Jun 21, 2018 - If you have questions, please call Lin Keach in. Human Resources at ext. 43710. DAISY Award Recipient Cal
Vol. 13, Issue 12
June 21, 2018
Community Turns Out to Learn Hands-Only CPR Japan Airlines Thanks Pharmacist for Assisting Passenger
Representatives from Japan Airlines (JAL) paid a visit to Torrance Memorial’s pharmacy to personally thank Van Huynh, Pharm D., an inpatient pharmacist who assisted a passenger in respiratory distress during a flight from Tokyo to Los Angeles on March 24, 2018. The passenger, a Japanese student who was traveling with a group of fellow students, experienced a severe panic attack and asthma attack during the flight and was unable to control her symptoms with the medicines she had brought onboard. The flight crew made an announcement requesting volunteer assistance from medically-trained passengers onboard. Huynh and her husband Dr. Kha Huynh, an anesthesiologist at Olive View-UCLA Medical Center, offered to help and quickly assessed the patient. Seeing signs of severe respiratory distress, Dr. Huynh determined that the patient might go into cardiac arrest or shock if not treated immediately and he quickly established an IV line. Van, a pharmacist who is certified in advanced cardiac life support and advanced pediatric life support, went through the airline’s on-board medical supplies. While Dr. Huynh carefully monitored the patient, Van assisted with medications. Through the highly-coordinated efforts of the flight crew and the Huynhs, the passenger was stabilized for the remaining six hours of the flight and arrived safely in Los Angeles. The passenger has since returned to Tokyo.
In honor of National CPR Week Earlier this month, Torrance Memorial joined in on county-wide efforts by providing free hands-only CPR training on campus. Participants dropped by for a five-minute, hands-on demonstration that could potentially save a life of a stranger or someone they love. Trained staff and members of the Torrance Fire Department demonstrated the basics and proper technique of hands-only CPR. Participants had the opportunity to practice on mannequins to the beat of the song “Staying Alive”—said to be the perfect rhythm for hands-only CPR. The training didn’t result in CPR certification, but information was provided on how to get certified. The American Heart Association believes that everyone should learn CPR. By using hands-only CPR, bystanders can still act to improve the odds of survival whether they are certified in CPR or not.
New Anthem Blue Cross ID Cards are On the Way
Starting in July, Anthem Blue Cross will be introducing a streamlined membership ID card that will be less cluttered and easier to read. Members will still see the same great style of ID card that identifies them as an Anthem member, but the cost-share amounts on the card’s front will be gone. Continued next page.
Anthem Blue Cross Cont’d…
SmogBusters Special Drawing Cont’d…
It has been found that doctor’s offices use online sources other than a member’s ID card to validate a member’s benefits anyway. This allows for the most up-to-date cost-share details. Members will enjoy the cleaner, neater look and will be able to keep their card for as long as they remain in the same plan, regardless of changes to their cost-share amounts. Members can also download and view an electronic version of their ID card in the Anthem Anywhere mobile app, making it convenient by reducing wallet bulk and having the ability to email a copy of your ID card right on the spot. Anthem’s Anywhere mobile app also allows you to find a doctor, estimate your costs, manage prescription benefits and access your mobile health record. Members can download the Anthem Anywhere mobile app from Google Play or iTunes, then tap away to see all the features available right at their fingertips. If you have questions, please call Irene Moreno in Human Resources at ext. 74787.
Here are the rules for this special drawing: New SmogBusters are those who have never SmogBusted or have not been a registered SmogBuster since 2016 (current SmogBusters are ineligible to participate) Must Smogbust at least three days during 6/25 – 7/1 Submit your SmogBusters’ calendar by Monday, 7/9 SmogBusting is riding a bike, walking, carpooling, taking the bus or driving an all-electric vehicle to work. Some great reasons to smogbust include: $2/day for SmogBusting Bus subsidy of up to $75 per month Less wear and tear on your vehicle Participation in quarterly drawing (must Smogbust at least one day each week of the quarter for eligibility) Special parking for carpoolers If you have questions, please call Lin Keach in Human Resources at ext. 43710.
Look for the Annual Mandatory Rideshare Survey
DAISY Award Recipient Called Out for Comforting Manner
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nformation and a link to complete the annual mandatory rideshare survey will be emailed to you soon. The link will also be available on the TMI website under the Quick Links heading. The information compiled will be reported to the South Coast Air Quality Management District (SCAQMD) and be used to evaluate the compliance level of our current Smogbusters’ program. This survey is mandatory for all Torrance Memorial employees (travelers and contractors are excluded), regardless of if you rideshare or not. Surveys can be completed on any computer (at home, work, etc.). Computers are also available in Human Resources, should you need one. Employees who complete this survey will be automatically entered in a drawing to win prizes. More details to follow. Dial ext. 43710 to tap into Human Resources for assistance or to answer questions.
New SmogBusters Eligible for Special Drawing
Employees who register to become a SmogBuster and who “SmogBust” during the week of June 25 – July 1, will be entered in a special raffle drawing for $100 cash. Continued next column.
Doug Erwin, 6W recently receive a DAISY Award nomination by a patient who sang his praises. Below is an excerpt from the patient’s nominating submission: “Lead Nurse Doug is fantastic! I came in thru the ER with severe lower back and leg pain, numbness, excessive pain. I was admitted through the ER into the hospital for micro surgery. Doug could tell by the tone of my voice and the look on my face I was nervous. He took the time to come over to me, introduce himself and start telling me about his surgery, which was similar to mine and with the same doctor. He totally put my mind at ease and made my night before surgery soooo much better. He also came by the day of surgery and spent 15 to 20 minutes talking to me about surgery, what to expect after surgery, etc. I can't begin to explain how comforting this all was. He is a fantastic nurse with outstanding bedside manner. Employee of the day, week, month, year—however you do it, he deserves it!”
