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Reinventing libraries for the future ... discover the possibilities

Newsletter | June 30, 2017 We have been adapting the newest technological standards, developing products around them, and been involved in creating standards to be used in libraries worldwide. All manufacturing and development, both hardware and software, is made in-house by P.V. Supa employees. It creates a unique situation where our customers are considered as business partners in our product development where ideas, customizations, and special requests are always welcome.

Who We Are

For the last decade, AMH systems for the libraries have been our core focus and most of our development has been focused on to create the most functional and flexible AMHS in the world.

Our company is driven by strong key values. -

Hon est In t egr it y Cu st om er ser vice Tech n ological in n ovat ion

Our key values have formed our long time strategy as a company, to provide our customers with all the tools and knowledge necessary to streamline their processes. Our goal in every project is to help the library to serve its customers in the best and most efficient way. P.V. Supa develops products solely for the library market and operates either directly or through its reseller network, all around the world. Since establishment in 1996, when the first self check machines were designed and manufactured , our mission has been ? process Improvement technology?. P.V Supa remains one of the oldest, privately owned library automation companies in the industry.

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Th e m ost silen t syst em w it h sm allest f oot pr in t in t h e in du st r y

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High capacit y, m or e t h an 1250 it em s per h ou r .

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Real t im e ch eck -in Fu ll com pat ibilit y w it h all RFID st an dar ds an d dat a m odels

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A f u lly m odu lar syst em t h at is r econ f igu r able, an d expan dable, pr ovides f or m in im al dow n t im e, an d f ast in st allat ion s Ou r in -h ou se developm en t gu ar an t ees com pat ibilit y, f or w ar d an d back w ar d, f or all com pon en t s an d sof t w ar e. Cu st om m ade h ar dw ar e an d sof t w ar e developm en t s

New sletter | June 30, 2017

to the American market, a versatile alternative for individual and small group workspace. We constantly strive for improvement, through innovation to our existing equipment and services, as well as embarking on new software developments to improve work-flow and enhance the customer experience.

With our ergonomic solutions, such as the height adjustable staff induction point, stacking transfer sort system and the electrical bins reduces repetitive motion and creates a better ergonomic work-flow to avoid injuries and increase productivity. The P.V. Supa AMH Reporting and Management Tools provide real time reports, detailed statistics, and reports of usage of all parts in the system.

Our promise of process improvement comes with a guarantee; We are there for you and we offer our personnel, AMH system, knowledge, and experience at your disposal and look forward to the long term cooperation with your library.

New Products and Services The Optima P. V. Supa introduced the most versatile, self-service library locker system on the market today, the

Our goal for the development, both on hardware and software, has been to create an AMHS that would not require constant monitoring and, together with the reporting and messaging tools, could function long periods of time with minimal staff intervention.

OPTIMA? . The OPTIMA? allows your patrons to borrow laptop computers, iPads, eReaders, headphones, or anything else that can fit in the generously sized locker.

Since 1998, when the first versions of the P.V. Supa self-service products were introduced, they have been under ongoing development with the focus of creating the most flexible, silent, and fast system with a long product lifespan. More recently P.V. Supa has expanded its core service offerings by including RFID tags, readers, and equipment, including EM, RFID, and Hybrid security gates. In addition, P.V. Supa offers a variety of options for self-check units and open library concepts, including the LibCabinet, which offers 24/7, independent library service at an indoor location of the library?s choosing, and the Extended Open Library System. In April of 2016, P.V. Supa introduced the Smartblock


The SmartBlock

and registers the material as returned.

The Smartblock offers a perfect space to work or

Returning materials is as simple as just placing the item on the shelf. Anywhere. That?s it. No more queues, no more waiting in line.

have meetings in privacy. It has all the amenities of a small meeting room; including full digital capabilities. The Full Digital Smartblock includes a 32? display and integrated speakers. The Smartblock also comes equipped with USB and HDMI outlets, as well as LED lights with a dimmer. It is the perfect alternative when a large conference room is not required.

The Hublet Tablets have proven to be a wonderful tool for libraries in the new digital age. Tablets can be used to promote digital reading in its many forms and to offer digital access to those without access to digital devices. Hublet has made loaning tablets easy and it is now possible for library visitors to check out a tablet with their library card and PIN code. The attractive design makes your digital material visible.

