Women in Retail & FMCG

th

Women in Retail & FMCG Leadership Summit 2018

Practical advice, professional insights and inspiring stories of personal success for aspiring, emerging and established leaders in retail and FMCG

FEATURED SPEAKERS Ursula Phillips Chief Information Officer PepsiCo Andrew Loader General Manager Mars Wrigley Confectionery Australia Nicole Szujda General Manager, Supply Chain Kmart Frances Martin Vice President Retail Optus Kerry Cunningham Director International Partnerships Blackmores

2018 Theme: ‘Turning Obstacles into Opportunities’ Pre-Summit Workshop 13 March 2018 Summit 14 & 15 March 2018 Post-Summit Workshop 16 March 2018

Melbourne Convention and Exhibition Centre Embrace obstacles on the road to success Manage and master change

Kate Forbes General Manager, Marketing and Innovation, Research and Development Aesop

Lead authentically

Niki King Organisation Development & Strategy Director Lion

Define your vision and purpose

David McNamara General Manager, Post Office Network Australia Post Mandy Chambers Head of Retail Marketing NAB Joanna McHarg Strategy Director, Australia and New Zealand Treasury Wine Estates

EARLY BIRD DISCOUNTS

Book & Pay by 25 October 2017 to receive an additional Value Plus Discount!

Phone: +61 2 8239 9711 www.liquidlearning.com Booking Code - QL

EVENT PARTNERS

Olga Alexandratos General Manager, Stakeholder Relations and Communication Sunwater Violet Lazarevic Head of Customer Behaviour and Data Endeavour Drinks Group, Woolworths Group Madelyn Ring People Director Commercial Carlton and United Breweries

ORGANISED BY

Pre-Summit Workshop 13 March 2018 9.00 - 4.30

Embrace the holistic approach to leadership Traditionally, leadership capabilities have been defined by the individual’s actions and achievements in their role. However, holistic, character based traits required to achieve these goals are often overlooked. Holistic leaders understand that to be successful, it is vital to integrate their character and values into their roles and use these to lead in the most authentic way. In this engaging and interactive workshop, David will explore the fundamentals of holistic leadership, and equip you with the skills and strategies to incorporate into your everyday leadership style. You will learn vital skills to help you optimise growth, vision and insight in yourself as well as your organisation. Emotionally intelligent leadership • Increase understanding of yourself and others • Manage relationships • Refine emotional competencies Enhance resilience • Manage stress with a positive mindset • Overcome obstacles • Bounce back from adversity Lead authentically and mindfully • Be present in your environment • Play to your unique strengths • Increase awareness in decision making Craft your vision • Identify your motivation and purpose • Understand and stick to your goals • Communicate your values and vision

Expert Facilitator: David J Burns Founding Partner DJB Consulting David has significant experience with some of the world’s premier B2C / B2B organisations across multiple industries domestically and internationally, specialising in team leadership and performance turnaround. He has a proven track record of significant financial performance improvement, cultural enhancement and successful change agendas. David has a leadership style that brings the best out of himself and others, and is an effective coach and mentor with team members across key functions often spread geographically. Davids career highlights include developing BP Australia’s Wild Bean Cafe concept in 2004 and leading the performance turnaround of Repco Auto Parts between 2010 and 2014. David is entrepreneurial in style, leads from the front and has been a key leadership team member for the following multinational and domestic organisations: Coles, BP Australia, GPC Asia Pacific (Repco), Fletcher Building (Tradelink) & Metcash. David is now the founding Partner of DJB Consulting Group and China Food Services Group specialising in Food & Beverage strategy. David is also a facilitator of values based leadership development and cultural transformation.

TEAM BOOKINGS AVAILABLE TEAM OF

3

TEAM OF

4

5

10%DISCOUNT

6

TEAM OF

7

15%DISCOUNT

8

+

20%DISCOUNT

TEAM BOOKINGS

SPONSOR TODAY!

