time: 50+ points per week
confirmations for PBR)
DMO Activity Tracker DAY
NAME
PHONE
ACTIVITY
POINTS
Total Points 21
THE DREAM TEAM G5 SYSTEM
EACH CYCLE SHOULD CREATE A JADE IF FOLLOWED CORRECTLY! 22