The Intelligent Shelves Shelves that include RFID antennas are specially designed for checking in materials and are intended to be placed near to the library?s entrance. Every time a patron returns an item to the shelf, it sends the information directly to the library?s ILS

Software Development Software is an essential component of the systems that we create at P.V. Supa. Our customers are looking for partners to help them meet the needs, challenges, and demands of their library patrons. P.V. Supa seeks to strengthen partnerships with our customers by offering a wide range of embedded and application software developed specifically for libraries. A Development Team, specifically for the U.S. market, was formed in 2016 to plan and coordinate improvements to our products and services. This initiative focuses on three main aspects of software development: people, processes and technology. We are focused on identifying new practices and processes to implement, as well as sharing best practices with our partners. Our current software development focuses on improved work-flow for circulation staff and enhanced privacy and service to customers through our revolutionary Holds Management System and new approaches to service during check out at the self check stations. Our full service kiosks will add full functionality and enhanced offerings for library customers such as access to pc-booking, room reservations, reader recommendations, and access to municipal services , a true one stop service ! All fully customizable by library staff to meet their communities needs.


Case Study: DOKK1, Aarhus, Denmark

DOKK 1 Library and M ediaSpace, Aarhus Denmark

The Library

The Challenge

The Library An easy to operate, intelligent sorting system with high capacity was needed. P.V. Supa along with the staff from the Aarhus This innovation strategy called for centralization of processes , including check in, sorting, and processing of materials. library system needed to develop a central sorting system to handle not only the returns being routed but also handle the materials that were being returned and shelved at the main facility. represents a paradigmshift fromthe The Central sort required not only the The Innovation hushed repository of physical books capability to sort for 18 locations but to to a tech-savvy, inclusive space to further refine that sort to als. The Aarhus Public Libraries have branch sorts needed to be shipment unite people around learning, shared developed a number of new ready and utilize a tote manifest system innovation projects to develop interests, and exploration. " so that staff at the central location as the organization, the staff, well as at the receiving location would partner collaboration, new know what was contained in each shipment tote. ways of working and how to use new technology. The In 2015 the new Dokk1 opened for use on the harbour front in Aarhus. The building houses the Main Library. In addition to Dokk1 the Urban Mediaspace project is also responsible for a portion of the New Central Waterfront including a new urban waterfront space, clearing of the stream, a car park with 1,000 parking spaces, solutions for traffic, and an arrival center. "This 21st Century Library

aim was to meet the citizens?needs with services adapted to the general development and to develop and test new forms of services. To support the innovation work the library developed an innovation strategy.

Utilizing the same return modules and staff inlets, the Dokk1 Main Library materials needed to be sorted onto ergo trolleys so that materials could be promptly returned to the library shelves.


The Solution Central sorting and combined central sorting and patron return applications demands higher than normal capacity and functionality. Gr igor a, the newest modular, ultra-high capacity sorter, meets those demands. Grigora, has significantly higher capacity than any other sorter in the library market and smallest footprint. High capacity and small footprint is achieved by a new innovative method of sorting items. Full modularity provides the flexibility to optimize space usages and offers the possibility of future re-configurations and expansion.

The Results The installation has resulted in library staff saving the repetitive tasks of manually sorting more than 300,000 items a month at the Central Sorting location in Dokk1. Another benefit of the investment of the sorting system is that materials are returned to the shelf faster, increasing the circulation speed resulting in increased availability of the most popular materials. The sorting systems, self-service equipment, as well as staff workstations and patron kiosks are working together with the implementation of Aarhus Library's new Country wide ILS.

The Benefits -

Fast er cir cu lat ion of m at er ials h as In cr eased pat r on sat isf act ion

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Redu ced r epet it ive m an u al t ask s f or st af f

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En h an ced ef f icien cy f or t h e libr ar y syst em

Shipment totes are separated into shelf ready and patron requests shipment totes utilizing the ergonomically friendly index tote system to minimize staff manually lifting and carrying heavy shipment bins and other materials. Staff utilize mobile applications on staff smartphones to read tote manifest information.


