Transform from the Inside Out - Amazon AWS

Transform from the Inside Out: Building Internal Effec9veness while Growing Your Business Valeh Nazemoff Interna'onal Bestselling Author, EVP & Co-‐Owner of Acolyst

Ques9ons Before we get Started § 

How many want to grow their business?

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How many spend more 9me taking care of client’s needs than your internal business needs?

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How many “react” versus “respond” to incidents that happen? o  Example: Audits, Change in Partner Business Model that Impacts Yours

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#1 Mistake Decision Makers Make?

© 2015 CompTIA Proper8es, LLC

About Me -‐ Valeh Nazemoff § 

Interna8onal Bestselling Author

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Contribu8ng Writer – HuffPost & CIO o  Mindful CIO

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Featured

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EVP of acolyst, specializing in transforming data and business performance management ini8a8ves.


#1 biggest mistake decision makers make – Not maintaining a good BALANCE Five Factors That Throw Companies Off-‐Balance § 

Assump9ons vs. Fresh Facts o  Falling into the same rou9ne

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Construc9ve Cri9cism vs. Self-‐Doubt o  Perfec9on

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Listening vs. Tuning Out Distrac9ons o  Be recep9ve

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Exceeding Expecta9ons vs. Over-‐Delivery o  Scope

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Customer Focus vs. Internal Focus


Image Source: Pixabay

Balancing Customer Focus vs. Internal Focus

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Before you focus on your external rela8onships (customers), there are internal shiVs you can make to set you up for success.

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How many focus on “Efficiency”?


Efficiency § 

Maximizing exis8ng resources through the reduc8on of mistakes, errors, and waste

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Aim is to do more with less -‐ try to func8on at the same level with less

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Reduc8ons made to costs, workforce and technology without impac8ng mission func8onality, everyday opera8ons and exis8ng workplace environment

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Rooted in the past, focused on cleaning up what already exists

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Some8mes does require investments to replace or modify exis8ng resources, processes, technology systems and infrastructure

How many focus on effecDveness? © 2015 CompTIA Proper8es, LLC

Effec9veness § 

More emo8onal than analy8cal

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Thinking of the future

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Expansion

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New ways to collaborate and communicate

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Enhancements to func8onality

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Understanding the psychology of human behavior to create new, posi8ve workforce habits

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Crea8ve & Innova8ve

Mindset ShiH © 2015 CompTIA Proper8es, LLC

Examples of Effec9ve Business Minds § 

Mindset isn’t to maximize efficiency

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Won’t reduce workforce or consolidate opera8ons

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Mindset IS to create; new jobs, new connec8ons, enhanced client safety, alterna8ve ways of using technology and much more

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Impact the community with its new mode of service

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Growth & innova8on con8nues – cycle towards efficiency – and the cycle keeps occurring


Cycle of Compe99ve Impact § 

Efficient

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o  Focused on maximizing resources o  Decisions made on exis8ng factors o  Calcula8ve / Analy8cal

o  Forward thinking o  Impacgul o  Emo8onal


Effec9ve

Cycle Effect – Not Always Based on Compe99on Effec8ve (Forward Thinking)

Incident (Car Accident)

Efficient (Enhance / Improve)

Evalua8on


Google’s driverless car (self-‐driving) program

Innovate Based on Current Brand Bic – Brand Consistency §  Disposable §  Orange (other colors) §  Prac8cal §  Simple §  Func8onal


Evolu9on of Change


Bucke9ng Efficient and Effec9ve Ini9a9ves


PuZng Your Mind into Mo9on

How do I implement a simple repeatable process that is easily recognizable where I can make decisions and act on improvement opportuni8es to get our “houses” in order and ahract new business? How do I create that Balance Effect so that I ________?!


Addressing Your Why How do I create that Balance Effect so that I ________?! § 

Address Your Why -‐ Your Purpose

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Personal AND Business Purpose o  Create a List / Vision Board o  Be Mindful

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How do you see your current ini8a8ves? o  Are they more efficiency or effec8veness based? o  Are they contribu8ng to growth? o  Is it about reduc8on or consolida8on?

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Revisit your purpose frequently – are you on track? o  Different stages in life trigger different purposes

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Are you fully commihed?

EvaluaDng Items in Your Bucket © 2015 CompTIA Proper8es, LLC

Step 1 of What -‐ Transforma9on § 

Mindset Prepara8on

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Acceptance of Change o  What are you changing?

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Cross Check Your Mind o  Does it Lean Towards the Efficiency or Effec8ve Bucket?

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Do you have a Balancing Mind? o  Intui8ve & Analy8cal Thinking

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Is it Organized or is it Juggling and Jumping Around? o  Are you in Control of Your Mind or is it Controlling You?

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What about your Team’s?


Judgment of Others § 

Assump8on that your employees (& others) know what’s on YOUR MIND!!! o  Assump8ons vs. Fresh Facts

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Cri8cize o  Construc8ve Cri8cism vs. Self-‐Doubt

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Listening o  Listening vs. Tuning Out Distrac8ons

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Expecta8ons o  Exceeding Expecta8ons vs Over-‐Delivery

EffecDve CommunicaDon © 2015 CompTIA Proper8es, LLC

Defini9ons – Clear & Consistent § 

Do all players share the same mindset? o  Judge cause we are not on the same page!

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Example: What does the word “Design” mean to you? o  Is the meaning interpreted the same between R&D and Marke8ng? SoVware Engineer and HR? o  What are the different types?

Results in a more mo9vated & collabora9ve team & improved communica9on © 2015 CompTIA Proper8es, LLC

Step 2 of What -‐ Insight § 

Re-‐evaluate and revise your efficient & effec8ve bucket list

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Iden8fy current state (assets) and resource availability

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Asking ques8ons, uncovering, and discovering

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Get organized and document


Step 3 of What -‐ Strategy

Strategic Objec9ve Internal & External Data

Priori9es Strategy Map Measures, Metrics, KPIs

SLA Targets Data Sources

Source: Strategy Mapping chapter within the book “The Four Intelligences of the Business Mind”