Receive a 20% discount when booking a team of 8 to attend, please call: +61 2 8239 9711 or email: [email protected]

Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +61 2 8239 9711 or email: [email protected]

Skills & strategies to lead & succeed

Day One

14 March 2018

10.55 - 11.30 CASE STUDY

Recognise the value of vision and purpose

To be a visionary leader, it is crucial to have a clear view of the future for yourself and your organisation. However, it is equally as important to communicate this vision throughout your organisation and continually act to implement your goals. Join Andrew as he discusses how to: • Define your purpose • Be passionate about your vision • Focus on the bigger picture

2018 Theme: ‘Turning Obstacles into Opportunities’ Challenges can present themselves at any point in your career. Some may lead to incredible opportunities, but others may cause you to question your fundamental dreams and goals. The only way to overcome these challenges is to face up to them, embrace them, and learn from them. Sometimes this requires a new skill set or a different perspective, but if you have the right approach, all challenges can be overcome. Journeys to the top are seldom straightforward and throughout this leadership summit we will hear from inspiring industry leaders and experts who will share their stories of adversity overcome, opportunities seized and lessons learned along the way. 8.30 - 8.55

Registration and Morning Coffee

8.55 - 9.00

Official Welcome and Opening Remarks from the Chair

9.00 - 9.35

Andrew Loader General Manager Mars Wrigley Confectionery Australia 11.30 - 11.45 Questions and Discussion 11.45 - 12.20 EXPERT COMMENTARY

Overcome imposter syndrome

Inadequacy is a feeling present in many leaders. It can be difficult to own and take credit for your success when subjected to internalised high standards and criticism. Reem has extensive leadership experience within retail, and now works to create positive mindsets within high-performing teams. She will explore: • Break through unconscious barriers • Set realistic standards • Own your success

OPENING KEYNOTE CASE STUDY

Embrace obstacles on the road to success

The ability to learn from your mistakes is one of the most valuable traits in a leader. Not only acknowledging failure, but embracing it, can lead to innovation, success and progression. Join Nicole as she shares her personal leadership journey, as well as: • How to accept possible failures and risk • Why you should view mistakes positively • Strategies to learn and develop from mistakes

Reem Borrows Consultant Reem Consulting 12.20 - 12.35 Questions and Discussion 12.35 - 1.35 Networking Lunch 1.35 - 2.25

Questions and Discussion

9.50 - 10.25 CASE STUDY

Lead authentically

Authentic leadership is less about your actions and more about your behaviour and attitude when executing these actions. To be authentic, it is vital to analyse inwards and understand who you are, what makes you unique and your true leadership style. Niki is heavily involved with Lion’s ‘new thinking’ transformation. Join her as she discusses: • Be authentic in a volatile environment • Leverage your leadership style • Allow for vulnerability

Violet Lazarevic Head of Customer Behaviour and Data Endeavour Drinks Group, Woolworths Group Mandy Chambers Head of Retail Marketing NAB Olga Alexandratos General Manager Stakeholder Relations & Communication Sunwater

Niki King Organisation Development & Strategy Director Lion 10.25 - 10.40 Questions and Discussion

2.25 - 3.00

10.40 - 10.55 Morning Tea

All WILMA Members receive 10% off the Standard Rate Sign up today at www.wilma.net.au

PLUS TWO WORKSHOPS! Plus two separately bookable interactive workshops before & after the event

Master the balancing act between work and life

Achieving a healthy work-life balance in a fast-paced environment is a goal we all aspire towards. However, continuing to work towards your career goals, whilst simultaneously focusing on personal priorities can be challenging in practice. This interactive panel will explore different experiences and strategies leading to achieving a healthy, harmonious balance: • Strike a balance that works for you • Be present in your environment • Organise your priorities

Nicole Szujda General Manager, Supply Chain Kmart 9.35 - 9.50

INTERACTIVE PANEL DISCUSSION

CASE STUDY

Embrace mentors along your road to success

Adopting specific strategies to advance your career can help you excel in a diverse cultural environment. Particularly, embracing a mentor can provide much needed guidance when encountering challenges, and assist in positioning yourself for success. Kerry will discuss: • Speak up and be heard • Mutual benefits of the mentor/mentee relationship • Expand and utilise your network

Kerry Cunningham Director International Partnerships Blackmores 3.00 - 3.15


3.15 - 3.30

Afternoon Tea

VALUE PLUS DISCOUNT Receive up to $400 off registration if you register and pay by 25 October 2017

3.30 - 4.05

EXPERT COMMENTARY

Communicate with confidence

To make meaningful and sustainable relationships with individuals in your industry, it is essential to master the art of communication and networking. Not only is it vital to communicate with confidence, but also with credibility and authenticity. Pollyanna will provide you with a set of adaptable and practical skills to incorporate into your conversations: • Increase confidence, credibility and authenticity • Practical tips for networking • Project authenticity

Pollyanna Lenkic Coach, Mentor, Facilitator and Speaker Perspectives Coaching 4.05 - 4.20


4.20 - 4.30

Concluding Remarks from the Chair

NETWORKING RECEPTION 4:30 - 5:30PM Make the most of your experience, join us to network over complimentary canapés and drinks

Day Two 15 March 2018 8.30 - 8.55

Morning Coffee

8.55 - 9.00

Opening Remarks from the Chair

9.00 - 9.45

OPENING CASE STUDY

Establishing your personal brand and leadership shadow

Leadership success stems from authenticity. To make an impact, leaders must strive not only to ‘create’ a message, but to ‘be’ the message. Drawing on her personal experiences, Ursula will offer insights into designing the right personal brand to reflect your priorities. Discuss: • Craft a leadership style that plays to your strengths • Leadership legacy - Create a positive influence within your organisation • Develop a personal brand that stands out

Ursula Phillips Chief Information Officer PepsiCo 9.45 - 10.00 Questions and Discussion 10.00 - 10.45 CASE STUDY

Bridging the generation gap

Leading teams comprising of multiple generations is a major challenge for today’s organisations. However, with careful consideration and techniques, you can use this variety to your advantage and reap the benefits of a diverse team. Frances will explore: • How to explore a range of communication platforms • How to embrace differences • Strategies to bridge the gap

Frances Martin Vice President Retail Optus

FACULTY OF EXPERTS

10.45 - 11.00 Questions and Discussion 11.00 - 11.15 Morning Tea 11.15 - 12.00 CASE STUDY

Judy Hojel CEO and Executive Coach People and Performance Training Reem Borrows Reem Burrows Reem Consulting David J Burns Founding Partner DJB Consulting Pollyanna Lenkic Coach, Mentor, Facilitator and Speaker Perspectives Coaching

Manage and master change

Change is happening around us continuously, but it is often still met with uncertainty and caution. To be successful, it is important to embrace change and acknowledge it as an inevitable part of development. Madelyn will explore the strategies to: • Avoid resistance to change • Embrace change positively • Focus on your long term goals

Madelyn Ring People Director Commercial Carlton and United Breweries 12.00 - 12.15 Questions and Discussion 12.15 - 1.15 Networking Lunch

Gill McLaren CEO and Founder Syntegrate

FOLLOW THIS EVENT Tweet about this event using the hashtag #WilmaChat and @LiquidLearning for daily industry updates!

SUPER SAVER DISCOUNT

EARLY BIRD DISCOUNT

Receive up to $300 off registration if you register and pay by 13 December 2017

Receive up to $150 off registration if you register and pay by 7 February 2018

Communicate with confidence 1.15 - 2.15

INTERACTIVE PANEL DISCUSSION

Promote a positive organisational culture

ABOUT THE EVENT

Although workplace cultures are comprised of a collective view of all employees, they are built from the top. As a leader, it is your job to shape the right culture to ensure you create a positive, productive environment. This interactive panel discussion will examine the techniques used to achieve a coherent and congruent culture: • Define your expectations • Increase engagement • Lead by example

Despite improved representation across the Retail and FMCG space, there is a significant imbalance between women and men in executive leadership roles. For women in Retail and FMCG, it is critical that skill sets are built to move into leadership, overcome challenges and bridge the gender divide. The requisite skills at this level may include negotiating, influencing stakeholders and managing change. It is vital that aspiring and emerging leaders establish a strong personal brand and master these skills in order to be successful in their careers.