WELCOME: New Partners | June 30, 2017 New Library Partners P.V. Supa welcomed

Arapahoe Library District,

Centennial Library in Centennial Colorado to the innovative library services family. Arapahoe Library District visited othe Supa booth at the Colorado Library Association Conference in October of 2016 and was immediately interested in the Smartblock. In January of 2017 the Smartblock was installed on a trial basis at their Centennial Library Branch. Staff and patrons alike were thrilled with space and convenience that the Smartblock offered and in June, 2017 two Smartblocks were purchased and installed at the library .

Consortium Partnerships Over the past few months P.V. Supa has entered into new partnerships with consortium library groups in California, Colorado, and Texas. The Colorado Library Consortium (CLiC) is an innovative, collaborative-focused organization that empowers libraries and library staff to better serve their patrons. In California, CALIFA, collaborates with members and provides leadership for cooperative negotiations to help ensure that members receive quality information resources. Amigos, in Texas, provides leadership, training, and vendor discounts for members throughout the southwest region in an effort to strengthen the library's role in communities.

Strategic Partnerships In June of 2017, P.V. Supa embarked on a strategic

In June 2017 the much anticipated AMH system first installations were underway in Oakville Public Library. P.V. Supa welcomes Iroquois Ridge Library, Oakville Public Library, Oakville, Ontario, Canada to the AMH family. The installation included a 5 bin sorter with an external hatch and a 3 bin compact sorter with inside inlet. Additional installations in the library system will continue into the summer months. and conclude in late September. Next up is Glen Abbey, followed by the Central Library and White Oaks.

partnership with SirsiDynix as we continue to work towards enhanced services for our library partners.


Hot Potatoez - Blog Spot

I June 30. 2017

lt's a time of firsts for P.V. Supa, our "new look" for our website (check it out at www.pv-supa.com), our first newsletter, the launch of our social media presence (visit us and like our page at facebook.com/PVSupainc, and on twitter at

full-service kiosk , customizable by the library, for room and pcbooking, payment of city or municipal fines and fees, reading recommendations and ratings, and ebook downloading. These exciting products are coming out late fall or early winter...stay tuned.

PVSUPAINC.), and now the launch of the blog spot Hot Potatoez, where we will talk about innovation in the field, within our own company, and offer helpful

lt's been a very busy fall and spring for Supa. We have added new staff members, Emmett Erwin in Sales, Sakari

tips and insights into implementing automation technology at your library. We're ali about reinvention, not just ourselves but libraries as well. We have our line of AMH sorters which we are continuously improving, our RFID products such as tags readers, and new innovative products like the lntelligent Return Shelves, the Hublet, Optima, and Extended Open Library Hours. However, to be really involved in the changing environment in libraries we need to be listen to you! We know that the best ideas come from those in the field. We're always on the lookout for new ideas, new approaches to old processes and we want to hear from you! lf you have an idea that you want to see come to fruition, just let us know. Our innovative and creative staff will work with you to build a new product or service to improve staff work-flow or enhance the patron experience. We are currently creating software for managing the holds process that will change the way routine processes are completed in the circulation backroom. We have worked very closely with one library partner but are now ready to expand our testing. lnterested in being on the cutting edge of new development? Talk to LIS.

Nikkanen in Engineering Support, and Steve Havlik, who is heading up the Latin American market. We have been on the move too, traveling to many regional national conferences such as TXLA, IUG, COSUGI, and most recently to ALA Annual in Chicago. We look forward to seeing you at one of our upcoming events! So there you have it, a bit of an introduction to who we are and what we're about. Future topics will cover our new developments and some ideas and best practices around integrating automation into your workflow. lf you have questions, comments, or just want to pitch an idea please contact us at [email protected]

Upcoming Events September 7, 2017 - CALIFA Vendor Fair Santa Clara University, Santa Clara, CA

November 2-4 - California Library Association Riverside Convention Center, Riverside, CA

Another reinvented product coming out very soon is our Supa Check and Supa Check +. The Supa Check is a bold, modern take on the Self Check. Large touchscreen for easy use and a dedicated space for library staff to manage announcements and programs. The Supa Check + incorporates the usual Self Check capabilities and adds a new twist, a

P.V. Supa lnc. 2600 Technology Dr. ste 200 Piano, TX 97054 +1-972-423-9280 www.pv-supa.com

Newsletter I June 30, 2017