Trust News - Greater Manchester Mental Health NHS Foundation Trust

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Jan 10, 2012 - Our 3D strategy has the full support of our doctors, nurses and other staff ... Community Mental Health S
Trust News

Tuesday 10 January 2012

Issue no.9

Improving our services Our strategy for health and social care services which we are calling our 3D strategy — the Design, Development and Delivery of our services for the future — will improve all aspects of the services we provide. This will see the reorganisations of our community, inpatient and acute services so that we can implement best practice (finding out what works best in providing high quality mental health services).

Our 3D strategy has the full support of our doctors, nurses and other staff and is a really important part of improving care for a vulnerable group of people in our city. For more information on 3D click here or if you are reading this in hard copy go to our website and search ’3D’.

The Inpatient Pathway Redesign Service User and Carer Transport sub-group The next meeting of this group will take place this month and an update will be provided in the next edition of Trust News which will be available on Tuesday 24 January.

Community Services Review (CSR) engagement work we have undertaken including the feedback that we have had from service users, carers With this in mind we recently circulated a leaflet (see right) setting out where we are up to so far. This leaflet and our staff. has been sent to all GPs, Councillors, MPs and voluntary sector groups in Manchester. We are in the The paper also process of sending copies to all service users who are provides details of the supported by one of our Adult Community Teams. The improvements to services that will information is also available on our website here. result from the To request hard copies of this leaflet please contact proposed changes. the Communications Team on 0161 882 1124 or To read the full OSC e-mail [email protected]. paper click here. Manchester City Council’s Health and Wellbeing Overview and Scrutiny Committee (OSC) will discuss For more information please contact Mike Sinnott, the Adult Mental Health Community Services Review General Manager — Adult Mental Health on 0161 291 at their meeting on 12 January 2012. In the Trust’s pa- 6924 or e-mail [email protected]. per to the OSC Committee, we have described the new service model and the outcome of the extensive When we started our project to improve Adult Community Mental Health Services in Manchester we undertook to keep all of our stakeholders and service users informed.

Together we are better

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Rehab Unit goes from strength to strength As part of the Inpatient Pathway Redesign (IPR) Project, the Trust recognised that we needed a new type of specialist rehabilitation unit to care for service users with complex needs. These could include symptoms that are resistant to treatment and dual diagnosis (for example, people who have a mental illness alongside a substance misuse problem). To meet this need, Acacia Unit was opened on 8 August and staff on the unit have responded well to the challenge of the change in function. The team received a very positive report from the Care Quality Commission following a recent inspection which included encouraging responses from the Acacia Unit service users interviewed. A number of service users have also made a successful transition to community  Opened 8 August 2011 based care. The feedback from carers and relatives  Male only ward regarding the progress that family members have made has been very positive. 

Cares for service users with particularly complex needs

Group work at this Unit explores the subject of recovery and what this means to individual service users. Other topics for group work include Dual Diagnosis and Health and Wellbeing. Partnerships with groups such as Studio One (part of the Trust’s art service) have also brought results in supporting service users to learn new skills. In addition, the team have been able to build links with similar services in neighbouring Trusts in order to share knowledge and skills. These links have been extremely helpful in providing advice and support. Staff on the Acacia Unit have now developed a strategy to further improve services and this work will be incorporated into the standards for inpatient rehabilitation units published by the Royal College of Psychiatry in July 2011. It will also form part of the six month review of the Unit which is due to take place in February 2012.

Thumbs up for Acacia Ward L—R: Dom Dudill (Staff Nurse), Jason Black (Staff Nurse), Jackie Sichna (Support Worker), Gemma Walsh (Support Worker) and Jemma Leach (Support Worker)

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Becoming a Governor of our Foundation Trust We recently announced that we have passed into the final Monitor phase of our Foundation Trust application (Trust News Issue 8). This means that we will shortly be launching our Governor elections and we need people who are passionate about improving our services to come forward and stand for election. As a Governor you will play a big part in shaping our services by representing the views of our service users and carers as well as carrying out key statutory duties. There will be 14 Public Governors on the Council of Governors representing four constituencies – North Manchester (five Governors), South Manchester (five), Greater Manchester (three) and Out of Area (one). These 14 Governors will sit alongside four staff Governors and seven appointed Governors representing partner organisations such as Manchester City Council.

