Veteran Talent Showcase - Detroit Regional Chamber

0 downloads 111 Views 120KB Size Report
Provided sole support for tracking, analyzing, and reporting all programming defects relating to the expansion of operat
Jerrad Carlisle

651 Wolverine Drive NE, Grand Rapids, MI 49505 (616) 375-6121; [email protected]

Education Davenport University

Grand Rapids, MI Expected 2015



Master of Business Administration • Focused in Marketing • GPA 3.90

Davenport University

Grand Rapids, MI August 2013



Bachelor of Business Administration • Focused in Management



Experience Farmers Insurance Group

Grand Rapids, MI Output Processing Center Shift Supervisor 2013-Present • Oversees printing, inserting, and mailing of approximately 12 million mail pieces annually. • Manages and oversees a number of projects involving multiple international business partners, such as Zurich Financial Group.

East Coast Expansion Analyst 2011-2013 • One of ten employees selected nationwide to establish the Eastern Expansion department. • Provided sole support for tracking, analyzing, and reporting all programming defects relating to the expansion of operations.

Help Desk Analyst II • Provided technical support and defect analysis for more than 15,000 agents nationwide, using various remote access and troubleshooting tools. • Consistently the top-ranked analyst in the department.

2007-2010

United States Navy

Gaeta, Italy 2003 - 2007





Information Systems Technician, 2nd Class • Served onboard the USS Mount Whitney in Gaeta, Italy, providing radio message and helpdesk support for 6th Fleet and NATO operations. • Responsible for the transmission and dissemination of 100,000 incoming messages and 5,000 outgoing messages annually. • Established and maintained video teleconferences for NATO. • Ensured cryptographic security of voice and data radio communications.

Activities & Honors



• Navy Good Conduct Medal, National Defense Service Medal, Global War on Terrorism Service Medal, Navy Sea Service Deployment Ribbon, Navy & Marine Corps Overseas Service Ribbon • Authorized to live and work in any European Union country with no work visa required. • Intermediate Italian and Finnish language skills.

Veteran Talent Showcase Sponsored By: