Jul 23, 2014 - hosting the Commonwealth Games in Glasgow will bring. Keeping the City ... email bulletins featuring upda
Travel Advice for Business Handbook
Introduction
In July 2014, around 6,500 athletes and team officials will arrive in Glasgow for the Glasgow 2014 Commonwealth Games – the biggest sporting and cultural event ever staged in Scotland. Up to one million tickets are expected to be sold for competition events, with a substantial number of people watching at Festival 2014 venues and un-ticketed events.
Keeping the City Moving With up to one million tickets available and other events, such as the Festival 2014 programme attracting people into the city, Glasgow will inevitably be filled with people wishing to make the most of the experience whilst others continue their day-to-day business.
This handbook has been developed to provide you and your business with the information that you need to create a Travel Action Plan, which will help to ensure the continuity of your business during the Games.
Transport system operations will be affected near venues and across the entire city. Some roads may be closed, different parking conditions might be in place a nd bus services could be diverted or bus stops taken out of action.
The Games — Key Facts – 23 Jul–3 Aug 2014 – 17 sports – 14 venues – 6,500 athletes and officials – Up to one million spectators – 400,000 visitors to Glasgow – 15,000 volunteers (known as clyde-siders) – 25,000 contractors
Now is the ideal time for businesses to think about how the Games will impact on them. Plan ahead, and remember that each day will be different – and transport routes may be busier than usual at Games Time. Visit getreadyglasgow.com for all the tools and information you need to plan for the XX Commonwealth Games.
Visitor numbers to Glasgow will increase from early July, when athletes, officials and the world’s media arrive and the Queen’s Baton Relay returns to Glasgow. All transport networks will be busy coping with the increased demand that hosting the Commonwealth Games in Glasgow will bring.
Glasgow 2014
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Travel Advice for Business (TAB)
A Travel Advice for Business (TAB) team has been put in place to help you to plan for the Games, by providing information and support to businesses on the following: – – – – – – –
The Games Route Network (GRN) Local Area Traffic Management and Parking Plans Festival 2014 venues Road events Competition venues and timetables Public transport hotspots Road network hotspots
The TAB team can help you to: 1. Identify whether your business is going to be affected by the Games. 2. Think about how your staff, customers, visitors and suppliers will be affected. 3. Consider which solutions are suitable for your business in order to enable it to operate effectively. 4. Create a Travel Action Plan for your operations during Games Time. 5. Consider how to test and communicate your plans to staff, suppliers and visitors. Support Package for Businesses A support package has been tailored in order to allow businesses to create a Travel Action Plan for their specific operations. This package of support includes: – a toolkit of support for businesses at getreadyglasgow.com – engagement with business intermediaries to disseminate information to their members. – email bulletins featuring updates on Games activity that may affect business operations, as well as published information on business intermediary websites and at getreadyglasgow.com – workshops and information sessions to provide businesses with support in writing their Travel Action Plan. – one-to-one advice to businesses that are the most impacted, to help them to develop their Travel Action Plan.
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Tranport and Travel During the Games
Roads The road network will operate differently at Games Time, with closures around venues and during the three road events being held in and around Glasgow – the Cycling Road Race, Cycling Time Trial and Marathon. There will also be route changes when the Queen’s Baton Relay arrives in Glasgow on 20 July 2014. The GRN will be in operation during the Games – a crucial part of any major multi-sport event. It ensures athletes and officials are able to get to venues within a reasonable and reliable time frame, whilst minimising conflict between Games transport and other city travel. However, that does not mean excessive road closures or unnecessary amounts of dedicated Games Lanes. On the ground, there will be upgrades to CCTV and traffic signals, investment in more variable message signs, and improvements to junctions – all of which will create a legacy for Glasgow’s network after the Games.
Will Your Business be Effected? Consider if your business will be impacted. Is it: – – – – – –
near an affected area? near a venue? on a road event route? near a Festival 2014 venue? on the GRN? on the Queen’s Baton Relay route?
Venues Venue
Competition dates
Celtic Park
23 July 2014
Barry Buddon Shooting Centre, Carnoustie
25–29 July 2014
Cathkin Braes Mountain Bike Trails
29 July 2014
Emirates Arena, including the Sir Chris Hoy Velodrome
24 July–3 August 2014
Glasgow National Hockey Centre
24 July–3 August 2014
Hampden Park
27 July–3 August 2014
Walking and cycling Walking or cycling for part of your journey could help you to avoid busy stations. New cycle routes have been completed, and a public cycle hire scheme will be in place for the Games.
Ibrox Stadium
26–27 July 2014
Kelvingrove Lawn Bowls Centre
24 July–1 August 2014
Royal Commonwealth Pool, Edinburgh
30 July–2 August 2014
Public transport The number of commuters using public transport will increase throughout Games Time, especially in areas hosting sport events on specific dates. Make sure you are aware of sporting activity in the area before you travel, allowing you to plan your journey and avoid any disruption.
SECC Precinct
24 July–3 August 2014
Scotstoun Sports Campus
24 July–3 August 2014
Strathclyde Country Park
24 and 26 July 2014
Tollcross International Swimming Centre
24–29 July 2014
Other than Blue Badge parking, which must be booked in advance, there will be no parking at or around any Games venues or Festival 2014 venues. There may also be changes to existing parking arrangements in some parts of the city. Information on local parking changes will be available at getreadyglasgow.com nearer to Games Time. There will be taxi pick-up and drop-off points at each venue.
Bus routes may change due to road closures, and trains may be much busier close to event start and finish times. The way a station operates may also change. Find out more information about the changes to transport networks at getreadyglasgow.com
Glasgow 2014
The competition schedule can be found at glasgow2014.com The Commonwealth Games Village (CGV) is located in Glasgow, a short distance from the Emirates Arena. It will be in operation from 7 July 2014.
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Key Venues Map 152km Carnoustie
A92
A81
M80 Carnoustie Golf Hotel
VENUE MAP KEY A82
SCOTSTOUN Sports Campus Squash Table Tennis
KELVINGROVE LAWN BOWLS CENTRE Lawn Bowls
WEST END
Victoria Park
SECC PRECINCT The SSE Hydro Clyde Auditorium SECC Exhibition Halls Boxing Netball Gymnastics Wrestling Judo Weightlifting International Broadcast Centre (IBC) Main Press Centre (MPC)
18
George Square Trongate Tolbooth
Glasgow Central
Clyde Arc
A8
EAST END
70km
A7
Glasgow Green
17
A89
01km
M8 A761
SOUTH SIDE
M77
02km
Dalmarnock Commonwealth Games Athletes’ Village Tollcross International Swimming Centre Swimming
Strathclyde Country Park
03km M74 A749
04km
EMIRATES ARENA & SIR CHRIS HOY VELODROME Badminton Track Cycling CELTIC PARK Opening Ceremony
Dalmarnock Train Station
A74 Queen’s Park
GLASGOW NATIONAL HOCKEY CENTRE Hockey
Tollcross Park
Clyde Gateway
Bellahouston Park
18km
A77
M74
King’s Park
Non Competition Venues
05km A730
Hilton Hotel Games Family Hotel
Glasgow Airport Official Port of Entry
Kelvin Hall Uniform and Accreditation Centre (UAC)
Queen’s Baton Relay Arriving in Edinburgh on 14 June 2014, the Queen’s Baton Relay will travel through Scotland before arriving in Glasgow on 20 July 2014, where it makes its way through the city to the Opening Ceremony at Celtic Park on 23 July 2014. Details of the Glasgow city route will be available at glasgow2014.com Road Events There are three events taking place on the roads in Glasgow (Cycling Road Race, Cycling Time Trial and the Marathon), which will result in closures of the routes and some adjacent roads. Dates and times of the road closures will be available at getreadyglasgow.com in May 2014.