 Become

a Governor!

 Improve services  Make new friends  Learn new skills  Improve your CV

There are lots of reasons for standing as a Foundation Trust Governor. For some people, becoming a Governor of an NHS Foundation Trust will provide the opportunity to represent the views of your community and help to develop and improve mental health, social care and wellbeing services in Manchester. For others, it is a chance to put something back into their local NHS or help reduce the stigma surrounding mental illness. Becoming a Governor also offers the opportunity to build new social networks and learn new, transferable skills which can help enhance your CV and provide new experiences.

The only criteria are that you are over 16 and a member of the Foundation Trust already (details of how to sign up are at the bottom of this article). Members who decide to stand will be given all the support they need throughout the process and training on how to carry out the role will be given to all those who are successfully elected. To find out more or to become a member contact the Foundation Trust Membership Office on 0161 277 1222 or email [email protected].

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Improving the patient environment Providing care in the best possible environment is extremely important to the Trust and our Acute Mental Health and Urgent Care Steering Group are currently looking at ways to improve our inpatient wards as part of the Services Strategy (3D). We want to make sure that the good things we do are shared across the Trust and so the group has developed guidelines for all wards. The guidelines cover a range of

areas to ensure the best possible experience for our service users from the moment they arrive throughout their stay. It will enable all wards to review their environment, set goals for improvements and over time reach best practice standards. This will in turn improve the quality and consistency of service users’ experience.

Cost Improvement Programme (CIP) The Trust remains on target to deliver a surplus of £1m, and this assumes that the CIP plans deliver the savings identified. As we move into the Monitor phase of our FT journey it is essential that we maintain this momentum. If you thoughts or ideas around areas of innovation which could produce further efficiencies then please get in touch with Andrew Harrison at [email protected].

More details of this project will be provided in issue 10 of Trust News.

Making inpatients safer The Trust is looking at ways to improve inpatient safety on the wards by strengthening our AWOL procedures. Further information on this work will be included in issue 10 of Trust News.

Trust in the news The Trust’s work around dementia has been heavily featured by the BBC in recent weeks with staff appearing on BBC News 24, North West Tonight, BBC Radio Manchester and BBC Radio 5 Live. To see North West Tonight’s visit to our Memory Clinic click here. To hear Medical Director Dr Sean Lennon’s interview around memory loss on BBC Radio 5 Live click here. The interview starts on 21mins 25secs and runs until 32mins 24secs.

Manchester City Council mental health consultation Manchester City Council's Directorate for Adults, Health and Wellbeing is proposing to change the way it commissions Residential and Nursing Care placements for customers with mental ill-health. A 12 week consultation process runs from 6 December 2011 and ends on 28 February 2012. For more details and to find out how to respond click here Trust News is issued fortnightly to Trust staff, service users, carers, mental health and other health and community groups in Manchester as well as GPs, MPs, councillors and the media. If you want to find out more about anything included in this newsletter then please contact the Trust’s Communications Team. We also welcome any feedback or suggestions on the format or content of Trust News: phone: 0161 882 1093 or E-mail: [email protected]. NEXT ISSUE: Tuesday 24 January 2012.

The Trust is a proud member of MAHSC. Go to www.mahsc.ac.uk for more info.

Manchester Mental Health and Social Care Trust has been granted the London 2012 ‘Inspire’ mark which recognises innovative projects inspired by the 2012 Olympic and Paralympic Games.

The London 2012 Inspire mark copyright © London Organising Committee of the Olympic Games and Paralympic Games Ltd 2008. All rights reserved.