Joanna McHarg Strategy Director, Australia & New Zealand Treasury Wine Estates Kate Forbes General Manager, Marketing and Innovation, Research and Development Aesop David McNamara General Manager, Post Office Network Australia Post 2.15 - 3.00

Liquid Learning presents the 6th Women in Retail & FMCG Leadership Summit 2018, which brings together aspiring, emerging, and accomplished female leaders in this unique environment. Delegates will be provided the opportunity to hear uplifting and inspiring testimonies from successful leaders in this space. This annual conference will be comprised of case studies, expert commentaries, and panel discussions that will divulge the critical skill sets required of female leaders. The learning is reinforced with optional full-day workshops that take a handson approach to developing the skills needed to excel.

EXPERT COMMENTARY

Avoid firefighting and start problem solving

This is an outstanding networking and development opportunity not to be missed. Register your team early to be a part of this engaging conversation!

When unexpected obstacles arise, it is easy to tackle them with temporary solutions rather than focusing on long term goals. In order to effectively streamline your organisation’s progression, it is vital to identify and implement positive and permanent processes. As an experienced Commercial CEO and leadership specialist, Judy will explore: • Avoid the ‘band-aid’ effect • Consider long-term goals • Envision the future

WHO WILL ATTEND

Judy Hojel CEO and Executive Coach People and Performance Training 3.00 - 3.15


3.15 - 3.30

Afternoon Tea

3.30 - 4.05

Current Leaders

CLOSING ROUNDTABLE

Embrace obstacles as opportunities

The path to success is not always the smooth, linear journey we expect it to be. But learning to embrace the bumps in the road and use them as learning opportunities is crucial to aiding your progression and development. In this final session, Gill will reflect on the key takeaways and lessons learned from the summit: • Handle obstacles effectively • Identify hidden opportunities • Key lessons from the summit

Aspiring Leaders

Future Leaders

Gill McLaren CEO and Founder Syntegrate 4.05 - 4.20


4.30

Concluding Remarks from the Chair and Summit Close

TEAM BOOKINGS AVAILABLE

3

4

5

7

8

+

DELEGATES

DELEGATES

DELEGATES

10%DISCOUNT

15%DISCOUNT

20%DISCOUNT

Phone: +61 2 8239 9711 www.liquidlearning.com

Post-Summit Workshop 16 March 2018 9.00 - 4.30

Develop your leadership toolkit In today’s fast paced and competitive Retail and FMCG environment, devotion to continual learning and development has become a vital part of getting ahead. As a leader in an industry where challenging and changing environments are prevalent, it is crucial to look within, assess your strengths and weaknesses and equip yourself with the best leadership tools to excel in your field. As a former retail industry CEO, Judy knows firsthand the challenges faced in senior leadership, and the key skills required to tackle them head on. Join her in this engaging and interactive workshop as she provides practical advice and strategies to take control and excel in your career, and become the leader you want to be. Increase adaptability and flexibility • Adapt to changing environments • Anticipate the unexpected • Exercise Emotional Intelligence Communicate with credibility • Master negotiation • Project confidence effortlessly • Influence and control conversations Identify your leadership style • Play to your strengths • Understand the impact of your leadership • Use the right style in the right situation Make better decisions • Balance reason, emotion and direction • Focus on long-term goals • Trust your intuition