Glasgow 2014
Follow for Edinburgh and M73
Glasgow Queen Street
Science Centre
A8
Burrell Collection
BARRY Buddon Shooting Centre Shooting
M8
16
Finnieston Crane
CATHKIN BRAES MOUNTAIN BIKE TRAILS Mountain Bike
ROYAL COMMONWEALTH POOL Diving
MacDonald Hotel
Crowne Plaza Hotel
Pollok Country Park
Glasgow GREEN PRECINCT Marathon Road Cycling
River Kelvin
Kelvingrove Park
HAMPDEN PARK Athletics Closing Ceremony
Glasgow University
Riverside Museum
RIVER CLYDE
IBROX STADIUM Rugby Sevens
STRATHCLYDE COUNTRY PARK Triathlon
Holyrood Park
A80
A814
Distance From City Centre
Cathkin Braes Country Park
11km
The routes have been developed in collaboration with a range of sport, city and tourism stakeholders to ensure that the technical requirements of the sports are achieved, whilst taking advantage of the unique opportunity to showcase Glasgow to the world. Venue and location
Date
Glasgow City Marathon Course
Sunday 27 July 2014
Glasgow City Time Trial Course
Thursday 31 July 2014
Glasgow City Road Course
Sunday 3 August 2014
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Marathon Route Kelvingrove Park
Riverside Museum
RIVER CLYDE
Glasgow School of Art
Lawn Bowls SECC Precinct Central Station
George Square
M8
Glasgow Cathedral
Ibrox
Start/Finish
Science Centre
The People’s Palace Glasgow Green
M8
Hockey Centre
M
77
74
M
Bellahouston Park
M74
Marathon
Tramway
42.19 kilometres (26.2 miles) Pollok Country Park
Route Key Queen’s Park Hampden Park
Glasgow 2014
Games Venues Glasgow Landmarks Marathon Route
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Cycling Time Trial Route M80
Lenzie
East Dunbartonshire
North Lanarkshire
M73
Moodiesburn
80
M
Chryston
Bishopbriggs Muirhead
Glasgow City
Robroyston 80
M
Muirhead Stepps
80
M
M73
M80
Hogganfield Loch
M8
M8
Glasgow School of Art
George Square
Glasgow Cathedral
Central Station
M8
Cycling − Time Trial
M8
Route Key Glasgow
M
City
Glasgow Green
Start
8
Games Venues Glasgow Landmarks Outbound Route
The People’s Palace
Inbound Route Women’s Outbound Route Women’s Inbound Route Region Boundaries
Celtic Park
Finish 74
M
M73
Course Elevation
Hockey Centre
150
Sir Chris Hoy Velodrome
100 50
M74
0 START
7.6 km
15.21 km
22.81 km
30.42 km
FINISH
Queen’s Park Hampden Park
South Lanarkshire
Glasgow 2014
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Cycling Road Race Route Kelvingrove Park
Riverside Museum
RIVER CLYDE
Glasgow School of Art
Lawn Bowls SECC Precinct Central Station
George Square
M8
Glasgow Cathedral
Ibrox
Start/Finish
Science Centre
The People’s Palace Glasgow Green
M8
Hockey Centre
M
77
74
M
Bellahouston Park
M74
Marathon
Tramway
42.19 kilometres (26.2 miles) Pollok Country Park
Route Key Queen’s Park Hampden Park
Glasgow 2014
Games Venues Glasgow Landmarks Marathon Route
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Festival 2014 Festival 2014 is the Games Time celebration in Glasgow that will run alongside the sporting action. Festival 2014 will take place in the city’s existing cultural venues, in specially designed Festival hubs throughout the city, and along the key routes between Games venues. More information can be found at glasgow2014.com/culture Free-to-attend Festival 2014 venues will be located at Glasgow Green, Merchant City, and Kelvingrove Bandstand. The Festival 2014 venues will play a prominent part in the programme – an exciting mix of entertainment and culture which will fill the streets, spaces and stages of Glasgow from Saturday 19 July– Sunday 3 August 2014. The venues will host a range of activities, from screening the Opening and Closing Ceremonies and major sports occasions on the big screen, to live entertainment and music. GRN The GRN will provide a dedicated network of road-based routes that link the CGV to Games venues, ensuring that members of the Games Family experience a safe, secure, reliable and accessible transport system. Only 13.5% of the GRN will be dedicated to Games Family travel and the lanes enforced by Police Scotland. The remainder of the GRN will be open to other traffic.
Glasgow 2014
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Establish whether your business will be affected and if you need to take action
If you answer ‘yes’ to any of the questions below, you should prepare for the Games now. Question
Yes/No/Don’t know
1. Are you based near an affected area, Festival 2014 venue or road event route? If yes: do you have deliveries or collections? do your staff, customers or visitors travel by public transport? would your organisation be affected by large concentrations of people using the transport systems, or walking or cycling near or en route to your business? would you be affected by alterations to on-street parking, loading arrangements or other changes to the way roads around you operate? 2. D o your staff, customers or visitors use public transport stations or lines passing through areas that will be affected by the Games? If yes: do your staff, customers or visitors travel to or from your premises by public transport? would your organisation be affected by large concentrations of people on the street near your premises? 3. Are you on or near the GRN or a road event route? If yes: do you have deliveries or collections? do your staff, customers, visitors and/or suppliers travel by road to or from your premises? would you be affected by alterations to on-street parking, loading arrangements or other changes to the way roads around you operate? would you be affected by the build-up of traffic on the roads around the GRN? are you located in central Glasgow? 4. Do your staff, customers, visitors or suppliers use roads passing through areas that will be affected by the Games? If yes: do you receive supplies of goods or have waste collections? do your staff, visitors or suppliers travel by road to or from your premises?
Glasgow 2014
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Consider the different types of journeys that are made in connection with your business
Journeys, for you and your staff Transport networks will be busier than normal throughout Games Time. This could affect travel for your staff. Consider if you could:
Business travel Travelling between some locations during the day may be difficult. Consider if you could:
− − − − − − −
− bring forward or postpone trips and meetings. − use alternative methods of meeting, such as conference calls, or web/video conferencing. − meet at less busy times and places.
alter working hours. use other premises. help staff plan alternative travel routes or modes. allow staff to take leave. encourage staff to walk or cycle. communicate the impact of the Games on travel to staff now. enable staff to work from home.
Travel for your customers and visitors The transport network will be busier than normal and it may be difficult to reach certain locations. Consider if you could: − change hours of operation, to allow customers to access your premises at less busy times. − bring forward appointments to avoid busy times. − offer alternatives to face-to-face visits (such as online or telephone meetings), or offer alternative meetings. − make customers aware of the transport challenges they may face, and communicate this to them.
Solutions The table below provides a list of potential travel solutions for your business. Depending on its size and nature, the solutions most likely to be relevant for your organisation are identified below. This list of potential solutions and business functions is not exhaustive, but it aims to prompt you to think about adapting any of your existing arrangements, or introducing new solutions that suit your operations.
Deliveries/collections and suppliers Road restrictions may affect deliveries and collections at your premises and you may not be able to receive deliveries or make collections at your usual time. Deliveries at certain times may not be possible at all. Consider if you could: − − − − −
receive and collect goods at less busy times. stockpile non-perishable goods. talk to your suppliers and customers. share deliveries with local businesses. use local suppliers.
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Which solutions are right for my business? Solution
Office/professional
Retail or service
Tourism, leisure, food or entertainment
Large
Small
Large
Small
Large
Small
Manage annual leave
••
••
•
•
•
•
Enable and encourage staff to work from home
•
•
X
X
X
X
Temporarily relocate employees
•
•
X
X
X
X
Alter working hours for staff
••
••
••
••
••
••
Encourage and enable staff to use alternative modes of transport, such as walking and cycling
••
••
••
••
••
••
Help staff to re-plan their travel
••
••
••
••
••
••
••
••
••
••
••
••
Encourage staff to walk or cycle to business •• meetings
••
••
••
••
••
For staff travel
For business travel Bring forward or postpone trips
Use alternative meeting methods: Conference calls
••
••
••
••
••
••
Web conferencing
••
••
••
•
••
•
Video conferencing
••
••
••
•
••
•
Meet at less busy times and places
••
••
••
••
••
••
Offer alternative supply methods
••
••
••
••
X
X
Promote alternative outlets
••
••
•
•
•
•
Change opening hours
••
••
••
••
••
••
Help customers to plan their visits
••
••
••
••
••
••
Stockpiling
••
••
••
••
••
••
Share deliveries through collaboration with local businesses
••
••
••
••
••
••
Receive and collect goods at less busy times ••
••
••
••
••
••
Use local suppliers and those that use alternative travel modes
•
•
•
•
•
For customers and visitors
For suppliers and deliveries
•• • X
•
Beneficial to consider in depth May be beneficial to consider Unlikely to be appropriate
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Case study – the london 2012 olympic and paralympic games
A small, family-run pub offering nine guest bedrooms and homecooked food was located next to the Olympic Park in Stratford, in the London Borough of Newham. The management planned early to ensure they met the needs of their guests during Games Time. Re-routing deliveries Throughout the event, the primary access route to the pub was restricted. To help overcome this, management: − employed an alternative access route along a neighbouring road; − contacted their regular suppliers to make them aware of the alternative access route; and − worked with their suppliers to ensure that suitably sized delivery vehicles were used for this new route. Reducing deliveries The management looked at measures to reduce deliveries during the busiest periods. These included pre-ordering and stockpiling ambient and non-perishable goods. Retiming The pub arranged to retime routine maintenance, so that those activities occurred outside Games Time. They also engaged with London 2012’s Travel Advice for Business Programme to manage the way staff and customers travelled to and from the premises during the Games.