Expert Facilitator: Judy Hojel CEO and Executive Coach People and Performance Training Judy is a highly regarded CEO with a very successful business background. Her most recent corporate role was Chief Executive Officer of Bras N Things, a then $150 million multi-site business with 135 stores and 1200 staff across Australia and New Zealand. Judy was the General Manager of three companies prior to re-joining Bras N Things as CEO, including Oroton and Globell Glen (an investment and venture capital business). She has sat on the Board and Steering Committees of many companies, including the very successful BridgeClimb. Judy began her career over 30 years ago with Woolworths, as the only female amongst a group of 120 Trainee Managers, going on to become one of their first ever female Supermarket Managers. She then worked her way up the corporate ladder, taking on functional departmental roles including Area, State and National management, HR and Training, Buying & Distribution, Warehouse & Logistics, Leasing & Tenant Management and Start-up investments. Judy holds a Master’s Degree in Education with specialties in Instructional Design, Transformational Learning and Online Learning. Her strong background in achieving outstanding results through developing people led to the creation of a Professional Development Company … People and Performance Training, so named because she says “leaders need to engage, energise and empower their people to execute and achieve strong business performance.” As a Leadership Specialist and Professional Speaker, Judy’s client list is extensive, representing most industries across Australia, New Zealand and Asia. Her greatest strength has always been her ability to educate, develop and inspire others to take action and make powerful, life changing transformations.

TEAM BOOKINGS AVAILABLE TEAM OF

3

TEAM OF

4

5

10%DISCOUNT

6

TEAM OF

7

15%DISCOUNT

8

+

20%DISCOUNT

TEAM BOOKINGS

SPONSOR TODAY!

Receive a 20% discount when booking a team of 8 to attend, please call: +61 2 8239 9711 or email: [email protected]

Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +61 2 8239 9711 or email: [email protected]

Booking Form

Melbourne Convention and Exhibition Centre 1 Convention Centre Pl, South Wharf, VIC, 3006 Ph: +61 3 9235 8000

6th Women in Retail & FMCG Leadership Summit 2018 13, 14, 15 & 16 March 2018

WRF0318A - QL

Organisation Name

Registration Information

Address

Title

Full Name

Position

Title

Email

Full Name or TBA

Postcode

Phone

Position

Email

Attendance Date/s

1

c 13 c 14 & 15 c 16

2

c 13 c 14 & 15 c 16

3

c 13 c 14 & 15 c 16

4

c 13 c 14 & 15 c 16

5

c 13 c 14 & 15 c 16

6

c 13 c 14 & 15 c 16

7

c 13 c 14 & 15 c 16

8

c 13 c 14 & 15 c 16

9

c 13 c 14 & 15 c 16

10

c 13 c 14 & 15 c 16

Options (per person)

Value Plus Rate***

Super Saver Rate**

Early Bird Rate*

Register and pay by 25 October

Register and pay by 13 December

Register and pay by 7 February

4 Days

$3895 + GST = ($4284.50)

$3995 + GST = ($4394.50)

$4145 + GST = ($4559.50)

$4295 + GST = ($4724.50)

3 Days

$3195 + GST = ($3514.50)

$3295 + GST = ($3624.50)

$3445 + GST = ($3789.50)

$3595 + GST = ($3954.50)

2 Days

$2395 + GST = ($2634.50)

$2495 + GST = ($2744.50)

$2,645 + GST = ($2909.50)

$2795 + GST = ($3074.50)

1 Day Workshop

$1345 + GST = ($1479.50)

$1395 + GST = ($1534.50)

$1445 + GST = ($1589.50)

$1495 + GST = ($1644.50)

Save up to $400 off

Save up to $300 off

Save up to $150 off

Qty

Your Investment

State

Booking Contact Information

#

Delegate Information

Suburb

Discounted off standard rates :

Exhibition Package

Exhibition Table, Brand Exposure at Event, 2 x 2 Day Delegate passes

Group Discounts Available:

10% off Standard Rate Team of 3 - 4

TOTAL incl GST

$8995 + GST = ($9.894.50)

15% off Standard Rate Team of 5 - 7

Standard Rate

All Prices listed in Australian Dollars

20% off Standard Rate Team of 8 +

Conditions: Group Discounts apply for bookings made simultaneously. Only one discount applies. Group discounts apply to standard rates only. Group discounts are not applicable to Value Plus, Super Saver and Early Bird rates. Discounts cannot be applied retrospectively and must be claimed at the time of booking. Liquid Learning Group reserves the right to have sole discretion on an organisation’s eligibility for discounts. Note: Course materials, refreshments & lunches are included. Travel and accommodation are NOT included. Registration Options are per person only.