Glasgow 2014
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What to consider when implementing your solutions
Once you have agreed which of the options are the most suitable for your business, you should begin implementing these arrangements. This may be a suitable time to establish internal processes, if required, and assign someone to lead the planning for your business. Consider arrangements that enable essential journeys to be made, but that help your staff, customers, visitors and suppliers to avoid congested routes or to use alternative forms of travel, such as walking and cycling. You could make journeys using less busy routes, less busy types of transport or by travelling at less busy times. Priority 1: Reduce non-essential journeys
Priority 2: Manage essential journeys
− Avoid travel if possible.
− Use alternative, less busy modes of transport by: − rescheduling trips to avoid busy periods; and − re-routing trips to avoid busy locations.
For staff and colleagues
For staff and colleagues
− − − − −
− Alter working hours − Encourage and enable staff to use alternative modes of transport − Help staff re-plan travel − Meet at quieter times and places
Manage annual leave effectively Allow staff to work from home Relocate staff to other locations Use alternative meeting methods Reschedule meetings
For customers and visitors
For customers and visitors
− Offer alternative supply methods, such as online ordering, or postpone deliveries.
− Promote alternative outlets − Change opening hours to avoid busy period and accommodate changes to customers’ routines − Help customers to plan their visits
For suppliers, contractors and others
For suppliers, contractors and others
− Stockpile goods prior to the Games − Postpone non-urgent deliveries − Carry out maintenance now
− Share and consolidate deliveries − Receive and collect goods at less busy times − Consider using local suppliers and those that use alternative modes of transport
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Encouraging active travel by staff Some people live within walking or cycling distance of their workplace, but do not take advantage of this. Consider encouraging members of staff to walk or cycle during Games Time, even if only on certain days. Staff who live further away and use public transport could consider walking or cycling for part of their journey, or walking the last leg of their journey from a train station. Consider: − encouraging staff to avoid crowds, by getting off at an earlier stop and walking the remainder of their journey. − encouraging staff to walk short distances that they would usually cover on public transport, as it may be quicker to walk during Games Time. − asking staff who already walk or cycle to act as ambassadors by accompanying less confident colleagues. − providing on-site facilities such as showers, lockers and cycle parking, as well as supporting measures such as cycle or walking maps, cycle training, journey planners and cycle safety checks .
Glasgow 2014
Helping staff, customers and others to re-plan their travel To ensure people can get to your premises, you should keep them informed of how your business could be affected and the new arrangements you are implementing. Consider: − making staff, customers, visitors and suppliers aware of how their travel may be affected. − encouraging staff, customers, suppliers and others to think about how they will prepare for the Games. − giving advice on available options in sufficient time, so that those affected can prepare. − directing staff to relevant websites and information that will give them advice on available options. Visit getreadyglasgow. com for information and advice. − promoting the location of cycle parking for visitors and, where relevant, the nearest cycle hire station. − for larger firms, providing direct communication by nominating a contact person for advice on travel, or by offering hints and tips via an intranet site. − for retail businesses, using posters within your premises to advise customers of possible changes. − encouraging staff, customers and others to plan journeys in advance at getreadyglasgow.com
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Altered staff working hours Reducing travel on the transport system will be particularly important during peak competition periods, when many people will be travelling to and from events. Altered working hours can help staff, customers, visitors and suppliers avoid congestion at these times. Consider: − changing core hours of operation, whilst ensuring customers’ needs are met. − allowing staff to work compressed weeks (for example, the same number of hours over four longer days). − staggering your staff start and finish times to provide flexibility, while ensuring the organisation has full operational coverage. Alternative ways of travelling by staff, customers and visitors Travelling via a different mode of transport or route could make the journeys of your staff, customers and visitors much easier. Consider: − finding out if there will be new and/or different public transport services during the Games. − assessing if additional facilities are needed – for example, additional cycle parking space or pool bikes – or if you could use shared facilities with neighbouring businesses. − providing support and advice on the options available, such as flexible hours to match train times or helping to find car share partners – spt.liftshare.com is a good means of finding a car share partner. Staff working from home Whilst this will not suit all businesses, you could provide extra flexibility to enable staff to work remotely where possible. Consider: − reviewing internal policies and providing guidance for managers, so that requests to work from home can be managed. − checking what tasks could be performed remotely from home. − reviewing facilities such as internet access, and putting support arrangements in place. − checking staff access to telephones and computer systems. Can staff access voicemail remotely, and is the IT network accessible from outside the office? − setting up any web-conferencing, network and screen-sharing services staff might need to view each other’s documents.
Glasgow 2014
Temporary relocation of employees to other workplaces If your organisation has offices in locations less likely to be affected by the Games: − decide whether individual staff or specific operations could be temporarily relocated; or − consider hot-desking and using meeting rooms for additional space. Managing business travel by staff To reduce the impact of travel congestion on your business during the Games, try to minimise the number of journeys you and your staff make during the working day. If you can find alternative meeting points that are less affected by the Games, this will make things easier for you and your staff. Consider: − scheduling appointments at less busy times of the day. − encouraging staff to walk to business meetings that are not too far, or using a cycle to get to meetings a little further away. − using alternative meeting methods, such as conference calls and video and web conferencing. Managing visitor and customer travel Customer’s and visitor’s journeys may also be affected by the increased demand on the transport system during the Games. Some customers and visitors may be concerned about whether they can reach a particular location easily, and some may prefer to avoid the busiest areas. Different solutions will be appropriate for different organisations, and their customers and visitors. New arrangements to consider include: − changing operation hours to allow customers to access your premises at less busy times. − bringing forward appointments to avoid busy times. − offering alternatives to face-to-face visits (such as online or telephone meetings), or offering alternative locations. − making customers aware of the transport challenges they may face, and communicating any changes to your customers. This could be as simple as a poster in the window.
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Managing supplies, deliveries/collections and freight operations Traffic restrictions and the consequent disruption on some roads will affect businesses receiving/supplying goods and services. Consider: − talking to your suppliers and customers now about how the area around your business is likely to be affected and the changes you (and they) are planning for the Games. − receiving/making fewer deliveries, and sharing delivery drops with other businesses. − identifying which deliveries and supplies are essential, and which can be postponed. − stockpiling non-perishable goods. If there isn’t adequate storage space at your premises, consider whether sharing space during the Games with other businesses is practicable. − making sure that your staff recycle to minimise wastage and rubbish. − working with local suppliers where possible. − using delivery companies such as bicycle couriers, which may find the restrictions easier to navigate. − receiving and making deliveries at quieter times, such as early in the morning or later in the evening. − finding temporary alternative locations for deliveries, if normal access to roads is restricted. − preparing a plan to manage vehicle movements to and from individual locations. You could keep a diary of all deliveries and collections at your company (one week should be sufficient). This will help you to get an idea of the typical deliveries to your business on a weekly basis, and help you to plan and manage your Games Time delivery strategy.
Glasgow 2014
Case Study – London 2012 During London 2012, a Government organisation utilised a travel management plan. Their staff worked remotely where they could, and retimed or changed the route of their journey. They also encouraged more walking and cycling so that people not only avoided busy stations but also stayed healthy. By changing some of their working practices, they intended to create a lasting legacy after the Games finished with people continuing to walk and cycle to work once the Games had finished. They also tested their plans before they put them into practice by holding a travel trial week, which succeeded in changing 69% of their business and commuting trips.