Please Note: Payment is required prior to attending this event. Credit Card Details - Please charge my credit card for this registration:

c Credit Card

Card Type

Payment Details

c Cheque (payable to Liquid Learning Group Pty Ltd) c Electronic Funds Transfer

c Visa

c MasterCard

Note: 2% surcharge applies to American Express payments Card Number

Expiry

c Please invoice me: Purchase Order No. #

Electronic Funds Transfer (EFT) Please transfer funds directly to: Westpac Account Name: Liquid Learning Group Pty Ltd BSB: 032 002 Account No: 407 273 SWIFT Code: WPACAU2S

c American Express

CVV

/

Full Name as on card

Cardholder’s Contact Number

Amount Please quote ref WRF0318A and registrant name

Signature

X Authorising Manager’s Details: This registration is invalid without a signature.

Authority

Name

Position

Phone

Email

Signature

Email this form to:

[email protected] or

Registration Policy: If you are unable to attend this event, you may send a substitute delegate in your place at no additional cost. Please advise us of any substitutions as soon as possible. Alternatively, you may transfer your registration to another event run by Liquid Learning Group Pty Ltd. A 10% service fee may apply. Should you wish to cancel your registration, please notify us in writing as soon as possible and a credit note will be issued valid for use towards any future event held by Liquid Learning Group Pty Ltd in the twelve months following date of issuance. Cancellation notifications received less than 14 days from the event running will receive a credit note to the value of the registration fee less a service fee of $400 plus GST. Liquid Learning Group Pty Ltd does not provide refunds for cancellation. The prices above are based on one person per registration. It is not possible for multiple people to attend within any day of the event on a single registration. Split tickets, i.e. a different person attending each day of the event, can be arranged. A fee will apply. Please call us for details. Liquid Learning Group Pty Ltd takes all care to produce high quality events that deliver as promised. All advertised details are correct at time of publishing.

X Call us on:

However, when circumstances beyond our control prevail, we reserve the right to change program content, facilitators or venues. We also reserve the right to cancel or reschedule events if circumstances arise whereby performance of the event is no longer feasible, possible or legal. Liquid Learning Group Pty Ltd will not be responsible for any loss or damage arising from any changes to or cancelling or rescheduling of an event. If an event is cancelled or rescheduled, Liquid Learning Group Pty Ltd will make every effort to contact every registered delegate; if an event is cancelled or you are unable to attend the rescheduled event you will be issued with a credit note valid for use towards any future Liquid Learning Group Pty Ltd event held in the twelve months following date of issuance. Disclaimer: Liquid Learning Group Pty Ltd has taken due care in selecting qualified professionals as its authors and course facilitators. The information provided by course facilitators is not produced by Liquid Learning Group Pty Ltd and should not be regarded as advice. Liquid Learning Group Pty Ltd accepts no responsibility for reliance on such information and recommends that its clients seek

Date

+61 2 8239 9711

further professional advice. Privacy Statement: Liquid Learning Group Pty Ltd is committed to your privacy. All information collected on this registration will be held in the strictest of confidence and in accordance with the Privacy Act 1988. Liquid Learning Group Pty Ltd will add your information to a secure database. This will be used primarily to contact you for ongoing research, product development and notice of future events and services offered by Liquid Learning Group Pty Ltd. Occasionally you may receive information from organisations associated with Liquid Learning Group Pty Ltd. If you do not wish to receive such information please tick this box: c To update or have your details deleted please advise our Database team at Liquid Learning Group Pty Ltd, Level 9, 80 Clarence Street, Sydney NSW 2000, PH: +61 2 8239 9700, email: [email protected]  © 2018 Liquid Learning Group Pty Ltd ACN 108 415 354