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Next Steps
You can use the Travel Action Plan template below to help plan ahead for the Games. Once completed, you can test your actions to check that they work. It may be helpful to review the results and plan any adjustments for the Games. Remember to communicate your plan to your staff, customers, visitors and suppliers. Think about the best way to communicate with the audience you wish to reach (for example, your staff, customers, visitors or suppliers), perhaps by email or displaying posters in your workplace. Consider: − raising awareness that your organisation is going to be affected and that you are considering changes. − telling those concerned what you are introducing, and what you would like them to do. − repeating and reinforcing the changes immediately before and during the Games. Games Time Travel Action Plan Action Action to be taken by your business to reduce impact of the Games on travel
Delivery Short description of the steps required to deliver the action
When Date when action needs to be delivered/ complete
Who Person responsible for delivery
Status
Staff travel
Business travel
Customers and visitors
Supplies and deliveries
Other
Glasgow 2014
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Travel Advice For Business – Top Tips Check if your business is in an affected area, register for regular Get Ready Glasgow e-newsletters, and make a plan comprising a set of measures to implement during Games Time. 1. Talk about travel requirements with your staff, customers, visitors and suppliers. Consider how they could be affected, and what that means for your business. 2. Consider reducing non-essential journeys. Discuss travel arrangements with staff and suppliers. Are they able to reduce non-essential journeys? Consider whether visitors and customers would be able to reduce, retime, change route or change method of transport – for example, walking or cycling – when making essential journeys. Consider phone and video conferencing instead of face-to-face meetings where possible. 3. Plan essential travel. Encourage staff, customers, visitors and suppliers undertaking essential journeys to investigate different routes, times of travel and types of transport. 4. Think about deliveries. Where possible, reschedule deliveries to less busy days or times or even overnight. Stock up on non-perishables like stationery before the Games to reduce unnecessary journeys, and carry out essential maintenance before Games Time. Check if your site will be affected by the GRN. 5. Speak to other businesses in your locale. See how you can work together during the Games. For example, could you coordinate deliveries and have essentials delivered on the same day? 6. Use our tools for planning to create a Travel Action Plan now. Download the template and other useful tools at getreadyglasgow.com 7. Test your Action Plan. Check the plans you put in place are effective by testing them well in advance of Games Time.
Services And Deliveries – Top Tips 1. Review maps – understand whether your business will be affected by temporary road restrictions. Review the maps on getreadyglasgow.com to determine how deliveries and collections to your business might be affected. 2. Record your freight activity – keep a diary of all deliveries and collections to give you a better idea of the typical activity at your business on a weekly basis. 3. Communicate effectively – work with suppliers, customers and employees to ensure they understand how the Games will impact on their deliveries, and how you plan to operate. 4. Reduce deliveries where possible – if you receive regular, essential deliveries from the same company, work with your suppliers to consolidate them and reduce overall journeys. 5. Stock up in advance – non-perishable goods, such as stationery, can be delivered and stockpiled. Create temporary storage space if required. 6. Postpone non-urgent deliveries – rearrange these for after the Games, when the transport network will be quieter. 7. Carry out maintenance now – schedule any routine or preventative maintenance for your equipment ahead of the Games. 8. Talk to other businesses – contact those in your building and street to see how you can work together. 9. Out-of-hours deliveries – you may want to organise deliveries, collections and servicing activity outside normal working hours. Check with your suppliers and local authority to see if this can be done. 10. Check competition schedules – check the competition dates and times at glasgow2014.com
8. Communicate your plans to everyone who will be affected. 9. Get tailored support for your business. Extra help is available for affected firms. To find out more, please visit getreadyglasgow.com.
Glasgow 2014
11. Create a Travel Action Plan – start preparing now with the action plan template, plus online tools and resources to guide you through the process at getreadyglasgow.com 12. Get up-to-date, detailed information – register for regular email bulletins and for further freight-specific advice at getreadyglasgow.com
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